Claim explorer / evidence thread
Claim 26375
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
6 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/LINE 3 TAG.PNG
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
37 indexed side comments on this claim.
Latest visible thread signal
Mar 28, 2026, 10:05 AM • dealer_or_external • Thank you
Role mix
Dealer 0 • OEM 0 • Processor 22
Decision cues
Denial signals 5 • info / missing-doc asks 12 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Appliance data tags visible; no clear damage shown.
Human interpretation • confidence 0.82
supporting-image
Image shows an RV interior cabinet/drawer area opened up to access a gray metal appliance, likely a Suburban RV furnace/heater. Visible components include the furnace housing, intake/vent grille, data/warning label, wiring harnesses, black duct/hose, drawer slide hardware, wood cabinetry, and floor area.
Visible condition/damage:
- No obvious external damage to the furnace housing is visible.
- Area appears partially disassembled for service: drawer/slide removed or extended, wiring exposed.
-
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 3 (case 26375, claims-paid): Interior RV service/access area behind/around an appliance or utility compartment. Visible components include a gray plastic/metal equipment housing with circular molded knockouts, black corrugated wall/paneling, wood vertical framing, foil-faced insulation/tape, loose wiring, and a green hose/cable.
Visible issue/damage: loose/detached black sealant/foam strips and debris on the floor, dirty/stained base area, and possible moisture staining or resi
Human interpretation • confidence 0.00
supporting-image
Close-up of trailer tire and wheel assembly, likely for claim line 4.
- **Visible components:** Trailer tire sidewall mounted on black/silver alloy wheel with lug nuts and center cap partially visible.
- **Readable tire markings:** “ST235/80R16,” “For Trailer Service Only,” “Featuring Durawall Technology,” “DOT 1PJUN A511V,” “1225,” and “Do not mount on 16.5 inch rim.”
- **Damage observed:** No clear puncture, bulge, sidewall cut, tread damage, or wheel/rim impact damage visible in this photo.
Human interpretation • confidence 0.00
supporting-image
Photo shows a loose black plastic plumbing valve/fitting on a countertop. It appears to be an angled shutoff/drain-type component with threaded male ends and a rectangular handle/knob. Visible issue: a small metal spring is protruding/exposed from the lower threaded opening, suggesting the internal valve/check mechanism may have come apart or failed. No labels, part numbers, or document text are visible.
Repair context/claim linkage: likely supports claim line 2 for replacement/repair of this f
Human interpretation • confidence 0.00
supporting-image
Image shows a removed black plastic plumbing fitting/valve on a countertop.
- **Component/part:** Small T/angle-style plastic shutoff or diverter valve with a rectangular turn handle and two visible male threaded ports.
- **Visible condition/damage:** Light scuffing/wear and residue on the plastic threads/body; no obvious crack, break, or deformation visible from this angle.
- **Labels/markings:** Molded markings visible, including what appears to be “POM” on the lower stem/port and a small cir
Human interpretation • confidence 0.00
supporting-image
Claim image LINE 2.jpeg (case 26375, tri-1202 / nuCamp): Interior hidden utility/cabinet area showing black plumbing/hoses routed along wall/floor with clamp fittings and a black plastic connector/valve assembly. Adjacent wood paneling, wall surface, and black metal/trim framing visible. No readable labels or document text. No clear visible break, leak, or physical damage apparent from this photo; likely provided to document plumbing/connection location for claim line 2.
Human interpretation • confidence 0.00
supporting-image
Image shows a small black plastic plumbing-style fitting/valve component on a countertop.
- **Visible part/component:** Black plastic angled/tee-like fitting with circular opening at top, threaded end at bottom, and a small metal spring protruding from the threaded end.
- **Visible damage/condition:** Component appears removed from assembly. There is a visible split/crack or seam opening along the plastic body near the collar/neck area; threaded end/spring may indicate an internal valve/check m
Human interpretation • confidence 0.00
supporting-image
- **Visible components:** Close-up of trailer wheel/tire assembly with black alloy rim, silver spoke accents, metal valve stem with yellow cap, and adjacent silver body/step/skirt panel over green turf.
- **Visible damage/condition:** Tire sidewall shows minor surface scuffing/marks and appears very close to the adjacent metal panel/trim; possible clearance/rub concern. No obvious puncture, blowout, bent rim, or broken wheel component visible in this image.
