Claim explorer / evidence thread
Claim 27620
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 4
review 39
Warranty deadline timeline
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Completed stage
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Completed stage
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Payment Due
Approaching deadline
67d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
67d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$5,125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
39
No active evidence gaps are listed.
Deadline Status
Approaching deadline
67 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 25, 2026, 9:11 PM to Sep 10, 2026, 2:58 AM.
Indexed evidence
5 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27620/COMPLETED WO.pdf
Timeline
First seen Aug 25, 2026, 9:11 PM • last seen Sep 10, 2026, 2:58 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
17 indexed side comments on this claim.
Latest visible thread signal
Sep 30, 2026, 3:27 PM • processor • paid $414.38 9/30 check #3234733
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 3
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
FLAT TIRE ON NDS OF UNIT
partial-match • confidence 0.44
complaint
FLAT TIRE ON NDS OF UNIT
partial-match • confidence 0.44
complaint
FLAT TIRE ON NDS OF UNIT
partial-match • confidence 0.49
complaint
FLAT TIRE ON NDS OF UNIT
partial-match • confidence 0.49
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.32
cause
NOTED ON DAF
needs-review • confidence 0.32
correction
TECH PUT AIR UP TO 65 AND WITHIN A FEW MIN IT HAD ALREADY DROPPED TO 50. TECH TOOK TIRE OFF AND THERE IS NO SIGN OF ANYTHING IN THE TIRE AND WE DONE THE TN, TRI-AM RV CENTER-EAST Customer #: 47602 SOAPY WATER TEST WITH NO RESULTS OF LEAKING AIR. FAULTY TIRE
partial-match • confidence 0.45
correction
TECH PUT AIR UP TO 65 AND WITHIN A FEW MIN IT HAD ALREADY DROPPED TO 50. TECH TOOK TIRE OFF AND THERE IS NO SIGN OF ANYTHING IN THE TIRE AND WE DONE THE TN, TRI-AM RV CENTER-EAST Customer #: 47602 SOAPY WATER TEST WITH NO RESULTS OF LEAKING AIR. FAULTY TIRE
partial-match • confidence 0.45
correction
TECH PUT AIR UP TO 65 AND WITHIN A FEW MIN IT HAD ALREADY DROPPED TO 50. TECH TOOK TIRE OFF AND THERE IS NO SIGN OF ANYTHING IN THE TIRE AND WE DONE THE TN, TRI-AM RV CENTER-EAST Customer #: 47602 SOAPY WATER TEST WITH NO RESULTS OF LEAKING AIR. FAULTY TIRE
partial-match • confidence 0.58
correction
TECH PUT AIR UP TO 65 AND WITHIN A FEW MIN IT HAD ALREADY DROPPED TO 50. TECH TOOK TIRE OFF AND THERE IS NO SIGN OF ANYTHING IN THE TIRE AND WE DONE THE TN, TRI-AM RV CENTER-EAST Customer #: 47602 SOAPY WATER TEST WITH NO RESULTS OF LEAKING AIR. FAULTY TIRE
partial-match • confidence 0.58
complaint
THE BOTTOM METAL STRIP ON THE BOTTOM OF THE SHADE IS DAMAGED AND HAD A PLACE WHERE IT DENTS IN AND SILVER COLOR COMING THROUGH
partial-match • confidence 0.39
complaint
THE BOTTOM METAL STRIP ON THE BOTTOM OF THE SHADE IS DAMAGED AND HAD A PLACE WHERE IT DENTS IN AND SILVER COLOR COMING THROUGH *47602*
partial-match • confidence 0.39
complaint
THE BOTTOM METAL STRIP ON THE BOTTOM OF THE SHADE IS DAMAGED AND HAD A PLACE WHERE IT DENTS IN AND SILVER COLOR COMING THROUGH *47602*
partial-match • confidence 0.57
complaint
THE BOTTOM METAL STRIP ON THE BOTTOM OF THE SHADE IS DAMAGED AND HAD A PLACE WHERE IT DENTS IN AND SILVER COLOR COMING THROUGH *47602*
partial-match • confidence 0.57
cause
NOTED ON DAF *47602*
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.27
