Claim 73272

Claim explorer / evidence thread

Claim 73272

MYRV 12024 • Stephanie • Approved / Unpaid • prime-time

Next Recommended Action

Await OEM Response

Overdue / escalation ready

Reason

OEM Response Deadline Exceeded

Deadline

Overdue / escalation ready

Estimated recovery

$2,250.00

Send Follow-Up

risk 0.70 deadline Overdue / escalation ready images 123 matched 13 review 7

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

118d elapsed • 0d remaining

Analyzed

Completed stage

118d elapsed • 0d remaining

Awaiting OEM

Completed stage

118d elapsed • 0d remaining

Auto-Approved

Overdue / escalation ready

118d elapsed • 0d remaining • Overdue

Payment Due

Upcoming statutory deadline

118d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

118d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

118d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$2,250.00

What this claim may still be worth based on current evidence.

Compliance Score

30/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

missing_unit_id_photo • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

118 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.

Indexed evidence

9 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

118 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary

images=123; damage=0; unit=0; parts=0; doc=85; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Prime Time • VIN 5ZT2AVSB4SB939644

Path

/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272/Integrity Management Advisors Mail - FW_ 73272 FW_ 2025 trailer Dawn Geyer.pdf

Timeline

First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth

12 indexed side comments on this claim.

Latest visible thread signal

Aug 25, 2026, 11:00 AM • dealer_or_external • They have a reservation for September 8th

Role mix

Dealer 0 • OEM 0 • Processor 8

Decision cues

Denial signals 4 • info / missing-doc asks 11 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

document-photo

document-photo

document-photo

Claim Lines

complaint

CUSTOMER STATES DRIVER SIDE PANEL TOWARDS FRONT IS PULLING AWAY FROM UNIT WHILE IN TRANSIT / APPEARS 3 PANELS ARE NEEDED WITH DECALS GEYER, DAWN MARIE Customer #: 59835

matched • confidence 0.81

complaint

CUSTOMER STATES DRIVER SIDE PANEL TOWARDS FRONT IS PULLING AWAY FROM UNIT WHILE IN TRANSIT / APPEARS 3 PANELS ARE NEEDED WITH DECALS GEYER, DAWN MARIE Customer #: 59835

unreviewed • confidence 0.00

complaint

CUSTOMER STATES DRIVER SIDE PANEL TOWARDS FRONT IS PULLING AWAY FROM UNIT WHILE IN TRANSIT / APPEARS 3 PANELS ARE NEEDED WITH DECALS GEYER, DAWN MARIE Customer #: 59835

unreviewed • confidence 0.00

complaint

CUSTOMER STATES DRIVER SIDE PANEL TOWARDS FRONT IS PULLING AWAY FROM UNIT WHILE IN TRANSIT / APPEARS 3 PANELS ARE NEEDED WITH DECALS GEYER, DAWN MARIE Customer #: 59835

unreviewed • confidence 0.00

complaint

CUSTOMER STATES DRIVER SIDE PANEL TOWARDS FRONT IS PULLING AWAY FROM UNIT WHILE IN TRANSIT / APPEARS 3 PANELS ARE NEEDED WITH DECALS GEYER, DAWN MARIE Customer #: 59835

unreviewed • confidence 0.00

complaint

Customer states driver side panel towards front is pulling away from unit while in transition. Appears 3 panels are needed with decals

needs-review • confidence 0.34

cause

NOT SECURED PROPERLY

partial-match • confidence 0.63

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

Not secured properly

needs-review • confidence 0.23

correction

To properly correct the issue the effect of external panel will require full removal and replacement this process involves, removing window assembly and exterior trim components, detach sealants and fasteners securing the panel, carefully remove the damaged panel without affecting surrounding structure, install new replacement panel, resealing all seems, trim, and window window Assembly to manufacturer specifications, leak testing to verify proper sealing integrity 8.00HRS Labor Job # Description Total 1 REPLACE PANELS N/C *59835* Other Services Code Description Qty Price Total SS SHOP SUPPLIES 1.00 N/C N/C Subtotal for Job #1: 0.00 Job #2 - Warranty

matched • confidence 0.98

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

To properly correct the issue, the effect of external panel will require full removal and replacement. This process involves removing window\ assembly and exterior trim components, detach sealants and fasteners, securing the panel, carefully remove the damaged panel without affecting surrounding structure, install new replacement panel, resealing all seams, trim, and window assembly to manufacturer specifications, leak testing to verify proper sealing integrity Model# Dlr Sub Hrs 8.00 Sub

