Claim explorer / evidence thread
Claim 73001
MYRV 12024 • Stephanie • Paid • newmar
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 31
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
31
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Mar 25, 2026, 9:30 AM • processor • Paid $55.50 3/25/2026
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
SiriusXM SXV300 vehicle tuner shown installed/accessed behind dash.
Human interpretation • confidence 0.78
document-photo
Truma instant water heater label and components visible; no obvious damage shown.
Human interpretation • confidence 0.86
document-photo
RV interior overhead cabinet/ceiling area shown; no clear damage visible.
Human interpretation • confidence 0.44
document-photo
RV dash with infotainment on and loose cable/wiring visible on floor.
Human interpretation • confidence 0.74
document-photo
RV HVAC touchscreen shows furnace mode, inside 68°, set to 72°.
Human interpretation • confidence 0.82
document-photo
RV exterior side panel with graphics and chrome vent; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
HVAC touchscreen shows furnace mode, 68 inside and 72 setpoint.
Human interpretation • confidence 0.78
document-photo
HVAC touchscreen shows furnace mode, 73° inside and 72° setpoint.
Human interpretation • confidence 0.78
document-photo
Whirlpool refrigerator data plate visible; no damage shown.
Human interpretation • confidence 0.95
document-photo
Dash/windshield area open with exposed wiring harness; no clear physical damage visible.
Human interpretation • confidence 0.62
document-photo
Interior cabinet plumbing lines and fittings visible; no clear damage shown.
Human interpretation • confidence 0.58
document-photo
Truma AquaGo control panel and awning/lights switch shown; no damage visible.
Human interpretation • confidence 0.72
document-photo
HVAC touch panel shown in furnace mode with 68° inside and 72° setpoint.
Human interpretation • confidence 0.82
document-photo
RV HVAC touchscreen shown operating; no visible damage or ID present.
Human interpretation • confidence 0.78
supporting-image
Exterior Newmar motorhome shown; no clear damage visible.
Human interpretation • confidence 0.74
supporting-image
RV cab interior; person indicating driver/passenger seat area, no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
RV entry door open; person holds a removed panel/screen, no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Vehicle ID and weight labels visible; no damage shown.
Human interpretation • confidence 0.88
supporting-image
RV exterior shown with entry steps; no clear damage visible.
Human interpretation • confidence 0.67
supporting-image
Exterior side view of Newmar Grand Star RV; no clear damage visible.
Human interpretation • confidence 0.69
supporting-image
Exterior side of Newmar Grand Star RV shown; no clear damage visible.
Human interpretation • confidence 0.63
supporting-image
RV side shown with entry door open and steps deployed; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
RV interior kitchen/dinette shown; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
RV interior cockpit area shown; no clear damage visible.
Human interpretation • confidence 0.55
Claim Lines
complaint
Transferred to RV*73001-1 on 11 MAR 26 Estimate amount was 0.00 CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING ARTHUR DOWELL, THOMAS Customer #: 60491 OUT
partial-match • confidence 0.44
complaint
Transferred to RV*73001-1 on 11 MAR 26 Estimate amount was 0.00 CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING ARTHUR DOWELL, THOMAS Customer #: 60491 OUT
partial-match • confidence 0.44
complaint
Transferred to RV*73001-1 on 11 MAR 26 Estimate amount was 0.00 CUSTOMER STATES THE XM RADIO IS SHOWING NOT CONNECTION/AND OR KEEPS CUTTING ARTHUR DOWELL, THOMAS Customer #: 60491 OUT
needs-review • confidence 0.12
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
partial-match • confidence 0.39
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
partial-match • confidence 0.39
cause
Bad signal from tuner and antenna. Signal loss every 20 seconds or so. Called Newmar and spoke with Doug. Performed 3 way call with Riverpark. Attempted firmware update sent by Dylan at Riverpark. Did not fix issue. Order new tuner and antenna per Doug at Newmar. Reference case # in correction line
needs-review • confidence 0.14
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours
partial-match • confidence 0.51
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours
partial-match • confidence 0.51
correction
Case# 1069804 with Doug at Newmar Order and replace antenna and tner for satellite radio. See pics 3.0 hours
needs-review • confidence 0.25
complaint
CUSTOMER STATES ICE MAKER IS NOT WORKING
needs-review • confidence 0.32
complaint
CUSTOMER STATES ICE MAKER IS NOT WORKING
needs-review • confidence 0.32
complaint
CUSTOMER STATES ICE MAKER IS NOT WORKING
needs-review • confidence 0.00
cause
Valve was off
needs-review • confidence 0.32
cause
Valve was off
needs-review • confidence 0.32
cause
Valve was off
needs-review • confidence 0.04
correction
Turned on valve
needs-review • confidence 0.32
correction
Turned on valve
needs-review • confidence 0.32
correction
Turned on valve
needs-review • confidence 0.00
complaint
