Claim explorer / evidence thread
Claim 71720
MYRV 12024 • Stephanie • Paid • east-to-west
risk 0.70
deadline Overdue / escalation ready
images 98
matched 13
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,750.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
53
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
18 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=98; damage=0; unit=0; parts=0; doc=66; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 East To West • VIN 5ZT2LNMB9T9011957
Path
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Paid claim 2550364.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
30 indexed side comments on this claim.
Latest visible thread signal
Apr 28, 2026, 10:29 AM • processor • Claim 2566314 Paid $1515.98 4/21/2026 check 3144157
Role mix
Dealer 0 • OEM 0 • Processor 21
Decision cues
Denial signals 4 • info / missing-doc asks 22 • approval signals 25
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
Black tank failed flood test leak leaking past valve *1000*
matched • confidence 0.98
complaint
Black tank failed flood test leak leaking past valve *1000*
unreviewed • confidence 0.00
complaint
Black tank failed flood test leak leaking past valve *1000*
unreviewed • confidence 0.00
complaint
Black tank failed flood test leak leaking past valve *1000*
unreviewed • confidence 0.00
complaint
Black tank failed flood test leak leaking past valve *1000*
unreviewed • confidence 0.00
cause
Incorrect installation/component failure
partial-match • confidence 0.63
cause
Incorrect installation/component failure
unreviewed • confidence 0.00
cause
Incorrect installation/component failure
unreviewed • confidence 0.00
cause
Incorrect installation/component failure
unreviewed • confidence 0.00
cause
Incorrect installation/component failure
unreviewed • confidence 0.00
correction
Black tank valve seal leaks. When termination cap is open and all tanks are full black tank shows steady leak. gained access to valve by removing rear portion of underbelly from rear bumper to axle as black tank valve is positioned in between both axles. Unit has cable valves cable valves had to be disassembled along with propane lines and fasteners. Removed support straps for termination 4.50hrs Labor Job # Description Total 2 BLACK TANK 475.00 Parts Part # Description Qty Price Total 1703 ATC-15 FUSE 1.00 0.45 0.45 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 Subtotal for Job #2: 495.23 Job #3 - Warranty
matched • confidence 0.98
correction
Black tank valve seal leaks. When termination cap is open and all tanks are full black tank shows steady leak. gained access to valve by removing rear portion of underbelly from rear bumper to axle as black tank valve is positioned in between both axles. Unit has cable valves cable valves had to be disassembled along with propane lines and fasteners. Removed support straps for termination 4.50hrs Labor Job # Description Total 2 BLACK TANK 475.00 Parts Part # Description Qty Price Total 1703 ATC-15 FUSE 1.00 0.45 0.45 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 Subtotal for Job #2: 495.23 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Black tank valve seal leaks. When termination cap is open and all tanks are full black tank shows steady leak. gained access to valve by removing rear portion of underbelly from rear bumper to axle as black tank valve is positioned in between both axles. Unit has cable valves cable valves had to be disassembled along with propane lines and fasteners. Removed support straps for termination 4.50hrs Labor Job # Description Total 2 BLACK TANK 475.00 Parts Part # Description Qty Price Total 1703 ATC-15 FUSE 1.00 0.45 0.45 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 Subtotal for Job #2: 495.23 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Black tank valve seal leaks. When termination cap is open and all tanks are full black tank shows steady leak. gained access to valve by removing rear portion of underbelly from rear bumper to axle as black tank valve is positioned in between both axles. Unit has cable valves cable valves had to be disassembled along with propane lines and fasteners. Removed support straps for termination 4.50hrs Labor Job # Description Total 2 BLACK TANK 475.00 Parts Part # Description Qty Price Total 1703 ATC-15 FUSE 1.00 0.45 0.45 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 Subtotal for Job #2: 495.23 Job #3 - Warranty