partial-match • confidence 0.57

complaint

CUSTOMER STATES ON PASS. SIDE LOOKS LIKE THERE'S A BIG DENT / PANEL WARPED

matched • confidence 0.81

complaint

CUSTOMER STATES ON PASS. SIDE LOOKS LIKE THERE'S A BIG DENT / PANEL WARPED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ON PASS. SIDE LOOKS LIKE THERE'S A BIG DENT / PANEL WARPED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ON PASS. SIDE LOOKS LIKE THERE'S A BIG DENT / PANEL WARPED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ON PASS. SIDE LOOKS LIKE THERE'S A BIG DENT / PANEL WARPED

unreviewed • confidence 0.00

complaint

Customer states on passenger side, looks like there is a big dent/panel warped

partial-match • confidence 0.36

cause

PANEL WARPED / POSSIBLY CUT TOO LONG

matched • confidence 0.81

cause

PANEL WARPED / POSSIBLY CUT TOO LONG

unreviewed • confidence 0.00

cause

PANEL WARPED / POSSIBLY CUT TOO LONG

unreviewed • confidence 0.00

cause

PANEL WARPED / POSSIBLY CUT TOO LONG

unreviewed • confidence 0.00

cause

PANEL WARPED / POSSIBLY CUT TOO LONG

unreviewed • confidence 0.00

cause

Panel warped, possibly cut too long

partial-match • confidence 0.36

correction

Exterior side wall panel dent. And pun inspiration, a dent was observed on the exterior side wall panel in the upper section of the unit, identified and marked with a yellow indicator. The damage affects the finish and structural appearance of the panel and its not correctable through repair methods due to the nature of the material. To properly addressed the concern, replacement of the affected exterior panel is required. This procedure will involve; removal of adjacent trim, moldings, and sealants. Removal of nearby components as needed forAccess, lighting, awning, rail, etc. Detachment And removal of the damaged panel. Installation of new exterior panel. Reinstallation of all removed components. Resealing all seams and penetrations to manufacturer specifications. Water intrusion test verify proper ceiling. 8.00HRS

matched • confidence 0.98

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

Exterior side wall panel dent. And per inspection, a dent was observed on the exterior side wall panel in the upper section of the unit, identified and marked with a yellow indicator. The damage affects the finish and structural appearance of the panel and its not correctable through repair methods due to the nature of the material. To properly address the concern, replacement of the affected exterior panel is required. This procedure will involve; removal of adjacent trim, moldings, and sealants. Removal of nearby components as needed for access, lighting, awning, rail, etc. Detachment and removal of the damaged panel. Installation of new exterior panel. Reinstallation of all removed components. Resealing all seams and penetrations to manufacturer specification. Water intrusion test to verify proper seal. Model# Dlr Sub Hrs 8.00 Sub

partial-match • confidence 0.63

complaint

CUSTOMER STATES PASSENGER FRONT JACK BENT

partial-match • confidence 0.71

complaint

CUSTOMER STATES PASSENGER FRONT JACK BENT

unreviewed • confidence 0.00

complaint

CUSTOMER STATES PASSENGER FRONT JACK BENT

unreviewed • confidence 0.00

complaint

CUSTOMER STATES PASSENGER FRONT JACK BENT

unreviewed • confidence 0.00

complaint

CUSTOMER STATES PASSENGER FRONT JACK BENT

unreviewed • confidence 0.00

complaint

Customer states jwrap is loose

needs-review • confidence 0.12

cause

Customer states passenger front jack Bent

partial-match • confidence 0.71

cause

Customer states passenger front jack Bent

unreviewed • confidence 0.00

cause

Customer states passenger front jack Bent

unreviewed • confidence 0.00

cause

Customer states passenger front jack Bent

unreviewed • confidence 0.00

cause

Customer states passenger front jack Bent

unreviewed • confidence 0.00

cause

Not secured properly

needs-review • confidence 0.00

correction

Bent stabilizer jack. Upon inspection, the stabilizer jack assembly was found to be bent and out of alignment. The deformation is preventing proper operation and may compromise the units ability to stabilize safely when deployed. Due to the structural nature of the damage, the stabilizer jack cannot be *73272* repaired and will require a full replacement. Repair procedure will include removal of the damage stabilizer jack assembly. Inspection of mounting points and frame attachment for additional damage. Installation of new stabilizer jack assembly. Securing all hardware to manufacturer specifications. Operational testing to verify properExtension, retraction, and stability. Estimated labor time 1 to 1.5 hours Labor Job # Description Total 3 FRONT JACK 0.00 Subtotal for Job #3: 0.00 Job #4 - Warranty