- **Readable labels/text:** Tire sidew
Human interpretation • confidence 0.00
supporting-image
Image shows a removed gray plastic plumbing valve/fitting on a countertop, likely part of the water/winterization system. It has two threaded hose/barb-style ports and a rectangular shutoff/selector handle. A small coil spring and a round beige/white plug or seal are laid next to it, suggesting the valve has been disassembled or internal parts came out.
Visible condition: no clear crack is visible from this angle, but the loose spring/seal indicates an internal valve failure, missing internal r
Human interpretation • confidence 0.00
supporting-image
Claim line 2 image shows a black plastic plumbing/RV component being held, with a male threaded fitting at the bottom.
Visible label/text:
- “B&B”
- “MODEL 571”
- “125 PSI”
- “1/2”
- “RV USE ONLY”
Condition/damage observed:
- Exterior scuffing/wear on the plastic face.
- No clear crack, break, or leak point is visible in this photo.
- Threads appear present; no obvious thread damage visible from this angle.
Repair/claim context:
- Likely documentation of the requested/replaced plumbing pressu
Human interpretation • confidence 0.00
supporting-image
Close-up of a black plastic threaded plumbing component/fitting/valve being held by hand on a countertop.
- **Visible damage:** Scuffing/scratches on the square top and cylindrical body. A visible vertical seam/line runs down the body and threaded end; possible crack/split, but not fully clear from the image.
- **Parts/components:** Square top cap/handle, cylindrical body, side tabs/lugs, male threaded lower connection.
- **Labels/text:** No readable labels, markings, or document text visible.
Human interpretation • confidence 0.00
supporting-image
Image shows the RV/trailer identification labels on a white exterior/interior panel. No physical damage or repair area is visible.
- **Visible components/labels:** Tire and Loading Information placard, VIN/barcode certification label, manufacturer certification label.
- **Readable text/details:**
- Tire placard: “TIRE AND LOADING INFORMATION”; combined weight of occupants/cargo appears listed; front/rear/spare tire size appears **ST235/80R16E** with cold pressure **80 PSI / 552 kPa**.
- VIN
Human interpretation • confidence 0.00
supporting-image
Photo shows a black plastic RV component/connector or electrical part held in hand on a speckled countertop.
Visible details:
- Rectangular black housing with a round/pipe-like black extension on one side.
- Surface is scuffed/worn; embossed text is partly hard to read.
- No clear crack, break, burn mark, or deformation visible in this image.
Readable/partial labels:
- “THIS SIDE UP”
- “B&B” logo/mark
- “MODEL 571” or similar
- “US”
- “FOR RV USE ONLY”
- CSA certification mark visible
- Additi
Human interpretation • confidence 0.00
supporting-image
Close-up of trailer tire and alloy wheel.
- **Visible components:** Tire sidewall and black/silver multi-spoke rim.
- **Readable tire markings:** “ST235/80R16,” “FOR TRAILER SERVICE ONLY,” “Featuring Durawall Technology,” DOT code partially visible.
- **Condition/damage observed:** No clear tire puncture, bulge, or tread damage visible in this photo. Minor scuffing/marking appears on the wheel/rim edge at the right side, but extent is unclear.
- **Repair context:** Supports a claim line related
Human interpretation • confidence 0.00
supporting-image
- **Visible damage:** Tire sidewall shows a localized outward bulge/deformation in the lower sidewall area, highlighted by a blue annotation box. This is consistent with a sidewall separation/bulge concern. No tread damage is visible in this view.
- **Parts/components visible:** Black alloy wheel/rim, tire sidewall, valve stem with yellow cap/TPMS-style fitting, trailer/RV wheel area on green turf.
