Claim explorer / evidence thread
Claim 74768
BARV600 • Ashlee • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 31
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
31
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 19, 2026, 2:56 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/74768/WO_74768_2024.09.12_11.08.15.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Dec 30, 2024, 3:59 PM • processor • paid $ $1759.57 12/30 check 1512605
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
RV side awning fabric is visibly sagging and wrinkled beneath the roller.
Human interpretation • confidence 0.86
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV exterior compartment door and awning hardware visible; no clear damage evident.
Human interpretation • confidence 0.82
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV slide-out exterior with window and awning; no clear damage visible.
Human interpretation • confidence 0.84
document-photo
No human-level description yet.
document-photo
RV service panel showing black and grey tank valve controls.
Human interpretation • confidence 0.90
document-photo
Close-up of a black exterior handle/bracket mounted on a white RV panel.
Human interpretation • confidence 0.81
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Close-up shows chipped or abraded finish on a black metal trim/bracket.
Human interpretation • confidence 0.91
Claim Lines
complaint
BEDROOM SLIDE IS SLDIING OUT ONLY ON ONE SIDE
needs-review • confidence 0.27
complaint
BEDROOM SLIDE IS SLDIING OUT ONLY ON ONE SIDE
needs-review • confidence 0.14
cause
Need to remove and replace Communication wire.
needs-review • confidence 0.34
cause
Need to remove and replace Communication wire.
needs-review • confidence 0.00
correction
Located control box for slide room. Communication error between the board and motor. Tried running slide out in manual mode. Removed facia trim and top plate from slide room. Took a tester and hooked up to rear motor. Slide room moves. Need to remove and replace Communication wire. 2 2202106B Grab Handle Replace 0.00 0.30 0.20 1 0.20
needs-review • confidence 0.34
correction
Located control box for slide room. Communication error between the board and motor. Tried running slide out in manual mode. Removed facia trim and top plate from slide room. Took a tester and hooked up to rear motor. Slide room moves. Need to remove and replace Communication wire. 2 2202106B Grab Handle Replace 0.00 0.30 0.20 1 0.20
needs-review • confidence 0.18
complaint
HANDRAIL IS VERY LOOSE
needs-review • confidence 0.13
complaint
HANDRAIL IS VERY LOOSE
needs-review • confidence 0.05
cause
Excessive " play" in the handle. See pics. See if we can replace.
needs-review • confidence 0.05
cause
Excessive " play" in the handle. See pics. See if we can replace.
needs-review • confidence 0.05
correction
Excessive " play" in the handle. See pics. See if we can replace. KRV –
needs-review • confidence 0.05
correction
Excessive " play" in the handle. See pics. See if we can replace. KRV –
needs-review • confidence 0.05
complaint
SLIDE TOPPER ON DINING SLIDE HAS A TEAR IN IT. SEE IF IT CAN BE FIXED
needs-review • confidence 0.34
complaint
SLIDE TOPPER ON DINING SLIDE HAS A TEAR IN IT. SEE IF IT CAN BE FIXED
needs-review • confidence 0.13
cause
Small tear on the slide topper. Tech suggests replacing slide topper/ material.
needs-review • confidence 0.34
cause
Small tear on the slide topper. Tech suggests replacing slide topper/ material.
