Claim explorer / evidence thread
Claim 9516B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 22 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/Print Claim 801617.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
May 23, 2024, 4:10 PM • processor • @Crystal K This claim paid on 5/22/24 on check 554832 for $838.68
Role mix
Dealer 0 • OEM 0 • Processor 15
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Equipment label identifies FWH09AFA, serial 10001547053062300168; no damage visible.
Human interpretation • confidence 0.93
document-photo
Close-up of appliance label showing model FWH09AFA and serial number 10001547053062300168.
Human interpretation • confidence 0.96
document-photo
Open exterior compartment shows a Furrion tankless gas water heater and exposed plumbing.
Human interpretation • confidence 0.86
document-photo
Furrion gas water heater control displays error code E5.
Human interpretation • confidence 0.93
document-photo
Furrion gas water heater control displays error code E5.
Human interpretation • confidence 0.89
document-photo
Close-up of RV water-heater area showing a black valve/switch assembly and wiring.
Human interpretation • confidence 0.74
document-photo
Close-up of installed electrical/mechanical component and wiring; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Close-up of black hardware above white trim with a small puncture-like hole.
Human interpretation • confidence 0.72
document-photo
Close-up shows cracked and deformed white molded trim around a black component.
Human interpretation • confidence 0.78
document-photo
White textured interior surface shows dark tire-like scuffing and an uneven upper seam.
Human interpretation • confidence 0.78
document-photo
Grey scuffing and surface abrasion visible on a white textured panel below an upper seam.
Human interpretation • confidence 0.84
document-photo
Close-up of light textured material with a small tear or puncture near a curved seam.
Human interpretation • confidence 0.68
document-photo
Exterior RV window shown; no clear damage visible.
Human interpretation • confidence 0.88
document-photo
Close-up shows a deformed white molded panel with a small puncture and staining.
Human interpretation • confidence 0.78
document-photo
Close-up of RV exterior window trim with apparent separation/misalignment at the left-side joint.
Human interpretation • confidence 0.84
document-photo
Interior RV kitchen view with cabinetry and wood underside; no clear defect is visible.
Human interpretation • confidence 0.38
document-photo
Photo shows an RV exterior ladder and rear wall; no clear damage visible.
Human interpretation • confidence 0.66
document-photo
Close-up of a dark vehicle window with a long vertical scratch or crack visible.
Human interpretation • confidence 0.62
document-photo
RV interior seating and dining area; no visible damage or claim-specific identifiers.
Human interpretation • confidence 0.92
document-photo
Photo shows the underside of a tabletop or counter above a dark cabinet panel with a small black vent/opening.
Human interpretation • confidence 0.76
document-photo
Close-up of RV exterior roof/upper side with two horizontal rails; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
Close-up of a wood panel above a dark rectangular component; no clear damage or identifiers visible.
Human interpretation • confidence 0.89
Claim Lines
complaint
DAF REPAIRS: 1.RUBBER FLANGE AROUND W 1020 GRAND EXHAUST VENT DOES NOT SIT RIGHT/VENT IS BENT 2.PUTTY SPOTS ALONG LIVING/KITCHEN TRIM DS 3. ISLAND COUNTER TOP SEPARATED TOWARDS REAR OF CAMPER 4. CABINET DOORS OUT OF ALIGNMENT IN REAR WALL ABOVE TV AND HUTCH 5. BATH CABINET DOOR HAS ROUGH EDGE AT TOP 6. SOFA- PUTTY MARKS - RT BASE, RT REAR, LT ARM REST, LOOSE STITCH IN RT SIDE ARM REST 7. OTTOMEN CUSHION HAS STAIN ON IT - POSSIBLY FROM CLEANING PUTTY.
partial-match • confidence 0.49
complaint
DAF REPAIRS: 1.RUBBER FLANGE AROUND W 1020 GRAND EXHAUST VENT DOES NOT SIT RIGHT/VENT IS BENT 2.PUTTY SPOTS ALONG LIVING/KITCHEN TRIM DS 3. ISLAND COUNTER TOP SEPARATED TOWARDS REAR OF CAMPER 4. CABINET DOORS OUT OF ALIGNMENT IN REAR WALL ABOVE TV AND HUTCH 5. BATH CABINET DOOR HAS ROUGH EDGE AT TOP 6. SOFA- PUTTY MARKS - RT BASE, RT REAR, LT ARM REST, LOOSE STITCH IN RT SIDE ARM REST 7. OTTOMEN CUSHION HAS STAIN ON IT - POSSIBLY FROM CLEANING PUTTY.
