Claim explorer / evidence thread
Claim 27238
TRI 1202 • Ashlee • Paid • k-z-rv
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 28
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
137d elapsed • 0d remaining
Analyzed
Completed stage
137d elapsed • 0d remaining
Awaiting OEM
Completed stage
137d elapsed • 0d remaining
Auto-Approved
Completed stage
137d elapsed • 0d remaining
Payment Due
Completed stage
137d elapsed • 0d remaining
Escalation Eligible
Completed stage
137d elapsed • 0d remaining
Resolved
Overdue / escalation ready
137d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
28
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
137 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 17, 2026, 3:03 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
8 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
137 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/27238/RETURN LABEL AND CALL TAGS.pdf
Timeline
First seen Jun 17, 2026, 3:03 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Oct 30, 2026, 12:50 PM • processor • paid $345.88 check #855633
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Claim line linkage: LINE 4.jpg for case 27238, preauth-approved.
Visible condition:
- Close-up of RV lower side/wheel-well/underbody area.
- Black plastic skirt/fender/underbelly trim panel shows damage on the right: torn/punctured hole around a fastener or mounting point, with cracked plastic edges.
- Panel edge appears wavy/deformed and there is a visible gap/separation between the black trim and the tan textured underbelly material above.
- Dirt/debris present on surfaces; tire/wheel partial
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an RV entry/screen door area with black aluminum door frame/track and screen mesh visible. Adjacent interior white panel/surface has multiple long, branching cracks, including a larger cracked area near the upper-middle/right and a vertical crack running downward. Damage appears to be cracking of the interior panel/laminate or wall/trim surface next to the doorway. No labels, VIN, part numbers, or document text are visible. Repair context likely involves replacing or rep
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 8 image shows a beige plastic floor/duct heat register or vent cover installed in gray wood-look RV flooring. Visible damage is a crack/split across the lower portion of the vent frame, running through/near the mounting screw area and extending toward both sides. Screw remains installed; grille openings and metal ducting are visible behind/under the cover. No labels or readable document text are present. Repair context likely supports replacement of the cracked floor vent/register cov
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line linkage: File name indicates LINE 2.
Visible items/context:
- RV plumbing area with two braided stainless flexible water supply lines, marked red/hot and blue/cold.
- White tag on hose reads partially: “TDK 102 95 MB … IF REMOVED.”
- Background appears to be an interior wall/cabinet panel behind the plumbing.
Visible damage:
- Irregular vertical/branching crack or split visible in the wall/panel behind the hoses, left of center.
- No obvious damage to the braided hoses or fittings i
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 8 photo shows an RV interior floor area with a brown floor HVAC/register vent next to a light-colored cabinet/partition and adjacent brown seating/upholstery.
- **Visible components:** wood-look vinyl/laminate flooring, floor heat/air vent grille with two screws, white/gray cabinet/trim panel, brown sofa or cushion edge, broom bristles at bottom edge.
- **Visible damage/condition:** No obvious breakage in the vent or floor. The cabinet/partition base appears close to the floor with a
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 2 image shows an RV interior black faucet/spout end near a wall/window. The circular aerator/spray screen at the end of the spout appears partially dislodged or not seated correctly, with a visible water droplet hanging from the outlet, suggesting leakage/dripping at the faucet head/aerator. Surrounding components include black faucet body, round ceiling light, wall panel/backsplash, cabinet trim, and window shade. No labels, serial numbers, or document text are visible. Linked to cas
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim line 1 image shows an RV dinette area with a rectangular marble-look tabletop on a black pedestal base between two brown upholstered bench seats, under a window. No clear physical damage is visible to the tabletop, pedestal, seating, wall, or window; the dark lines on the table appear to be part of the printed marble pattern rather than cracks. A paper document/label is lying on the right bench with barcodes and partially legible text, but details are not readable. Repair context/linkage:
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Claim image LINE 2 shows a close-up of an RV plumbing/filter component, likely a water inlet/pump strainer or screened fitting inside a black plastic compartment.
- Visible parts/components: black plastic housing, round threaded/knurled cap or fitting, rubber gasket/O-ring area, metal mesh screen insert, blue hose/line partially visible at left.