matched • confidence 0.98

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J wrap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required. Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure Model# Dlr Sub Hrs 1.00 Sub

needs-review • confidence 0.27

complaint

CUSTOMER STATES ALL JWRAP LOOSE

partial-match • confidence 0.71

complaint

CUSTOMER STATES ALL JWRAP LOOSE

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ALL JWRAP LOOSE

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ALL JWRAP LOOSE

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ALL JWRAP LOOSE

unreviewed • confidence 0.00

complaint

Customer states water heater will not stay closed

partial-match • confidence 0.36

cause

NOT SECURED PROPERLY

partial-match • confidence 0.63

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

NOT SECURED PROPERLY

unreviewed • confidence 0.00

cause

Customer states water heater door will not stay closed

partial-match • confidence 0.36

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams GEYER, DAWN MARIE Customer #: 59835 and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J rap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required.Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure. 1.00HRS Labor Job # Description Total 4 J WRAP N/C Subtotal for Job #4: 0.00 *59835* Job #5 - Warranty

matched • confidence 0.98

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams GEYER, DAWN MARIE Customer #: 59835 and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J rap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required.Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure. 1.00HRS Labor Job # Description Total 4 J WRAP N/C Subtotal for Job #4: 0.00 *59835* Job #5 - Warranty

unreviewed • confidence 0.00

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams GEYER, DAWN MARIE Customer #: 59835 and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J rap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required.Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure. 1.00HRS Labor Job # Description Total 4 J WRAP N/C Subtotal for Job #4: 0.00 *59835* Job #5 - Warranty

unreviewed • confidence 0.00

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams GEYER, DAWN MARIE Customer #: 59835 and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J rap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required.Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure. 1.00HRS Labor Job # Description Total 4 J WRAP N/C Subtotal for Job #4: 0.00 *59835* Job #5 - Warranty

unreviewed • confidence 0.00

correction

Loose J wrap skirting. Customer states lower G rep skirting is loose around unit. Upon inspection, J wrap skirting along the lower tier was found to be loose in sections, with gas visible at seams GEYER, DAWN MARIE Customer #: 59835 and inadequate Vaseline in certain areas. No major damage to the material was observed; condition abuse related to insufficient securing during installation. Repair will involve inspecting entire perimeter of J rap for proper fitment. Repositioning and aligning skirting material. Securing a rap using appropriate fasteners were needed. Tightening existing hardware and additional adding fasteners as required.Ensuring proper fitment and uniform appearance along full length. Verify skirting is properly seated and secure. 1.00HRS Labor Job # Description Total 4 J WRAP N/C Subtotal for Job #4: 0.00 *59835* Job #5 - Warranty

unreviewed • confidence 0.00

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper veiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention Model# Dlr Sub Hrs 0.10 Sub

partial-match • confidence 0.47

complaint

CUSTOMER STATES WATER HEATER WILL NOT STAY CLOSED

matched • confidence 0.83

complaint

CUSTOMER STATES WATER HEATER WILL NOT STAY CLOSED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES WATER HEATER WILL NOT STAY CLOSED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES WATER HEATER WILL NOT STAY CLOSED

unreviewed • confidence 0.00

complaint

CUSTOMER STATES WATER HEATER WILL NOT STAY CLOSED

unreviewed • confidence 0.00

complaint

Customer states entry door is hard to open (customer had adjusted)

needs-review • confidence 0.27

cause

Customer states water heater door will not stay closed

matched • confidence 0.91

cause

Customer states water heater door will not stay closed

unreviewed • confidence 0.00

cause

Customer states water heater door will not stay closed

unreviewed • confidence 0.00

cause

Customer states water heater door will not stay closed

unreviewed • confidence 0.00

cause

Customer states water heater door will not stay closed

unreviewed • confidence 0.00

cause

Misaligned

needs-review • confidence 0.21

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper ceiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention .10HRS Labor Job # Description Total 5 WATER HEATER DIAGNOSTIC TIME N/C

