Claim explorer / evidence thread
Claim 72837-1
MYRV 12024 • Stephanie • Info Needed • prime-time
risk 0.70
deadline Overdue / escalation ready
images 94
matched 17
gaps 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
127d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
127d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
127d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
127d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
127d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
127d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
127d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$3,375.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
1
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
127 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
44
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 27, 2026, 11:54 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
9 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
127 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=94; damage=0; unit=0; parts=0; doc=94; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Prime Time • VIN 5ZT2TRPB8TB526881
Path
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/72837-1_1/Approval - job 12.pdf
Timeline
First seen Apr 27, 2026, 11:54 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
32 indexed side comments on this claim.
Latest visible thread signal
Aug 28, 2026, 8:54 AM • processor • Claim 2678561 paid $425.26 check 3216615 8/26/2026
Claim 2654967 paid $584.09 check 3216615 8/26/2026
Role mix
Dealer 0 • OEM 0 • Processor 21
Decision cues
Denial signals 3 • info / missing-doc asks 54 • approval signals 27
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
DECALS ON FRONT PEELING
partial-match • confidence 0.71
complaint
DECALS ON FRONT PEELING
unreviewed • confidence 0.00
complaint
DECALS ON FRONT PEELING
unreviewed • confidence 0.00
complaint
DECALS ON FRONT PEELING
unreviewed • confidence 0.00
complaint
DECALS ON FRONT PEELING
unreviewed • confidence 0.00
cause
Dahlia of factory install decal adhesive and/or improper surface preparation during installation, resulting in loss of adhesion. INC., MYERS "RV" CENTER, Customer #: 1000
partial-match • confidence 0.63
cause
Dahlia of factory install decal adhesive and/or improper surface preparation during installation, resulting in loss of adhesion. INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
Dahlia of factory install decal adhesive and/or improper surface preparation during installation, resulting in loss of adhesion. INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
Dahlia of factory install decal adhesive and/or improper surface preparation during installation, resulting in loss of adhesion. INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
cause
Dahlia of factory install decal adhesive and/or improper surface preparation during installation, resulting in loss of adhesion. INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
correction
Remove affected detail section and inspect surrounding area. Clean and prep surface to remove adhesive residue and contaminants. Installed new OEM replacement decal. Ensure proper alignment, adhesion, and full contact with surface. Apply pressure and verify no lifting or air pockets. Inspect adjacent decal areas for additional adhesion concerns. Time required estimated .5 .08 hours including removal, surface prep, installation, and verification. Labor Job # Description Total 01 Decals Peeling on front cap N/C Subtotal for Job #01: 0.00 *1000* Job #02 - Warranty
matched • confidence 0.81
correction
Remove affected detail section and inspect surrounding area. Clean and prep surface to remove adhesive residue and contaminants. Installed new OEM replacement decal. Ensure proper alignment, adhesion, and full contact with surface. Apply pressure and verify no lifting or air pockets. Inspect adjacent decal areas for additional adhesion concerns. Time required estimated .5 .08 hours including removal, surface prep, installation, and verification. Labor Job # Description Total 01 Decals Peeling on front cap N/C Subtotal for Job #01: 0.00 *1000* Job #02 - Warranty
unreviewed • confidence 0.00
correction
Remove affected detail section and inspect surrounding area. Clean and prep surface to remove adhesive residue and contaminants. Installed new OEM replacement decal. Ensure proper alignment, adhesion, and full contact with surface. Apply pressure and verify no lifting or air pockets. Inspect adjacent decal areas for additional adhesion concerns. Time required estimated .5 .08 hours including removal, surface prep, installation, and verification. Labor Job # Description Total 01 Decals Peeling on front cap N/C Subtotal for Job #01: 0.00 *1000* Job #02 - Warranty
unreviewed • confidence 0.00
correction
Remove affected detail section and inspect surrounding area. Clean and prep surface to remove adhesive residue and contaminants. Installed new OEM replacement decal. Ensure proper alignment, adhesion, and full contact with surface. Apply pressure and verify no lifting or air pockets. Inspect adjacent decal areas for additional adhesion concerns. Time required estimated .5 .08 hours including removal, surface prep, installation, and verification. Labor Job # Description Total 01 Decals Peeling on front cap N/C Subtotal for Job #01: 0.00 *1000* Job #02 - Warranty