unreviewed • confidence 0.00
correction
Black tank valve seal leaks. When termination cap is open and all tanks are full black tank shows steady leak. gained access to valve by removing rear portion of underbelly from rear bumper to axle as black tank valve is positioned in between both axles. Unit has cable valves cable valves had to be disassembled along with propane lines and fasteners. Removed support straps for termination 4.50hrs Labor Job # Description Total 2 BLACK TANK 475.00 Parts Part # Description Qty Price Total 1703 ATC-15 FUSE 1.00 0.45 0.45 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 20453 1.5IN VALTERRA VALVE 1.00 9.89 9.89 Subtotal for Job #2: 495.23 Job #3 - Warranty
unreviewed • confidence 0.00
complaint
Fender by entry door missing screw screws
partial-match • confidence 0.75
complaint
Fender by entry door missing screw screws
unreviewed • confidence 0.00
complaint
Fender by entry door missing screw screws
unreviewed • confidence 0.00
complaint
Fender by entry door missing screw screws
unreviewed • confidence 0.00
complaint
Fender by entry door missing screw screws
unreviewed • confidence 0.00
cause
missing
partial-match • confidence 0.75
cause
missing
unreviewed • confidence 0.00
cause
missing
unreviewed • confidence 0.00
cause
missing
unreviewed • confidence 0.00
cause
missing
unreviewed • confidence 0.00
correction
Installed screw .05hrs Labor Job # Description Total 3 FENDER 19.00 Subtotal for Job #3: 19.00 Job #4 - Warranty
partial-match • confidence 0.71
correction
Installed screw .05hrs Labor Job # Description Total 3 FENDER 19.00 Subtotal for Job #3: 19.00 Job #4 - Warranty
unreviewed • confidence 0.00
correction
Installed screw .05hrs Labor Job # Description Total 3 FENDER 19.00 Subtotal for Job #3: 19.00 Job #4 - Warranty
unreviewed • confidence 0.00
correction
Installed screw .05hrs Labor Job # Description Total 3 FENDER 19.00 Subtotal for Job #3: 19.00 Job #4 - Warranty
unreviewed • confidence 0.00
correction
Installed screw .05hrs Labor Job # Description Total 3 FENDER 19.00 Subtotal for Job #3: 19.00 Job #4 - Warranty
unreviewed • confidence 0.00
complaint
Day nightshade in bedroom and behind recliners will not stay in the up position
partial-match • confidence 0.63
complaint
Day nightshade in bedroom and behind recliners will not stay in the up position
unreviewed • confidence 0.00
complaint
Day nightshade in bedroom and behind recliners will not stay in the up position
unreviewed • confidence 0.00
complaint
Day nightshade in bedroom and behind recliners will not stay in the up position
unreviewed • confidence 0.00
complaint
Day nightshade in bedroom and behind recliners will not stay in the up position
unreviewed • confidence 0.00
cause
Incorrect installation *71720*
partial-match • confidence 0.63
cause
Incorrect installation *71720*
unreviewed • confidence 0.00
cause
Incorrect installation *71720*
unreviewed • confidence 0.00
cause
Incorrect installation *71720*
unreviewed • confidence 0.00
cause
Incorrect installation *71720*
unreviewed • confidence 0.00
correction
Loosend string lock and added more tension to allow for correct operation. .20hrs Labor Job # Description Total 4 SHADE 0.00 Subtotal for Job #4: 0.00 Job #5 - Warranty
matched • confidence 0.81
correction
Loosend string lock and added more tension to allow for correct operation. .20hrs Labor Job # Description Total 4 SHADE 0.00 Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Loosend string lock and added more tension to allow for correct operation. .20hrs Labor Job # Description Total 4 SHADE 0.00 Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Loosend string lock and added more tension to allow for correct operation. .20hrs Labor Job # Description Total 4 SHADE 0.00 Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
