Claim explorer / evidence thread
Claim 27059
TRI 1202 • Ashlee • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 21
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
162d elapsed • 0d remaining
Analyzed
Completed stage
162d elapsed • 0d remaining
Awaiting OEM
Completed stage
162d elapsed • 0d remaining
Auto-Approved
Completed stage
162d elapsed • 0d remaining
Payment Due
Approaching deadline
162d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
162d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
162d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$3,000.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
21
No active evidence gaps are listed.
Deadline Status
Approaching deadline
162 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
32
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 22, 2026, 1:31 PM to Aug 1, 2026, 2:55 AM.
Indexed evidence
11 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
162 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27059/COMPLETED WO.pdf
Timeline
First seen May 22, 2026, 1:31 PM • last seen Aug 1, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Aug 14, 2026, 3:38 PM • processor • paid $987.65 8/4 check #3204322
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Close-up of window glass certification etching; no obvious damage shown.
Human interpretation • confidence 0.84
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
Photo shows Lippert tempered safety glass tag; no visible damage.
Human interpretation • confidence 0.82
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
parts-photo
Claim image “LINE 5 TAG.jpg” shows the manufacturer/tempering tag etched on an RV window glass pane.
Visible details:
- Component: curved/rounded corner window glass with surrounding frame/gasket partially visible.
- Label/markings: “Lippert” / “TEMPERED SAFETY GLASS” / “Made in America”
- Certification text visible: “AS-3,” “DOT 999,” “M337,” “M66,” “E20,” and date/time “05/03/25 6:13am” (some characters slightly unclear).
- No visible crack, chip, leak, or physical damage shown in this photo.
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
Close-up of Lippert tempered safety glass identification mark/tag on window.
Human interpretation • confidence 0.82
parts-photo
No human-level description yet.
Claim Lines
complaint
ENTRY SCREEN DOOR IS NOT OPENING FROM THE INSIDE AS DESIGNED TO DO. CUSTOMERS WERE LOOKING AT UNIT AND COULD NOT GET THE SCREEN DOOR TO OPEN.
partial-match • confidence 0.62
complaint
ENTRY SCREEN DOOR IS NOT OPENING FROM THE INSIDE AS DESIGNED TO DO. CUSTOMERS WERE LOOKING AT UNIT AND COULD NOT GET THE SCREEN DOOR TO OPEN.
partial-match • confidence 0.62
complaint
ENTRY SCREEN DOOR IS NOT OPENING FROM THE INSIDE AS DESIGNED TO DO. CUSTOMERS WERE LOOKING AT UNIT AND COULD NOT GET THE SCREEN DOOR TO OPEN.
partial-match • confidence 0.44
cause
SCREEN DOOR IS FAULTY, BENT AND TWISTED FROM FACTORY BUILD WHEN SHUTTING THE SCREEN YOU CAN FEEL IT PULL AT THE BOTTOM TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.61
cause
SCREEN DOOR IS FAULTY, BENT AND TWISTED FROM FACTORY BUILD WHEN SHUTTING THE SCREEN YOU CAN FEEL IT PULL AT THE BOTTOM TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.61
cause