unreviewed • confidence 0.00
correction
Remove affected detail section and inspect surrounding area. Clean and prep surface to remove adhesive residue and contaminants. Installed new OEM replacement decal. Ensure proper alignment, adhesion, and full contact with surface. Apply pressure and verify no lifting or air pockets. Inspect adjacent decal areas for additional adhesion concerns. Time required estimated .5 .08 hours including removal, surface prep, installation, and verification. Labor Job # Description Total 01 Decals Peeling on front cap N/C Subtotal for Job #01: 0.00 *1000* Job #02 - Warranty
unreviewed • confidence 0.00
complaint
FRESH WATER CONNECTION STICKER IS MISSING A SECTION
gap • confidence 0.77
complaint
FRESH WATER CONNECTION STICKER IS MISSING A SECTION
unreviewed • confidence 0.00
complaint
FRESH WATER CONNECTION STICKER IS MISSING A SECTION
unreviewed • confidence 0.00
complaint
FRESH WATER CONNECTION STICKER IS MISSING A SECTION
unreviewed • confidence 0.00
complaint
FRESH WATER CONNECTION STICKER IS MISSING A SECTION
unreviewed • confidence 0.00
cause
Failure of factory install decal adhesive and/or material defect leading to premature peeling and tearing
partial-match • confidence 0.71
cause
Failure of factory install decal adhesive and/or material defect leading to premature peeling and tearing
unreviewed • confidence 0.00
cause
Failure of factory install decal adhesive and/or material defect leading to premature peeling and tearing
unreviewed • confidence 0.00
cause
Failure of factory install decal adhesive and/or material defect leading to premature peeling and tearing
unreviewed • confidence 0.00
cause
Failure of factory install decal adhesive and/or material defect leading to premature peeling and tearing
unreviewed • confidence 0.00
correction
Remove Damage decal and clean surface to remove adhesive residue. Prep surface to ensure proper adhesion. Install new OEM replacement decal incorrect location. Ensure proper alignment in full adhesion with no air gaps. Verify detail is secure and legible per manufacturer standards. .3 to .5 hours for removal surface prep, installation, and verification. Labor Job # Description Total 02 The board That separates the plumbing from the storage space is not N/C connected Subtotal for Job #02: 0.00 Job #03 - Warranty
matched • confidence 0.95
correction
Remove Damage decal and clean surface to remove adhesive residue. Prep surface to ensure proper adhesion. Install new OEM replacement decal incorrect location. Ensure proper alignment in full adhesion with no air gaps. Verify detail is secure and legible per manufacturer standards. .3 to .5 hours for removal surface prep, installation, and verification. Labor Job # Description Total 02 The board That separates the plumbing from the storage space is not N/C connected Subtotal for Job #02: 0.00 Job #03 - Warranty
unreviewed • confidence 0.00
correction
Remove Damage decal and clean surface to remove adhesive residue. Prep surface to ensure proper adhesion. Install new OEM replacement decal incorrect location. Ensure proper alignment in full adhesion with no air gaps. Verify detail is secure and legible per manufacturer standards. .3 to .5 hours for removal surface prep, installation, and verification. Labor Job # Description Total 02 The board That separates the plumbing from the storage space is not N/C connected Subtotal for Job #02: 0.00 Job #03 - Warranty
unreviewed • confidence 0.00
correction
Remove Damage decal and clean surface to remove adhesive residue. Prep surface to ensure proper adhesion. Install new OEM replacement decal incorrect location. Ensure proper alignment in full adhesion with no air gaps. Verify detail is secure and legible per manufacturer standards. .3 to .5 hours for removal surface prep, installation, and verification. Labor Job # Description Total 02 The board That separates the plumbing from the storage space is not N/C connected Subtotal for Job #02: 0.00 Job #03 - Warranty
unreviewed • confidence 0.00
correction
Remove Damage decal and clean surface to remove adhesive residue. Prep surface to ensure proper adhesion. Install new OEM replacement decal incorrect location. Ensure proper alignment in full adhesion with no air gaps. Verify detail is secure and legible per manufacturer standards. .3 to .5 hours for removal surface prep, installation, and verification. Labor Job # Description Total 02 The board That separates the plumbing from the storage space is not N/C connected Subtotal for Job #02: 0.00 Job #03 - Warranty
unreviewed • confidence 0.00
complaint
KITCHEN SINK SEPERATOR BOARD IS LOOSE
partial-match • confidence 0.63
complaint
KITCHEN SINK SEPERATOR BOARD IS LOOSE
unreviewed • confidence 0.00
complaint
KITCHEN SINK SEPERATOR BOARD IS LOOSE
unreviewed • confidence 0.00
complaint
KITCHEN SINK SEPERATOR BOARD IS LOOSE
unreviewed • confidence 0.00
complaint
KITCHEN SINK SEPERATOR BOARD IS LOOSE
unreviewed • confidence 0.00
cause
NEEDS SECURED *72837-1*
partial-match • confidence 0.63
cause
NEEDS SECURED *72837-1*
unreviewed • confidence 0.00
cause
NEEDS SECURED *72837-1*
unreviewed • confidence 0.00
cause
NEEDS SECURED *72837-1*
unreviewed • confidence 0.00
cause
NEEDS SECURED *72837-1*
unreviewed • confidence 0.00
complaint
RIP IN SCREEN BATHROOM CEILING VENT
partial-match • confidence 0.71
complaint
RIP IN SCREEN BATHROOM CEILING VENT