correction
Loosend string lock and added more tension to allow for correct operation. .20hrs Labor Job # Description Total 4 SHADE 0.00 Subtotal for Job #4: 0.00 Job #5 - Warranty
unreviewed • confidence 0.00
complaint
Front gray tank number one failed flood test
matched • confidence 0.81
complaint
Front gray tank number one failed flood test
unreviewed • confidence 0.00
complaint
Front gray tank number one failed flood test
unreviewed • confidence 0.00
complaint
Front gray tank number one failed flood test
unreviewed • confidence 0.00
complaint
Front gray tank number one failed flood test
unreviewed • confidence 0.00
cause
1005 SEE PHOTOS When putting the unit back together gate valve leaking
matched • confidence 0.81
cause
1005 SEE PHOTOS When putting the unit back together gate valve leaking
unreviewed • confidence 0.00
cause
1005 SEE PHOTOS When putting the unit back together gate valve leaking
unreviewed • confidence 0.00
cause
1005 SEE PHOTOS When putting the unit back together gate valve leaking
unreviewed • confidence 0.00
cause
1005 SEE PHOTOS When putting the unit back together gate valve leaking
unreviewed • confidence 0.00
correction
Upon doing the drop test the tank passed.When emptying the tank the gate valve (Volterra) is leaking through the center recommend replacing the seals inside the valve.Replaced the valve seals and it worksProperly no drips INC., MYERS "RV" CENTER, Customer #: 1000 Labor Job # Description Total 5 GRAY TANK 760.00 Parts Part # Description Qty Price Total 10-1693 1-1/2" WASTE HOLDING TANK 2.00 3.29 6.58 RUBBER GROMMET 58032 1 1/2" P-TRAP 2.00 3.83 7.66 F100667878 TANK, BLACK 23"X52"X8" 30GAL END 1.00 64.86 64.86 DRAIN Other Services Code Description Qty Price Total *1000* FRT SHIPPING & HANDLING 1.00 182.10 182.10 CHARGES Subtotal for Job #5: 1,021.20 Job #6 - Warranty
matched • confidence 0.85
correction
Upon doing the drop test the tank passed.When emptying the tank the gate valve (Volterra) is leaking through the center recommend replacing the seals inside the valve.Replaced the valve seals and it worksProperly no drips INC., MYERS "RV" CENTER, Customer #: 1000 Labor Job # Description Total 5 GRAY TANK 760.00 Parts Part # Description Qty Price Total 10-1693 1-1/2" WASTE HOLDING TANK 2.00 3.29 6.58 RUBBER GROMMET 58032 1 1/2" P-TRAP 2.00 3.83 7.66 F100667878 TANK, BLACK 23"X52"X8" 30GAL END 1.00 64.86 64.86 DRAIN Other Services Code Description Qty Price Total *1000* FRT SHIPPING & HANDLING 1.00 182.10 182.10 CHARGES Subtotal for Job #5: 1,021.20 Job #6 - Warranty
unreviewed • confidence 0.00
correction
Upon doing the drop test the tank passed.When emptying the tank the gate valve (Volterra) is leaking through the center recommend replacing the seals inside the valve.Replaced the valve seals and it worksProperly no drips INC., MYERS "RV" CENTER, Customer #: 1000 Labor Job # Description Total 5 GRAY TANK 760.00 Parts Part # Description Qty Price Total 10-1693 1-1/2" WASTE HOLDING TANK 2.00 3.29 6.58 RUBBER GROMMET 58032 1 1/2" P-TRAP 2.00 3.83 7.66 F100667878 TANK, BLACK 23"X52"X8" 30GAL END 1.00 64.86 64.86 DRAIN Other Services Code Description Qty Price Total *1000* FRT SHIPPING & HANDLING 1.00 182.10 182.10 CHARGES Subtotal for Job #5: 1,021.20 Job #6 - Warranty
unreviewed • confidence 0.00
correction
Upon doing the drop test the tank passed.When emptying the tank the gate valve (Volterra) is leaking through the center recommend replacing the seals inside the valve.Replaced the valve seals and it worksProperly no drips INC., MYERS "RV" CENTER, Customer #: 1000 Labor Job # Description Total 5 GRAY TANK 760.00 Parts Part # Description Qty Price Total 10-1693 1-1/2" WASTE HOLDING TANK 2.00 3.29 6.58 RUBBER GROMMET 58032 1 1/2" P-TRAP 2.00 3.83 7.66 F100667878 TANK, BLACK 23"X52"X8" 30GAL END 1.00 64.86 64.86 DRAIN Other Services Code Description Qty Price Total *1000* FRT SHIPPING & HANDLING 1.00 182.10 182.10 CHARGES Subtotal for Job #5: 1,021.20 Job #6 - Warranty