matched • confidence 0.98

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper ceiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention .10HRS Labor Job # Description Total 5 WATER HEATER DIAGNOSTIC TIME N/C

unreviewed • confidence 0.00

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper ceiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention .10HRS Labor Job # Description Total 5 WATER HEATER DIAGNOSTIC TIME N/C

unreviewed • confidence 0.00

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper ceiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention .10HRS Labor Job # Description Total 5 WATER HEATER DIAGNOSTIC TIME N/C

unreviewed • confidence 0.00

correction

Water heater door latch. Upon inspection, the latch securing the water heater access door was found to be damaged and not properly retaining the door in the closed position. Condition for Vince proper ceiling and securement of the access panel. Due to the failure of the latch mechanism, replacement is required to restore proper operation. Repair will involve removal of damaged large component. Installation of new lash assembly. Adjustment to ensure proper alignment and secure engagement. Verification of proper door closure and retention .10HRS Labor Job # Description Total 5 WATER HEATER DIAGNOSTIC TIME N/C

unreviewed • confidence 0.00

correction

Entry door hard to open. Customer stated entry door is difficult to open and has attempted adjustment. Upon inspection, the entry door latch and striker were checked for proper operation. Door is currently functioning, however minor alignment and friction were noted, which could contribute to the intermittent difficulty when opening. Adjustment in service will include inspecting door alignment and striker plate position. Adjusted latch/striker as needed for proper engagement. Lubricating latch mechanism and moving components. Verifying smooth operation of door opening and closing. Model# Dlr Sub Hrs 0.20 Sub

partial-match • confidence 0.45

complaint

CUSTOMER STATES ENTRY DOOR HARD TO OPEN (CUSTOMER HAD AJUSTED)

partial-match • confidence 0.71

complaint

CUSTOMER STATES ENTRY DOOR HARD TO OPEN (CUSTOMER HAD AJUSTED)

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ENTRY DOOR HARD TO OPEN (CUSTOMER HAD AJUSTED)

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ENTRY DOOR HARD TO OPEN (CUSTOMER HAD AJUSTED)

unreviewed • confidence 0.00

complaint

CUSTOMER STATES ENTRY DOOR HARD TO OPEN (CUSTOMER HAD AJUSTED)

unreviewed • confidence 0.00

cause

MISALIGNED

partial-match • confidence 0.63

cause

MISALIGNED

unreviewed • confidence 0.00

cause

MISALIGNED

unreviewed • confidence 0.00

cause

MISALIGNED

unreviewed • confidence 0.00

cause

MISALIGNED

unreviewed • confidence 0.00

correction

Entry door hard to open. Customer states entry door is difficult to open and has attempted adjustment. Upon inspection, the entry door latch and striker were checked for proper operation. Door is currently functioning; however, minor alignment and friction were noted which could contribute to the intermittent difficulty when opening. Adjustment in service will include inspecting Door alignment and striker plate position. Adjusted latch/striker as needed for proper engagement. Lubricating latch mechanism and moving components. Verifying smooth operation of door opening and closing. .20HRS *73272* Labor Job # Description Total 6 ENTRY DOOR ADJUST N/C Subtotal for Job #6: 0.00 Job #7 - External

matched • confidence 0.81

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

complaint

REMOVE COLLAR AT SHOREPOWER RECEPTACLE

partial-match • confidence 0.63

complaint

REMOVE COLLAR AT SHOREPOWER RECEPTACLE

unreviewed • confidence 0.00

complaint

REMOVE COLLAR AT SHOREPOWER RECEPTACLE

unreviewed • confidence 0.00

complaint

REMOVE COLLAR AT SHOREPOWER RECEPTACLE

unreviewed • confidence 0.00

complaint

REMOVE COLLAR AT SHOREPOWER RECEPTACLE

unreviewed • confidence 0.00

cause

Customer states shore power receptacle was stuck

partial-match • confidence 0.63

cause

Customer states shore power receptacle was stuck

unreviewed • confidence 0.00

cause

Customer states shore power receptacle was stuck

unreviewed • confidence 0.00

cause

Customer states shore power receptacle was stuck

unreviewed • confidence 0.00

cause

Customer states shore power receptacle was stuck

unreviewed • confidence 0.00

correction

Got a flat head screwdriver and taped the Receptacle loose plugged in sure power tightened down all functioning properly Labor Job # Description Total 7 COLLAR 19.50 GEYER, DAWN MARIE Customer #: 59835 Subtotal for Job #7: 19.50 Job #8 - External

matched • confidence 0.81

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

correction

unreviewed • confidence 0.00

Evidence Thread

Ashlee Olsen

processor • Apr 29, 2026, 3:34 PM

submitted PA#2659034

Stephanie Kendziorski

processor • Apr 30, 2026, 10:34 AM

@Brian P Job 1 - need pictures of the entire side and the front half of this side of the RV. I found one additional picture and uploaded it, but can you send a straight on picture of the entire side? Job 2 - FR is requesting pictures of the entire side of the RV from several different angles.