cause
NOTED ON DAF
needs-review • confidence 0.29
cause
NOTED ON DAF
needs-review • confidence 0.29
correction
REPLACE SHADE
partial-match • confidence 0.39
correction
REPLACE SHADE
partial-match • confidence 0.39
correction
REPLACE SHADE
partial-match • confidence 0.52
correction
REPLACE SHADE
partial-match • confidence 0.52
complaint
HIDDEN CABINET ABOVE THE FIREPLACE IS HITTING THE COUNTER TOP WHEN FOLDING OPEN
partial-match • confidence 0.46
complaint
HIDDEN CABINET ABOVE THE FIREPLACE IS HITTING THE COUNTER TOP WHEN FOLDING OPEN Page 1 of 3 © 2026 Integrated Dealer Systems *27620*
partial-match • confidence 0.46
complaint
HIDDEN CABINET ABOVE THE FIREPLACE IS HITTING THE COUNTER TOP WHEN FOLDING OPEN Page 1 of 3 © 2026 Integrated Dealer Systems *27620*
needs-review • confidence 0.34
complaint
HIDDEN CABINET ABOVE THE FIREPLACE IS HITTING THE COUNTER TOP WHEN FOLDING OPEN Page 1 of 3 © 2026 Integrated Dealer Systems *27620*
needs-review • confidence 0.34
cause
NOTED ON DAF
needs-review • confidence 0.29
cause
NOTED ON DAF W/O: 27620
needs-review • confidence 0.29
cause
NOTED ON DAF W/O: 27620
needs-review • confidence 0.29
cause
NOTED ON DAF W/O: 27620
needs-review • confidence 0.29
correction
NEED TO REMOVE THE COMPLETE FOLD OUT TOP AND ADJUST TO OPERATE WITH OUT HITTING THE COUNTER. SECURE THE DRAWER GUIDE IN AS WELL
needs-review • confidence 0.33
correction
NEED TO REMOVE THE COMPLETE FOLD OUT TOP AND ADJUST TO OPERATE WITH OUT HITTING THE COUNTER. SECURE THE DRAWER GUIDE IN AS WELL
needs-review • confidence 0.33
correction
NEED TO REMOVE THE COMPLETE FOLD OUT TOP AND ADJUST TO OPERATE WITH OUT HITTING THE COUNTER. SECURE THE DRAWER GUIDE IN AS WELL
needs-review • confidence 0.34
correction
NEED TO REMOVE THE COMPLETE FOLD OUT TOP AND ADJUST TO OPERATE WITH OUT HITTING THE COUNTER. SECURE THE DRAWER GUIDE IN AS WELL
needs-review • confidence 0.34
complaint
EXTERIOR ENTRY DOOR HAS NICS AND A SMALL AREA OF THE PAINT MISSING
partial-match • confidence 0.36
complaint
EXTERIOR ENTRY DOOR HAS NICS AND A SMALL AREA OF THE PAINT MISSING *27620*
partial-match • confidence 0.36
complaint
EXTERIOR ENTRY DOOR HAS NICS AND A SMALL AREA OF THE PAINT MISSING *27620*
partial-match • confidence 0.39
complaint
EXTERIOR ENTRY DOOR HAS NICS AND A SMALL AREA OF THE PAINT MISSING *27620*
partial-match • confidence 0.39
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
cause
NOTED ON DAF
needs-review • confidence 0.31
correction
SMOOTH AREA, TOUCH UP WITH PAINT AND BLEND AREA Page 1 of 2 © 2026 Integrated Dealer Systems *27620*
needs-review • confidence 0.31
correction
SMOOTH AREA, TOUCH UP WITH PAINT AND BLEND AREA
needs-review • confidence 0.31
correction
SMOOTH AREA, TOUCH UP WITH PAINT AND BLEND AREA
needs-review • confidence 0.34
correction
SMOOTH AREA, TOUCH UP WITH PAINT AND BLEND AREA
needs-review • confidence 0.34
complaint
BATHROOM DOOR IS HITTING THE WALL WHEN YOU GO TO SLIDE IT BACK TO EXIT THE BATHROOM. THIS HAS CAUSED A SMALL SCRATCH ON THE DOOR AND ALLOWING THE ROUND DOOR HANDLE INSERT TO PULL OFF DOOR.
partial-match • confidence 0.53
complaint
BATHROOM DOOR IS HITTING THE WALL WHEN YOU GO TO SLIDE IT BACK TO EXIT THE BATHROOM. THIS HAS CAUSED A SMALL SCRATCH ON THE DOOR AND ALLOWING THE ROUND DOOR HANDLE INSERT TO PULL OFF DOOR.
partial-match • confidence 0.53
complaint
BATHROOM DOOR IS HITTING THE WALL WHEN YOU GO TO SLIDE IT BACK TO EXIT THE BATHROOM. THIS HAS CAUSED A SMALL SCRATCH ON THE DOOR AND ALLOWING THE ROUND DOOR HANDLE INSERT TO PULL OFF DOOR.