unreviewed • confidence 0.00
correction
Upon doing the drop test the tank passed.When emptying the tank the gate valve (Volterra) is leaking through the center recommend replacing the seals inside the valve.Replaced the valve seals and it worksProperly no drips INC., MYERS "RV" CENTER, Customer #: 1000 Labor Job # Description Total 5 GRAY TANK 760.00 Parts Part # Description Qty Price Total 10-1693 1-1/2" WASTE HOLDING TANK 2.00 3.29 6.58 RUBBER GROMMET 58032 1 1/2" P-TRAP 2.00 3.83 7.66 F100667878 TANK, BLACK 23"X52"X8" 30GAL END 1.00 64.86 64.86 DRAIN Other Services Code Description Qty Price Total *1000* FRT SHIPPING & HANDLING 1.00 182.10 182.10 CHARGES Subtotal for Job #5: 1,021.20 Job #6 - Warranty
unreviewed • confidence 0.00
complaint
Black tank flush does not work
matched • confidence 0.81
complaint
Black tank flush does not work
unreviewed • confidence 0.00
complaint
Black tank flush does not work
unreviewed • confidence 0.00
complaint
Black tank flush does not work
unreviewed • confidence 0.00
complaint
Black tank flush does not work
unreviewed • confidence 0.00
cause
Component failure/incorrect install installation 1004 ISSUE Cause by back flow preventer not working As it was stated in my previous techs notes ,part arrived
partial-match • confidence 0.71
cause
Component failure/incorrect install installation 1004 ISSUE Cause by back flow preventer not working As it was stated in my previous techs notes ,part arrived
unreviewed • confidence 0.00
cause
Component failure/incorrect install installation 1004 ISSUE Cause by back flow preventer not working As it was stated in my previous techs notes ,part arrived
unreviewed • confidence 0.00
cause
Component failure/incorrect install installation 1004 ISSUE Cause by back flow preventer not working As it was stated in my previous techs notes ,part arrived
unreviewed • confidence 0.00
cause
Component failure/incorrect install installation 1004 ISSUE Cause by back flow preventer not working As it was stated in my previous techs notes ,part arrived
unreviewed • confidence 0.00
correction
When operating black tank flesh no water was getting to black tank. Located vacuum breaker for black tank flush and noted it was installed incorrectly. During removal and reinstallation spring failed and popped out insides of backflow preventer. Need to order new item. Install backflow preventer facing up.
matched • confidence 0.98
correction
When operating black tank flesh no water was getting to black tank. Located vacuum breaker for black tank flush and noted it was installed incorrectly. During removal and reinstallation spring failed and popped out insides of backflow preventer. Need to order new item. Install backflow preventer facing up.
unreviewed • confidence 0.00
correction
When operating black tank flesh no water was getting to black tank. Located vacuum breaker for black tank flush and noted it was installed incorrectly. During removal and reinstallation spring failed and popped out insides of backflow preventer. Need to order new item. Install backflow preventer facing up.
unreviewed • confidence 0.00
correction
When operating black tank flesh no water was getting to black tank. Located vacuum breaker for black tank flush and noted it was installed incorrectly. During removal and reinstallation spring failed and popped out insides of backflow preventer. Need to order new item. Install backflow preventer facing up.
unreviewed • confidence 0.00
correction
When operating black tank flesh no water was getting to black tank. Located vacuum breaker for black tank flush and noted it was installed incorrectly. During removal and reinstallation spring failed and popped out insides of backflow preventer. Need to order new item. Install backflow preventer facing up.