Brian Parrott

dealer_or_external • Apr 30, 2026, 11:14 AM

I uploaded 3 more pics. If they need more, I will have to go out and take more.

Stephanie Kendziorski

processor • May 1, 2026, 11:17 AM

@Brian P Job 1 denied - note from FR: This is damage. Job 2 denied - note from FR: This is damage Job 4 - approved .5 -labor amount excessive, FR reduced. They did ask why there was mention of gas and vaseline in the notes. I assume it is a typo, but what is visible at the seams instead of gas and what was inadequate instead of vaseline? Job 5 denied - customer abuse/misuse Job 6 approved .05 - excessive labor, FR reduced.

Brian Parrott

dealer_or_external • May 1, 2026, 11:37 AM

JOB 1: Is not damage. The metal panels are loose from the studs. Since they are loose they are able to bow out in transit. The insulation probably pushed out the metal causing the staples to come loose. JOB 2: Is not damage. I am sure the metal was cut too long causing the panel to warp.

Stephanie Kendziorski

processor • May 1, 2026, 11:43 AM

Emailed Chris @ FR and CC'd you.

Stephanie Kendziorski

processor • May 4, 2026, 9:42 AM

Per email from Chris, job 1 remains denied. I CC'd you his response. Job 2 approved for 6.9 hours. Let me know your thoughts on job 1. I'm not sure how much you want me to push back. They seem pretty adamant that is is damage, this time around from improper door operation.

Brian Parrott

dealer_or_external • May 4, 2026, 11:16 AM

Chris and I did go and look again. I can see how the factory would call it damage. It will be difficult to explain to the customer.

Stephanie Kendziorski

processor • May 5, 2026, 7:26 PM

Brian emailed me on this one. Need to go back to FR to see if job 1 can be covered. Waiting for email from customer to send over to Richard.

Stephanie Kendziorski

processor • May 6, 2026, 1:53 PM

JOb 1 approved for parts only, see email

Stephanie Kendziorski

processor • Aug 25, 2026, 10:41 AM

@Brian P Just checking in on this one, work order is dated April 27th, so more than 3 months old. Is this still being worked on?

Brian Parrott

dealer_or_external • Aug 25, 2026, 11:00 AM

They have a reservation for September 8th

Claim Files

Integrity Management Advisors Mail - FW_ 73272 FW_ 2025 trailer Dawn Geyer.pdf

mail-artifact • May 6, 2026, 1:54 PM • 368,107 bytes

/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272/Integrity Management Advisors Mail - FW_ 73272 FW_ 2025 trailer Dawn Geyer.pdf

Integrity Management Advisors Mail - FW_ 73272 FW_ 2025 trailer Dawn Geyer.pdf

mail-artifact • May 6, 2026, 1:54 PM • 368,107 bytes

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73272_1/Integrity Management Advisors Mail - FW_ 73272 FW_ 2025 trailer Dawn Geyer.pdf

Approval.pdf

main-pdf • May 4, 2026, 9:43 AM • 33,206 bytes

/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272/Approval.pdf

Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

mail-artifact • May 4, 2026, 9:43 AM • 185,469 bytes

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/73272_1/Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

mail-artifact • May 4, 2026, 9:43 AM • 185,469 bytes

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272_1/Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

mail-artifact • May 4, 2026, 9:43 AM • 185,469 bytes

/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272/Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

mail-artifact • May 4, 2026, 9:43 AM • 185,469 bytes

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73272_2/Integrity Management Advisors Mail - RE_ Claim 2659034 RO 73272.pdf

Approval.pdf

main-pdf • May 1, 2026, 11:18 AM • 32,291 bytes

/home/openclaw/nas/Dropbox/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/73272/Approval.pdf

Approval.pdf

main-pdf • May 1, 2026, 11:18 AM • 32,291 bytes

/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/73272/Approval.pdf

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