Claim explorer / evidence thread
Claim 73884
MYRV 12024 • Stephanie • Paid • rpod
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 8
Warranty deadline timeline
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Uploaded
Completed stage
67d elapsed • 0d remaining
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Completed stage
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Awaiting OEM
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Completed stage
67d elapsed • 0d remaining
Payment Due
Completed stage
67d elapsed • 0d remaining
Escalation Eligible
Completed stage
67d elapsed • 0d remaining
Resolved
Overdue / escalation ready
67d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
8
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
67 days open in the visible workflow.
Recommended Action
Escalate to State
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 25, 2026, 9:12 PM to Oct 8, 2026, 2:55 AM.
Indexed evidence
2 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/October 2026/Rpod/73884/Paid claim.pdf
Timeline
First seen Aug 25, 2026, 9:12 PM • last seen Oct 8, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Oct 7, 2026, 11:49 AM • processor • Paid $255.19 check 3238132 10/6/2026
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
Water heater is inop
needs-review • confidence 0.20
complaint
Water heater is inop
needs-review • confidence 0.20
complaint
CUSTOMER STATES WATER HEATER INOP
needs-review • confidence 0.13
cause
Hooked up shore power to the unit, turn the battery disconnect switch on, hooked up city water with a pressure regulator. Turn the water heater on from the face of the water heater. Turn the switch on inside the control panel for the water heater. Turn the water heater control board on and noticed right away. Max temp was set at 109 degrees. Turn the propane on, turn the kitchen faucet on, it is very low flow and was not activating the water heater. Went to the bathroom faucet, turn the bathroom faucet on, water heater came on and operated. However, the temp was not going up much higher than 104. Check the kitchen faucet again for flow, this time the water heater would activate with the kitchen faucet turned on. However, the water heater control indicated an E1 code, which is ignition failure. Went to the outside of the unit, open the control board. Check the DC voltage. Found it to be 14.1. Remove the covers from the propane and hooked up manometer, turned on the propane, was 11 on the water column OPerating pressure was 9 on the water column. Adjusted the regulator all the way to its max setting, highest pressure would get was 10 on the water column.
needs-review • confidence 0.33
cause
Hooked up shore power to the unit, turn the battery disconnect switch on, hooked up city water with a pressure regulator. Turn the water heater on from the face of the water heater. Turn the switch on inside the control panel for the water heater. Turn the water heater control board on and noticed right away. Max temp was set at 109 degrees. Turn the propane on, turn the kitchen faucet on, it is very low flow and was not activating the water heater. Went to the bathroom faucet, turn the bathroom faucet on, water heater came on and operated. However, the temp was not going up much higher than 104. Check the kitchen faucet again for flow, this time the water heater would activate with the kitchen faucet turned on. However, the water heater control indicated an E1 code, which is ignition failure. Went to the outside of the unit, open the control board. Check the DC voltage. Found it to be 14.1. Remove the covers from the propane and hooked up manometer, turned on the propane, was 11 on the water column OPerating pressure was 9 on the water column. Adjusted the regulator all the way to its max setting, highest pressure would get was 10 on the water column.