unreviewed • confidence 0.00
complaint
Missing Bluetooth speaker
partial-match • confidence 0.75
complaint
Missing Bluetooth speaker
unreviewed • confidence 0.00
complaint
Missing Bluetooth speaker
unreviewed • confidence 0.00
complaint
Missing Bluetooth speaker
unreviewed • confidence 0.00
complaint
Missing Bluetooth speaker
unreviewed • confidence 0.00
cause
Missing *71720* Unit one was shipped without Bluetooth speaker
matched • confidence 0.85
cause
Missing *71720* Unit one was shipped without Bluetooth speaker
unreviewed • confidence 0.00
cause
Missing *71720* Unit one was shipped without Bluetooth speaker
unreviewed • confidence 0.00
cause
Missing *71720* Unit one was shipped without Bluetooth speaker
unreviewed • confidence 0.00
cause
Missing *71720* Unit one was shipped without Bluetooth speaker
unreviewed • confidence 0.00
correction
Need to order Installed new Bluetooth speaker Labor Job # Description Total 7 SPEAKER N/C Parts Part # Description Qty Price Total F100762179 SPEAKER, BLUETOOTH/MINI SOUND 1.00 N/C N/C BAR & BASE, MAGNETIC, WIRELESS CHARGER, BT-SPEAKER-K121 Subtotal for Job #7: 0.00 Job #8 - Warranty INC., MYERS "RV" CENTER, Customer #: 1000
matched • confidence 0.85
correction
Need to order Installed new Bluetooth speaker Labor Job # Description Total 7 SPEAKER N/C Parts Part # Description Qty Price Total F100762179 SPEAKER, BLUETOOTH/MINI SOUND 1.00 N/C N/C BAR & BASE, MAGNETIC, WIRELESS CHARGER, BT-SPEAKER-K121 Subtotal for Job #7: 0.00 Job #8 - Warranty INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
correction
Need to order Installed new Bluetooth speaker Labor Job # Description Total 7 SPEAKER N/C Parts Part # Description Qty Price Total F100762179 SPEAKER, BLUETOOTH/MINI SOUND 1.00 N/C N/C BAR & BASE, MAGNETIC, WIRELESS CHARGER, BT-SPEAKER-K121 Subtotal for Job #7: 0.00 Job #8 - Warranty INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
correction
Need to order Installed new Bluetooth speaker Labor Job # Description Total 7 SPEAKER N/C Parts Part # Description Qty Price Total F100762179 SPEAKER, BLUETOOTH/MINI SOUND 1.00 N/C N/C BAR & BASE, MAGNETIC, WIRELESS CHARGER, BT-SPEAKER-K121 Subtotal for Job #7: 0.00 Job #8 - Warranty INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
correction
Need to order Installed new Bluetooth speaker Labor Job # Description Total 7 SPEAKER N/C Parts Part # Description Qty Price Total F100762179 SPEAKER, BLUETOOTH/MINI SOUND 1.00 N/C N/C BAR & BASE, MAGNETIC, WIRELESS CHARGER, BT-SPEAKER-K121 Subtotal for Job #7: 0.00 Job #8 - Warranty INC., MYERS "RV" CENTER, Customer #: 1000
unreviewed • confidence 0.00
complaint
Transferred to RV*73169 on 08 APR 26 Estimate amount was 0.00 One propane tank would not take propane. Need to replace.
partial-match • confidence 0.71
complaint
Transferred to RV*73169 on 08 APR 26 Estimate amount was 0.00 One propane tank would not take propane. Need to replace.
unreviewed • confidence 0.00
complaint
Transferred to RV*73169 on 08 APR 26 Estimate amount was 0.00 One propane tank would not take propane. Need to replace.
unreviewed • confidence 0.00
complaint
Transferred to RV*73169 on 08 APR 26 Estimate amount was 0.00 One propane tank would not take propane. Need to replace.
unreviewed • confidence 0.00
complaint
Transferred to RV*73169 on 08 APR 26 Estimate amount was 0.00 One propane tank would not take propane. Need to replace.
