Claim explorer / evidence thread
Claim 72840
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 2
review 36
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
36
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:36 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72840/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:36 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Feb 18, 2026, 9:15 AM • processor • Claim 2563422 paid $322.39 check 3110080 2/17/2026
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 4
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Underside view of a black metal frame bracket, bolts, and protected wiring; no clear damage visible.
Human interpretation • confidence 0.46
document-photo
RV exterior wall shows a retract/extend switch and a hanging cable or wire loom below.
Human interpretation • confidence 0.74
document-photo
Interior oval wall light fixture shown; diffuser/lens appears deformed or cracked near lower edge.
Human interpretation • confidence 0.78
document-photo
USB tester connected to a black round wall-mounted USB/power outlet.
Human interpretation • confidence 0.89
document-photo
Exposed Dream Lighting LED ceiling fixture board; no clear physical damage visible.
Human interpretation • confidence 0.86
document-photo
Close-up of black vertical exterior trim/seal between textured white panels; possible scuffing visible.
Human interpretation • confidence 0.68
document-photo
Trailer exterior wall with black vertical trim and horizontal stripe; no clear damage visible.
Human interpretation • confidence 0.70
document-photo
Damaged upholstered seat base exposes foam above a black plastic floor vent.
Human interpretation • confidence 0.90
document-photo
USB tester connected to interior charging outlet; meter shows 5.19V and 0.007A.
Human interpretation • confidence 0.77
document-photo
Bedside reading light is illuminated; USB tester is connected.
Human interpretation • confidence 0.76
document-photo
Photo of RV water-fill control panel with a bagged black component.
Human interpretation • confidence 0.42
document-photo
Exterior utility hatch with water, cable/satellite, tank flush and city-fill connections visible.
Human interpretation • confidence 0.62
document-photo
Label on installed SMART JACK; no visible damage.
Human interpretation • confidence 0.95
document-photo
RV slide-out exterior wall shows faint vertical scuffs/scratches near the right edge.
Human interpretation • confidence 0.86
document-photo
Docking-station hatch area shows an uneven, damaged-looking upper wall seam.
Human interpretation • confidence 0.82
document-photo
RV interior floor and cabinet base with black oval floor-level vent; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Detached Dream Lighting fixture with damaged ceiling opening and exposed wiring.
Human interpretation • confidence 0.90
document-photo
Blurry close-up of a gray textured surface; no defect, part, or identity is reliably visible.
Human interpretation • confidence 0.18
document-photo
Photo shows trailer undercarriage with a PSX1/Lippert power stabilizer assembly installed.
Human interpretation • confidence 0.66
document-photo
RV dinette table surface shows two large discolored or water-stained areas.
Human interpretation • confidence 0.72
document-photo
Lifted grey upholstered panel exposes a small damaged/loose area near its lower edge.
Human interpretation • confidence 0.76
document-photo
Close-up of a wet black tank-flush panel with a mounted black bracket/plate.
Human interpretation • confidence 0.78
document-photo
Interior vinyl plank flooring is shown; no clear defect is identifiable.
Human interpretation • confidence 0.62
document-photo
Underside of a light fixture showing connected red and black wiring.
