Claim 26914

Claim explorer / evidence thread

Claim 26914

TRI 1202 • Ashlee • OEM Review • forest-river

Next Recommended Action

Review Short-Pay

Overdue / escalation ready

Reason

OEM Response Deadline Exceeded

Deadline

Overdue / escalation ready

Estimated recovery

Pending payment match

Send Follow-Up

risk 0.70 deadline Overdue / escalation ready images 54 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

Escalation Eligible

Upcoming statutory deadline

71d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

71d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

30/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

missing_unit_id_photo • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 1:12 AM.

Indexed evidence

33 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary

images=54; damage=0; unit=0; parts=2; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Forest River • VIN 1FDXE4FN2SDD01919

Path

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26914/PART RETURN LABEL.pdf

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 1:12 AM

Evidence flags

missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth

23 indexed side comments on this claim.

Latest visible thread signal

Jun 30, 2026, 2:13 PM • processor • paid $1753.70 6/16 check #3177606

Role mix

Dealer 0 • OEM 0 • Processor 8

Decision cues

Denial signals 0 • info / missing-doc asks 8 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

parts-photo

parts-photo

parts-photo

Claim Lines

No claim lines loaded

Evidence Thread

Stephanie Davis

dealer_or_external • Apr 14, 2026, 3:24 PM

@Ashlee O Only claiming lines 1,2,4 and 5 on this one please. This unit is officially out of warranty by 2 days. However, this unit was brought in the service dept on 4/1/26, which is before warranty expired. This customer did get hurt when the fridge door came off (line 1). If they need to speak to him about any medical attention he may have received, they will need to contact him please. Cole said that way we are not the middle person on that! Thanks!

Ashlee Olsen

processor • Apr 14, 2026, 3:40 PM

Thanks Stephanie! Will you need to repair the flooring?

Ashlee Olsen

processor • Apr 14, 2026, 3:41 PM

Draft saved #2641850

Stephanie Davis

dealer_or_external • Apr 14, 2026, 4:57 PM

Yes honey! That toe had me tore up! I about lost my lunch taking that pic! I am uploading a new updated WO!

Ashlee Olsen

processor • Apr 14, 2026, 5:51 PM

submitted PA#2641850

Ashlee Olsen

processor • Apr 15, 2026, 11:43 AM

@Stephanie D WO 26914 FR feedback regarding the lino repair: 04/15/2026sbabbitt@forestriverinc.comPlease get a sublet for an estimate. Time requested is excessive for this repair.

Ashlee Olsen

processor • Apr 16, 2026, 11:55 AM

approved job 1 approved .2 to replace door (flooring on job 6) job 2 .2 job 4 .4 job 5 .5 04/15/2026sbabbitt@forestriverinc.comThis is a ONE TIME GOODWILL ONLY. Most of these spots are hand prints and have nothting to do with the build or warranty. These spots do not just show up and would have been there from the beginning. The customer has owned this coach for over a year. NOVCB job 6 4 Authorized04/16/2026sbabbitt@forestriverinc.comVCB due to line 1 vendor

Stephanie Davis

dealer_or_external • Apr 17, 2026, 12:13 PM

@Tessa C Approved to order the following Line 1: Lino flooring (you will need to reach out to Forest River and see how often the pattern repeats) Line 1: also need an upper fridge door Line 4: USB port

Tessa Coffey

dealer_or_external • Apr 17, 2026, 3:56 PM

@Stephanie D ON ORDER 17931

Tessa Coffey

dealer_or_external • Apr 28, 2026, 9:00 AM

@Stephanie D NO PARTS UPDATE FOREST RIVER STILL SHOWS IT AS OPEN ORDER

Stephanie Davis

dealer_or_external • Apr 28, 2026, 9:09 AM

Thank you, I will update the customer

Tessa Coffey

dealer_or_external • May 5, 2026, 9:49 AM

@Stephanie D FRIDGE DOOR CAME IN. INSPECTED FOR DAMAGE....PHOTOS ADDED TO PO

Stephanie Davis

dealer_or_external • May 5, 2026, 3:44 PM

I sent the customer a message on birdeye

Tessa Coffey

dealer_or_external • May 6, 2026, 12:04 PM

@Stephanie D REST OF THE PARTS FOR THIS UNIT ARRIVED THIS MORNING, THIS ONE IS GOOD TO GO

Stephanie Davis

dealer_or_external • May 7, 2026, 8:28 AM

@Tessa C Did the other fridge door come in that was damaged a couple of days ago?

Stephanie Davis

dealer_or_external • May 8, 2026, 9:17 AM

This is the one we spoke about this morning, I got my customers confused!

Tessa Coffey

dealer_or_external • May 8, 2026, 11:21 AM

@Stephanie D this door is here and not damaged.

Tessa Coffey

dealer_or_external • May 8, 2026, 11:22 AM

@Stephanie D this door is here and good to go. still waiting for the spacer for the other customer with the door issue. but this one is all good to go

Tessa Coffey

dealer_or_external • May 13, 2026, 9:36 AM

@Stephanie D sent over damage to forest river to get a new one sent

Ashlee Olsen

processor • May 27, 2026, 12:04 PM

submitted C#2641850

Ashlee Olsen

processor • Jun 1, 2026, 2:57 PM

@Stephanie D WO 26914 Pending part return: job 1- Feedback06/01/2026ccary@forestriverinc.comRequired part return Please return the section of linoleum That was removed that is the warranty issue. Please return Forest River INC. Elkhart Parts and Service Plant 041 55135 C.R. 1 Elkhart, IN 46514

Stephanie Davis

dealer_or_external • Jun 2, 2026, 2:56 PM

@Ashlee O I have the Lino return tag attached. It will probably leave Tri-am tomorrow!

Ashlee Olsen

processor • Jun 30, 2026, 2:13 PM

paid $1753.70 6/16 check #3177606

Claim Files

PART RETURN LABEL.pdf

pdf • Jun 2, 2026, 2:55 PM • 45,084 bytes

/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Forest River/26914/PART RETURN LABEL.pdf

PART RETURN LABEL.pdf

pdf • Jun 2, 2026, 2:55 PM • 45,084 bytes

/home/openclaw/nas/Dropbox/#recycle/TRI 1202/Part Returns/26914/PART RETURN LABEL.pdf

COMPLETED WO.pdf