needs-review • confidence 0.13
correction
INSTALL NEW SLIDETOPPER FABRIC KRV –
needs-review • confidence 0.34
correction
INSTALL NEW SLIDETOPPER FABRIC KRV –
needs-review • confidence 0.05
complaint
TOP KITCHEN DRAWER IS SOFT CLOSE AND IT IS HANGING UP
partial-match • confidence 0.36
complaint
TOP KITCHEN DRAWER IS SOFT CLOSE AND IT IS HANGING UP
needs-review • confidence 0.18
cause
DRAWER SLIDE WAS NOT INSTALLED ON THE ONE For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the parts section on the claim form. The labor section does not need to be filled out on the claim form. Fill in the amount of hours used for the repair up to the amount authorized on the preauthorization form and return toKeystone RV Company Keystone RV Company Page 2 12/5/2024 PreAuthorization 04:36:29 pm Nu Root Description Sublet Sub hours Approved Actual Qty Base Complaint / Cause / Correction mbe operation hours hours hours r of SIDE AND THAT IS WHY IT IS HANGING UP
partial-match • confidence 0.36
cause
DRAWER SLIDE WAS NOT INSTALLED ON THE ONE For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the parts section on the claim form. The labor section does not need to be filled out on the claim form. Fill in the amount of hours used for the repair up to the amount authorized on the preauthorization form and return toKeystone RV Company Keystone RV Company Page 2 12/5/2024 PreAuthorization 04:36:29 pm Nu Root Description Sublet Sub hours Approved Actual Qty Base Complaint / Cause / Correction mbe operation hours hours hours r of SIDE AND THAT IS WHY IT IS HANGING UP
needs-review • confidence 0.26
correction
INSTALLED SCREW SO IT DOES NOT HANG UP ANY MORE 5 6100937B Drain Valves Waste with0.00 Underbelly3.00 Replace 2.50 1 1.00
needs-review • confidence 0.27
correction
INSTALLED SCREW SO IT DOES NOT HANG UP ANY MORE 5 6100937B Drain Valves Waste with0.00 Underbelly3.00 Replace 2.50 1 1.00
needs-review • confidence 0.00
complaint
GREY WATER VALVE IS VERY HARD TO PUSH IN/CLOSE
partial-match • confidence 0.41
complaint
GREY WATER VALVE IS VERY HARD TO PUSH IN/CLOSE
needs-review • confidence 0.11
cause
Located cable valve inside underbelly. The cable is bent and won't move freely. Valve needs to be removed and replaced.
partial-match • confidence 0.36
cause
Located cable valve inside underbelly. The cable is bent and won't move freely. Valve needs to be removed and replaced.
needs-review • confidence 0.05
correction
REPLACE THE VALVE WITH UNDER BELLY KRV –
partial-match • confidence 0.36
correction
REPLACE THE VALVE WITH UNDER BELLY KRV –
needs-review • confidence 0.05
complaint
HANDLE ON FREEZER BROKE OFF, SEE IF IT CAN BE REPLACED
needs-review • confidence 0.05
complaint
HANDLE ON FREEZER BROKE OFF, SEE IF IT CAN BE REPLACED
needs-review • confidence 0.05
cause
Pulled unit into shop. Filled out parts sheet. FOUND IT BROKEN
needs-review • confidence 0.17
cause
Pulled unit into shop. Filled out parts sheet. FOUND IT BROKEN
needs-review • confidence 0.06
correction
NEED TO REPLACE KRV –
needs-review • confidence 0.00
correction
NEED TO REPLACE KRV –
needs-review • confidence 0.00
Evidence Thread
Ashlee Olsen
processor • Dec 5, 2024, 5:58 PM
submitted C3739068
Ashlee Olsen
processor • Dec 9, 2024, 12:24 PM
@Ben H Keystone feedback WO 74768
12/9/2024,06:14:55 am,gunkk: Please provide a photo showing the complete defective grab handle. Also, please provide photos showing the refrigerator handle defect. Lastly, Please provide photos showing the complete defective valve uninstalled & completely open so the vendor can see if there is any obstruction in the seal. Show all vendor markings as well. (must be legible).
Ashlee Olsen
processor • Dec 11, 2024, 11:23 AM
This status has been updated to pending parts return @Ben H @Matt B
Ben Hoffman
dealer_or_external • Dec 11, 2024, 11:39 AM
@Ashlee O tracking for the slide cable 1z9yx8689096891232
Ashlee Olsen
processor • Dec 30, 2024, 3:59 PM
paid $ $1759.57 12/30 check 1512605
Claim Files
CLAIM.pdf
main-pdf • Dec 5, 2024, 4:56 PM • 1,048,546 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/74768/CLAIM.pdf
RO 74768.pdf
pdf • Dec 5, 2024, 4:55 PM • 1,086,609 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/74768/RO 74768.pdf
PREAUTH.pdf
main-pdf • Dec 5, 2024, 4:45 PM • 58,828 bytes
/home/openclaw/nas/Dropbox/BARV600/Claims Paid AO/74768/PREAUTH.pdf