Claim explorer / evidence thread
Claim 72802
MYRV 12024 • Stephanie • Paid • open-range
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
3
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
29
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
11 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Vendor/72802/72802F.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
May 4, 2026, 2:53 PM • processor • Paid 4/9 $146.25
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 15 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
Claim Lines
complaint
CUSTOMER STATES DOMETIC STOVE RECALL
needs-review • confidence 0.34
cause
Recall GARCIA, ANTONIO S Customer #: 47142
needs-review • confidence 0.32
correction
Done
needs-review • confidence 0.32
Evidence Thread
Stephanie Kendziorski
processor • Jan 7, 2026, 11:34 AM
@Jeannette B How much time is needed for this recall? Do you have the recall request form for this Dometic recall?
Stephanie Kendziorski
processor • Jan 7, 2026, 11:45 AM
If you don't have a copy of the form, I have attached a copy here in DropBox for you. You can print it out and have the information filled in and then uploaded back here in DB.
Jeannette Britton
dealer_or_external • Jan 7, 2026, 1:32 PM
@Stephanie K I do have a copy of the form and what the customer received from Dometic, however, what I have does not show the labor hours
Stephanie Kendziorski
processor • Jan 7, 2026, 2:40 PM
I think the base time for the recall is about an hour. Will that be enough time for the tech to complete it properly?
Jeannette Britton
dealer_or_external • Jan 14, 2026, 4:46 PM
@Stephanie K Uploaded completed form and additional picture
Stephanie Kendziorski
processor • Jan 14, 2026, 5:05 PM
Emailed Dometic for the recall kit/approval
Stephanie Kendziorski
processor • Jan 22, 2026, 2:07 PM
@Jeannette B Dometic recall approved .75 hours. I would print this off and attach it directly to the work order. After recall is complete and the card is filled out, I would take a picture of it before sending it in the mail. If anything happens to it, Dometic will not pay the labor. If needed, I can send picture to Dometic as a PDF if it gets lost.
Jeannette Britton
dealer_or_external • Jan 28, 2026, 6:45 PM
@Stephanie K
I uploaded the Recall card that needs to be mailed off. I will drop it in the mail tomorrow. Finalizing WO
Stephanie Kendziorski
processor • Jan 29, 2026, 10:32 AM
Submitted for payment
Jeannette Britton
dealer_or_external • Feb 3, 2026, 12:23 PM
@Stephanie K By chance do you have a claim # for this one?
Stephanie Kendziorski
processor • Feb 3, 2026, 1:14 PM
Dometic doesn't issue a "claim" number. They file them by "Service Event" numbers. The service event number for this work order is 10366540. It should also be the number reflected on the check from them when it comes.
Sarah Caffrey
dealer_or_external • Apr 6, 2026, 12:00 PM
@Stephanie K this claim is still on our A/R. Do you have an easy way to check on the payment status?
Stephanie Kendziorski
processor • Apr 6, 2026, 12:08 PM
I don't have any way to check payment on this since it is a vendor claim. It was submitted for payment at the end of January. I emailed them on March 19th to find out what the status of it was, and have not heard back. I know Jeannette said she mailed the recall card out, and I attached a picture of it when I submitted it for payment. Let me email them again and see if I can find anything out. I will forward you my email to them as well.
Stephanie Kendziorski
processor • Apr 6, 2026, 12:14 PM
Hold that thought..I'm going to call them instead. I found a phone number to get to the recall department at Dometic directly.
Stephanie Kendziorski
processor • Apr 6, 2026, 12:19 PM
I called and spoke with Barb in the recall department. She said she would go ahead and process it for payment. She said it's likely "in one of the stacks over there, but remembered seeing it." They cut checks at the end of the week, so hopefully next week some time you will receive the check.
Sarah Caffrey
dealer_or_external • Apr 6, 2026, 7:00 PM
Thanks, Steph! You're the BEST!
Stephanie Kendziorski
processor • May 4, 2026, 2:53 PM
Paid 4/9 $146.25
Claim Files
72802F.pdf
main-pdf • Jan 29, 2026, 9:44 AM • 320,920 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Vendor/72802/72802F.pdf
72802F.pdf
main-pdf • Jan 29, 2026, 9:44 AM • 320,920 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/72802F.pdf
72802F.pdf
main-pdf • Jan 29, 2026, 9:44 AM • 320,920 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/72802F.pdf
Dometic Recall Approval - Service Event 10366540.pdf
pdf • Jan 22, 2026, 2:05 PM • 20,731 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Vendor/72802/Dometic Recall Approval - Service Event 10366540.pdf
Dometic Recall Approval - Service Event 10366540.pdf
pdf • Jan 22, 2026, 2:05 PM • 20,731 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/Dometic Recall Approval - Service Event 10366540.pdf
Dometic Recall Approval - Service Event 10366540.pdf
pdf • Jan 22, 2026, 2:05 PM • 20,731 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/Dometic Recall Approval - Service Event 10366540.pdf
Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
pdf • Jan 14, 2026, 5:02 PM • 199,182 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Vendor/72802/Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
pdf • Jan 14, 2026, 5:02 PM • 199,182 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
pdf • Jan 14, 2026, 5:02 PM • 199,182 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/Dometic_Stove_Recall_20E071_Remedy_Kit_Request_Form.pdf
72802.pdf
main-pdf • Jan 7, 2026, 10:27 AM • 318,274 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/Vendor/72802/72802.pdf
72802.pdf
main-pdf • Jan 7, 2026, 10:27 AM • 318,274 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/Other/72802/72802.pdf