CUSTOMER STATES TRUMA HOT WATER HEATER FLASHING CODE 27
partial-match • confidence 0.62
complaint
CUSTOMER STATES TRUMA HOT WATER HEATER FLASHING CODE 27
partial-match • confidence 0.62
complaint
CUSTOMER STATES TRUMA HOT WATER HEATER FLASHING CODE 27
needs-review • confidence 0.33
cause
Air in lines
needs-review • confidence 0.29
cause
Air in lines
needs-review • confidence 0.29
cause
Air in lines
needs-review • confidence 0.09
correction
Bled system and retested. Completed. .50 Page 1 of 2 © 2026 Integrated Dealer Systems *73001* Promised Date: 10 MAR 26 W/O: 73001
partial-match • confidence 0.40
correction
Bled system and retested. Completed. .50 Page 1 of 2 © 2026 Integrated Dealer Systems *73001* Promised Date: 10 MAR 26 W/O: 73001
partial-match • confidence 0.40
correction
Bled system and retested. Completed. .50 Page 1 of 2 © 2026 Integrated Dealer Systems *73001* Promised Date: 10 MAR 26 W/O: 73001
needs-review • confidence 0.12
complaint
CUSTOMER STATES HISSING, AIR ESCAPING SOUND FROM REAR OF UNIT, MAY BE THE JACKS - LOW PRESSURE AIR MESSAGE ON DASH
needs-review • confidence 0.12
complaint
CUSTOMER STATES HISSING, AIR ESCAPING SOUND FROM REAR OF UNIT, MAY BE THE JACKS - LOW PRESSURE AIR MESSAGE ON DASH
needs-review • confidence 0.12
complaint
CUSTOMER STATES HISSING, AIR ESCAPING SOUND FROM REAR OF UNIT, MAY BE THE JACKS - LOW PRESSURE AIR MESSAGE ON DASH
needs-review • confidence 0.12
cause
Couldnt duplicate
needs-review • confidence 0.00
cause
Couldnt duplicate
needs-review • confidence 0.00
cause
Couldnt duplicate
needs-review • confidence 0.00
correction
Couldnt duplicate. Sublet to chassis if happens again
needs-review • confidence 0.05
correction
Couldnt duplicate. Sublet to chassis if happens again
needs-review • confidence 0.05
correction
Couldnt duplicate. Sublet to chassis if happens again
needs-review • confidence 0.05
complaint
CUSTOMER STATES WHEN USING FURNACE, ON LP, IT WAS SET AT 72 - BUT SHUT OFF AT 58
partial-match • confidence 0.46
complaint
CUSTOMER STATES WHEN USING FURNACE, ON LP, IT WAS SET AT 72 - BUT SHUT OFF AT 58
partial-match • confidence 0.46
complaint
CUSTOMER STATES WHEN USING FURNACE, ON LP, IT WAS SET AT 72 - BUT SHUT OFF AT 58
needs-review • confidence 0.18
cause
Couldnt duplicate. Tested thermistor. Ran furnace from 63 up to 68 degrees with thermostat set at 67. Let furnace cycle and tested again from 68 to 73 degrees wth furnace set at 72. Operation of furnace normal.
partial-match • confidence 0.54
cause
Couldnt duplicate. Tested thermistor. Ran furnace from 63 up to 68 degrees with thermostat set at 67. Let furnace cycle and tested again from 68 to 73 degrees wth furnace set at 72. Operation of furnace normal.
partial-match • confidence 0.54
cause
Couldnt duplicate. Tested thermistor. Ran furnace from 63 up to 68 degrees with thermostat set at 67. Let furnace cycle and tested again from 68 to 73 degrees wth furnace set at 72. Operation of furnace normal.
needs-review • confidence 0.26
correction
Couldnt duplicate
needs-review • confidence 0.28
correction
Couldnt duplicate
needs-review • confidence 0.28
correction
Couldnt duplicate
needs-review • confidence 0.00
Evidence Thread
Jeannette Britton
dealer_or_external • Mar 5, 2026, 3:15 PM
@Stephanie K
Customers will not be back till August. Once approved I would like to transfer Job 1 to 73001-1. Not sure if it's better to do that now or later and we will need to order parts. I just wanted to let you know because it will not be closed with in the time NEWMAR requires.
Stephanie Kendziorski
processor • Mar 5, 2026, 5:46 PM
Can you get me the mileage on this one, please?
Jeannette Britton
dealer_or_external • Mar 5, 2026, 6:53 PM
1572
Stephanie Kendziorski
processor • Mar 6, 2026, 9:59 AM
Submitted PA 73001-1 for line 1.
Stephanie Kendziorski
processor • Mar 6, 2026, 10:09 AM
Submitted PA 73001-1 for line 1.
Submitted PA 73001 for line 3.
@Jeannette B I did the lines separately so that when you transfer, they will match to the work order they are on.
Jeannette Britton
dealer_or_external • Mar 6, 2026, 10:18 AM
Thank you
Stephanie Kendziorski
processor • Mar 9, 2026, 10:00 AM
Line 3 is approved for .3 hours.
Line 1 is still pending auth.
Stephanie Kendziorski
processor • Mar 9, 2026, 10:59 AM
Line 1 now approved 3.0 hours
Jeannette Britton
dealer_or_external • Mar 11, 2026, 10:07 AM
@Stephanie K I have submitted this WO for payment. I will upload WO#73001-1 into the NEWMAR folder and then we will wait till August on that one.
Stephanie Kendziorski
processor • Mar 11, 2026, 10:15 AM
Submitted for payment, line 3 only
Stephanie Kendziorski
processor • Mar 25, 2026, 9:30 AM
Paid $55.50 3/25/2026
Claim Files
Paid claim.pdf
pdf • Mar 25, 2026, 9:30 AM • 77,140 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/Paid claim.pdf
73001F.pdf
main-pdf • Mar 11, 2026, 10:05 AM • 322,600 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/73001F.pdf
Approval Truma.pdf
pdf • Mar 9, 2026, 10:58 AM • 76,699 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/Approval Truma.pdf
Approval XM.pdf
pdf • Mar 9, 2026, 10:58 AM • 77,007 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/Approval XM.pdf
73001.pdf
main-pdf • Mar 5, 2026, 3:07 PM • 325,733 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/March 2026/Newmar/73001/73001.pdf