partial-match • confidence 0.44
complaint
BATHROOM DOOR IS HITTING THE WALL WHEN YOU GO TO SLIDE IT BACK TO EXIT THE BATHROOM. THIS HAS CAUSED A SMALL SCRATCH ON THE DOOR AND ALLOWING THE ROUND DOOR HANDLE INSERT TO PULL OFF DOOR.
partial-match • confidence 0.44
cause
NOTED ON DAF
needs-review • confidence 0.32
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.32
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.31
cause
NOTED ON DAF TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.31
correction
REMOVE THE DOOR AND ADJUST THE TRACK/DOOR ON TRACK TO SLIDE BACK WITHOUT HITTING THE WALL AND CAUSING DAMAGE TO THE DOOR.
matched • confidence 0.75
correction
REMOVE THE DOOR AND ADJUST THE TRACK/DOOR ON TRACK TO SLIDE BACK WITHOUT HITTING THE WALL AND CAUSING DAMAGE TO THE DOOR.
matched • confidence 0.75
correction
REMOVE THE DOOR AND ADJUST THE TRACK/DOOR ON TRACK TO SLIDE BACK WITHOUT HITTING THE WALL AND CAUSING DAMAGE TO THE DOOR.
matched • confidence 0.70
correction
REMOVE THE DOOR AND ADJUST THE TRACK/DOOR ON TRACK TO SLIDE BACK WITHOUT HITTING THE WALL AND CAUSING DAMAGE TO THE DOOR.
matched • confidence 0.70
complaint
ENTRY DOOR STEPS ARE SCRATCHED ON RIGHT SIDE GOING UP INTO THE UNIT. THERE IS DIFFERENT SIZE SCRATCHES IN A COUPLE DIFFERENT LOCATIONS ON THESE STEPS.
partial-match • confidence 0.40
complaint
ENTRY DOOR STEPS ARE SCRATCHED ON RIGHT SIDE GOING UP INTO THE UNIT. *47602* THERE IS DIFFERENT SIZE SCRATCHES IN A COUPLE DIFFERENT LOCATIONS ON THESE STEPS.
partial-match • confidence 0.40
complaint
ENTRY DOOR STEPS ARE SCRATCHED ON RIGHT SIDE GOING UP INTO THE UNIT. *47602* THERE IS DIFFERENT SIZE SCRATCHES IN A COUPLE DIFFERENT LOCATIONS ON THESE STEPS.
partial-match • confidence 0.35
complaint
ENTRY DOOR STEPS ARE SCRATCHED ON RIGHT SIDE GOING UP INTO THE UNIT. *47602* THERE IS DIFFERENT SIZE SCRATCHES IN A COUPLE DIFFERENT LOCATIONS ON THESE STEPS.
partial-match • confidence 0.35
cause
NOTED ON DAF
needs-review • confidence 0.33
cause
NOTED ON DAF
needs-review • confidence 0.33
cause
NOTED ON DAF
needs-review • confidence 0.33
cause
NOTED ON DAF
needs-review • confidence 0.33
correction
CLEAN, PAINT AND BLEND AREA TO MATCH
needs-review • confidence 0.33
correction
CLEAN, PAINT AND BLEND AREA TO MATCH
needs-review • confidence 0.33
correction
CLEAN, PAINT AND BLEND AREA TO MATCH
needs-review • confidence 0.33
correction
CLEAN, PAINT AND BLEND AREA TO MATCH
needs-review • confidence 0.33
complaint
AWNING FABRIC HAS A AREA THAT HAS 2 INDENTIONS ON IT RIGHT IN THE MIDDLE OF THE FABRIC AREA TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.43
complaint
AWNING FABRIC HAS A AREA THAT HAS 2 INDENTIONS ON IT RIGHT IN THE MIDDLE OF THE FABRIC AREA
partial-match • confidence 0.43
complaint
AWNING FABRIC HAS A AREA THAT HAS 2 INDENTIONS ON IT RIGHT IN THE MIDDLE OF THE FABRIC AREA
partial-match • confidence 0.37
complaint
AWNING FABRIC HAS A AREA THAT HAS 2 INDENTIONS ON IT RIGHT IN THE MIDDLE OF THE FABRIC AREA
partial-match • confidence 0.37
cause
NOTED ON DAF
needs-review • confidence 0.32
cause
NOTED ON DAF Page 2 of 3 © 2026 Integrated Dealer Systems *27620*
partial-match • confidence 0.36
cause
NOTED ON DAF Page 2 of 3 © 2026 Integrated Dealer Systems *27620*
partial-match • confidence 0.37
cause
NOTED ON DAF Page 2 of 3 © 2026 Integrated Dealer Systems *27620*
partial-match • confidence 0.37
correction
REPLACE THE AWNING FABRIC
partial-match • confidence 0.43
correction
REPLACE THE AWNING FABRIC W/O: 27620
partial-match • confidence 0.43
correction
REPLACE THE AWNING FABRIC W/O: 27620
partial-match • confidence 0.37
correction
REPLACE THE AWNING FABRIC W/O: 27620
partial-match • confidence 0.37
Evidence Thread
Ashlee Olsen
processor • Aug 24, 2026, 2:48 PM
submitted PA#2786806
Ashlee Olsen
processor • Aug 24, 2026, 3:42 PM
@Stephanie D WO 27620 Hey! Can you fill this form out for me regarding line 1. They are also asking if the tech did the soap test round the rim.
