Claim explorer / evidence thread
Claim 26375
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Resolved
Overdue / escalation ready
25d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
25 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 16 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
25 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/line 2 requested 6.jpg
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
37 indexed side comments on this claim.
Latest visible thread signal
Mar 28, 2026, 10:05 AM • dealer_or_external • Thank you
Role mix
Dealer 0 • OEM 0 • Processor 22
Decision cues
Denial signals 5 • info / missing-doc asks 12 • approval signals 5
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Claim Lines
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Evidence Thread
Stephanie Davis
dealer_or_external • Jan 7, 2026, 10:19 AM
@Stephanie K @Ashlee O Only claiming lines 2,3, and 4 please.
Stephanie Kendziorski
processor • Jan 7, 2026, 1:10 PM
Submitted PA 2543841
Stephanie Kendziorski
processor • Jan 8, 2026, 8:11 PM
@Stephanie D Job 2 approved .3
Job 3 approved 2.3
Job 4 - denied - vendor for tire has stated this is cosmetic and does not affect performance of the tire
Stephanie Kendziorski
processor • Jan 8, 2026, 8:11 PM
@Stephanie D Job 2 approved .3
Job 3 approved 2.3
Job 4 - denied - vendor for tire has stated this is cosmetic and does not affect performance of the tire
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:34 AM
@Stephanie K On job 4 (tire)
A bulge on a tire can cause significant problems. It indicates a severe structural failure within the tire’s internal casing, which is a serious safety hazard. The bulge forms when the internal reinforcement materials, such as textile cords, break or detach, allowing air pressure to escape and causing the tire's sidewall to bulge outward. This can lead to a blowout, a sudden loss of air pressure, and loss of vehicle control, potentially causing accidents. @Chris B what do you think on this one?
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:35 AM
@Tessa C Approved to order,
Line 2: black tank flush
Line 3: a gasket for the furnace (Jayson is the tech if you have questions on this one)
Stephanie Kendziorski
processor • Jan 9, 2026, 9:37 AM
I do find it unusual that it would have been denied. Stephanie, I am going to upload a picture here and tag you in it. FR had asked to see the area where the bulge was occurring, and I highlighted it. I sent it over to them. I just want to confirm that I highlighted the correct area.
Stephanie Kendziorski
processor • Jan 9, 2026, 9:39 AM
@Stephanie D This is the picture I sent over to them where I highlighted the area with the bulge. Did I properly document where the bulge is?
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:43 AM
Yes, that is the correct area. This one stumped me too. And thank you for sending that over to them showing the bulge!
Stephanie Kendziorski
processor • Jan 9, 2026, 9:45 AM
I had sent that over to them BEFORE they denied it, so I am assuming the vendor also has that photo. Let me email FR on it and put your explanation that yo provided there and see what happens.
Stephanie Kendziorski
processor • Jan 9, 2026, 9:52 AM
Emailed FR about tire line, CC'd Stephanie and Ashlee on email.
Stephanie Davis
dealer_or_external • Jan 9, 2026, 10:08 AM
Yes, this is correct
Stephanie Davis
dealer_or_external • Jan 9, 2026, 10:18 AM
@Tessa C Hold on ordering parts, Cole said we need to wait until the tire issue is resolved. :)
Tessa Coffey
dealer_or_external • Jan 9, 2026, 10:19 AM
@Stephanie D will do
Stephanie Kendziorski
processor • Jan 9, 2026, 11:02 AM
Lionshead tire responded to the email, and is still stating that it is a cosmetic issue. I have attached the TSB they sent over here in DB. @Chris B Do you have any thoughts on this one now that we have gotten a denial on it twice?
Chris Balderrama
processor • Jan 9, 2026, 11:12 AM
It is extremely dangerous to have that bulge. Tire needs to be replaced. I would not allow the customer to take it with the bulge.
Chris Balderrama
processor • Jan 9, 2026, 11:12 AM
Cole Perkins
Stephanie Kendziorski
processor • Jan 9, 2026, 11:15 AM
@Cole P - just confirming the tag was activated. Chris' just shows up as black text, not a tag.
