Claim explorer / evidence thread
Claim 71945
MYRV 12024 • Stephanie • Paid • prime-time
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 24
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
24
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/Paid claim.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Jan 28, 2026, 9:16 AM • processor • Claim 2554162 paid $435.76 check 3099583
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 9 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up shows a separated or misaligned exterior vertical trim/seal at an RV body opening.
Human interpretation • confidence 0.78
document-photo
Photo shows a black exterior docking-station access door; no clear damage is visible.
Human interpretation • confidence 0.86
document-photo
Battery compartment showing Interstate SRM-27 battery, cables, and vent hose.
Human interpretation • confidence 0.82
document-photo
Close-up shows scuffed black entry-door trim/seal near the step and wheel.
Human interpretation • confidence 0.72
document-photo
Close-up of RV trailer tire sidewall and wheel; no clear damage visible.
Human interpretation • confidence 0.86
document-photo
RV utility bay showing city water connection and black tank flush fittings; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Open RV cabinet with disconnected wiring and a removed multimedia/audio unit.
Human interpretation • confidence 0.72
document-photo
Close-up of RV tire shows white scuffing/residue along the outer tread shoulder.
Human interpretation • confidence 0.86
document-photo
Cabinet-mounted media unit with multiple loose, stripped, and disconnected wires.
Human interpretation • confidence 0.91
supporting-image
Trailer front shows hitch assembly and lower front panel/trim.
Human interpretation • confidence 0.72
supporting-image
Trailer front hitch assembly with red Andersen Hitches coupling device shown.
Human interpretation • confidence 0.88
supporting-image
Rear exterior of Forest River Crusader X trailer; no clear damage visible.
Human interpretation • confidence 0.86
supporting-image
Photo of RV fifth-wheel hitch assembly with CURT Turning Point pin box.
Human interpretation • confidence 0.83
supporting-image
Photo shows a fifth-wheel hitch and breakaway cable; no clear damage visible.
Human interpretation • confidence 0.91
supporting-image
Photo shows a Curt Turning Point fifth-wheel pin box and front landing gear; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
Front view of Crusader X fifth-wheel; a loose hanging cable is visible near the hitch.
Human interpretation • confidence 0.86
supporting-image
Exterior rear-side view of a Forest River Crusader RV; no clear damage visible.
Human interpretation • confidence 0.70
supporting-image
Exterior view of a Forest River Crusader X fifth-wheel trailer; no clear damage visible.
Human interpretation • confidence 0.91
supporting-image
Exterior overview of Crusader fifth-wheel; no clear damage visible.
Human interpretation • confidence 0.82
supporting-image
RV exterior docking-station area; discoloration or surface damage above hatch.
Human interpretation • confidence 0.78
supporting-image
Interior dinette photo; pleated window blind appears uneven/bent.
Human interpretation • confidence 0.72
supporting-image
RV dinette seating and table shown; no clear defect is identifiable.
Human interpretation • confidence 0.62
supporting-image
Exterior rear-side view of a Prime Time Tracer travel trailer; no clear damage visible.
Human interpretation • confidence 0.86
supporting-image
RV interior entry steps with black grab handle and wall-mounted panel; no obvious damage visible.
Human interpretation • confidence 0.88
Claim Lines
complaint
CUSTOMER STATES SPARE TIRE INCORRECT SIZE
needs-review • confidence 0.14
cause
Spare tire wrong size
needs-review • confidence 0.14
correction
Trailer tires are st 225/75r15 Spare st 235/80r16 Need the correct spare tire
needs-review • confidence 0.24
complaint
CUSTOMER STATES FUSE FOR SLIDE KEEPS BLOWING
needs-review • confidence 0.00
cause
Complaint of blowing fuses
needs-review • confidence 0.00
correction
Moved the slide in and out 5 times would not blow a fuse due to the bad battery could have been the cause of blow the fuse. Requested .20hr
needs-review • confidence 0.05
complaint
CUSTOMER STATES RADIO HAS NO SOUND / RADIO WILL GO ON/OFF BY ITSELF
needs-review • confidence 0.00
cause
Speaker wires not connected at all
needs-review • confidence 0.05
correction
Remove the radio from the wall. Found no speaker wires connected to the back of the radio. Reached inside and pulled wires out located the wires for all 4 speakers. One speaker at a time took them down using an extender wire reel checked the Continuity of speaker to ensure the inside speakers were on one zone the outside speakers on the other zone. Screwed speakers back to ceiling and walls located the schematic for the radio followed disc Matic to connect to each the speakers to the appropriate wires. Checked each speaker and all four speakers work the radio does work correctly . Re-installed radio put trim pieces back on the sides job complete. Total time for this job 1 hour 30 minutes
needs-review • confidence 0.12
complaint
CUSTOMER STATES CHECK BATTERY AND CHARGING SYSTEM WILL NOT HOLD A CHARGE / SMELLS SULFUR
needs-review • confidence 0.05
cause
Heavy acid odor and battery is hissing , opened the lids several cells dry
needs-review • confidence 0.05
correction
Replace battery Battery replaced Total time .50
needs-review • confidence 0.05
complaint
CUSTOMER STATES SLIDE COVER FOR DOCKING STATION MISSING
needs-review • confidence 0.10
cause
Swivel cover inside missing
needs-review • confidence 0.00
correction
See photos needs to be replaced .10 time
needs-review • confidence 0.05
complaint
CUSTOMER STATES CLEARANCE LIGHT FLASH WHEN CONNECTED TO THE TRUCK AND PARKED
needs-review • confidence 0.11
cause
Flashing clearance lights
needs-review • confidence 0.00
correction
Needs to be tested when customer is present his vehicle .20 time
needs-review • confidence 0.05
complaint
CUSTOMER STATES SLIDE WILL NOT GO IN ALL THE WAY GONZALES JR, BENITO E Customer #: 59976
needs-review • confidence 0.00
cause
Complaint not closing correctly
needs-review • confidence 0.00
correction
Ran the slide in and out shore power and battery power numerous times . Checked the out side more than 50 percent compression on the bulb. Verified with Chris the slide operates correctly and seals correctly no adjustment needed. total time .55
needs-review • confidence 0.10
complaint
CUSTOMER STATES ENTRY DOOR VERY HARD TO CLOSE
needs-review • confidence 0.27
cause
Door difficult to close
needs-review • confidence 0.23
correction
Found several issues , first door is hitting the door frame on the bottom , second door is hitting the striker plate and screen door catch not allowing the door to close . Adjusted the door frame by removing the outer trim taking several screws out pushing the frame over and putting the screws and trim back. Second flattened out the striker plate and adjusted the screen door latch the screws in both the striker plate and the screen door latch were changed to longer screws to help move the door frame over to give the clearance needed for the door to operate correctly. The door now closes easily total time was 45 minutes to complete
needs-review • confidence 0.35
Evidence Thread
Jeannette Britton
dealer_or_external • Jan 16, 2026, 4:44 PM
@Stephanie K This is an oldie. Once approved I am hoping to close.