unreviewed • confidence 0.00
complaint
RIP IN SCREEN BATHROOM CEILING VENT
unreviewed • confidence 0.00
complaint
RIP IN SCREEN BATHROOM CEILING VENT
unreviewed • confidence 0.00
complaint
RIP IN SCREEN BATHROOM CEILING VENT
unreviewed • confidence 0.00
cause
Failure of factory installed screen material and/for improper tensioning during installation leading to premature tearing
partial-match • confidence 0.71
cause
Failure of factory installed screen material and/for improper tensioning during installation leading to premature tearing
unreviewed • confidence 0.00
cause
Failure of factory installed screen material and/for improper tensioning during installation leading to premature tearing
unreviewed • confidence 0.00
cause
Failure of factory installed screen material and/for improper tensioning during installation leading to premature tearing
unreviewed • confidence 0.00
cause
Failure of factory installed screen material and/for improper tensioning during installation leading to premature tearing
unreviewed • confidence 0.00
correction
Remove interior trim and vent screen assembly. Carefully detach damage screen material. Install new replacement screen or complete screen assembly. Ensure proper fitment intention of screen *72837-1* material. Reinstall trim components and secure to manufacturer specifications. Inspect fan operation and verify screen is properly seated with no gaps. Estimated time required .5 hours for removal replacement and verification Labor Job # Description Total 04 Small rip in the screen in the bathroom ceiling vent N/C Subtotal for Job #04: 0.00 Job #05 - Warranty
matched • confidence 0.95
correction
Remove interior trim and vent screen assembly. Carefully detach damage screen material. Install new replacement screen or complete screen assembly. Ensure proper fitment intention of screen *72837-1* material. Reinstall trim components and secure to manufacturer specifications. Inspect fan operation and verify screen is properly seated with no gaps. Estimated time required .5 hours for removal replacement and verification Labor Job # Description Total 04 Small rip in the screen in the bathroom ceiling vent N/C Subtotal for Job #04: 0.00 Job #05 - Warranty
unreviewed • confidence 0.00
correction
Remove interior trim and vent screen assembly. Carefully detach damage screen material. Install new replacement screen or complete screen assembly. Ensure proper fitment intention of screen *72837-1* material. Reinstall trim components and secure to manufacturer specifications. Inspect fan operation and verify screen is properly seated with no gaps. Estimated time required .5 hours for removal replacement and verification Labor Job # Description Total 04 Small rip in the screen in the bathroom ceiling vent N/C Subtotal for Job #04: 0.00 Job #05 - Warranty
unreviewed • confidence 0.00
correction
Remove interior trim and vent screen assembly. Carefully detach damage screen material. Install new replacement screen or complete screen assembly. Ensure proper fitment intention of screen *72837-1* material. Reinstall trim components and secure to manufacturer specifications. Inspect fan operation and verify screen is properly seated with no gaps. Estimated time required .5 hours for removal replacement and verification Labor Job # Description Total 04 Small rip in the screen in the bathroom ceiling vent N/C Subtotal for Job #04: 0.00 Job #05 - Warranty
unreviewed • confidence 0.00
correction
Remove interior trim and vent screen assembly. Carefully detach damage screen material. Install new replacement screen or complete screen assembly. Ensure proper fitment intention of screen *72837-1* material. Reinstall trim components and secure to manufacturer specifications. Inspect fan operation and verify screen is properly seated with no gaps. Estimated time required .5 hours for removal replacement and verification Labor Job # Description Total 04 Small rip in the screen in the bathroom ceiling vent N/C Subtotal for Job #04: 0.00 Job #05 - Warranty
unreviewed • confidence 0.00
complaint
COMPARTMENT OVERHEAD HING ABOVE RECLINERS POPS WHEN USING IT
partial-match • confidence 0.63
complaint
COMPARTMENT OVERHEAD HING ABOVE RECLINERS POPS WHEN USING IT
unreviewed • confidence 0.00
complaint
COMPARTMENT OVERHEAD HING ABOVE RECLINERS POPS WHEN USING IT
unreviewed • confidence 0.00
complaint
COMPARTMENT OVERHEAD HING ABOVE RECLINERS POPS WHEN USING IT
unreviewed • confidence 0.00
complaint
COMPARTMENT OVERHEAD HING ABOVE RECLINERS POPS WHEN USING IT
unreviewed • confidence 0.00
cause
Failure of cabinet substrate and/or improper factory installation leading to stripped mounting points and loss of fastener retention.
partial-match • confidence 0.63
cause
Failure of cabinet substrate and/or improper factory installation leading to stripped mounting points and loss of fastener retention.
unreviewed • confidence 0.00
cause
Failure of cabinet substrate and/or improper factory installation leading to stripped mounting points and loss of fastener retention.
unreviewed • confidence 0.00
cause
Failure of cabinet substrate and/or improper factory installation leading to stripped mounting points and loss of fastener retention.
unreviewed • confidence 0.00
cause
Failure of cabinet substrate and/or improper factory installation leading to stripped mounting points and loss of fastener retention.