Stephanie Davis
dealer_or_external • Jan 9, 2026, 11:28 AM
@Stephanie K I have completed the Lionshead form and attached it. I was wondering if we need to contact the Goodyear customer service. @Cole P please let us know what you think we should do from here; I'm at a standstill.
Chris Balderrama
processor • Jan 9, 2026, 11:30 AM
Cole Perkins
Stephanie Kendziorski
processor • Jan 9, 2026, 11:31 AM
I've got one more email over to FR. Chris had responded that since it is such a safety concern, I should tell FR that you can't release the unit to the customer and see how they approach it that way/offer any assistance. Hold until until I hear back from Latrenda.
Chris Balderrama
processor • Jan 9, 2026, 11:31 AM
My @ are not showing up. Hmmm
Cole Perkins
dealer_or_external • Jan 9, 2026, 11:32 AM
The unit is in the field this was a service call but I will hold ordering parts until we sort this out
Stephanie Kendziorski
processor • Jan 9, 2026, 11:34 AM
@Heidi H This is where I thought it was
Heidi Huntley
processor • Jan 9, 2026, 11:36 AM
I see what you mean
Ashlee Olsen
processor • Jan 16, 2026, 12:44 PM
Hi Cole, it doesn't sound like job 4 with the tire is going to go anywhere. They are sticking with this strictly being a cosmetic concern.
Cole Perkins
dealer_or_external • Jan 19, 2026, 9:07 AM
Would you like us to go ahead and order the parts for this one?
Ashlee Olsen
processor • Jan 19, 2026, 11:51 AM
@Cole P Good morning! Job 4 was denied via warranty. We had communications with both FR and Lionshead, so that is up to you and the customer.
Cole Perkins
dealer_or_external • Jan 20, 2026, 10:26 AM
@Tessa C order the parts
Tessa Coffey
dealer_or_external • Jan 21, 2026, 9:57 AM
@Cole P ON ORDER 17675
Tessa Coffey
dealer_or_external • Feb 6, 2026, 12:44 PM
@Cole P PARTS ARE HERE ON THIS ONE.
Cole Perkins
dealer_or_external • Mar 17, 2026, 2:07 PM
@Stephanie D this is the one
Ashlee Olsen
processor • Mar 17, 2026, 4:48 PM
submitted C#2543841
Ashlee Olsen
processor • Mar 19, 2026, 4:21 PM
@Stephanie D WO 26375 FR feedback: 03/18/2026rratliff@forestriverinc.comPictures are required for this repair. Please provide the following pictures: 1. The complete item (all sides, part removed) 2. The defect, if possible 3. Identifying marks, tags, labels, stamps - or location - or model/serial numbers
Ashlee Olsen
processor • Mar 26, 2026, 12:43 PM
@Stephanie D I believe you billed this one out with the new labor rate, total submitted is $463.98
Ashlee Olsen
processor • Mar 26, 2026, 12:43 PM
paid $463.98 3/24 check #3128909
Stephanie Davis
dealer_or_external • Mar 28, 2026, 10:05 AM
Thank you
Claim Files
COMPLETED WO.pdf
pdf • Mar 17, 2026, 3:14 PM • 416,718 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/COMPLETED WO.pdf
lionshead warranty claim form.pdf
pdf • Jan 9, 2026, 11:24 AM • 576,607 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/lionshead warranty claim form.pdf
Email to Lytrenda at FR.pdf
mail-artifact • Jan 9, 2026, 11:04 AM • 222,467 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Email to Lytrenda at FR.pdf
Email from Beth Scott at Lionshead.pdf
mail-artifact • Jan 9, 2026, 11:03 AM • 281,582 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Email from Beth Scott at Lionshead.pdf
Tire TSB.pdf
pdf • Jan 9, 2026, 11:02 AM • 1,621,378 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Tire TSB.pdf
WO.pdf
pdf • Jan 7, 2026, 10:17 AM • 414,520 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/WO.pdf