- Visible condition/damage: mesh screen appears dented/deformed and possibly partially collapsed/loose; gasket/seal area looks worn/irregular with resi
Human interpretation • confidence 0.00
Claim Lines
complaint
TABLE LEG ON THE DINING TABLE DOES NOT LINE UP CORRECTLY AND MISSING A SCREW
needs-review • confidence 0.22
complaint
TABLE LEG ON THE DINING TABLE DOES NOT LINE UP CORRECTLY AND MISSING A SCREW
needs-review • confidence 0.22
complaint
TABLE LEG ON THE DINING TABLE DOES NOT LINE UP CORRECTLY AND MISSING A SCREW
needs-review • confidence 0.05
cause
TABLE LEG IS MOUNTED ABOUT 1/2 INCH OUT MORE THAN NEEDED TO LINE UP CORRECTLY AT WALL CULBERTSON, ROBERT Customer #: 93152
needs-review • confidence 0.22
cause
TABLE LEG IS MOUNTED ABOUT 1/2 INCH OUT MORE THAN NEEDED TO LINE UP CORRECTLY AT WALL CULBERTSON, ROBERT Customer #: 93152
needs-review • confidence 0.22
cause
TABLE LEG IS MOUNTED ABOUT 1/2 INCH OUT MORE THAN NEEDED TO LINE UP CORRECTLY AT WALL CULBERTSON, ROBERT Customer #: 93152
needs-review • confidence 0.04
correction
RELOCATE THE TABLE LEG 1/2 INCH OVER AND SECURE IN PLACE
needs-review • confidence 0.22
correction
RELOCATE THE TABLE LEG 1/2 INCH OVER AND SECURE IN PLACE
needs-review • confidence 0.22
correction
RELOCATE THE TABLE LEG 1/2 INCH OVER AND SECURE IN PLACE
needs-review • confidence 0.03
complaint
KITCHEN FAUCET HAS A SMALL DRIP CUST NOTICED IT WHEN THEY WAS USING THE SINK COVER AND NOTICED WATER WAS *93152* PUDDLING ON TOP OF THE COVER
partial-match • confidence 0.45
complaint
KITCHEN FAUCET HAS A SMALL DRIP CUST NOTICED IT WHEN THEY WAS USING THE SINK COVER AND NOTICED WATER WAS *93152* PUDDLING ON TOP OF THE COVER
partial-match • confidence 0.45
complaint
KITCHEN FAUCET HAS A SMALL DRIP CUST NOTICED IT WHEN THEY WAS USING THE SINK COVER AND NOTICED WATER WAS *93152* PUDDLING ON TOP OF THE COVER
needs-review • confidence 0.09
cause
TECH VERIFIED THE FAUCET HAS A SMALL DRIP WHEN TURNED OFF. THERE IS A INTERNAL DEFECT IN THE FAUCET.
needs-review • confidence 0.30
cause
TECH VERIFIED THE FAUCET HAS A SMALL DRIP WHEN TURNED OFF. THERE IS A INTERNAL DEFECT IN THE FAUCET.
needs-review • confidence 0.30
cause
TECH VERIFIED THE FAUCET HAS A SMALL DRIP WHEN TURNED OFF. THERE IS A INTERNAL DEFECT IN THE FAUCET.
needs-review • confidence 0.04
correction
REPLACE THE KITCHEN FAUCET AND TEST
needs-review • confidence 0.30
correction
REPLACE THE KITCHEN FAUCET AND TEST
needs-review • confidence 0.30
correction
REPLACE THE KITCHEN FAUCET AND TEST
needs-review • confidence 0.04
complaint
THE FRIDGE IS MAKING A NOISE WHEN RUNNING. THIS IS A LOUD NOISE Page 1 of 3 © 2026 Integrated Dealer Systems *27238* CUSTOMER STATED. W/O: 27238 CORRECTION: NO ISSUES FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: SEAL ON SLIDE OUT IS DAMAGED AT THE BOTTOM
needs-review • confidence 0.12
complaint
THE FRIDGE IS MAKING A NOISE WHEN RUNNING. THIS IS A LOUD NOISE Page 1 of 3 © 2026 Integrated Dealer Systems *27238* CUSTOMER STATED. W/O: 27238 CORRECTION: NO ISSUES FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: SEAL ON SLIDE OUT IS DAMAGED AT THE BOTTOM
needs-review • confidence 0.12
complaint
THE FRIDGE IS MAKING A NOISE WHEN RUNNING. THIS IS A LOUD NOISE Page 1 of 3 © 2026 Integrated Dealer Systems *27238* CUSTOMER STATED. W/O: 27238 CORRECTION: NO ISSUES FOUND AT THIS TIME Subtotal for Job #3: 0.00 Job #4 - Warranty COMPLAINT: SEAL ON SLIDE OUT IS DAMAGED AT THE BOTTOM
needs-review • confidence 0.04
cause
TECH VERIFIED CONCERN AND FOUND SEAL WAS FOLDING IN THE CENTER DUE TO BEING MOUNTED TO HIGH.