SCREEN DOOR IS FAULTY, BENT AND TWISTED FROM FACTORY BUILD WHEN SHUTTING THE SCREEN YOU CAN FEEL IT PULL AT THE BOTTOM TN, TRI-AM RV CENTER-EAST Customer #: 47602
partial-match • confidence 0.55
correction
REPLACE SCREEN DOOR
partial-match • confidence 0.50
correction
REPLACE SCREEN DOOR
partial-match • confidence 0.50
correction
REPLACE SCREEN DOOR
needs-review • confidence 0.32
complaint
REAR WINDOW IS CHANGING COLORS *47602*
needs-review • confidence 0.33
complaint
REAR WINDOW IS CHANGING COLORS *47602*
needs-review • confidence 0.33
complaint
REAR WINDOW IS CHANGING COLORS *47602*
needs-review • confidence 0.21
cause
TECH VERIFIED WINDOW IS CHANGING IN COLOR AND DEFECTIVE FROM FACTORY
needs-review • confidence 0.31
cause
TECH VERIFIED WINDOW IS CHANGING IN COLOR AND DEFECTIVE FROM FACTORY
needs-review • confidence 0.31
cause
TECH VERIFIED WINDOW IS CHANGING IN COLOR AND DEFECTIVE FROM FACTORY
needs-review • confidence 0.21
correction
REPLACE WINDOW
needs-review • confidence 0.31
correction
REPLACE WINDOW
needs-review • confidence 0.31
correction
REPLACE WINDOW
needs-review • confidence 0.21
complaint
ON THE WINDOW TO THE LEFT OF THE ENTRY DOOR HAS A SEAL THAT IS COMING LOOSE FROM WINDOW. THE SEAL WILL NOT STAY IN CORRECTLY. Page 1 of 2 © 2026 Integrated Dealer Systems *27059* W/O: 27059
partial-match • confidence 0.56
complaint
ON THE WINDOW TO THE LEFT OF THE ENTRY DOOR HAS A SEAL THAT IS COMING LOOSE FROM WINDOW. THE SEAL WILL NOT STAY IN CORRECTLY. Page 1 of 2 © 2026 Integrated Dealer Systems *27059* W/O: 27059
partial-match • confidence 0.56
complaint
ON THE WINDOW TO THE LEFT OF THE ENTRY DOOR HAS A SEAL THAT IS COMING LOOSE FROM WINDOW. THE SEAL WILL NOT STAY IN CORRECTLY. Page 1 of 2 © 2026 Integrated Dealer Systems *27059* W/O: 27059
partial-match • confidence 0.43
cause
DEFECT IN WINDOW SEAL.
partial-match • confidence 0.49
cause
DEFECT IN WINDOW SEAL.
partial-match • confidence 0.49
cause
DEFECT IN WINDOW SEAL.
needs-review • confidence 0.21
correction
REPLACE WINDOW
partial-match • confidence 0.41
correction
REPLACE WINDOW
partial-match • confidence 0.41
correction
REPLACE WINDOW
needs-review • confidence 0.21
complaint
THE SIDE WINDOW IN THE LIVING SLIDE OUT HAS VINYL STRIP THAT IS SHRINKING ON THE LEFT SIDE OF THE WINDOW. *27059*
partial-match • confidence 0.47
complaint
THE SIDE WINDOW IN THE LIVING SLIDE OUT HAS VINYL STRIP THAT IS SHRINKING ON THE LEFT SIDE OF THE WINDOW. *27059*
partial-match • confidence 0.47
complaint
THE SIDE WINDOW IN THE LIVING SLIDE OUT HAS VINYL STRIP THAT IS SHRINKING ON THE LEFT SIDE OF THE WINDOW. *27059*
needs-review • confidence 0.21
cause
DEFECT IN THE WINDOW
partial-match • confidence 0.47
cause
DEFECT IN THE WINDOW
partial-match • confidence 0.47
cause
DEFECT IN THE WINDOW
needs-review • confidence 0.21
correction
REPLACE WINDOW
partial-match • confidence 0.47
correction
REPLACE WINDOW
partial-match • confidence 0.47
correction
REPLACE WINDOW
needs-review • confidence 0.21
complaint
SMALL WINDOW TO THE RIGHT OF THE ENTRY DOOR HAS A DEFECT IN THE WINDOW SEAL AND IS COMING LOOSE. SEAL IS NOT STAYING IN PLACE CORRECTLY.
partial-match • confidence 0.55
complaint
SMALL WINDOW TO THE RIGHT OF THE ENTRY DOOR HAS A DEFECT IN THE WINDOW SEAL AND IS COMING LOOSE. SEAL IS NOT STAYING IN PLACE CORRECTLY.