partial-match • confidence 0.37
cause
Daf
needs-review • confidence 0.00
cause
Daf
needs-review • confidence 0.00
correction
If problem found on own warranty lines WARR
needs-review • confidence 0.00
correction
If problem found on own warranty lines WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 1 - the roof has dicor W 1020 GRAND gaps
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 1 - the roof has dicor W 1020 GRAND gaps
needs-review • confidence 0.04
cause
Mfg left gaps when dicoring ( sealing) the roof
needs-review • confidence 0.05
cause
Mfg left gaps when dicoring ( sealing) the roof
needs-review • confidence 0.05
correction
Cleaned areas that had gaps I then sealed with a tube of leftover dicor from another job. WARR
needs-review • confidence 0.00
correction
Cleaned areas that had gaps I then sealed with a tube of leftover dicor from another job. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 -the water heater is W 1020 GRAND throwing a error code
partial-match • confidence 0.41
complaint
WARRANTY REPAIR 2 -the water heater is W 1020 GRAND throwing a error code
partial-match • confidence 0.41
cause
E5 code keeps coming up Removed vacuum breaker and hose connected to it blew out the hose a few times in between testing code is still coming up NEED TO ORDER NEW FURRION WATER HEATER PICS Continued on page 2 PAGE 2 Work Order : 9516B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** TAKEN OF THE MODEL
partial-match • confidence 0.41
cause
E5 code keeps coming up Removed vacuum breaker and hose connected to it blew out the hose a few times in between testing code is still coming up NEED TO ORDER NEW FURRION WATER HEATER PICS Continued on page 2 PAGE 2 Work Order : 9516B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** TAKEN OF THE MODEL
partial-match • confidence 0.41
correction
. WARR
needs-review • confidence 0.00
correction
. WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 - ods window next to W 1020 GRAND dining table the window seal is popping out at each end it is bowed outwards
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 3 - ods window next to W 1020 GRAND dining table the window seal is popping out at each end it is bowed outwards
needs-review • confidence 0.22
cause
Came from mfg this way improper install
needs-review • confidence 0.00
cause
Came from mfg this way improper install
needs-review • confidence 0.00
correction
Pressed back into place WARR
needs-review • confidence 0.00
correction
Pressed back into place WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 -island countertop is W 1020 GRAND separated towards rear of unit
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 -island countertop is W 1020 GRAND separated towards rear of unit
needs-review • confidence 0.05
cause
Separated bottom wood from counter top not glued well enough from mfg
needs-review • confidence 0.05
cause
Separated bottom wood from counter top not glued well enough from mfg
needs-review • confidence 0.05
correction
I pryed the bottom wood and top countertop apart enough to spray adhesive in the gap then clamped and let adhesive set up.
needs-review • confidence 0.12
correction
I pryed the bottom wood and top countertop apart enough to spray adhesive in the gap then clamped and let adhesive set up.
needs-review • confidence 0.05
Evidence Thread
Alix Mongiat
processor • Apr 18, 2024, 1:17 PM
@Bonnie K Are all of these claiming 0.5 for labor? Thank you!
Bonnie Korte
dealer_or_external • Apr 18, 2024, 1:21 PM
I was going with what the flat rate code is in our system and also how much time our tech has just looking at this.
Alix Mongiat
processor • Apr 18, 2024, 1:45 PM
Sounds good. Thank you. Just wanted to confirm.
Crystal Kemmerlin
processor • Apr 18, 2024, 2:33 PM
LINES 1-4 submitted for PA #767894
Crystal Kemmerlin
processor • Apr 18, 2024, 2:33 PM
LINES 1-4 submitted for PA #767894
Crystal Kemmerlin
processor • Apr 18, 2024, 2:34 PM
LINES 1-4 submitted for PA #767894
Alix Mongiat
processor • Apr 19, 2024, 12:48 PM
Line 2 is pending approval from the vendor.
Alix Mongiat
processor • Apr 22, 2024, 8:29 AM
PA has been approved.
NOTE:
Line 2 -
Case 4874085 - I can pre-approve up to 1.2 for labor. Lippert does not need this product back. We will require photos of the complete serial number tag submitted with your claim.
Crystal Kemmerlin
processor • May 2, 2024, 9:01 AM
@Bonnie K please see above, will need photo before submitting this claim.
Bonnie Korte
dealer_or_external • May 2, 2024, 10:39 AM
THERE IS A PICTURE OF THIS ATTACHED ALREADY
Crystal Kemmerlin
processor • May 2, 2024, 11:31 AM
@Bonnie K please see above, will need photo before submitting this claim.
Crystal Kemmerlin
processor • May 2, 2024, 1:55 PM
@Bonnie K This Unit has an open notice: Reflection Recept 23v-788/2023.
Crystal Kemmerlin
processor • May 2, 2024, 2:15 PM
@Bonnie K we will need an invoice for the part to submit for payment please, thank you!
Alix Mongiat
processor • May 3, 2024, 7:51 AM
Moving to 7.2 until we get the information needed.
Alix Mongiat
processor • May 9, 2024, 9:20 AM
@Bonnie K @michelle g Following up on this. When invoice is added, please tag us and move it to 7.3 folder. Thank you!
Bonnie Korte
dealer_or_external • May 13, 2024, 9:29 AM
@Alix M THIS HAS BEEN DONE
Crystal Kemmerlin
processor • May 13, 2024, 11:21 AM
Claim 801617 submitted for payment.
Alix Mongiat
processor • May 23, 2024, 4:10 PM
@Crystal K This claim paid on 5/22/24 on check 554832 for $838.68
Claim Files
Print Claim 801617.pdf
pdf • May 23, 2024, 4:10 PM • 16,709 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/Print Claim 801617.pdf
GD 1175768.pdf
pdf • May 13, 2024, 9:27 AM • 12,547 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/GD 1175768.pdf
9516B.pdf
main-pdf • Apr 18, 2024, 12:07 PM • 75,735 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/9516B.pdf