unreviewed • confidence 0.00
cause
Propane tank will not take a charge
partial-match • confidence 0.71
cause
Propane tank will not take a charge
unreviewed • confidence 0.00
cause
Propane tank will not take a charge
unreviewed • confidence 0.00
cause
Propane tank will not take a charge
unreviewed • confidence 0.00
cause
Propane tank will not take a charge
unreviewed • confidence 0.00
correction
Took pictures for warranty information Labor Job # Description Total 8 LP TANK 0.00 Job #PDI1 - Internal
matched • confidence 0.81
correction
Took pictures for warranty information Labor Job # Description Total 8 LP TANK 0.00 Job #PDI1 - Internal
unreviewed • confidence 0.00
correction
Took pictures for warranty information Labor Job # Description Total 8 LP TANK 0.00 Job #PDI1 - Internal
unreviewed • confidence 0.00
correction
Took pictures for warranty information Labor Job # Description Total 8 LP TANK 0.00 Job #PDI1 - Internal
unreviewed • confidence 0.00
correction
Took pictures for warranty information Labor Job # Description Total 8 LP TANK 0.00 Job #PDI1 - Internal
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0 Subtotal for Job #8: 0.00 *1000*
partial-match • confidence 0.71
complaint
PRE-PDI NEW TT - 3.0 Subtotal for Job #8: 0.00 *1000*
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0 Subtotal for Job #8: 0.00 *1000*
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0 Subtotal for Job #8: 0.00 *1000*
unreviewed • confidence 0.00
complaint
PRE-PDI NEW TT - 3.0 Subtotal for Job #8: 0.00 *1000*
unreviewed • confidence 0.00
cause
Stock in inspection
partial-match • confidence 0.63
cause
Stock in inspection
unreviewed • confidence 0.00
cause
Stock in inspection
unreviewed • confidence 0.00
cause
Stock in inspection
unreviewed • confidence 0.00
cause
Stock in inspection
unreviewed • confidence 0.00
correction
Performed inspection and supplied list of concerns Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C 1703 ATC-15 FUSE 1.00 N/C N/C
matched • confidence 0.85
correction
Performed inspection and supplied list of concerns Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C 1703 ATC-15 FUSE 1.00 N/C N/C
unreviewed • confidence 0.00
correction
Performed inspection and supplied list of concerns Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C 1703 ATC-15 FUSE 1.00 N/C N/C
unreviewed • confidence 0.00
correction
Performed inspection and supplied list of concerns Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C 1703 ATC-15 FUSE 1.00 N/C N/C
unreviewed • confidence 0.00
correction
Performed inspection and supplied list of concerns Labor Job # Description Total PDI1 PDI TRAVEL TRAILER N/C Parts Part # Description Qty Price Total 1000 L.P. GAS 5.00 N/C N/C 1703 ATC-15 FUSE 1.00 N/C N/C
unreviewed • confidence 0.00
Evidence Thread
Stephanie Kendziorski
processor • Jan 14, 2026, 10:15 AM
@Brian P - For line 8 - If cylinder will not fill during the first time fill, remove the cylinder from the filling process and turn tank upside down and right side back up. If you hear the float moving inside please call National Supply at 574-295-9200. If you do not hear the float moving, shake cylinder and listen again for float movement. If you hear float movement reconnect the cylinder to the filling process and fill. If cylinder still does not fill please call National Supply at 574-295-9200. Any disconnection of LP system or components requires pressure testing and requires all numbers from collar of DOT Cylinder.
I also need a picture of the full DOT number if you still have the tank.
@Sarah C @Jeff M
Stephanie Kendziorski
processor • Jan 14, 2026, 10:16 AM
Submitted PA 2550364 to get the ball rolling for the tanks since there is a lot of time on those, still need to confirm line 8 from Brian.
Stephanie Kendziorski
processor • Jan 14, 2026, 12:56 PM
@Brian P - For job 2 - FR is requesting a labor break down to support the 4.5 hours.
For job 4 - need pictures
Job 5 - need a labor breakdown for the 8.0 hours
For line 8 - If cylinder will not fill during the first time fill, remove the cylinder from the filling process and turn tank upside down and right side back up. If you hear the float moving inside please call National Supply at 574-295-9200. If you do not hear the float moving, shake cylinder and listen again for float movement. If you hear float movement reconnect the cylinder to the filling process and fill. If cylinder still does not fill please call National Supply at 574-295-9200. Any disconnection of LP system or components requires pressure testing and requires all numbers from collar of DOT Cylinder.
I also need a picture of the full DOT number if you still have the tank.
@Sarah C @Jeff M
Stephanie Kendziorski
processor • Jan 22, 2026, 11:47 AM
@Brian P - Line 8 got approved without the full DOT code, but I still need some labor breakdowns and pictures for the jobs listed below.
For job 2 - FR is requesting a labor break down to support the 4.5 hours.
For job 4 - need pictures
Job 5 - need a labor breakdown for the 8.0 hours
Stephanie Kendziorski
processor • Jan 27, 2026, 10:36 AM
Hey Brian. Are you able to get the time broken down for me so I can send it back to FR for lines 2 and 5. Also still need pics for line 4.
