Claim 27317

Claim explorer / evidence thread

Claim 27317

TRI 1202 • Ashlee • Paid • k-z-rv

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

138d elapsed • 0d remaining

Analyzed

Completed stage

138d elapsed • 0d remaining

Awaiting OEM

Completed stage

138d elapsed • 0d remaining

Auto-Approved

Completed stage

138d elapsed • 0d remaining

Payment Due

Completed stage

138d elapsed • 0d remaining

Escalation Eligible

Completed stage

138d elapsed • 0d remaining

Resolved

Overdue / escalation ready

138d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

138 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: Jun 16, 2026, 2:54 AM to Oct 31, 2026, 2:54 AM.

Indexed evidence

8 docs / 21 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

138 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27317/COMPLETED WO.pdf

Timeline

First seen Jun 16, 2026, 2:54 AM • last seen Oct 31, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

11 indexed side comments on this claim.

Latest visible thread signal

Oct 30, 2026, 1:01 PM • processor • paid $1391.29 check #855197

Role mix

Dealer 0 • OEM 0 • Processor 4

Decision cues

Denial signals 0 • info / missing-doc asks 2 • approval signals 2

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

No human-level description yet.

supporting-image

Claim line 1 image shows an RV/travel trailer at campsite with the curb-side patio awning fully extended. - **Visible components:** white awning fabric/canopy, black awning arms/lead rail, RV sidewall, entry steps, exterior door/compartment area. - **Visible damage/condition:** awning fabric front/lower edge appears uneven, wavy, and possibly stretched or frayed along the valance/edge. No clear tear, hole, broken arm, or detached hardware is visible from this distance. - **Labels/text:** small

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

RV exterior side view showing the patio awning area. The awning fabric/roll along the upper sidewall appears wrinkled, bunched, and uneven, suggesting possible awning fabric/roller alignment or tension issue. Awning support arm/rail is visible in foreground. Roof A/C unit/shroud and sidewall fixtures/vents are visible. No clear readable labels or document text. No obvious sidewall impact damage seen. Likely supports claim line 2 related to awning repair/replacement or adjustment.

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Claim line linkage: Line 2 photo. Visible condition/damage: RV exterior side with awning shown. Awning fabric/rolled material appears wrinkled/creased and unevenly bunched along the side, especially near the visible fold/seam area. No clear tear or broken hardware is visible from this angle. Parts/components visible: Patio awning fabric/roller area, black awning arms/brackets, exterior sidewall, entry door/window, exterior speaker/light/fixture, roof A/C shroud in background. Labels/text: No

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

- **Visible components:** Close-up of an exterior RV wall with a vertical black metal awning/slide-topper hardware rail/arm mounted beside the sidewall graphics. Two hex-head bolts are visible, with additional slotted mounting holes above/below. - **Damage observed:** No clear breakage or major damage visible in this photo. Minor scuffs/paint wear may be present around some mounting holes/fasteners, but unclear. - **Labels/text:** White Lippert Components label on the black hardware. Readable/pa

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Claim line 2 image shows the exterior RV awning assembly above a side window/door area. Visible components include the gray rolled awning fabric, black roller/end cap hardware, awning arm/bracket, and trailer sidewall. Observed issue: the awning fabric appears wrinkled/bunched with an uneven fold or seam along the roll near the visible section, suggesting the fabric may not be rolling evenly or may be misaligned on the roller. No clear tear or broken hardware is visible in this photo. No label

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Claim line linkage: File name indicates Line 2. Visible item/component: RV awning assembly/awning roll or rail, black hardware, adjacent to exterior sidewall/fabric. Solera label visible. Visible damage: Small visible gouge/chip/scratch on the black awning component near the label area. No major bending or breakage clearly visible; sun glare limits inspection. Label/text observed: - Solera by Lippert Components - “V000322376” appears twice - “K-Z INC #4” - “AWNROLL - 19' BLK/WH -” - “FALLEDWH

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

supporting-image

No human-level description yet.

supporting-image

Warranty claim image for **Line 2** shows an RV awning component, likely the **awning roller tube / awning fabric assembly**, with a visible manufacturer label. - **Visible component:** Black awning roll/tube with white awning fabric above it; exterior RV sidewall/awning area. - **Visible damage/condition:** No major break is clearly visible due to strong sun glare. Possible fraying/loose fabric edge near the upper-left edge of the awning fabric, but unclear. - **Label text visible:** - “V0

Human interpretation • confidence 0.00

supporting-image

No human-level description yet.

Claim Lines

complaint

AWNING FABRIC IS NOT ALLOWING ARMS TO RETRACT ALL OF THE WAY

needs-review • confidence 0.14

cause

DUE TO DEFECT IN THE FABRIC IT HAS SHRUNK ON ONE SIDE CAUSING A TWIST WHILE RUNNING THE AWNING IN

needs-review • confidence 0.14

correction

REPLACE AWNING FABRIC AND RETEST L 1.5

needs-review • confidence 0.14

Evidence Thread

Ashlee Olsen

processor • Jun 15, 2026, 6:20 PM

submitted PA#CLAIM6634

Ashlee Olsen

processor • Jun 16, 2026, 11:29 AM

approved job 1 .5 (LCI flat rate) job 3 1.5

Stephanie Davis

dealer_or_external • Jun 16, 2026, 3:58 PM

@Tessa C Approved to order the following Line 1: awning motor Line 3: awning fabric only

Tessa Coffey

dealer_or_external • Jun 16, 2026, 4:32 PM

@Stephanie D REACHING OUT TO KZ

Tessa Coffey

dealer_or_external • Jun 17, 2026, 8:55 AM

@Stephanie D ON ORDER 18113

Tessa Coffey

dealer_or_external • Jun 22, 2026, 8:58 AM

@Stephanie D awning motor eta is 6/22, no eta yet on the fabric

Tessa Coffey

dealer_or_external • Jun 22, 2026, 10:18 AM

@Stephanie D awning motor is here s/o a-f

Tessa Coffey

dealer_or_external • Jun 25, 2026, 10:24 AM

@Stephanie D fabric is here. Just waiting on the invoice from kz. it still shows processing.

Tessa Coffey

dealer_or_external • Jul 6, 2026, 2:05 PM

@Stephanie D FINALLY GOT THE INVOICE. THIS ONE IS GOOD TO GO

Ashlee Olsen

processor • Jul 27, 2026, 1:58 PM

submitted CLAIM6634

Ashlee Olsen

processor • Oct 30, 2026, 1:01 PM

paid $1391.29 check #855197

Claim Files

COMPLETED WO.pdf

pdf • Jul 25, 2026, 4:34 PM • 415,247 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/27317/COMPLETED WO.pdf

COMPLETED WO.pdf

pdf • Jul 25, 2026, 4:34 PM • 415,247 bytes

/home/openclaw/nas/Dropbox/TRI 1202/6- Ready To Submit/K-Z RV/27317/COMPLETED WO.pdf

PA.pdf

pdf • Jun 16, 2026, 11:29 AM • 235,686 bytes

/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27317/PA.pdf

WO.pdf