Claim explorer / evidence thread
Claim 40256
LIN 1025 • Alix • Approved / Unpaid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 82
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Auto-Approved
Upcoming statutory deadline
71d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
60
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.
Indexed evidence
36 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=82; damage=0; unit=0; parts=0; doc=80; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 5ZT2LC9B8TG012140
Path
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/2-Pre-Authorizations Pending-iCS/Forest River/40256
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
47 indexed side comments on this claim.
Latest visible thread signal
Jun 12, 2026, 10:07 AM • processor • @BONNIE S @cody e @Jeremy G 2692580 paid on check 3174266 for $58.39 for the part markup on Job E.
Role mix
Dealer 0 • OEM 0 • Processor 32
Decision cues
Denial signals 0 • info / missing-doc asks 55 • approval signals 11
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
cody eagle
dealer_or_external • Apr 7, 2026, 11:43 AM
@Alix M @Jeremy G ready for pre approval
Alix Mongiat
processor • Apr 7, 2026, 12:03 PM
@cody e @Jeremy G
Please provide the correction for Job D and Job K and photo of awning tags for Job E. Thanks!
cody eagle
dealer_or_external • Apr 7, 2026, 12:20 PM
@Alix M @Jeremy G fixed
Alix Mongiat
processor • Apr 7, 2026, 12:56 PM
@cody e I see the updated WO. Do you have a photo of the awning tag? I will start entering this, but it will be pending that photo.
Alix Mongiat
processor • Apr 7, 2026, 1:23 PM
PA 2633491 is in draft status until we get awning tags.
cody eagle
dealer_or_external • Apr 7, 2026, 4:52 PM
@Alix M @Jeremy G sent pics in email there is no tags
Alix Mongiat
processor • Apr 7, 2026, 6:30 PM
Okay, I will make a note that there are no tags.
Alix Mongiat
processor • Apr 7, 2026, 6:35 PM
PA 2633491 has been submitted for approval.
Alix Mongiat
processor • Apr 10, 2026, 8:54 AM
@cody e @Jeremy G
From Forest River
Job C: We will need pictures that can illustrate the issue described attached to this claim. (the photos you provided for this line appear to show bubbles in seam tape, not smears of glue.)
Job E: This will be a vendor issue, the vendor requires pictures of the issue, which is not visible in the pictures attached, pictures of the awning tag, awning tube tag or pictures of the silver tag inside the awning arm receiver. Please attach the required pictures to this claim.
Alix Mongiat
processor • Apr 15, 2026, 9:00 AM
Following up on this information so this doesn't get missed. Thanks!
cody eagle
dealer_or_external • Apr 16, 2026, 8:11 AM
line c has already been completed so there is no way to get better pictures it is what it is.
line E ON APRIL 7TH YOU NOTED THERE IS NO TAGS! there is visible damage on pictures 0650 and 0738 that was attatched to this ro
cody eagle
dealer_or_external • Apr 16, 2026, 8:11 AM
@Alix M @Jeremy G
Alix Mongiat
processor • Apr 16, 2026, 8:31 AM
@cody e @Jeremy G
There are no tags on the awning tube or pictures of the silver tag inside the awning arm receiver?
Yes, I did note there were no tags on the awning, which is why they are asking for whatever other tags are on other parts of the awning aside from the fabric. Thanks.
Alix Mongiat
processor • Apr 16, 2026, 8:32 AM
@cody e @Jeremy G
There are no tags on the awning tube or pictures of the silver tag inside the awning arm receiver?
Yes, I did note there were no tags on the awning, which is why they are asking for whatever other tags are on other parts of the awning aside from the fabric. Thanks.