unreviewed • confidence 0.00
correction
Remove hinge assembly from cabinet. Inspect mounting area for structural integrity. Repair stripped holes using appropriate method, wood filler, Dahl repair, or anchor reinforcement. Re-drill and prep INC., MYERS "RV" CENTER, Customer #: 1000 mounting joints. Reinstall hinge using proper fasteners and alignment. Adjust hinge for proper door operation and fitment. Verify secure mounting and smooth operation of cabinet door. Time required estimated one hour for repair, reinforcement, reinstallation, and adjustment. Labor Job # Description Total 05 Storage compartment overhead hinge above recliners pops when using N/C it needs adjustment Subtotal for Job #05: 0.00 Job #06 - Warranty
matched • confidence 0.81
correction
Remove hinge assembly from cabinet. Inspect mounting area for structural integrity. Repair stripped holes using appropriate method, wood filler, Dahl repair, or anchor reinforcement. Re-drill and prep INC., MYERS "RV" CENTER, Customer #: 1000 mounting joints. Reinstall hinge using proper fasteners and alignment. Adjust hinge for proper door operation and fitment. Verify secure mounting and smooth operation of cabinet door. Time required estimated one hour for repair, reinforcement, reinstallation, and adjustment. Labor Job # Description Total 05 Storage compartment overhead hinge above recliners pops when using N/C it needs adjustment Subtotal for Job #05: 0.00 Job #06 - Warranty
unreviewed • confidence 0.00
correction
Remove hinge assembly from cabinet. Inspect mounting area for structural integrity. Repair stripped holes using appropriate method, wood filler, Dahl repair, or anchor reinforcement. Re-drill and prep INC., MYERS "RV" CENTER, Customer #: 1000 mounting joints. Reinstall hinge using proper fasteners and alignment. Adjust hinge for proper door operation and fitment. Verify secure mounting and smooth operation of cabinet door. Time required estimated one hour for repair, reinforcement, reinstallation, and adjustment. Labor Job # Description Total 05 Storage compartment overhead hinge above recliners pops when using N/C it needs adjustment Subtotal for Job #05: 0.00 Job #06 - Warranty
unreviewed • confidence 0.00
correction
Remove hinge assembly from cabinet. Inspect mounting area for structural integrity. Repair stripped holes using appropriate method, wood filler, Dahl repair, or anchor reinforcement. Re-drill and prep INC., MYERS "RV" CENTER, Customer #: 1000 mounting joints. Reinstall hinge using proper fasteners and alignment. Adjust hinge for proper door operation and fitment. Verify secure mounting and smooth operation of cabinet door. Time required estimated one hour for repair, reinforcement, reinstallation, and adjustment. Labor Job # Description Total 05 Storage compartment overhead hinge above recliners pops when using N/C it needs adjustment Subtotal for Job #05: 0.00 Job #06 - Warranty
unreviewed • confidence 0.00
correction
Remove hinge assembly from cabinet. Inspect mounting area for structural integrity. Repair stripped holes using appropriate method, wood filler, Dahl repair, or anchor reinforcement. Re-drill and prep INC., MYERS "RV" CENTER, Customer #: 1000 mounting joints. Reinstall hinge using proper fasteners and alignment. Adjust hinge for proper door operation and fitment. Verify secure mounting and smooth operation of cabinet door. Time required estimated one hour for repair, reinforcement, reinstallation, and adjustment. Labor Job # Description Total 05 Storage compartment overhead hinge above recliners pops when using N/C it needs adjustment Subtotal for Job #05: 0.00 Job #06 - Warranty
unreviewed • confidence 0.00
complaint
EXCESIVE AMOUNT OF STAPLES UNDER VANITY
partial-match • confidence 0.71
complaint
EXCESIVE AMOUNT OF STAPLES UNDER VANITY
unreviewed • confidence 0.00
complaint
EXCESIVE AMOUNT OF STAPLES UNDER VANITY
unreviewed • confidence 0.00
complaint
EXCESIVE AMOUNT OF STAPLES UNDER VANITY
unreviewed • confidence 0.00
complaint
EXCESIVE AMOUNT OF STAPLES UNDER VANITY
unreviewed • confidence 0.00
cause
Cosmetic damage to improper handling and/or insulation during manufacturing process excessive staples *1000*
matched • confidence 0.85
cause
Cosmetic damage to improper handling and/or insulation during manufacturing process excessive staples *1000*
unreviewed • confidence 0.00
cause
Cosmetic damage to improper handling and/or insulation during manufacturing process excessive staples *1000*
unreviewed • confidence 0.00
cause
Cosmetic damage to improper handling and/or insulation during manufacturing process excessive staples *1000*
unreviewed • confidence 0.00
cause
Cosmetic damage to improper handling and/or insulation during manufacturing process excessive staples *1000*
unreviewed • confidence 0.00
correction
Clean affected surface. Apply color matched wood/furniture putty to fill chips and imperfections. Blend and smooth repaired areas to match surrounding finish. Wipe down and inspect for uniform appearance. Verify repair meets cosmetic standards. Estimated time 0.3 to 0.5 hours for prep billing, blending, and verification. Repair is required to restore acceptable cosmetic condition and qualifies for warranty coverage Labor Job # Description Total 06 Shower enclosure is loose in multiple spots N/C Subtotal for Job #06: 0.00 Job #07 - Warranty
matched • confidence 0.81
correction