needs-review • confidence 0.33
cause
DEFECTIVE LP REGULATOR
needs-review • confidence 0.00
correction
Recommend replacement of the propane regulator and retest the operating pressure with new regulator. Cotinue diag with water heater by connecting water to the unit again, turning the water heater on and checking each faucet for water temp. Will not that while operating the water heater, I did open the low point drain for hot. The temp got up to 122 on the control panel for the water heater - for this reason continue to diag due to the possibility it could be a flow issue with water in the unit. Model# Dlr Sub Hrs 1.00 Sub
needs-review • confidence 0.28
correction
Recommend replacement of the propane regulator and retest the operating pressure with new regulator. Cotinue diag with water heater by connecting water to the unit again, turning the water heater on and checking each faucet for water temp. Will not that while operating the water heater, I did open the low point drain for hot. The temp got up to 122 on the control panel for the water heater - for this reason continue to diag due to the possibility it could be a flow issue with water in the unit. Model# Dlr Sub Hrs 1.00 Sub
needs-review • confidence 0.28
correction
Customer complaint water heater inop Hooked up shore power to the unit turn the battery disconnect switch on hooked up city water with a pressure regulator Turn the water heater on on the actual face of the water heater. Turn the switch on inside on the control panel for the water heater. Turn the water heater control board on noticed right away. The maximum temperature was set at 109. Turn the propane on turn the kitchen faucet on. Its very low flow and was not activating the water heater. *60531* Went to the bathroom faucet, turn the bathroom faucet on water heater came on and operated however, the temperature was not going up much higher than 104 Check the kitchen faucet again for flow this time the water heater would activate with the kitchen faucet turned on however, the water heater control indicated and E1 code, which is ignition failure Went to the outside of the unit open the control board check the DC voltage, which is 14.1 Remove the covers from the propane hooked up my manometer turned on the propane walk on was 11 on the water column Operating pressure was nine on the water column Adjusted the regulator all the way out to its maximum setting the highest the operating pressure would get was 10 on the water column Recommend recommendation replacement of the propane regulator retesting the operating pressure with a new regulator Then continuing the Diag with the water heater by connecting water to the unit again, turning the water heater on and checking each faucet or water temperature Will note while operating the water heater I did open the low point drain for hot. The temperature got up to 122 on the control panel for the water heater. For this reason continue, Diag will be necessary that it could be a flow issue with water in the unit Job on hold for approval New regulator arrived, removed over regulator, disconnecting it completely from the unit remove the pigtails, and the brass fitting from the old regulator connected the brass fitting and the pigtails back to the new regulator Hooked up the test block check the lock on lock off pressure which was below 14 on the water column check the operating pressure. It was exactly 11 on the water column conducted an LP drop test did hold Page 1 of 2 © 2026 Integrated Dealer Systems *73884* eight on the water column for more than three minutes. Promised Date: 28 AUG 26 W/O: 73884 Went inside, turn the water heater on and the water pump turn the kitchen faucet on the water heater activated immediately for the kitchen faucet went all the way up to 120F. Turn the kitchen faucet off to the bathroom faucet turn the hot water on the water heater activated and went up to 120F. The water heater is now operating correctly with the correct gas pressure. This job is now complete.
partial-match • confidence 0.39
Evidence Thread
Stephanie Kendziorski
processor • Aug 25, 2026, 3:18 PM
Submitted PA 2788531
Stephanie Kendziorski
processor • Aug 25, 2026, 3:29 PM
@Brian P Job 1 - approved .5 - I have emailed FR to see if we can get more time. I think the notes here support more than just flat rate.
Brian Parrott
dealer_or_external • Aug 25, 2026, 3:48 PM
Thank you
Stephanie Kendziorski
processor • Aug 25, 2026, 3:51 PM
You're welcome. It is now approved for the hour.
Brian Parrott
dealer_or_external • Aug 25, 2026, 3:53 PM
Thank you
Stephanie Kendziorski
processor • Aug 26, 2026, 7:45 AM
Just FYI - the regulator will need to be sent back for testing.
Brian Parrott
dealer_or_external • Aug 26, 2026, 10:00 AM
Thank you
Stephanie Kendziorski
processor • Sep 18, 2026, 10:37 AM
@Brian P The new claim is 2812995
Stephanie Kendziorski
processor • Sep 21, 2026, 9:05 AM
@Brian P Regulator needs to be returned. Let me know when you create the label so I can respond to the feedback. Thank you!
Brian Parrott
dealer_or_external • Sep 21, 2026, 11:05 AM
Printed label and part ready to ship
Stephanie Kendziorski
processor • Oct 7, 2026, 11:49 AM
Paid $255.19 check 3238132 10/6/2026
Claim Files
73884F.pdf
main-pdf • Sep 18, 2026, 11:41 AM • 310,380 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Rpod/73884/73884F.pdf
73884.pdf
main-pdf • Aug 25, 2026, 2:23 PM • 311,015 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Rpod/73884/73884.pdf