Brian Parrott
dealer_or_external • Jan 30, 2026, 10:13 AM
We had to drop underbelly on both jobs. Remove jacks and lp line for job 5. We have no pics for job 4
Stephanie Kendziorski
processor • Jan 30, 2026, 10:44 AM
@Brian P Jobs 2 & 5 are denied, feedback was not provided within 14 days. I'm going to call you on this one to explain better what they need.
Job 3 - approved .1
Job 4 - denied - no pics
Job 6 approved .5
Job 8 approved .2
Stephanie Kendziorski
processor • Jan 30, 2026, 12:16 PM
Submitted new PA for lines 2 & 5, 2566314
Stephanie Kendziorski
processor • Jan 30, 2026, 2:56 PM
@Brian P Job 2 - FR is requesting a video of the leak. Is this something you're able to get? I know this is an old one.
@Sarah C @Jeff M
Job 5 approved 3.0 hours - 7.65 was requested with the labor breakdown you sent me and they reduced it down stating we requested more than what is usually approved to do this repair. I'll email FR and see how they are accounting for the time they approved and get back to you with any feedback they have.
Brian Parrott
dealer_or_external • Jan 30, 2026, 3:39 PM
We do not have a video, however picture 6 shows the hole.
Stephanie Kendziorski
processor • Jan 30, 2026, 3:42 PM
It's job 2 they're asking for a video of. Job 5 is the one that had the hole. I'll put a notation in that a video is not available.
Stephanie Kendziorski
processor • Feb 2, 2026, 11:18 AM
@Brian P Job 2 approved 2.5 hours. Here is the breakdown that FR approved.
Dealer has requested more time than what is normally approved for this repair.
1.0-underbelly
1.0-cable valve
0.5-testing
Job 3 approved .1
Job 4 - denied - no pic
Job 5 approved 4.0. Here is the breakdown FR approved.
Dealer has requested more time than what is normally approved for this repair.
Removal/replacement of underbelly- 2.0 Removal/replacement of jacks- 1.0 Removal/replacement of tank- 1.0
Job 6 approved .5
Job 8 approved .2
Two claims, 2550364 and 2566314. Approvals attached in DB.
Stephanie Kendziorski
processor • Mar 11, 2026, 9:31 AM
@Brian P Just want to touch base on this one. I know it's only about a month or so since we got approval for everything, but work order is from May of last year. Has anything on this one been completed?
Brian Parrott
dealer_or_external • Mar 11, 2026, 9:37 AM
We have parts on order
Jeff Myers
dealer_or_external • Mar 30, 2026, 1:24 PM
@Brian P Job 2 approved 2.5 hours. Here is the breakdown that FR approved.
Dealer has requested more time than what is normally approved for this repair.
1.0-underbelly
1.0-cable valve
0.5-testing
Job 3 approved .1
Job 4 - denied - no pic
Job 5 approved 4.0. Here is the breakdown FR approved.
Dealer has requested more time than what is normally approved for this repair.
Removal/replacement of underbelly- 2.0 Removal/replacement of jacks- 1.0 Removal/replacement of tank- 1.0
Job 6 approved .5
Job 8 approved .2
Two claims, 2550364 and 2566314. Approvals attached in DB.
Jeff Myers
dealer_or_external • Mar 30, 2026, 1:26 PM
@Brian P What is going on with this unit? It is sitting on the lot on display with the underbelly half off and laying on the ground, wires hanging out and panels taken down inside the unit. Looks like we started this workorder and have labor going back to November. Do we have the parts @Rhianna S @Kimberly M ??
Rhianna Szczesiul
dealer_or_external • Mar 30, 2026, 2:07 PM
@Jeff M @Brian P
The only thing we are missing is the tank, it was lost in transit. The new one is on it's way. I will look into tracking today.
Stephanie Kendziorski
processor • Apr 8, 2026, 9:18 PM
@Brian P New claim number for the LP tank is 2635844
Stephanie Kendziorski
processor • Apr 8, 2026, 9:19 PM
Submitted for payment
Stephanie Kendziorski
processor • Apr 10, 2026, 9:26 AM
@Jeannette B Valve for line 6 needs to be returned. Please create a label in FR and then let me know when you've done that so I can update the claim. Thank you!
Jeannette Britton
dealer_or_external • Apr 10, 2026, 12:47 PM
@Stephanie K @Brian P I will let Brian know
Stephanie Kendziorski
processor • Apr 10, 2026, 12:53 PM
Oh jeeze, I'm sorry! Tagged the wrong person.
