Claim explorer / evidence thread
Claim 72669
MYRV 12024 • Stephanie • Paid • east-to-west
risk 0.70
deadline Overdue / escalation ready
images 39
matched 5
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
34
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
13 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=39; damage=0; unit=0; parts=0; doc=12; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 East To West • VIN 5ZT2LNHB9S9011627
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/72669/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Apr 28, 2026, 10:31 AM • processor • Claim 2528698 paid $620.14 check 3147501 4/28/2026
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 9
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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document-photo
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document-photo
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document-photo
supporting-image
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Claim Lines
complaint
CHECK ENTRY STEPS & POSSIBLE DAMAGE CAUSED BY STEPS
matched • confidence 0.85
complaint
CHECK ENTRY STEPS & POSSIBLE DAMAGE CAUSED BY STEPS
unreviewed • confidence 0.00
complaint
CHECK ENTRY STEPS & POSSIBLE DAMAGE CAUSED BY STEPS
unreviewed • confidence 0.00
complaint
CHECK ENTRY STEPS & POSSIBLE DAMAGE CAUSED BY STEPS
unreviewed • confidence 0.00
complaint
CHECK ENTRY STEPS & POSSIBLE DAMAGE CAUSED BY STEPS
unreviewed • confidence 0.00
cause
Wall inside is damaged INC., MYERS "RV" CENTER, Customer #: 1000 1.0 Hour requested for step 2.0 Hour request to R&R Wall
matched • confidence 0.81
cause
Wall inside is damaged INC., MYERS "RV" CENTER, Customer #: 1000 1.0 Hour requested for step 2.0 Hour request to R&R Wall
unreviewed • confidence 0.00
cause
Wall inside is damaged INC., MYERS "RV" CENTER, Customer #: 1000 1.0 Hour requested for step 2.0 Hour request to R&R Wall
unreviewed • confidence 0.00
cause
Wall inside is damaged INC., MYERS "RV" CENTER, Customer #: 1000 1.0 Hour requested for step 2.0 Hour request to R&R Wall
unreviewed • confidence 0.00
cause
Wall inside is damaged INC., MYERS "RV" CENTER, Customer #: 1000 1.0 Hour requested for step 2.0 Hour request to R&R Wall
unreviewed • confidence 0.00
correction
Found the steps went all the way past the door frame and hit the wall inside. Wall panel will need to be replaced. Found the stop on the right side of the steps barely catches the door frame, if slammed up to hard the step will fall all the way through. Recommend removal and realignment of the step to prevent the step from fall through or past the door frame. Labor Job # Description Total *1000* 1 MULTIPLE LABOR CODES 95.00 Subtotal for Job #1: 95.00 Job #2 - Warranty
matched • confidence 0.81
correction
Found the steps went all the way past the door frame and hit the wall inside. Wall panel will need to be replaced. Found the stop on the right side of the steps barely catches the door frame, if slammed up to hard the step will fall all the way through. Recommend removal and realignment of the step to prevent the step from fall through or past the door frame. Labor Job # Description Total *1000* 1 MULTIPLE LABOR CODES 95.00 Subtotal for Job #1: 95.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Found the steps went all the way past the door frame and hit the wall inside. Wall panel will need to be replaced. Found the stop on the right side of the steps barely catches the door frame, if slammed up to hard the step will fall all the way through. Recommend removal and realignment of the step to prevent the step from fall through or past the door frame. Labor Job # Description Total *1000* 1 MULTIPLE LABOR CODES 95.00 Subtotal for Job #1: 95.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Found the steps went all the way past the door frame and hit the wall inside. Wall panel will need to be replaced. Found the stop on the right side of the steps barely catches the door frame, if slammed up to hard the step will fall all the way through. Recommend removal and realignment of the step to prevent the step from fall through or past the door frame. Labor Job # Description Total *1000* 1 MULTIPLE LABOR CODES 95.00 Subtotal for Job #1: 95.00 Job #2 - Warranty
unreviewed • confidence 0.00
correction
Found the steps went all the way past the door frame and hit the wall inside. Wall panel will need to be replaced. Found the stop on the right side of the steps barely catches the door frame, if slammed up to hard the step will fall all the way through. Recommend removal and realignment of the step to prevent the step from fall through or past the door frame. Labor Job # Description Total *1000* 1 MULTIPLE LABOR CODES 95.00 Subtotal for Job #1: 95.00 Job #2 - Warranty
unreviewed • confidence 0.00
complaint
REPAIR WALL CAUSED BY ENTRY STEPS
partial-match • confidence 0.71
complaint
REPAIR WALL CAUSED BY ENTRY STEPS
unreviewed • confidence 0.00
complaint
REPAIR WALL CAUSED BY ENTRY STEPS
unreviewed • confidence 0.00
complaint
REPAIR WALL CAUSED BY ENTRY STEPS
unreviewed • confidence 0.00
complaint
REPAIR WALL CAUSED BY ENTRY STEPS
unreviewed • confidence 0.00
cause
Steps fell through and knocked a hole in wall next to the bathroom door
matched • confidence 0.81
cause
Steps fell through and knocked a hole in wall next to the bathroom door
unreviewed • confidence 0.00
cause
Steps fell through and knocked a hole in wall next to the bathroom door
unreviewed • confidence 0.00
cause