Clean affected surface. Apply color matched wood/furniture putty to fill chips and imperfections. Blend and smooth repaired areas to match surrounding finish. Wipe down and inspect for uniform appearance. Verify repair meets cosmetic standards. Estimated time 0.3 to 0.5 hours for prep billing, blending, and verification. Repair is required to restore acceptable cosmetic condition and qualifies for warranty coverage Labor Job # Description Total 06 Shower enclosure is loose in multiple spots N/C Subtotal for Job #06: 0.00 Job #07 - Warranty
unreviewed • confidence 0.00
correction
Clean affected surface. Apply color matched wood/furniture putty to fill chips and imperfections. Blend and smooth repaired areas to match surrounding finish. Wipe down and inspect for uniform appearance. Verify repair meets cosmetic standards. Estimated time 0.3 to 0.5 hours for prep billing, blending, and verification. Repair is required to restore acceptable cosmetic condition and qualifies for warranty coverage Labor Job # Description Total 06 Shower enclosure is loose in multiple spots N/C Subtotal for Job #06: 0.00 Job #07 - Warranty
unreviewed • confidence 0.00
correction
Clean affected surface. Apply color matched wood/furniture putty to fill chips and imperfections. Blend and smooth repaired areas to match surrounding finish. Wipe down and inspect for uniform appearance. Verify repair meets cosmetic standards. Estimated time 0.3 to 0.5 hours for prep billing, blending, and verification. Repair is required to restore acceptable cosmetic condition and qualifies for warranty coverage Labor Job # Description Total 06 Shower enclosure is loose in multiple spots N/C Subtotal for Job #06: 0.00 Job #07 - Warranty
unreviewed • confidence 0.00
correction
Clean affected surface. Apply color matched wood/furniture putty to fill chips and imperfections. Blend and smooth repaired areas to match surrounding finish. Wipe down and inspect for uniform appearance. Verify repair meets cosmetic standards. Estimated time 0.3 to 0.5 hours for prep billing, blending, and verification. Repair is required to restore acceptable cosmetic condition and qualifies for warranty coverage Labor Job # Description Total 06 Shower enclosure is loose in multiple spots N/C Subtotal for Job #06: 0.00 Job #07 - Warranty
unreviewed • confidence 0.00
complaint
BATHROOM DOOR LOWER AREA HAS SMALL CHIP *72837-1*
partial-match • confidence 0.71
complaint
BATHROOM DOOR LOWER AREA HAS SMALL CHIP *72837-1*
unreviewed • confidence 0.00
complaint
BATHROOM DOOR LOWER AREA HAS SMALL CHIP *72837-1*
unreviewed • confidence 0.00
complaint
BATHROOM DOOR LOWER AREA HAS SMALL CHIP *72837-1*
unreviewed • confidence 0.00
complaint
BATHROOM DOOR LOWER AREA HAS SMALL CHIP *72837-1*
unreviewed • confidence 0.00
cause
Cosmetic damage consistent with factory handling and/or installation process. Promised Date: 08 APR 26 W/O: 72837-1
partial-match • confidence 0.77
cause
Cosmetic damage consistent with factory handling and/or installation process. Promised Date: 08 APR 26 W/O: 72837-1
unreviewed • confidence 0.00
cause
Cosmetic damage consistent with factory handling and/or installation process. Promised Date: 08 APR 26 W/O: 72837-1
unreviewed • confidence 0.00
cause
Cosmetic damage consistent with factory handling and/or installation process. Promised Date: 08 APR 26 W/O: 72837-1
unreviewed • confidence 0.00
cause
Cosmetic damage consistent with factory handling and/or installation process. Promised Date: 08 APR 26 W/O: 72837-1
unreviewed • confidence 0.00
correction
Clean affected area. Apply color matched wood/furniture putty to fill chip. Blend repair to match surrounding finish. Smooth and wipe down surfaces. Verify repair meets cosmetic standards. Time required estimated 0.2 to0.3 hours for prep repair and verification. Labor Job # Description Total 07 Bathroom door lower area has small chip N/C Subtotal for Job #07: 0.00 Job #09 - Warranty
matched • confidence 0.81
correction
Clean affected area. Apply color matched wood/furniture putty to fill chip. Blend repair to match surrounding finish. Smooth and wipe down surfaces. Verify repair meets cosmetic standards. Time required estimated 0.2 to0.3 hours for prep repair and verification. Labor Job # Description Total 07 Bathroom door lower area has small chip N/C Subtotal for Job #07: 0.00 Job #09 - Warranty
unreviewed • confidence 0.00
correction
Clean affected area. Apply color matched wood/furniture putty to fill chip. Blend repair to match surrounding finish. Smooth and wipe down surfaces. Verify repair meets cosmetic standards. Time required estimated 0.2 to0.3 hours for prep repair and verification. Labor Job # Description Total 07 Bathroom door lower area has small chip N/C Subtotal for Job #07: 0.00 Job #09 - Warranty
unreviewed • confidence 0.00
correction
Clean affected area. Apply color matched wood/furniture putty to fill chip. Blend repair to match surrounding finish. Smooth and wipe down surfaces. Verify repair meets cosmetic standards. Time required estimated 0.2 to0.3 hours for prep repair and verification. Labor Job # Description Total 07 Bathroom door lower area has small chip N/C Subtotal for Job #07: 0.00 Job #09 - Warranty
unreviewed • confidence 0.00
correction
Clean affected area. Apply color matched wood/furniture putty to fill chip. Blend repair to match surrounding finish. Smooth and wipe down surfaces. Verify repair meets cosmetic standards. Time required estimated 0.2 to0.3 hours for prep repair and verification. Labor Job # Description Total 07 Bathroom door lower area has small chip N/C Subtotal for Job #07: 0.00 Job #09 - Warranty