Ashlee Olsen
processor • Aug 24, 2026, 3:44 PM
@Stephanie D WO 27620 FR feedback:
job 1: Lionshead form attached, please fill that out. They are asking if the tech did the soap test around the rim.
job 3:
08/24/2026KErb@forestriverinc.comHello, is it being pulled all the way out when being used?
job 7:
8/24/2026KErb@forestriverinc.comHello, are these two different fabrics as one set of photos looks like it is white on the underside. kerb
Stephanie Davis
dealer_or_external • Aug 25, 2026, 2:02 PM
@Ashlee O
Line 1: Yes, the soap test was done on the rim. The Lionshead warranty claim form is attached.
Line 3: Yes, it is being pulled all the way out.
Line 7: No, this is the same fabric on all photos. I went back on the device they were taken and verified. If you look closely, you can tell the defect on all photos are the same. The lighting is the reason it may look different in the photos.
Ashlee Olsen
processor • Aug 25, 2026, 4:36 PM
@Stephanie D FR feedback, job 7:
08/25/2026mpegan@forestriverinc.comHello, I think it was the lighting that was throwing us off before, thank you! Please attach photos of the 2 spots from above on the roof looking down at the fabric and we will get this sent to the vendor! Thank you.
Ashlee Olsen
processor • Aug 26, 2026, 11:44 AM
@Stephanie D Lionshead feedback regarding job 1:
I need a picture showing where the leak is coming from. It could be a wheel, tire or valve stem issue.
Stephanie Davis
dealer_or_external • Aug 26, 2026, 1:42 PM
@Ashlee O We have had this unit up at the building and this is the current reports for the following lines.
Line 1: The tire has held air and not went down in pressure for over 24 hrs now. Please note issue to vin.
Line 7: We allowed the awning fabric to be extended yesterday and today. Just checked the fabric and it looks like the indention has smoothed out. Please note as well.
Ashlee Olsen
processor • Aug 26, 2026, 2:31 PM
Thank you! Notes made in FR
Ashlee Olsen
processor • Aug 26, 2026, 2:57 PM
approved
job 1 Noted
job 2 .3
job 3 .5 authorized to adjust the pull out table, thank you!
job 4 .2
job 5 .5
job 6 .4
job 7 noted
Stephanie Davis
dealer_or_external • Aug 26, 2026, 3:39 PM
@Tessa C Approved to order the following.
Line 2: shade
Tessa Coffey
dealer_or_external • Aug 27, 2026, 10:47 AM
@Stephanie D PER OUR CONVERSATION WAITING ON TAG ON THE SHADE
Stephanie Davis
dealer_or_external • Aug 27, 2026, 2:50 PM
I have requested this from Kenny
Tessa Coffey
dealer_or_external • Aug 27, 2026, 4:39 PM
@Stephanie D ON ORDER 18309
Tessa Coffey
dealer_or_external • Sep 1, 2026, 12:29 PM
@Stephanie D SHADE IS HERE S/O SU
Tessa Coffey
dealer_or_external • Sep 1, 2026, 12:35 PM
@Stephanie D SHADE IS HERE S/O SU
GOOD TO GO ON THIS ONE
Ashlee Olsen
processor • Sep 8, 2026, 3:05 PM
submitted C#2786806
Ashlee Olsen
processor • Sep 30, 2026, 3:27 PM
paid $414.38 9/30 check #3234733
Claim Files
COMPLETED WO.pdf
pdf • Sep 8, 2026, 12:15 PM • 408,980 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27620/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Sep 8, 2026, 12:15 PM • 408,980 bytes
/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/Forest River/27620/COMPLETED WO.pdf
Lionshead form.pdf
pdf • Aug 24, 2026, 3:41 PM • 976,148 bytes
/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27620/Lionshead form.pdf
WO.pdf
pdf • Aug 24, 2026, 2:11 PM • 403,423 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27620/WO.pdf
WO.pdf
pdf • Aug 24, 2026, 2:11 PM • 403,423 bytes
/home/openclaw/nas/Dropbox/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27620/WO.pdf