needs-review • confidence 0.09
cause
TECH VERIFIED CONCERN AND FOUND SEAL WAS FOLDING IN THE CENTER DUE TO BEING MOUNTED TO HIGH.
needs-review • confidence 0.09
cause
TECH VERIFIED CONCERN AND FOUND SEAL WAS FOLDING IN THE CENTER DUE TO BEING MOUNTED TO HIGH.
needs-review • confidence 0.00
correction
NEED TO REMOVE THE SEAL AND REINSTALL TO TAKE CARE OF THIS ISSUE
needs-review • confidence 0.09
correction
NEED TO REMOVE THE SEAL AND REINSTALL TO TAKE CARE OF THIS ISSUE
needs-review • confidence 0.09
correction
NEED TO REMOVE THE SEAL AND REINSTALL TO TAKE CARE OF THIS ISSUE
needs-review • confidence 0.00
complaint
SLIDE IS MAKING A NOISE. CUST STATED THAT IT SOUNDS LIKE IT IS RUBBING HARD ON SOMETHING. CORRECTION: NO ISSUES FOUND AT THIS TIME Subtotal for Job #5: 0.00 Job #6 - Warranty COMPLAINT: CITY WATER HOOKUP IS LEAKING CUST STATED ITS NOT BAD BUT LOOKS LIKE THE SCREEN WAS INSTALLED WRONG CULBERTSON, ROBERT Customer #: 93152 PLEASE CHECK AND ADVISE CORRECTION: NO ISSUE AT THIS TIME Subtotal for Job #6: 0.00 Job #8 - Warranty COMPLAINT: CUSTOMER STATES VENT RIGHT IN FRONT OF THE TABLE IS CRACKED
needs-review • confidence 0.10
cause
VENT WAS OVER TIGHTENED AT INSTALL AND HAS DEVELOPED A CRACK
needs-review • confidence 0.10
correction
REPLACE VENT
needs-review • confidence 0.05
Evidence Thread
Stephanie Davis
dealer_or_external • Jun 16, 2026, 12:08 PM
@Ashlee O Only claiming lines 1,2,4 and 8 only please
Ashlee Olsen
processor • Jun 16, 2026, 1:53 PM
submitted PA#CLAIM6716
Ashlee Olsen
processor • Jun 16, 2026, 3:05 PM
approved
job 1 .2
job 2 .5
job 4 .75
job 8 .1
Stephanie Davis
dealer_or_external • Jun 16, 2026, 3:48 PM
@Tessa C Approved to order the following
Line 2: kitchen faucet
Line 8: floor vent
Tessa Coffey
dealer_or_external • Jun 16, 2026, 4:28 PM
@Stephanie D ON ORDER 18112
Tessa Coffey
dealer_or_external • Jun 19, 2026, 1:54 PM
@Stephanie D all parts for this one is here. s/o a-f
Ashlee Olsen
processor • Jul 6, 2026, 2:34 PM
submitted CLAIM6716
Ashlee Olsen
processor • Jul 8, 2026, 12:20 PM
@Stephanie D WO 27238 Pending parts return
Ashlee Olsen
processor • Jul 14, 2026, 2:00 PM
Hey!! Just a reminder on this one. Thank you!
Stephanie Davis
dealer_or_external • Jul 15, 2026, 11:06 AM
Thank you, I have attached the return label and call tags.
Ashlee Olsen
processor • Oct 30, 2026, 12:50 PM
paid $345.88 check #855633
Claim Files
COMPLETED WO.pdf
pdf • Jul 3, 2026, 1:49 PM • 409,612 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/K-Z RV/27238/COMPLETED WO.pdf
PA.pdf
pdf • Jun 16, 2026, 3:05 PM • 354,135 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27238/PA.pdf
PA.pdf
pdf • Jun 16, 2026, 3:05 PM • 0 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27238/PA.pdf
WO.pdf
pdf • Jun 16, 2026, 12:06 PM • 403,324 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/K-Z RV/27238/WO.pdf
WO.pdf
pdf • Jun 16, 2026, 12:06 PM • 403,324 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27238/WO.pdf
WO.pdf
pdf • Jun 16, 2026, 12:06 PM • 403,324 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27238/WO.pdf
WO.pdf
pdf • Jun 16, 2026, 12:06 PM • 403,324 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/K-Z RV/27238/WO.pdf
WO.pdf
pdf • Jun 16, 2026, 12:06 PM • 403,324 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/K-Z RV/27238/WO.pdf