unreviewed • confidence 0.00
complaint
MASTER BEDROOM DOOR HAS RESISTANCE *72837-1*
partial-match • confidence 0.71
complaint
MASTER BEDROOM DOOR HAS RESISTANCE *72837-1*
unreviewed • confidence 0.00
complaint
MASTER BEDROOM DOOR HAS RESISTANCE *72837-1*
unreviewed • confidence 0.00
complaint
MASTER BEDROOM DOOR HAS RESISTANCE *72837-1*
unreviewed • confidence 0.00
complaint
MASTER BEDROOM DOOR HAS RESISTANCE *72837-1*
unreviewed • confidence 0.00
cause
Improper factory installation and/or alignment of door and trim components resulting in interference between door and quarter round molding
matched • confidence 0.81
cause
Improper factory installation and/or alignment of door and trim components resulting in interference between door and quarter round molding
unreviewed • confidence 0.00
cause
Improper factory installation and/or alignment of door and trim components resulting in interference between door and quarter round molding
unreviewed • confidence 0.00
cause
Improper factory installation and/or alignment of door and trim components resulting in interference between door and quarter round molding
unreviewed • confidence 0.00
cause
Improper factory installation and/or alignment of door and trim components resulting in interference between door and quarter round molding
unreviewed • confidence 0.00
correction
Inspect door alignment, hinges, and frame position. Adjust door hinges in alignment as needed. Modify or reposition quarter round trim to eliminate interference. Trim or replace affected molding if required. Verify proper door clearance and smooth operation. Test latch engagement and pool closure multiple times. Inspect surrounding components for proper fitment. Time required estimated 0.8 to 1.2 hours for adjustment, modification, and verification Labor Job # Description Total 09 Master bedroom door has resistance when closing needs adjustment N/C Subtotal for Job #09: 0.00 Job #10 - Warranty
matched • confidence 0.81
correction
Inspect door alignment, hinges, and frame position. Adjust door hinges in alignment as needed. Modify or reposition quarter round trim to eliminate interference. Trim or replace affected molding if required. Verify proper door clearance and smooth operation. Test latch engagement and pool closure multiple times. Inspect surrounding components for proper fitment. Time required estimated 0.8 to 1.2 hours for adjustment, modification, and verification Labor Job # Description Total 09 Master bedroom door has resistance when closing needs adjustment N/C Subtotal for Job #09: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
Inspect door alignment, hinges, and frame position. Adjust door hinges in alignment as needed. Modify or reposition quarter round trim to eliminate interference. Trim or replace affected molding if required. Verify proper door clearance and smooth operation. Test latch engagement and pool closure multiple times. Inspect surrounding components for proper fitment. Time required estimated 0.8 to 1.2 hours for adjustment, modification, and verification Labor Job # Description Total 09 Master bedroom door has resistance when closing needs adjustment N/C Subtotal for Job #09: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
Inspect door alignment, hinges, and frame position. Adjust door hinges in alignment as needed. Modify or reposition quarter round trim to eliminate interference. Trim or replace affected molding if required. Verify proper door clearance and smooth operation. Test latch engagement and pool closure multiple times. Inspect surrounding components for proper fitment. Time required estimated 0.8 to 1.2 hours for adjustment, modification, and verification Labor Job # Description Total 09 Master bedroom door has resistance when closing needs adjustment N/C Subtotal for Job #09: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
correction
Inspect door alignment, hinges, and frame position. Adjust door hinges in alignment as needed. Modify or reposition quarter round trim to eliminate interference. Trim or replace affected molding if required. Verify proper door clearance and smooth operation. Test latch engagement and pool closure multiple times. Inspect surrounding components for proper fitment. Time required estimated 0.8 to 1.2 hours for adjustment, modification, and verification Labor Job # Description Total 09 Master bedroom door has resistance when closing needs adjustment N/C Subtotal for Job #09: 0.00 Job #10 - Warranty
unreviewed • confidence 0.00
complaint
DINING TABLE HAS DAMAGED CORNER ON SEATING AREA INC., MYERS "RV" CENTER, Customer #: 1000
partial-match • confidence 0.71
complaint
DINING TABLE HAS DAMAGED CORNER ON SEATING AREA INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
complaint
DINING TABLE HAS DAMAGED CORNER ON SEATING AREA INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
complaint
DINING TABLE HAS DAMAGED CORNER ON SEATING AREA INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
complaint
DINING TABLE HAS DAMAGED CORNER ON SEATING AREA INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
Evidence Thread
Jessica Lindaman
dealer_or_external • Apr 24, 2026, 3:42 PM
@Jeannette B
Stephanie Kendziorski
processor • Apr 27, 2026, 11:17 AM
Submitted PA 2654967
Stephanie Kendziorski
processor • Apr 28, 2026, 9:20 AM
@Jeannette B For line 12 - Need additional pictures showing the entire cushion. Is is hinged or just lift off? Dimensions?
