Claim explorer / evidence thread
Claim 73353
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
97d elapsed • 0d remaining
Analyzed
Completed stage
97d elapsed • 0d remaining
Awaiting OEM
Completed stage
97d elapsed • 0d remaining
Auto-Approved
Completed stage
97d elapsed • 0d remaining
Payment Due
Completed stage
97d elapsed • 0d remaining
Escalation Eligible
Completed stage
97d elapsed • 0d remaining
Resolved
Overdue / escalation ready
97d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
97 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
44
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 27, 2026, 2:31 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
33 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
97 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/June 2026/Primetime/73353/Paid claim.pdf
Timeline
First seen May 27, 2026, 2:31 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jul 1, 2026, 10:04 AM • processor • Paid $1737.45 check 3185243 6/30/2026
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
CUSTOMER STATES REFRIGERATOR WILL NOT GET BELOW 50 DEGREES WITH FOOD OR DRINKS INSIDE / it said 40 degrees but when you add groceries etc, then it would be 53, or 58 up to 63. ive lost alot of food, milk HOCKETT, DEWEY ALAN Customer #: 60016
needs-review • confidence 0.14
cause
DEFECTIVE REFER
needs-review • confidence 0.00
correction
TESTED AS PER CHECK SHEET. THE REFER DOES NOT SEEM TO KEEP UP. THE REFER WILL NEED TO BE REPLACED. 2.00HRS
needs-review • confidence 0.00
complaint
CUSTOMER STATES HOLDING TANKS ALWAYS SHOW 3/4 FULL
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED we diagnose why the black tank always says 3/4 full
needs-review • confidence 0.04
correction
I dumped both tanks and the black still said 3/4 full. I ran water for a couple minutes through the toilet.. then I got a spray attachment and hooked it to the hose and blasted all the walls inside the tank and cleaned up the material stuck all over the sensor.. then tank started to read correct ..then I filled the black tank all the way up and did a 1 big final flush . System working proeprly
needs-review • confidence 0.14
complaint
CUSTOMER STATES EXTERIOR SHOWER DOOR BROKE
needs-review • confidence 0.03
cause
Customer requested we replace the exterior shower door
needs-review • confidence 0.03
correction
Relayed to
needs-review • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • May 27, 2026, 9:51 AM
Submitted PA 2688632
Stephanie Kendziorski
processor • May 27, 2026, 2:24 PM
@Brian P From the vendor:
Before we can proceed further, we will need some additional information. Can you please let us know if the freezer fan is running.
We will also need them to perform a "hard reset", please be sure this is done by removing the unit from shore power and disconnecting the battery in the RV. Let sit for 5-10 mins and restore power. See if unit starts back up and cools normally.
Please let me know the results of this so I can let the vendor know. Thank you!
Brian Parrott
dealer_or_external • May 28, 2026, 12:38 PM
We did the hard reset and let cool overnight. The fan is operating. The same cooling issues occur
Stephanie Kendziorski
processor • May 28, 2026, 4:39 PM
As a resolution to this case, we are approving up to 1.50 for labor. This serves as prior authorization for the removal and replacement of the Fridge FCR10DCGFA-BG / 2023009192. This pre-authorization is for informational purposes only and will not result in Lippert automatically issuing the replacement. Lippert will defer to the RV Manufacturer for next steps regarding replacement and claims filing. This product is not required to be returned for testing. Note: Your coach information will need to satisfy the conditions for Warranty credit. Mobile service fees are not covered under the Lippert warranty for this product.
Stephanie Kendziorski
processor • Jun 18, 2026, 1:17 PM
Submitted for payment
Stephanie Kendziorski
processor • Jun 18, 2026, 2:34 PM
@Brian P Can you send me a picture of the entire refer? Forest River is asking for it. Thanks!
Stephanie Kendziorski
processor • Jul 1, 2026, 10:04 AM
Paid $1737.45 check 3185243 6/30/2026
Claim Files
73353F.pdf
main-pdf • Jun 18, 2026, 11:06 AM • 315,719 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/73353/73353F.pdf
73353F.pdf
main-pdf • Jun 18, 2026, 11:06 AM • 315,719 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/73353F.pdf
73353F.pdf
main-pdf • Jun 18, 2026, 11:06 AM • 315,719 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/73353F.pdf
73353F.pdf
main-pdf • Jun 18, 2026, 11:06 AM • 315,719 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73353/73353F.pdf
73353F.pdf
main-pdf • Jun 18, 2026, 11:06 AM • 315,719 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/6-Ready to Submit/Prime Time/73353/73353F.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/Lippert Approval email.pdf
Lippert Approval email.pdf
mail-artifact • May 28, 2026, 4:40 PM • 211,241 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73353/Lippert Approval email.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.2- Claims Returned iCS- MYRV/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/Prime Time/73353/HOCKETT TEST SHEET.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73353/73353.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73353/73353.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73353/73353.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73353/73353.pdf
HOCKETT TEST SHEET.pdf
pdf • May 26, 2026, 6:51 PM • 156,486 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73353/HOCKETT TEST SHEET.pdf
73353.pdf
main-pdf • May 26, 2026, 6:51 PM • 413,762 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/1- Pre-Authorizations Needed- iCS/Prime Time/73353/73353.pdf