- **Labels/text visible:** Partial molded tire sidewall text is visible but not fully legible; app
Human interpretation • confidence 0.00
Claim Lines
complaint
FLUSH TANK IS LEAKING, CUST WILL GO OVER DETAIL WITH TECH
needs-review • confidence 0.03
cause
BLACK TANK FLUSH IS LEAKING
needs-review • confidence 0.03
correction
REPLACE BLACK TANK FLUSH
needs-review • confidence 0.03
complaint
GETTING NO HEAT TO THE BEDROOM AND BATHROOM
needs-review • confidence 0.00
cause
UPON INSPECTION THERE IS A 1" GAP BETWEEN FURNACE AIR OUTLET AND DUCTWORK IN THE FLOOR. ALLOWING AIR LEAKAGE AND REDUCED AIR FLOW TO AFFECTED AREAS.
needs-review • confidence 0.06
correction
REMOVE AND REINSTALL FURNACE.BUILD A NEW PLATFORM WITH NEW GASKET TO INSTALL GASKET ON.
needs-review • confidence 0.03
complaint
RIGHT FRONT TIRE HAS A SPOT STICKING OUT ON IT
needs-review • confidence 0.06
cause
VERIFIED TIRE HAS A BULGE ON RIGHT FRONT. THIS IS CAUSED BY INTERNAL DAMAGE TO THE TIRES STRUCTURE. *26375*
needs-review • confidence 0.12
correction
REPLACE TIRE.DAMAGED TIRE NEEDS TO BE REMOVED FROM RIM AND INSTALL NEW ONE.
needs-review • confidence 0.06
Evidence Thread
Stephanie Davis
dealer_or_external • Jan 7, 2026, 10:19 AM
@Stephanie K @Ashlee O Only claiming lines 2,3, and 4 please.
Stephanie Kendziorski
processor • Jan 7, 2026, 1:10 PM
Submitted PA 2543841
Stephanie Kendziorski
processor • Jan 8, 2026, 8:11 PM
@Stephanie D Job 2 approved .3
Job 3 approved 2.3
Job 4 - denied - vendor for tire has stated this is cosmetic and does not affect performance of the tire
Stephanie Kendziorski
processor • Jan 8, 2026, 8:11 PM
@Stephanie D Job 2 approved .3
Job 3 approved 2.3
Job 4 - denied - vendor for tire has stated this is cosmetic and does not affect performance of the tire
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:34 AM
@Stephanie K On job 4 (tire)
A bulge on a tire can cause significant problems. It indicates a severe structural failure within the tire’s internal casing, which is a serious safety hazard. The bulge forms when the internal reinforcement materials, such as textile cords, break or detach, allowing air pressure to escape and causing the tire's sidewall to bulge outward. This can lead to a blowout, a sudden loss of air pressure, and loss of vehicle control, potentially causing accidents. @Chris B what do you think on this one?
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:35 AM
@Tessa C Approved to order,
Line 2: black tank flush
Line 3: a gasket for the furnace (Jayson is the tech if you have questions on this one)
Stephanie Kendziorski
processor • Jan 9, 2026, 9:37 AM
I do find it unusual that it would have been denied. Stephanie, I am going to upload a picture here and tag you in it. FR had asked to see the area where the bulge was occurring, and I highlighted it. I sent it over to them. I just want to confirm that I highlighted the correct area.
Stephanie Kendziorski
processor • Jan 9, 2026, 9:39 AM
@Stephanie D This is the picture I sent over to them where I highlighted the area with the bulge. Did I properly document where the bulge is?
Stephanie Davis
dealer_or_external • Jan 9, 2026, 9:43 AM
Yes, that is the correct area. This one stumped me too. And thank you for sending that over to them showing the bulge!
Stephanie Kendziorski
processor • Jan 9, 2026, 9:45 AM
I had sent that over to them BEFORE they denied it, so I am assuming the vendor also has that photo. Let me email FR on it and put your explanation that yo provided there and see what happens.
Stephanie Kendziorski
processor • Jan 9, 2026, 9:52 AM
Emailed FR about tire line, CC'd Stephanie and Ashlee on email.
Stephanie Davis
dealer_or_external • Jan 9, 2026, 10:08 AM
Yes, this is correct
Stephanie Davis
dealer_or_external • Jan 9, 2026, 10:18 AM
@Tessa C Hold on ordering parts, Cole said we need to wait until the tire issue is resolved. :)
Tessa Coffey
dealer_or_external • Jan 9, 2026, 10:19 AM
@Stephanie D will do
Stephanie Kendziorski
processor • Jan 9, 2026, 11:02 AM
Lionshead tire responded to the email, and is still stating that it is a cosmetic issue. I have attached the TSB they sent over here in DB. @Chris B Do you have any thoughts on this one now that we have gotten a denial on it twice?