For job 13 - Need pictures of all tags and law tags under furniture as well as pictures of any bent mechanisms etc.
Job 1 approved .25 - Excessive labor requested to replace the "R" graphic that is peeling. Reduced to a reasonable amount
Job 2 approved .05 - Excessive labor requested. Reduced to flat rate
Job 4 approved .2 - Authed to replace damaged screen with a new one for flat rate NO VCB
Job 5 approved .3 - CFENDT at FR - Reduced to flat rate
Job 6 - approved .2 - Excessive labor requested to putty staple holes. We normally do not putty inside cabinets or storage areas
Job 7 approved .3
JOb 9 approved .5 - Excessive labor requested. Reduced to a reasonable amount to adjust hinges and quarter round to allow door to operate properly
Job 10 approved .25 - Reduced to a reasonable amount to repair trim on dinette booth seat edge
Job 15 approved .2 - Reduced to a easonable amount to clean off and reseal properly
Job A - approved .2 Excessive labor requested. Reduced to flat rate to tighten and confirm no leaks on hepvo device
Job K - approved .1 - Excessive labor requested to remove and inspect for proper washers in p Trap. Reassemble and check for leaks
Jeannette Britton
dealer_or_external • Apr 28, 2026, 10:16 AM
@Stephanie K
Good morning. I sent this back to the tech for the additional information
Stephanie Kendziorski
processor • May 6, 2026, 1:56 PM
Just checking in on this one to see if the tech has gotten you the additional information from below. Thanks!
For line 12 - Need additional pictures showing the entire cushion. Is is hinged or just lift off? Dimensions?
For job 13 - Need pictures of all tags and law tags under furniture as well as pictures of any bent mechanisms etc.
Stephanie Kendziorski
processor • May 12, 2026, 9:34 AM
Just checking in on this one. Has the tech gotten the additional information for you?
Jeannette Britton
dealer_or_external • May 16, 2026, 3:22 PM
@Stephanie K
I uploaded the additional pictures, if you need additional ones, or if these are not want you needed, please let me know.
Stephanie Kendziorski
processor • May 18, 2026, 9:34 AM
Hey, I got them, but for the recliner, they needed pictures of the tags as well. I didn't see them uploaded here. I got the PA in with what you sent, but just want to let you know I might still need those.
Also, I had to put jobs 12 & 13 on a new PA, the information FR was asking for was not received in time, and they were denied on the original PA. The new claim number for those two jobs is 2678561.
Stephanie Kendziorski
processor • May 18, 2026, 2:23 PM
@Jeannette B MOST CURRENT UPDATE:
Need pictures of entire recliner. Is this the right hand facing or the left hand facing? Need pictures of all tags and law tags on the underside of the recliner to be able to file a claim with the vendor.
Stephanie Kendziorski
processor • May 20, 2026, 10:44 AM
Hey Jeannette. Just sending a reminder that I still need the above information. Thanks!
Jeannette Britton
dealer_or_external • May 22, 2026, 10:22 AM
@Stephanie K I have sent this back to the tech. Once he gets additional pictures I will need to upload a new WO, some line items will need to be removed.
Stephanie Kendziorski
processor • May 26, 2026, 10:20 AM
Just a reminder on this one:
Need pictures of entire recliner. Is this the right hand facing or the left hand facing? Need pictures of all tags and law tags on the underside of the recliner to be able to file a claim with the vendor.
Stephanie Kendziorski
processor • May 27, 2026, 11:17 AM
Right side recliner, left side if sitting
Stephanie Kendziorski
processor • Jun 10, 2026, 9:58 AM
Just a reminder on this one that I still need pictures of the entire recliner and the tags. The line has now been denied since no response was given. I'll have to do a new claim for that line once you're able to get me the info. Job 12 is approved for .2 hours.
Stephanie Kendziorski
processor • Jun 10, 2026, 10:03 AM
Job 1 approved .25
Job 2 approved .05
Job 4 approved .2
Job 5 approved .3
Job 6 approved .2
Job 7 approved .3
Job 9 approved .5
Job 10 approved .25
Job 12 approved .2
Job 13 - denied - need pictures of entire recliner and all tags
Job 14 - NC
Job 15 - approved .2
Job A - approved .2
job K - approved .1
Sarah Caffrey
dealer_or_external • Jun 11, 2026, 12:53 PM
@Jeannette B @Jeff M
Steph, I got with the Shop Foreman, Chris, and he is going to go take the pictures as instructed. Once I have those, I will transfer the job, and upload the new WO for processing.
Sarah Caffrey
dealer_or_external • Jun 11, 2026, 4:42 PM
The tech took the pictures needed. However, he said there is no repair needed. The spring was detached from the handle. Operating as designed now.
