Claim explorer / evidence thread
Claim 76010
BARV600 • Ashlee • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 2
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 19, 2026, 2:56 AM.
Indexed evidence
6 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/PR_289_JOB_2_2025.03.19_15.01.59_1.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
May 28, 2025, 12:16 PM • processor • paid $1345.78 5/28 check #1537685
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Blue corrugated metal panel with torn mounting area and visible tape measure.
Human interpretation • confidence 0.88
document-photo
Blue metal trim piece marked "Wrong" beside a tape measure.
Human interpretation • confidence 0.91
document-photo
RV entry-door exterior shows heavy scuffing/abrasion on vertical black trim.
Human interpretation • confidence 0.78
document-photo
Exterior wall siding is removed beside entry door, exposing insulation and framing.
Human interpretation • confidence 0.93
document-photo
Bent and separated black exterior metal trim/support beside RV sidewall.
Human interpretation • confidence 0.87
document-photo
Weathered and heavily scuffed exterior vertical trim/support is visible on the RV sidewall.
Human interpretation • confidence 0.86
document-photo
Packaged metal trim/panel components are laid out on a shop floor; no damage is clearly visible.
Human interpretation • confidence 0.93
document-photo
Travel trailer side view with scuffed lower corner and exterior compartments.
Human interpretation • confidence 0.78
document-photo
Close-up shows damaged sealant/caulking at a black metal bracket and fasteners.
Human interpretation • confidence 0.84
document-photo
Close-up of exterior trim/bracket with circular opening and lower fasteners.
Human interpretation • confidence 0.66
document-photo
Exterior RV storage compartment shown open with slide-out shelving.
Human interpretation • confidence 0.78
document-photo
Dealer acceptance form notes front compartment door will not latch.
Human interpretation • confidence 0.93
document-photo
Close-up of a black lift/hinge assembly beside white paneling; edge seal/trim appears displaced.
Human interpretation • confidence 0.78
document-photo
RV exterior awning arm appears bent and displaced from its mounting track.
Human interpretation • confidence 0.88
document-photo
RV roof surface with vent and blue tape markers; no clear defect visible.
Human interpretation • confidence 0.70
document-photo
Underside view of a trailer hitch/coupler assembly with worn and scraped finish.
Human interpretation • confidence 0.88
document-photo
White RV exterior panel with blue tape marking possible surface defects.
Human interpretation • confidence 0.72
document-photo
White RV roof panel shows a small puncture/dent and multiple blue tape location markers.
Human interpretation • confidence 0.78
document-photo
White exterior panel shows scuffs and surface marks; blue tape identifies areas of concern.
Human interpretation • confidence 0.83
document-photo
White exterior panel with two blue tape markers indicating possible surface defects.
Human interpretation • confidence 0.62
document-photo
Close-up of RV exterior compartment door latch and edge.
Human interpretation • confidence 0.71
document-photo
White exterior surface with blue tape marking several faint blemish locations.
Human interpretation • confidence 0.72
document-photo
Close-up of an RV exterior compartment door latch and frame; no clear damage visible.
Human interpretation • confidence 0.69
supporting-image
Blue corrugated metal panel shows a puncture/tear near a formed bracket area.
Human interpretation • confidence 0.94
Claim Lines
complaint
FRONT COMPARTMENT DOOR WONT LATCH
matched • confidence 0.84
complaint
FRONT COMPARTMENT DOOR WONT LATCH
partial-match • confidence 0.61
cause
Compartment door on the off door side wasn't latched when delivered
partial-match • confidence 0.61
cause
Compartment door on the off door side wasn't latched when delivered
partial-match • confidence 0.39
correction
Pulled the camper into the shop and inspected why the latch on the compartment wouldn't stay latched. The screw holding the latch together was loose. Aligned the latch then tighten the screw and made sure it latched. 2 4201814A Awning Main Hardware0.00 Repair 6.00 6.00 1 0.50
matched • confidence 0.74
correction
Pulled the camper into the shop and inspected why the latch on the compartment wouldn't stay latched. The screw holding the latch together was loose. Aligned the latch then tighten the screw and made sure it latched. 2 4201814A Awning Main Hardware0.00 Repair 6.00 6.00 1 0.50
needs-review • confidence 0.30
complaint
rear awning arm not closing properly
partial-match • confidence 0.49
complaint
rear awning arm not closing properly
needs-review • confidence 0.19
cause
Rear awning arm is not alined Noticed the rear awning arm not closed as the front arm. Ran the awning out and align the awning arm. With the arm closing a little better now there is holes in the white and blue metal siding from the original insulation. Put in parts order for new rear awning arm ,white siding and blue siding.