Human interpretation • confidence 0.68
Claim Lines
complaint
CUSTOMER STATES WHEN RAISING TRAILER WATER RUNS OUT FROM UNDERBELLY
needs-review • confidence 0.26
complaint
CUSTOMER STATES WHEN RAISING TRAILER WATER RUNS OUT FROM UNDERBELLY
needs-review • confidence 0.26
complaint
CUSTOMER STATES WHEN RAISING TRAILER WATER RUNS OUT FROM UNDERBELLY
needs-review • confidence 0.14
cause
Had to dewinterize unit. Couldnt duplicate customer complaint
needs-review • confidence 0.00
cause
Had to dewinterize unit. Couldnt duplicate customer complaint
needs-review • confidence 0.00
cause
Had to dewinterize unit. Couldnt duplicate customer complaint
needs-review • confidence 0.00
correction
Pressure filled fresh tank. Ran all receptacles and filled holding tanks to test for leaks. Black tank was 3/4 full when unit arrived. Emptied tanks and tested for leaks. Let unit sit pressurized overnight. No water ever came out of underbelly. Couldnt duplicate customer complaint. Requesting straight time. *59976*
needs-review • confidence 0.31
correction
Pressure filled fresh tank. Ran all receptacles and filled holding tanks to test for leaks. Black tank was 3/4 full when unit arrived. Emptied tanks and tested for leaks. Let unit sit pressurized overnight. No water ever came out of underbelly. Couldnt duplicate customer complaint. Requesting straight time. *59976*
needs-review • confidence 0.31
correction
Pressure filled fresh tank. Ran all receptacles and filled holding tanks to test for leaks. Black tank was 3/4 full when unit arrived. Emptied tanks and tested for leaks. Let unit sit pressurized overnight. No water ever came out of underbelly. Couldnt duplicate customer complaint. Requesting straight time. *59976*
needs-review • confidence 0.20
complaint
CUSTOMER STATES PASSENGER SIDE USB PORT INOP AT BED
partial-match • confidence 0.45
complaint
CUSTOMER STATES PASSENGER SIDE USB PORT INOP AT BED
partial-match • confidence 0.45
complaint
CUSTOMER STATES PASSENGER SIDE USB PORT INOP AT BED
needs-review • confidence 0.14
cause
Couldnt duplicate
needs-review • confidence 0.30
cause
Couldnt duplicate
needs-review • confidence 0.30
cause
Couldnt duplicate
needs-review • confidence 0.00
correction
All usb ports have power. Couldnt duplicate. Inspected both bedrooms. See pics for test
matched • confidence 0.73
correction
All usb ports have power. Couldnt duplicate. Inspected both bedrooms. See pics for test
matched • confidence 0.73
correction
All usb ports have power. Couldnt duplicate. Inspected both bedrooms. See pics for test
partial-match • confidence 0.43
complaint
CUSTOMER STATES REAR STABILIZER WILL NOT RETRACT PROPERLY. MUST OPERATE AND MOVE SWITCH TO GET THEM TO OPERATE.
needs-review • confidence 0.34
complaint
CUSTOMER STATES REAR STABILIZER WILL NOT RETRACT PROPERLY. MUST OPERATE AND MOVE SWITCH TO GET THEM TO OPERATE.
needs-review • confidence 0.34
complaint
CUSTOMER STATES REAR STABILIZER WILL NOT RETRACT PROPERLY. MUST OPERATE AND MOVE SWITCH TO GET THEM TO OPERATE.
needs-review • confidence 0.11
cause
Couldnt duplicate Page 1 of 3 © 2026 Integrated Dealer Systems *72840* Promised Date: 30 JAN 26 W/O: 72840
partial-match • confidence 0.44
cause
Couldnt duplicate Page 1 of 3 © 2026 Integrated Dealer Systems *72840* Promised Date: 30 JAN 26 W/O: 72840
partial-match • confidence 0.44
cause
Couldnt duplicate Page 1 of 3 © 2026 Integrated Dealer Systems *72840* Promised Date: 30 JAN 26 W/O: 72840
needs-review • confidence 0.00
correction
Tested switch, motor and verified proper voltages and amperages. Ran jacks several times in/out. Couldnt duplicate.
needs-review • confidence 0.32
correction
Tested switch, motor and verified proper voltages and amperages. Ran jacks several times in/out. Couldnt duplicate.
needs-review • confidence 0.32
correction
Tested switch, motor and verified proper voltages and amperages. Ran jacks several times in/out. Couldnt duplicate.