Can you circle the issue in the photos for Line C? That may help them better understand/see the issue.
cody eagle
dealer_or_external • Apr 16, 2026, 8:55 AM
@Alix M @Jeremy G there is no tags. not on arm, not on tube, not on fabric, not inside of anything there are 16 pictures on the ro supporting this
Alix Mongiat
processor • Apr 17, 2026, 8:40 AM
@cody e From FR:
Job E- Where is the issue? You will have to circle the area of issue in the pictures attached. There is a silver tag inside the awning arm receiver under the plastic wire cover. Please attach the required pictures to this claim. Thank you Dp.
I will add the photo of the awning issue that you sent me yesterday where you circled that. Please look for the tag under the plastic wire cover. Thanks!
We also still need a photo of Job C issue circled.
Alix Mongiat
processor • Apr 17, 2026, 11:15 AM
@cody e
We also still need a photo of Job C issue circled.
Alix Mongiat
processor • Apr 17, 2026, 11:16 AM
@cody e
We also still need a photo of Job C issue circled.
Alix Mongiat
processor • Apr 17, 2026, 11:17 AM
We still need a photo of the issue circled for Job C. Thanks.
cody eagle
dealer_or_external • Apr 20, 2026, 8:22 AM
@Alix M @Jeremy G THERE IS NO WAY FOR ME TO GET MORE PICTURES THERE WAS EXTRA GLUE ON THE WALL AND THE TECH CLEANED IT OFF
Alix Mongiat
processor • Apr 20, 2026, 8:29 AM
We were asking for you to circle the issue in the photo you already have. We will let them know there are no further photos. Thanks.
Alix Mongiat
processor • Apr 20, 2026, 1:09 PM
@cody e Lippert is asking for a photo of the hole from the top of the awning. Is that the hole that looks like a scratch here? I can re-send them this photo if so.
Alix Mongiat
processor • Apr 20, 2026, 1:12 PM
@cody e Lippert is asking for a photo of the hole from the top of the awning. Is that the hole that looks like a scratch here? I can re-send them this photo if so.
Alix Mongiat
processor • Apr 23, 2026, 6:35 AM
Sent follow up to Dennis at FR as we have not had a response yet.
Alix Mongiat
processor • Apr 23, 2026, 9:16 AM
@cody e @Jeremy G
Job E: The claim is approved for a replacement canopy and one hour of labor. We will ship this in a box. Please confirm the canopy size
cody eagle
dealer_or_external • Apr 24, 2026, 8:02 AM
@Alix M @Jeremy G @JASON S ok we will order a awning fabric
Alix Mongiat
processor • Apr 24, 2026, 8:06 AM
@cody e @Jeremy G @JASON S DO NOT ORDER NEW FABRIC. PLEASE READ THE COMMENT ABOVE.
@Michael B
JASON SWENSON
dealer_or_external • Apr 24, 2026, 8:21 AM
F100838760 : AWNING FABRIC 14' WHITE UNIVERSAL REPLACEMENT -VELARIUM-
JASON SWENSON
dealer_or_external • Apr 24, 2026, 8:22 AM
DID I MISS ANYTHING ABOUT THE TRIM?
JASON SWENSON
dealer_or_external • Apr 24, 2026, 8:23 AM
SEAM TAPE?
Alix Mongiat
processor • Apr 24, 2026, 8:36 AM
@JASON S @cody e @Jeremy G I haven't given you final approvals yet. I need the canopy size to send to the vendor as they will directly ship this to you. Are you saying its 14'? I can let them know if so and I will provide you with the final approvals. Again, no awning fabric should be ordered by the dealership.