Steps fell through and knocked a hole in wall next to the bathroom door
unreviewed • confidence 0.00
cause
Steps fell through and knocked a hole in wall next to the bathroom door
unreviewed • confidence 0.00
correction
Replace the panel. This panel could not be overlaid the bathroom door jam is a fitted door jam the panel has to be under the lip. Started by removing the door and striker plate total of 8 screws. Removed the batten along the ceiling, removed the outside corners on either side of the door, removed the panel completely. Removed numerous nails and staples from the trim and door jam Hammer and pulled all other nails and staples from the area where the panel and trim were. Opened the packing container for the new panel by removing 30 screws, Laid out the new panel and cut the new panel exactly like the piece removed. Stapled the new panel in place. Reinstalled the door jam and lined up all screw holes. Reinstalled the two outside corner molding and batten along the ceiling Puttied all new and old nail and staple holes. Reinstalled the bathroom door and striker plate. Checked the door for proper operation, working corrctly
matched • confidence 0.81
correction
Replace the panel. This panel could not be overlaid the bathroom door jam is a fitted door jam the panel has to be under the lip. Started by removing the door and striker plate total of 8 screws. Removed the batten along the ceiling, removed the outside corners on either side of the door, removed the panel completely. Removed numerous nails and staples from the trim and door jam Hammer and pulled all other nails and staples from the area where the panel and trim were. Opened the packing container for the new panel by removing 30 screws, Laid out the new panel and cut the new panel exactly like the piece removed. Stapled the new panel in place. Reinstalled the door jam and lined up all screw holes. Reinstalled the two outside corner molding and batten along the ceiling Puttied all new and old nail and staple holes. Reinstalled the bathroom door and striker plate. Checked the door for proper operation, working corrctly
unreviewed • confidence 0.00
correction
Replace the panel. This panel could not be overlaid the bathroom door jam is a fitted door jam the panel has to be under the lip. Started by removing the door and striker plate total of 8 screws. Removed the batten along the ceiling, removed the outside corners on either side of the door, removed the panel completely. Removed numerous nails and staples from the trim and door jam Hammer and pulled all other nails and staples from the area where the panel and trim were. Opened the packing container for the new panel by removing 30 screws, Laid out the new panel and cut the new panel exactly like the piece removed. Stapled the new panel in place. Reinstalled the door jam and lined up all screw holes. Reinstalled the two outside corner molding and batten along the ceiling Puttied all new and old nail and staple holes. Reinstalled the bathroom door and striker plate. Checked the door for proper operation, working corrctly
unreviewed • confidence 0.00
correction
Replace the panel. This panel could not be overlaid the bathroom door jam is a fitted door jam the panel has to be under the lip. Started by removing the door and striker plate total of 8 screws. Removed the batten along the ceiling, removed the outside corners on either side of the door, removed the panel completely. Removed numerous nails and staples from the trim and door jam Hammer and pulled all other nails and staples from the area where the panel and trim were. Opened the packing container for the new panel by removing 30 screws, Laid out the new panel and cut the new panel exactly like the piece removed. Stapled the new panel in place. Reinstalled the door jam and lined up all screw holes. Reinstalled the two outside corner molding and batten along the ceiling Puttied all new and old nail and staple holes. Reinstalled the bathroom door and striker plate. Checked the door for proper operation, working corrctly
unreviewed • confidence 0.00
correction
Replace the panel. This panel could not be overlaid the bathroom door jam is a fitted door jam the panel has to be under the lip. Started by removing the door and striker plate total of 8 screws. Removed the batten along the ceiling, removed the outside corners on either side of the door, removed the panel completely. Removed numerous nails and staples from the trim and door jam Hammer and pulled all other nails and staples from the area where the panel and trim were. Opened the packing container for the new panel by removing 30 screws, Laid out the new panel and cut the new panel exactly like the piece removed. Stapled the new panel in place. Reinstalled the door jam and lined up all screw holes. Reinstalled the two outside corner molding and batten along the ceiling Puttied all new and old nail and staple holes. Reinstalled the bathroom door and striker plate. Checked the door for proper operation, working corrctly
unreviewed • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Dec 16, 2025, 11:13 AM
Submitted PA 2528698
Stephanie Kendziorski
processor • Dec 16, 2025, 1:23 PM
@Jeannette B For the steps, manufacturer would like to know if you have photos showing the steps going past the door.
The wall repair is approved for 1.0 hour to repair, not replace. See note below.
Dealer has requested more time than what is normally approved for this repair. Wall panel does not need to be replaced. This can be sanded, filled, and overlayed.
