iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 9516B
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 22 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/Print Claim 801617.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
May 23, 2024, 4:10 PM • processor • @Crystal K This claim paid on 5/22/24 on check 554832 for $838.68
Role mix
Dealer 0 • OEM 0 • Processor 15
Decision cues
Denial signals 0 • info / missing-doc asks 12 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • Apr 18, 2024, 1:17 PM
@Bonnie K Are all of these claiming 0.5 for labor? Thank you!
Bonnie Korte
dealer_or_external • Apr 18, 2024, 1:21 PM
I was going with what the flat rate code is in our system and also how much time our tech has just looking at this.
Alix Mongiat
processor • Apr 18, 2024, 1:45 PM
Sounds good. Thank you. Just wanted to confirm.
Crystal Kemmerlin
processor • Apr 18, 2024, 2:33 PM
LINES 1-4 submitted for PA #767894  
Crystal Kemmerlin
processor • Apr 18, 2024, 2:33 PM
LINES 1-4 submitted for PA #767894  
Crystal Kemmerlin
processor • Apr 18, 2024, 2:34 PM
LINES 1-4 submitted for PA #767894 
Alix Mongiat
processor • Apr 19, 2024, 12:48 PM
Line 2 is pending approval from the vendor.
Alix Mongiat
processor • Apr 22, 2024, 8:29 AM
PA has been approved. NOTE: Line 2 - Case 4874085 - I can pre-approve up to 1.2 for labor. Lippert does not need this product back. We will require photos of the complete serial number tag submitted with your claim.
Crystal Kemmerlin
processor • May 2, 2024, 9:01 AM
@Bonnie K please see above, will need photo before submitting this claim.
Bonnie Korte
dealer_or_external • May 2, 2024, 10:39 AM
THERE IS A PICTURE OF THIS ATTACHED ALREADY
Crystal Kemmerlin
processor • May 2, 2024, 11:31 AM
@Bonnie K please see above, will need photo before submitting this claim.
Crystal Kemmerlin
processor • May 2, 2024, 1:55 PM
@Bonnie K This Unit has an open notice: Reflection Recept 23v-788/2023.
Crystal Kemmerlin
processor • May 2, 2024, 2:15 PM
@Bonnie K we will need an invoice for the part to submit for payment please, thank you!
Alix Mongiat
processor • May 3, 2024, 7:51 AM
Moving to 7.2 until we get the information needed.
Alix Mongiat
processor • May 9, 2024, 9:20 AM
@Bonnie K @michelle g Following up on this. When invoice is added, please tag us and move it to 7.3 folder. Thank you!
Bonnie Korte
dealer_or_external • May 13, 2024, 9:29 AM
@Alix M THIS HAS BEEN DONE
Crystal Kemmerlin
processor • May 13, 2024, 11:21 AM
Claim 801617 submitted for payment.
Alix Mongiat
processor • May 23, 2024, 4:10 PM
@Crystal K This claim paid on 5/22/24 on check 554832 for $838.68

Claim Files

Print Claim 801617.pdf
pdf • May 23, 2024, 4:10 PM • 16,709 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/Print Claim 801617.pdf
GD 1175768.pdf
pdf • May 13, 2024, 9:27 AM • 12,547 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/GD 1175768.pdf
9516B.pdf
main-pdf • Apr 18, 2024, 12:07 PM • 75,735 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/9516B/9516B.pdf