Alix Mongiat
processor • Apr 24, 2026, 8:43 AM
@JASON S @cody e @Jeremy G
Job A: approved for 0.5 hour to repair
Job B: approved for 0.4 hour to repair
Job C: approved for 0.2 hour to heat, smooth and remove excess sealant
Job D: approved for 0.5 hour to replace trim
Job E: approved for 1 hour *VENDOR SENDING PART*
Job F: approved for 0.3 hour
Job G: approved for 0.8 hour to repair
Job I: approved for 0.3 hour
Job J: approved for 0.5 hour to repair
Job K: approved for 0.1 hour to replace seam tape
JASON SWENSON
dealer_or_external • Apr 24, 2026, 8:56 AM
14 FT. OK ILL ORDER TRIM AND SEAM TAPE
Alix Mongiat
processor • Apr 27, 2026, 2:05 PM
@JASON S There is the tracking number for the awning fabric - 871119393159
cody eagle
dealer_or_external • May 12, 2026, 11:33 AM
@Alix M @Jeremy G this is done and ready to summit
Alix Mongiat
processor • May 13, 2026, 8:10 AM
@JASON S Please upload invoices. I cannot pull any from Forest River. Need invoices for Job D, Job I and K. Thank you!
Alix Mongiat
processor • May 14, 2026, 9:26 AM
@JASON S I see you uploaded one invoice; we still need the invoice for the lap sealant. Otherwise, I can only request 5% of the labor total for that line with shop supplies, which is less than what is listed on the final RO. Thank you!
JASON SWENSON
dealer_or_external • May 14, 2026, 9:41 AM
ITS THERE NOW.
Alix Mongiat
processor • May 14, 2026, 12:10 PM
Thank you!
The part price for the sealant should only show as $8.83 total based off the invoice provided.
Alix Mongiat
processor • May 14, 2026, 12:10 PM
This has been submitted for payment.
JASON SWENSON
dealer_or_external • May 14, 2026, 1:37 PM
I HAVE SO MANY INVOICES FOR THE SELF LEVELING. I SENT ANOTHER ONE.
Alix Mongiat
processor • May 28, 2026, 8:52 AM
@cody e @Jeremy G @BONNIE S This paid on check 3166531 for $1,024.99 total
Job A: Labor - $82.50 Parts - $4.13
Job B: Labor - $66 Parts - $3.30
Job C: Labor - $33 Parts - $1.65
Job D: Labor - $82.50 Parts - $131.84
Job E: Labor - $165 Parts - $0 (EMAILING ON THIS AS LAW REQUIRES THEM TO PAY MARKUP)
Job F: Labor - $49.50
Job G: Labor - $132 Parts - $3.30
Job I: Labor - $49.50 Parts - $8.83
Job J: Labor - $82.50
Job K: Labor - $16.50 Parts - $112.94
Alix Mongiat
processor • May 28, 2026, 2:40 PM
Created 2691113 for the $58.39 markup for Job E per instructions from Katlynn Cline at Forest River.
Alix Mongiat
processor • May 29, 2026, 2:24 PM
Created 2692580 for the $58.39 markup for Job E per instructions from Katlynn Cline at Forest River.
Alix Mongiat
processor • Jun 12, 2026, 10:06 AM
2692580 paid on check 3174266 for $58.39
Alix Mongiat
processor • Jun 12, 2026, 10:06 AM
2692580 paid on check 3174266 for $58.39 for the part markup on Job E.
Alix Mongiat
processor • Jun 12, 2026, 10:07 AM
@BONNIE S @cody e @Jeremy G 2692580 paid on check 3174266 for $58.39 for the part markup on Job E.