Jeannette Britton
dealer_or_external • Dec 17, 2025, 12:09 PM
I have added additional pictures. The entire paneling, along with corner batten strips and regular batten strips will need to be ordered, along with wider steps. Tech is requesting 2 hours to complete
Stephanie Kendziorski
processor • Dec 18, 2025, 10:00 PM
Forest River has responded to the wall panel repair, and they are not approving replacement. They have authorized 1.0 hour to sand, fill and overlay the wall panel.
Stephanie Kendziorski
processor • Dec 18, 2025, 10:01 PM
Forest River has responded to the wall panel repair, and they are not approving replacement. They have authorized 1.0 hour to sand, fill and overlay the wall panel. I've added the additional pictures, and am waiting to see what they are going to approve for the steps. Thank you!
Stephanie Kendziorski
processor • Dec 23, 2025, 10:07 AM
@Jeannette B Job 1 - approved .5
Job 2 approved 1.0 to sand, fill and overlay.
Jeff Myers
dealer_or_external • Jan 2, 2026, 11:10 AM
@Jeannette B @Brian P Ready to get back in the shop??"
Jeannette Britton
dealer_or_external • Feb 4, 2026, 2:09 PM
@Stephanie K Don't know how I missed this one. I dispatched to Tech today...sorry
Jeannette Britton
dealer_or_external • Feb 4, 2026, 2:21 PM
@Stephanie K Oops This unit has sold. Will need to schedule customer back in
Jeannette Britton
dealer_or_external • Mar 7, 2026, 1:26 PM
@Stephanie K I may have checked with you on this already. What are the chances of getting additional time on Job #2. From what I see we had a WE-OWE to replace the panel. I know we received approval to sand, fill and overlay but the panel is now in and needs to be removed and installed.
Stephanie Kendziorski
processor • Mar 9, 2026, 10:09 AM
Hi Jeannette. Forest River did not approve the replacement of the panel. They only authorized the sand, fill and overlay for the repair.
Jeannette Britton
dealer_or_external • Mar 10, 2026, 6:16 PM
@Stephanie K Would it be possible to apply the 1.0 hr approved to the replacement? The additional time I will need to see where to charge it to
Stephanie Kendziorski
processor • Mar 10, 2026, 6:19 PM
I don't think the panel is going to be paid. FR specifically said the panel replacement was not authorized and to sand, overlay and fill it instead.
Stephanie Kendziorski
processor • Mar 10, 2026, 6:21 PM
Is there a reason the panel was ordered after they said it did not need to be replaced? If I need to update it because the repair didn't work or make it look satisfactory, I can do that, but if there isn't anything additional to add, I really don't think it'll pay. Let me know.
Jeannette Britton
dealer_or_external • Mar 11, 2026, 9:49 AM
@Stephanie K Apparently when unit was sold customer was told the panel would be replaced due to the gash from the stairs hitting the wall
Stephanie Kendziorski
processor • Mar 11, 2026, 10:54 AM
Alright, let me email FR and see if they are willing to cover the panel for the customer.
Stephanie Kendziorski
processor • Mar 16, 2026, 9:50 AM
Hey! They did end up authorizing the panel replacement on this, but the labor is going to stay the same at 1.0.
Jeannette Britton
dealer_or_external • Mar 17, 2026, 5:27 PM
@Stephanie K You are AWESOME!
Stephanie Kendziorski
processor • Apr 20, 2026, 9:24 AM
Submitted for payment
Stephanie Kendziorski
processor • Apr 28, 2026, 10:31 AM
Claim 2528698 paid $620.14 check 3147501 4/28/2026
Claim Files
Paid claim.pdf
pdf • Apr 28, 2026, 10:32 AM • 24,767 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/72669/Paid claim.pdf
Invoice.pdf
main-pdf • Apr 20, 2026, 9:23 AM • 60,334 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/72669/Invoice.pdf
Invoice.pdf
main-pdf • Apr 20, 2026, 9:23 AM • 60,334 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/Invoice.pdf
Invoice.pdf
main-pdf • Apr 20, 2026, 9:23 AM • 60,334 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/Invoice.pdf
Invoice.pdf
main-pdf • Apr 20, 2026, 9:23 AM • 60,334 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/East to West/72669/Invoice.pdf
72669F.pdf
main-pdf • Apr 17, 2026, 6:34 PM • 421,259 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/72669/72669F.pdf
72669F.pdf
main-pdf • Apr 17, 2026, 6:34 PM • 421,259 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/72669F.pdf
72669F.pdf
main-pdf • Apr 17, 2026, 6:34 PM • 421,259 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/72669F.pdf
72669F.pdf
main-pdf • Apr 17, 2026, 6:34 PM • 421,259 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/East to West/72669/72669F.pdf
72669.pdf
main-pdf • Dec 15, 2025, 8:48 PM • 318,146 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/72669/72669.pdf
72669.pdf
main-pdf • Dec 15, 2025, 8:48 PM • 318,146 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/72669.pdf
72669.pdf
main-pdf • Dec 15, 2025, 8:48 PM • 318,146 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/72669/72669.pdf
72669.pdf
main-pdf • Dec 15, 2025, 8:48 PM • 318,146 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/6-Ready to Submit/East to West/72669/72669.pdf