Jeannette Britton
dealer_or_external • Jan 16, 2026, 4:45 PM
@Stephanie K I did forget to change #6 and #7 to completed
Stephanie Kendziorski
processor • Jan 16, 2026, 4:46 PM
@Jeannette B For line 2 are we going with .3 flat rate time?
Stephanie Kendziorski
processor • Jan 16, 2026, 4:48 PM
@Jeannette B For line 2 are we going with .3 flat rate time?
Job 3 - need pics
Stephanie Kendziorski
processor • Jan 16, 2026, 5:00 PM
@Jeannette B For line 2 are we going with .3 flat rate time?
Job 3 - need pics
Job 7 - what is the correction?
Job 8 - FR typically doesn't pay for NPF lines.
Stephanie Kendziorski
processor • Jan 16, 2026, 5:00 PM
Draft 2554162 started, need additional info
Stephanie Kendziorski
processor • Jan 16, 2026, 5:01 PM
@Jeannette B For line 2 are we going with .3 flat rate time?
Job 3 - need pics
Job 7 - what is the correction?
Job 8 - FR typically doesn't pay for NPF lines.
@Sarah C @Jeff M
Jeannette Britton
dealer_or_external • Jan 16, 2026, 5:19 PM
@Stephanie K Job #2 - yes flat rate time. Pictures are attached with wrong size - customer already has correct size tire. Job #3 was caused by bad batteries, related to Job #5 batteries were replaced, Job #7 from what I am told is not a warranty item, Job #8 after battery was replace took care of that job
Jeannette Britton
dealer_or_external • Jan 16, 2026, 5:21 PM
@Stephanie K Job #9 took tech 45 minutes to complete
Stephanie Kendziorski
processor • Jan 16, 2026, 5:27 PM
Ok, so I only need lines 2, 3, 4, 6 and 9 to go in. Thanks.
Stephanie Kendziorski
processor • Jan 16, 2026, 5:31 PM
Submitted PA 2554162
Jeannette Britton
dealer_or_external • Jan 16, 2026, 5:35 PM
@Stephanie K In all rights Job #8 was caused by the bad battery. If I need to change that to internal let me know
Stephanie Kendziorski
processor • Jan 16, 2026, 5:43 PM
It should be internal. If replacing the battery fixed that concern, there is nothing to claim for warranty. Jayco does not pay diag time, and since there was no repair or adjustment made, there isn't anything to submit for warranty. The notes state here is was operating correctly.
Stephanie Kendziorski
processor • Jan 19, 2026, 11:59 AM
@Jeannette B Job 2 - approved .3
Job 3 approved .2
JOb 4 approved .5 - NVCB,Time requested is excessive,Per dealers description of this repair. This authorization is pending ALL requirements of repair code have been met.TD
Job 6 approved .2
Job 9 - denied - FR is not participating in this repair. They didn't provide a reason, but I am assuming it is because customer took delivery of unit in May of 2025 and the PA is just going in now. Likely assumption is that FR thinks that customer has had the unit for months and caused damage by slamming door or jarring it open/closed. Let me know how much you want me to push on this. I know the work is from July, I can email Tony Dile and let him know the situation if you want.
Jeannette Britton
dealer_or_external • Jan 21, 2026, 5:58 PM
@Stephanie K Since I am unable to provide additional pictures or information I am thankful with what you have been able to get.
Stephanie Kendziorski
processor • Jan 22, 2026, 9:40 AM
Submitted for payment
Stephanie Kendziorski
processor • Jan 28, 2026, 9:16 AM
Claim 2554162 paid $435.76 check 3099583
Claim Files
Paid claim.pdf
pdf • Jan 28, 2026, 9:16 AM • 33,802 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/Paid claim.pdf
invoice2.pdf
main-pdf • Jan 22, 2026, 9:32 AM • 61,224 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/invoice2.pdf
Invoice.pdf
main-pdf • Jan 22, 2026, 9:32 AM • 60,616 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/Invoice.pdf
71945F.pdf
main-pdf • Jan 21, 2026, 6:33 PM • 336,804 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/71945F.pdf
71945.pdf
main-pdf • Jan 16, 2026, 4:42 PM • 336,637 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/January 2026/Prime Time/71945/71945.pdf