Claim explorer / evidence thread
Claim 72378
MYRV 12024 • Stephanie • Write Off • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 15
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
118d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
15
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
11
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72378/Denial.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jan 26, 2026, 11:00 AM • processor • @Brian P - tire - denied - denial attached here in DB if needed for customer
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 2 • info / missing-doc asks 4 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
Claim Lines
complaint
CUSTOMER STATES NO HEAT FROM FURNACE AT REAR OF TRAILER
needs-review • confidence 0.03
cause
No issue found ROMERO, HERMAN P Customer #: 59159
needs-review • confidence 0.00
correction
The back register is getting plenty of airflow. Leaving the bedroom door open and turning on the circulation fans to heat the unit evenly will rectify that situation.
needs-review • confidence 0.00
complaint
CUSTOMER STATES SPARE TIRE NEEDS TO BE REPLACED - THEY LOST IT SOMEWHERE ON THE ROAD, CUST. BELEIVES THE BRACKET WAS EITHER TO SMALL OR TO *59159* HEAVY
needs-review • confidence 0.03
cause
NEED SIZE AND PICS OF TIRES Labor Job # Description Total 2 DIAGNOSIS 0.00 Subtotal for Job #2: 0.00 Job #3 - Internal COMPLAINT: CUSTOMER STATES DRIVER FRONT JACK WILL NOT RETRACT ALL THE WAY CAUSE: Dirt and debis in the jack leg.
needs-review • confidence 0.03
correction
Verified customer complaint, manually tried retracting jack leg, heard some crunching sounds, I extended the front landing gear fully, cleaned leg with brake cleaner, lubed with silicon spray, auto retracted, both jacks retracted fully. Tested auto level and full retract again. Jacks are working as designed.
needs-review • confidence 0.03
complaint
CUSTOMER STATES THE BATHROOM & KITCHEN VENT COVERS NEEDS TO BE REPLACED - GOT CAUGHT IN A HAIL STORM
needs-review • confidence 0.00
cause
1001 CUSTOMER REQUESTED Cust states hail damage
needs-review • confidence 0.03
correction
Remove and replace 2 vent lids. Tested job completed.
needs-review • confidence 0.00
complaint
CUSTOMER STATES AWNING FABRICS HAS SMALL HOLES (FRONT AND REAR AWNINGS)
needs-review • confidence 0.06
cause
DEFECTIVE FABRIC ROMERO, HERMAN P Customer #: 59159
needs-review • confidence 0.03
correction
Remove and replace 2 awning fabrics, with light strips 4.00HRS Subtotal for
needs-review • confidence 0.06
complaint
CUSTOMER STATES CHECK SOLAR / WILL NOT KEEP BATTERY CHARGED
needs-review • confidence 0.17
cause
No issue found.
needs-review • confidence 0.17
correction
That solar system will not keep up with the demand of the unit in use. If customers battery isnt keeping up, i recommend a second battery. Solar charges with disconnect in off position. *59159*
needs-review • confidence 0.20
Evidence Thread
Stephanie Kendziorski
processor • Jan 22, 2026, 9:08 AM
Submitted PA 2558644
Stephanie Kendziorski
processor • Jan 23, 2026, 3:13 PM
@Brian P The vendor has denied the awning fabrics. They stated it is because of damage, not a defect. Let me know if there is anything else you want me to advise them of. Looks like the customer took delivery of this unit back in November of 2024 - so he has had it some time.
Brian Parrott
dealer_or_external • Jan 23, 2026, 3:15 PM
Thank you, I will tell him to claim it under insurance as hail damage
Stephanie Kendziorski
processor • Jan 23, 2026, 4:20 PM
@Brian P Job 2 - do you have pictures of the tire? I'm happy to put it in.
Stephanie Kendziorski
processor • Jan 23, 2026, 4:23 PM
@Brian P Job 2 - do you have pictures of the tire and do you just want me to go with .3 flat rate?
Stephanie Kendziorski
processor • Jan 23, 2026, 4:27 PM
Submitted PA 2560707 for tire.
Stephanie Kendziorski
processor • Jan 26, 2026, 11:00 AM
@Brian P - tire - denied - denial attached here in DB if needed for customer
Claim Files
Denial.pdf
main-pdf • Jan 26, 2026, 10:59 AM • 21,476 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72378/Denial.pdf
72378.pdf
main-pdf • Jan 21, 2026, 5:40 PM • 330,057 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/Write Off/72378/72378.pdf