Jeannette Britton
dealer_or_external • Apr 10, 2026, 1:40 PM
@Stephanie K No worries. I tagged him
Stephanie Kendziorski
processor • Apr 14, 2026, 9:38 AM
Hey Brian. Any luck sending this part back yet? It's for the valve on line 6.
Brian Parrott
dealer_or_external • Apr 14, 2026, 9:43 AM
I looked through all the parts, we don't have it. This was an old workorder. I think Ricardo threw it out and he is no longer here. Also, the guys throw out most parts dealing with black tanks. I know this one was new but we hate having the stuff set around. Wonder if we an argue with the factory. This is like a 9 dollar part and they will pay 25 bucks to ship it back,.
Stephanie Kendziorski
processor • Apr 14, 2026, 9:57 AM
I'll put a note in and see what they say.
Stephanie Kendziorski
processor • Apr 22, 2026, 9:15 AM
Paid $1515.98 4/21/2026 check 3144157
Stephanie Kendziorski
processor • Apr 22, 2026, 9:20 AM
Claim 2566314 Paid $1515.98 4/21/2026 check 3144157
Stephanie Kendziorski
processor • Apr 28, 2026, 10:29 AM
Claim 2550364 paid $127.99 check 3147501 4/28/2026
Stephanie Kendziorski
processor • Apr 28, 2026, 10:29 AM
Claim 2566314 Paid $1515.98 4/21/2026 check 3144157
Claim Files
Paid claim 2550364.pdf
pdf • Apr 28, 2026, 10:29 AM • 32,750 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Paid claim 2550364.pdf
Paid claim 2550364.pdf
pdf • Apr 28, 2026, 10:29 AM • 32,750 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Paid claim 2550364.pdf
Paid claim.pdf
pdf • Apr 22, 2026, 9:15 AM • 29,213 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Paid claim.pdf
Paid claim.pdf
pdf • Apr 22, 2026, 9:15 AM • 29,213 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Paid claim.pdf
Paid claim.pdf
pdf • Apr 22, 2026, 9:15 AM • 29,213 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Paid claim.pdf
71720F.pdf
main-pdf • Apr 8, 2026, 4:44 PM • 430,185 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/71720F.pdf
71720F.pdf
main-pdf • Apr 8, 2026, 4:44 PM • 430,185 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/71720F.pdf
71720F.pdf
main-pdf • Apr 8, 2026, 4:44 PM • 430,185 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/71720F.pdf
Approval lines 2 & 5.pdf
pdf • Feb 2, 2026, 11:18 AM • 26,135 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Approval lines 2 & 5.pdf
Approval lines 2 & 5.pdf
pdf • Feb 2, 2026, 11:18 AM • 26,135 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Approval lines 2 & 5.pdf
Approval lines 2 & 5.pdf
pdf • Feb 2, 2026, 11:18 AM • 26,135 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Approval lines 2 & 5.pdf
72720.pdf
main-pdf • Feb 2, 2026, 9:09 AM • 330,543 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/71720/72720.pdf
72720.pdf
main-pdf • Feb 2, 2026, 9:09 AM • 330,543 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/71720/72720.pdf
72720.pdf
main-pdf • Feb 2, 2026, 9:09 AM • 330,543 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/71720/72720.pdf
Labor break down email from Brian.pdf
mail-artifact • Jan 30, 2026, 12:04 PM • 238,603 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Labor break down email from Brian.pdf
Labor break down email from Brian.pdf
mail-artifact • Jan 30, 2026, 12:04 PM • 238,603 bytes
/home/openclaw/nas/Dropbox/#recycle/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Labor break down email from Brian.pdf
Labor break down email from Brian.pdf
mail-artifact • Jan 30, 2026, 12:04 PM • 238,603 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/7- Claims in Process/7.1- Claims Submitted- iCS/East to West/71720/Labor break down email from Brian.pdf
Approval.pdf
main-pdf • Jan 30, 2026, 12:03 PM • 30,119 bytes
/home/openclaw/nas/Dropbox/MYRV 12024/8- Claims Paid/April 2026/East to West/71720/Approval.pdf