Stephanie Kendziorski
processor • Jun 11, 2026, 7:48 PM
Ok. If no time is needed to reattach the spring to the handle, this one is all set. I will move it to the PA approved folder. If you do need time for reattaching the spring to the handle, please send the pictures. I know he said no repair was needed, but just want to make sure that no time was needed for that portion as well. @Jeannette B
Jeannette Britton
dealer_or_external • Jun 24, 2026, 5:55 PM
@Stephanie K Hey Stephanie. I will submit for parts to be ordered on the items that were approved. For Job #3 and 11 along with new findings I will transfer to a new WO, if that will work?
Stephanie Kendziorski
processor • Jun 24, 2026, 10:19 PM
That works for me!
Stephanie Kendziorski
processor • Aug 18, 2026, 2:20 PM
@Rhianna S @Jeannette B For job 12 - the invoice for this part shows the cost at $320.10, it's like this was doubled in price, but without the markup on your work order. The correct pricing should be $368.12 and then the $19.14 freight.
Stephanie Kendziorski
processor • Aug 18, 2026, 2:23 PM
Submitted line 12 for payment, claim 2678561
Rhianna Szczesiul
dealer_or_external • Aug 18, 2026, 2:24 PM
@Stephanie K It looks like it got billed out at retail, my system says warranty should be $416.13.
Stephanie Kendziorski
processor • Aug 18, 2026, 2:26 PM
$416.13 is with a 30% markup, FR only does a 15% markup
Stephanie Kendziorski
processor • Aug 18, 2026, 2:34 PM
Freight will also be off on job 10. Quantity of 2 was used on this work order, but 8 ft were ordered. Freight needs to be divided amongst each one. Total freight for this is $40.56 for the u-channel. The remainder will need to be claimed at $20.28 for each foot for the remaining 6.
Stephanie Kendziorski
processor • Aug 18, 2026, 2:41 PM
@Jeannette B Hey, I tried to give you a call on this one, but no one picked up the line. For line 6 - there is a whole lot going on there now that was not there when I got PA. The only thing approved is to fill the staple holes under the vanity. There is now work being done to the shower surround on this line to resecure it. Does that need to go in for PA? I know we talked about this one a lot, but I can't seem to find anything in the comments to spark my memory about the shower issue.
Stephanie Kendziorski
processor • Aug 18, 2026, 2:47 PM
Submitted line 12 for payment, claim 2678561
Submitted remainder of work order for payment, claim 2654967
Jeannette Britton
dealer_or_external • Aug 18, 2026, 3:07 PM
@Stephanie K To be honest with you, I do not know what happened here. Will it be possible to open another wo for this job line?
Jeannette Britton
dealer_or_external • Aug 18, 2026, 3:08 PM
@Stephanie K From what the line item states it says nothing about the shower and I went off what was originally on the WO
Stephanie Kendziorski
processor • Aug 18, 2026, 3:10 PM
Yes, everything has been submitted for payment off of this one that I can. The shower and the rivets that go with it are the only thing that aren't, so you can write it up and I can do an entirely separate PA for it.
Jeannette Britton
dealer_or_external • Aug 21, 2026, 11:28 AM
@Stephanie K @Rhianna S Your are correct. The Cost shows $320.10 but for whatever reason the price is showing $640.20. I will check with Ree if she can adjust it or if Mr. John needs to correct it. The shipping is showing the $19.14.
Stephanie Kendziorski
processor • Aug 28, 2026, 8:54 AM
Claim 2678561 paid $425.26 check 3216615 8/26/2026
Claim 2654967 paid $584.09 check 3216615 8/26/2026
Claim Files
72837-1F.pdf
main-pdf • Aug 18, 2026, 12:07 PM • 345,231 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Prime Time/72837-1/72837-1F.pdf
Approval - job 12.pdf
pdf • Jun 10, 2026, 10:04 AM • 24,250 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/72837-1_1/Approval - job 12.pdf
Approval - job 12.pdf
pdf • Jun 10, 2026, 10:04 AM • 24,250 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/72837-1/Approval - job 12.pdf
Approval (majorirty of work order).pdf
pdf • Jun 10, 2026, 10:03 AM • 46,040 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/72837-1_1/Approval (majorirty of work order).pdf
Approval (majorirty of work order).pdf
pdf • Jun 10, 2026, 10:03 AM • 46,040 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/72837-1/Approval (majorirty of work order).pdf
Pre-auth.pdf
main-pdf • Apr 28, 2026, 9:20 AM • 44,664 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/5- Pre-Authorizations Approved- MYRV/Prime Time/72837-1/Pre-auth.pdf
Pre-auth.pdf
main-pdf • Apr 28, 2026, 9:20 AM • 44,664 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/72837-1/Pre-auth.pdf
Pre-auth.pdf
main-pdf • Apr 28, 2026, 9:20 AM • 44,664 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/3- Pre-Authorizations Information Needed- iCS-MYRV/Prime Time/72837-1/Pre-auth.pdf
Pre-auth.pdf
main-pdf • Apr 28, 2026, 9:20 AM • 44,664 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/2-Pre-Authorizations Pending- iCS/Prime Time/72837-1/Pre-auth.pdf