Chris Balderrama
processor • Jan 9, 2026, 11:12 AM
It is extremely dangerous to have that bulge. Tire needs to be replaced. I would not allow the customer to take it with the bulge.
Chris Balderrama
processor • Jan 9, 2026, 11:12 AM
Cole Perkins
Stephanie Kendziorski
processor • Jan 9, 2026, 11:15 AM
@Cole P - just confirming the tag was activated. Chris' just shows up as black text, not a tag.
Stephanie Davis
dealer_or_external • Jan 9, 2026, 11:28 AM
@Stephanie K I have completed the Lionshead form and attached it. I was wondering if we need to contact the Goodyear customer service. @Cole P please let us know what you think we should do from here; I'm at a standstill.
Chris Balderrama
processor • Jan 9, 2026, 11:30 AM
Cole Perkins
Stephanie Kendziorski
processor • Jan 9, 2026, 11:31 AM
I've got one more email over to FR. Chris had responded that since it is such a safety concern, I should tell FR that you can't release the unit to the customer and see how they approach it that way/offer any assistance. Hold until until I hear back from Latrenda.
Chris Balderrama
processor • Jan 9, 2026, 11:31 AM
My @ are not showing up. Hmmm
Cole Perkins
dealer_or_external • Jan 9, 2026, 11:32 AM
The unit is in the field this was a service call but I will hold ordering parts until we sort this out
Stephanie Kendziorski
processor • Jan 9, 2026, 11:34 AM
@Heidi H This is where I thought it was
Heidi Huntley
processor • Jan 9, 2026, 11:36 AM
I see what you mean
Ashlee Olsen
processor • Jan 16, 2026, 12:44 PM
Hi Cole, it doesn't sound like job 4 with the tire is going to go anywhere. They are sticking with this strictly being a cosmetic concern.
Cole Perkins
dealer_or_external • Jan 19, 2026, 9:07 AM
Would you like us to go ahead and order the parts for this one?
Ashlee Olsen
processor • Jan 19, 2026, 11:51 AM
@Cole P Good morning! Job 4 was denied via warranty. We had communications with both FR and Lionshead, so that is up to you and the customer.
Cole Perkins
dealer_or_external • Jan 20, 2026, 10:26 AM
@Tessa C order the parts
Tessa Coffey
dealer_or_external • Jan 21, 2026, 9:57 AM
@Cole P ON ORDER 17675
Tessa Coffey
dealer_or_external • Feb 6, 2026, 12:44 PM
@Cole P PARTS ARE HERE ON THIS ONE.
Cole Perkins
dealer_or_external • Mar 17, 2026, 2:07 PM
@Stephanie D this is the one
Ashlee Olsen
processor • Mar 17, 2026, 4:48 PM
submitted C#2543841
Ashlee Olsen
processor • Mar 19, 2026, 4:21 PM
@Stephanie D WO 26375 FR feedback: 03/18/2026rratliff@forestriverinc.comPictures are required for this repair. Please provide the following pictures: 1. The complete item (all sides, part removed) 2. The defect, if possible 3. Identifying marks, tags, labels, stamps - or location - or model/serial numbers
Ashlee Olsen
processor • Mar 26, 2026, 12:43 PM
@Stephanie D I believe you billed this one out with the new labor rate, total submitted is $463.98
Ashlee Olsen
processor • Mar 26, 2026, 12:43 PM
paid $463.98 3/24 check #3128909
Stephanie Davis
dealer_or_external • Mar 28, 2026, 10:05 AM
Thank you
Claim Files
COMPLETED WO.pdf
pdf • Mar 17, 2026, 3:14 PM • 416,718 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/COMPLETED WO.pdf
lionshead warranty claim form.pdf
pdf • Jan 9, 2026, 11:24 AM • 576,607 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/lionshead warranty claim form.pdf
Email to Lytrenda at FR.pdf
mail-artifact • Jan 9, 2026, 11:04 AM • 222,467 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Email to Lytrenda at FR.pdf
Email from Beth Scott at Lionshead.pdf
mail-artifact • Jan 9, 2026, 11:03 AM • 281,582 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Email from Beth Scott at Lionshead.pdf
Tire TSB.pdf
pdf • Jan 9, 2026, 11:02 AM • 1,621,378 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/Tire TSB.pdf
WO.pdf
pdf • Jan 7, 2026, 10:17 AM • 414,520 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26375/WO.pdf