partial-match • confidence 0.55
complaint
SMALL WINDOW TO THE RIGHT OF THE ENTRY DOOR HAS A DEFECT IN THE WINDOW SEAL AND IS COMING LOOSE. SEAL IS NOT STAYING IN PLACE CORRECTLY.
partial-match • confidence 0.43
cause
DEFECT IN WINDOW TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.34
cause
DEFECT IN WINDOW TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.34
cause
DEFECT IN WINDOW TN, TRI-AM RV CENTER-EAST Customer #: 47602
needs-review • confidence 0.21
correction
REPLACE WINDOW
needs-review • confidence 0.34
correction
REPLACE WINDOW
needs-review • confidence 0.34
correction
REPLACE WINDOW
needs-review • confidence 0.21
Evidence Thread
Ashlee Olsen
processor • May 22, 2026, 1:13 PM
submitted PA#2685240
Ashlee Olsen
processor • May 26, 2026, 11:33 AM
@Stephanie D WO27059 FR feedback:
05/26/2026lacuahuitcuahuizo@forestriverinc.comNo issue shown. Please attach better photos showing the concern.
Stephanie Davis
dealer_or_external • May 26, 2026, 12:36 PM
on techs (cjs) board for better photos
Ashlee Olsen
processor • May 26, 2026, 4:00 PM
Requested photo's added to FR
Ashlee Olsen
processor • May 28, 2026, 1:30 PM
approved
job 1 .3-Authorized05/28/2026hmurillo@forestriverinc.comUnable to see the concern. Should be able to adjust, not replace
job 2 1
Authorized05/26/2026lacuahuitcuahuizo@forestriverinc.comPlease see the vendors email sent on 05/26 Case Number: 6807721 VIN: TJ048566 Hello Laura Acuahuitl, Thank you for contacting Lippert Customer Care Center. We have reviewed your request and information provided and Lippert will authorize one new window and 1 hour of labor. Best Regards, Tristan M. Lippert Customer Care Representative 432-Lippert www.lippert.com.
job 3 .3 authorized to resecure not replace
job 4 .3
job 5 .3 authorized to resecure not replace
Stephanie Davis
dealer_or_external • May 28, 2026, 4:53 PM
@Tessa C Approved to order the following:
Line 2: window (forest river)
Tessa Coffey
dealer_or_external • Jun 2, 2026, 10:38 AM
@Stephanie D me and cory pulled the window and got tag info. couldn't pull it up on forest river, emailed connie to get updated part number. will get on order on as soon as i get response
Tessa Coffey
dealer_or_external • Jun 2, 2026, 10:51 AM
@Stephanie D ON ORDER 18069
Tessa Coffey
dealer_or_external • Jun 9, 2026, 11:15 AM
@Stephanie D WINDOW IS HERE IN BAY. CRATE WAS DAMAGED. ME AND JAYSON CHECKED IT. ITS ALL GOOD TO GO
Ashlee Olsen
processor • Jul 28, 2026, 2:58 PM
submitted C#2685240
Ashlee Olsen
processor • Aug 14, 2026, 3:38 PM
paid $987.65 8/4 check #3204322
Claim Files
COMPLETED WO.pdf
pdf • Jul 28, 2026, 8:43 AM • 405,932 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/27059/COMPLETED WO.pdf
PA.pdf
pdf • May 28, 2026, 1:30 PM • 430,824 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27059/PA.pdf
PA.pdf
pdf • May 28, 2026, 1:30 PM • 430,824 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27059_1/PA.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/TRI 1202/5- Pre-Authorizations Approved- TRI/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27059_1/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/4-Pre-Authorizations Information Corrected-iCS/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/3-Pre-Authorizations Information Needed- iCS-TRI/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/TRI 1202/2- Pre-Authorizations Pending- iCS/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27059/WO.pdf
WO.pdf
pdf • May 22, 2026, 12:49 PM • 505,391 bytes
/home/openclaw/nas/Dropbox/TRI 1202/1- Pre-Authorizations Needed-iCS/Forest River/27059/WO.pdf