needs-review • confidence 0.14
complaint
CUSTOMER STATES HALLWAY MOTION LIGHT AT STAIRS INOP
partial-match • confidence 0.45
complaint
CUSTOMER STATES HALLWAY MOTION LIGHT AT STAIRS INOP
partial-match • confidence 0.45
complaint
CUSTOMER STATES HALLWAY MOTION LIGHT AT STAIRS INOP
needs-review • confidence 0.20
cause
Oxidized terminal at switch *72840*
partial-match • confidence 0.36
cause
Oxidized terminal at switch *72840*
partial-match • confidence 0.36
cause
Oxidized terminal at switch *72840*
needs-review • confidence 0.05
correction
Removed wiring. Cleaned terminals and reinstalled switch. Tested function. Completed Requesting.3hr
partial-match • confidence 0.36
correction
Removed wiring. Cleaned terminals and reinstalled switch. Tested function. Completed Requesting.3hr
partial-match • confidence 0.36
correction
Removed wiring. Cleaned terminals and reinstalled switch. Tested function. Completed Requesting.3hr
needs-review • confidence 0.14
complaint
CUSTOMER STATES DRIVER'S SIDE REAR SLIDE RUBBING ON FLOOR / NOT FLUSH AT EXTERIOR (RUBS ON FENDERSKIRT)
partial-match • confidence 0.57
complaint
CUSTOMER STATES DRIVER'S SIDE REAR SLIDE RUBBING ON FLOOR / NOT FLUSH AT EXTERIOR (RUBS ON FENDERSKIRT)
partial-match • confidence 0.57
complaint
CUSTOMER STATES DRIVER'S SIDE REAR SLIDE RUBBING ON FLOOR / NOT FLUSH AT EXTERIOR (RUBS ON FENDERSKIRT)
needs-review • confidence 0.28
cause
Out of adjustment.
partial-match • confidence 0.43
cause
Out of adjustment.
partial-match • confidence 0.43
cause
Out of adjustment.
needs-review • confidence 0.14
correction
Performed leveling and stabilizing of coach to ensure accurate adjustments. Raised height of rear floor to max position. Tested for clearance. Completed Requesting.5 hr GONZALES JR, BENITO E Customer #: 59976
partial-match • confidence 0.36
correction
Performed leveling and stabilizing of coach to ensure accurate adjustments. Raised height of rear floor to max position. Tested for clearance. Completed Requesting.5 hr GONZALES JR, BENITO E Customer #: 59976
partial-match • confidence 0.36
correction
Performed leveling and stabilizing of coach to ensure accurate adjustments. Raised height of rear floor to max position. Tested for clearance. Completed Requesting.5 hr GONZALES JR, BENITO E Customer #: 59976
needs-review • confidence 0.05
complaint
DOCKING STATION DOOR MISSING ONE FLIP DOOR WITHIN THE DOOR.
partial-match • confidence 0.38
complaint
DOCKING STATION DOOR MISSING ONE FLIP DOOR WITHIN THE DOOR.
partial-match • confidence 0.38
complaint
DOCKING STATION DOOR MISSING ONE FLIP DOOR WITHIN THE DOOR.
needs-review • confidence 0.13
cause
Unknown missing
needs-review • confidence 0.28
cause
Unknown missing
needs-review • confidence 0.28
cause
Unknown missing
needs-review • confidence 0.00
correction
Order and replace *59976* .3 Completed
needs-review • confidence 0.28
correction
Order and replace *59976* .3 Completed
needs-review • confidence 0.28
correction
Order and replace *59976* .3 Completed
needs-review • confidence 0.00
complaint
WINTERIZE STANDARD
needs-review • confidence 0.00
cause
Winterize
needs-review • confidence 0.00
correction
Completed
needs-review • confidence 0.00
Evidence Thread
Sarah Caffrey
dealer_or_external • Jan 27, 2026, 4:41 PM
@Brian P
Stephanie Kendziorski
processor • Jan 28, 2026, 9:09 AM
Submitted PA 2563422 for lines 1, 4, 5 and 6. No time and NPF on 2 and 3.
Stephanie Kendziorski
processor • Jan 28, 2026, 10:53 AM
@Brian P Job 1 - approved .3
Job 2 & 3 - NPF, no times noted, did not submit for PA
Job 4 - approved .3
Job 5 approved .5
Job 6 approved .5
Stephanie Kendziorski
processor • Feb 10, 2026, 12:06 PM
Submitted for payment
Stephanie Kendziorski
processor • Feb 18, 2026, 9:15 AM
Claim 2563422 paid $322.39 check 3110080 2/17/2026
Claim Files
Paid claim.pdf
pdf • Feb 18, 2026, 9:16 AM • 28,045 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72840/Paid claim.pdf
Invoice.pdf
main-pdf • Feb 10, 2026, 12:04 PM • 61,322 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72840/Invoice.pdf
72840F.pdf
main-pdf • Feb 10, 2026, 11:06 AM • 331,925 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72840/72840F.pdf
72840.pdf
main-pdf • Jan 27, 2026, 4:40 PM • 331,454 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/February 2026/Primetime/72840/72840.pdf