partial-match • confidence 0.52
cause
Rear awning arm is not alined Noticed the rear awning arm not closed as the front arm. Ran the awning out and align the awning arm. With the arm closing a little better now there is holes in the white and blue metal siding from the original insulation. Put in parts order for new rear awning arm ,white siding and blue siding.
needs-review • confidence 0.20
correction
Noticed the rear awning arm not closed as the front arm. Ran the awning out and align the awning arm. With the arm closing a little better now there is holes in the white and blue metal siding from the original insulation. Put in
partial-match • confidence 0.52
correction
Noticed the rear awning arm not closed as the front arm. Ran the awning out and align the awning arm. With the arm closing a little better now there is holes in the white and blue metal siding from the original insulation. Put in
needs-review • confidence 0.20
complaint
ROOF MEMBRANE HAS STAPLES POKING UP
partial-match • confidence 0.35
complaint
ROOF MEMBRANE HAS STAPLES POKING UP
needs-review • confidence 0.11
cause
Staples poking up on the membrane
needs-review • confidence 0.28
cause
Staples poking up on the membrane
needs-review • confidence 0.00
correction
While inspecting the new camper found the membrane has high spots possibly from staples. plesae advise on how you would like us to do this KRV – The issue submitted is not considered a warranty defect in materials or workmanship. For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.28
correction
While inspecting the new camper found the membrane has high spots possibly from staples. plesae advise on how you would like us to do this KRV – The issue submitted is not considered a warranty defect in materials or workmanship. For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.20
Evidence Thread
Ashlee Olsen
processor • May 10, 2025, 5:30 PM
submitted C3806843
Ashlee Olsen
processor • May 13, 2025, 1:26 PM
@Ben H @Matt B Keystone feedback RO 76010:
5/12/2025,11:47:35 am,disht: Please provide invoice for freight verification. ($369.54) Thank you!
Matt Boes
dealer_or_external • May 13, 2025, 3:11 PM
@Ashlee O @Ben H Freight and crate should have been only $209.98. Someone for got to remove the freight after we received credit for the first incorrect order. I have added the Invoice to the folder.
Ben Hoffman
dealer_or_external • May 14, 2025, 11:22 AM
@Ashlee O I got the new ros added to drop thank you
Ashlee Olsen
processor • May 14, 2025, 1:08 PM
@Stephanie K This is the WO the total will come from
Ashlee Olsen
processor • May 28, 2025, 12:16 PM
paid $1345.78 5/28 check #1537685
Claim Files
NEW RO.pdf
pdf • May 14, 2025, 11:17 AM • 751,327 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/NEW RO.pdf
NEW CLAIM.pdf
pdf • May 14, 2025, 11:17 AM • 600,720 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/NEW CLAIM.pdf
FREIGHT INVOICE.docx
docx • May 13, 2025, 3:04 PM • 90,406 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/FREIGHT INVOICE.docx
CLAIM.pdf
main-pdf • May 10, 2025, 4:12 PM • 596,576 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/CLAIM.pdf
RO 76010.pdf
pdf • May 10, 2025, 4:11 PM • 850,271 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/RO 76010.pdf
Pre-Authorization.pdf
approval-artifact • May 10, 2025, 4:06 PM • 56,935 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/76010/Pre-Authorization.pdf