Claim Files
Claim 2692580.pdf
pdf • Jun 12, 2026, 10:07 AM • 22,814 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Claim 2692580.pdf
Claim 2692580.pdf
pdf • Jun 12, 2026, 10:07 AM • 22,814 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/Claim 2692580.pdf
Claim Sheet.pdf
pdf • May 28, 2026, 8:58 AM • 51,928 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 28, 2026, 8:58 AM • 51,928 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 28, 2026, 8:58 AM • 51,928 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Claim Sheet.pdf
PDFInvoicesInvoice_6209393_4662222.pdf
pdf • May 14, 2026, 1:35 PM • 94,023 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/PDFInvoicesInvoice_6209393_4662222.pdf
PDFInvoicesInvoice_6209393_4662222.pdf
pdf • May 14, 2026, 1:35 PM • 94,023 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/PDFInvoicesInvoice_6209393_4662222.pdf
PDFInvoicesInvoice_6209393_4662222.pdf
pdf • May 14, 2026, 1:35 PM • 94,023 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/PDFInvoicesInvoice_6209393_4662222.pdf
PDFInvoicesInvoice_5667883_4662222.pdf
pdf • May 14, 2026, 9:40 AM • 94,346 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/PDFInvoicesInvoice_5667883_4662222.pdf
PDFInvoicesInvoice_5667883_4662222.pdf
pdf • May 14, 2026, 9:40 AM • 94,346 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/PDFInvoicesInvoice_5667883_4662222.pdf
PDFInvoicesInvoice_5667883_4662222.pdf
pdf • May 14, 2026, 9:40 AM • 94,346 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/PDFInvoicesInvoice_5667883_4662222.pdf
PDFInvoicesInvoice_5667883_4662222.pdf
pdf • May 14, 2026, 9:40 AM • 94,346 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256_1/PDFInvoicesInvoice_5667883_4662222.pdf
14707896-015G-105492842726.pdf
main-pdf • May 13, 2026, 8:26 AM • 176,016 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/14707896-015G-105492842726.pdf
14707896-015G-105492842726.pdf
main-pdf • May 13, 2026, 8:26 AM • 176,016 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/14707896-015G-105492842726.pdf
14707896-015G-105492842726.pdf
main-pdf • May 13, 2026, 8:26 AM • 176,016 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/14707896-015G-105492842726.pdf
14707896-015G-105492842726.pdf
main-pdf • May 13, 2026, 8:26 AM • 176,016 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256_1/14707896-015G-105492842726.pdf
Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
mail-artifact • May 13, 2026, 8:06 AM • 178,279 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
mail-artifact • May 13, 2026, 8:06 AM • 178,279 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
mail-artifact • May 13, 2026, 8:06 AM • 178,279 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
mail-artifact • May 13, 2026, 8:06 AM • 178,279 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256_1/Integrity Management Advisors Mail - Claim 2633491 Labor Line 5 - part informatin.pdf
40256 - Final.pdf
pdf • May 13, 2026, 7:59 AM • 883,017 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/40256 - Final.pdf
40256 - Final.pdf
pdf • May 13, 2026, 7:59 AM • 883,017 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/40256 - Final.pdf
40256 - Final.pdf
pdf • May 13, 2026, 7:59 AM • 883,017 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/40256 - Final.pdf
40256 - Final.pdf
pdf • May 13, 2026, 7:59 AM • 883,017 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256_1/40256 - Final.pdf
1778673571543_40256_INVOICE_ACCOUNTING_1_original.pdf
pdf • May 13, 2026, 7:59 AM • 883,017 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256/1778673571543_40256_INVOICE_ACCOUNTING_1_original.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/LIN 1025/8-Claims Paid/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/LIN 1025/7- Claims in Process/7.1- Claims Submitted- iCS/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/6- Ready to Submit/Forest River/40256_1/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/5-Pre-Authorizations Approved- LIN/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/LIN 1025/5-Pre-Authorizations Approved- LIN/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Forest River/40256_1/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/LIN 1025/3-Pre-Authorizations Information Needed-iCS-LIN/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/2-Pre-Authorizations Pending-iCS/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/LIN 1025/2-Pre-Authorizations Pending-iCS/Forest River/40256/Integrity Management Advisors Mail - RO#40256.pdf
Integrity Management Advisors Mail - RO#40256.pdf
mail-artifact • Apr 20, 2026, 10:03 AM • 158,838 bytes
/home/openclaw/nas/Dropbox/#recycle/LIN 1025/1- Pre-Authorizations Needed- iCS/Forest River/Integrity Management Advisors Mail - RO#40256.pdf