Claim explorer / evidence thread
Claim 26137
TRI 1202 • Ashlee • Warranty Checks • nucamp
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Approaching deadline
145d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
145d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
145d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Approaching deadline
145 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 2 • RO lines 3 • human-described photos 0 • 3C unknown • reconciliation reconciled • linked side comments 1
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
49
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 31, 2026, 2:54 AM.
Indexed evidence
29 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
22 indexed side comments on this claim.
Latest visible thread signal
Jul 14, 2026, 11:55 AM • processor • done
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
No human-level description yet.
parts-photo
Warranty claim line 1 tag photo showing the data plate inside/under a Dometic rooftop air conditioner housing. No visible damage is shown; image appears to document unit identification for repair/claim verification.
Visible label details:
- Brand: Dometic
- Model: FJX3473MWHAS
- MFG #: 3473MWHAS-MX
- Serial #: 42899745
- Item #: 9600028598
- Product #: 9700008695
- Type: Outdoor use, 115 VAC, 60 Hz, 1PH
- Refrigerant: R410A, 12.7 oz
- Capacity: 13,500 BTU
- Electrical: RLA cool 13, LRA 73.0, fa
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
parts-photo
No human-level description yet.
parts-photo
Screenshot of UPS shipping cost/return tracking rate page, not a physical damage photo.
- Visible content: UPS shipping fee summary on yellow background.
- Total with discount: **$15.36**
- Published charges: **$21.94**
- Package 1:
- **UPS Ground: $18.28**
- **Fuel Surcharge: $3.66**
- Subtotals:
- Shipping Fees / Combined Charges: **$21.94**
- Contract Rate: **$15.36**
- Notes visible: rate excludes VAT/taxes/duties; includes fuel surcharge; invoice may vary. “Ask UPS” help button sho
Human interpretation • confidence 0.00
parts-photo
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
- **Visible unit/area:** Exterior side wall of a “Citation” travel trailer/RV, curb/roadside unclear. Includes upper roof/side trim, vertical slide/body seam, windows, storage/service hatches, lower skirt, dual wheels, graphics.
- **Visible damage/condition:** A long black vertical rubber seal/gasket at the forward edge of the wall/slide area appears loose or hanging away from the body, especially at the lower end where it curls outward. General aged sealant/caulking is visible around windows an
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
- **Visible unit/area:** Front-left/driver-side corner and side wall of a white “Citation” travel trailer/RV.
- **Visible damage/condition:** A long black vertical exterior strip/trim or seal is hanging loose down the front side corner seam from near the upper roof/side transition to the lower wall. It appears detached from its normal position. No clear major wall crack or impact damage visible from this distance.
- **Components shown:** Front cap/sidewall corner molding, side windows, exterior
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
- **Visible unit/area:** Front/driver-side area of a white travel trailer with black A-frame/tongue, propane tank cover, safety chains, amber marker lights, side/front compartment or rock-guard panel.
- **Labels/text:** Large front panel reads **“Citation”**. Background RV shows **“Bounder”**.
- **Visible damage:** Lower front/side corner molding/trim appears loose, bowed, or separated from the body near the bottom-left/front corner. Some staining/scuffing along vertical seam/trim; minor surface
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Exterior curb/roadside view of a travel trailer side wall.
- **Visible components:** upper roof/side trim, awning/rail area, black-framed side window with blinds, exterior storage/access doors, wheel wells/dual axles, utility hookup, side graphics/decals.
- **Visible damage/issue:** A thin cable/strap is hanging diagonally from the upper side/awning rail area down to a small round wall-mounted fitting, suggesting a loose/detached support cable or awning-related hardware. Sealant around the wind
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Image shows exterior rear/driver-side corner of a travel trailer.
- **Visible damage/condition:** Possible sealant/trim deterioration at the upper rear corner/roof edge and along the vertical rear corner molding; dark staining/spotting on the seam suggests aged caulk or possible leak path. No obvious large impact damage or panel cracking visible.
- **Parts/components visible:** Rear wall, driver-side wall, roof perimeter trim, vertical corner molding, red clearance/marker lights, taillight, rea
Human interpretation • confidence 0.00
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
- **Vehicle/area shown:** Front/curb-side exterior of a white “Citation” travel trailer/RV.
- **Visible components:** Front fiberglass/aluminum wall, large front “Citation” sign/panel with black trim, decorative striping, amber clearance lights, lower front marker light, tongue jack, safety chains, black propane tank cover, A-frame/tongue, side entry area/compartments partially visible.
- **Visible damage/condition:** No clear major damage visible in this photo. Front wall and corner trim appear
Human interpretation • confidence 0.00
Claim Lines
complaint
CS THAT THE A/C KICKS ON BUT THE BLOWER WILL NOT TURN ON
needs-review • confidence 0.17
complaint
CS THAT THE A/C KICKS ON BUT THE BLOWER WILL NOT TURN ON
needs-review • confidence 0.17
complaint
CS THAT THE A/C KICKS ON BUT THE BLOWER WILL NOT TURN ON
needs-review • confidence 0.09
cause
TECH FOUND THE FAN MOTOR IS LOCKED UP. MANUFACTOR DEFECT IN PART TO ALLOW A/C TO WORK CORRECTLY.
needs-review • confidence 0.17
cause
TECH FOUND THE FAN MOTOR IS LOCKED UP. MANUFACTOR DEFECT IN PART TO ALLOW A/C TO WORK CORRECTLY.
needs-review • confidence 0.17
cause
TECH FOUND THE FAN MOTOR IS LOCKED UP. MANUFACTOR DEFECT IN PART TO ALLOW A/C TO WORK CORRECTLY.
needs-review • confidence 0.09
correction
REPLACE FAN MOTOR AND TEST A/C CUTSHALL, TERSEA Customer #: 90106
needs-review • confidence 0.20
correction
REPLACE FAN MOTOR AND TEST A/C CUTSHALL, TERSEA Customer #: 90106
needs-review • confidence 0.20
correction
REPLACE FAN MOTOR AND TEST A/C CUTSHALL, TERSEA Customer #: 90106
needs-review • confidence 0.06
Evidence Thread
Ashlee Olsen
processor • Oct 6, 2025, 5:20 PM
@Stephanie D Hey! Is the work completed on this one? Also, do you need job 1 and 2 or just job one? The other WO you have on here is just for job 1, so wanted to verify. Thank you!
Stephanie Davis
dealer_or_external • Oct 7, 2025, 12:45 PM
This WO is for the proof of purchase that is usually required for warranty. We will just be claiming line 1 on the WO attached to the file. I should have gave an explanation on that, sorry.
Stephanie Davis
dealer_or_external • Oct 7, 2025, 12:46 PM
@Ashlee O This is the WO that will need to go over for warranty authorization on this one please.
Ashlee Olsen
processor • Oct 7, 2025, 12:48 PM
No worries, thank you!
Ashlee Olsen
processor • Oct 7, 2025, 12:53 PM
PA sent to Dometic
Ashlee Olsen
processor • Oct 7, 2025, 2:03 PM
@Stephanie D I've attached the approval, however they only approved 1 hour.
Ashlee Olsen
processor • Oct 7, 2025, 2:06 PM
PA# 10359277
Stephanie Davis
dealer_or_external • Oct 8, 2025, 11:34 AM
@Tessa C This will be arriving!
Stephanie Davis
dealer_or_external • Oct 8, 2025, 11:36 AM
@Tessa C Sales order for the ac motor
Tessa Coffey
dealer_or_external • Oct 16, 2025, 4:32 PM
@Stephanie D PART CAME IN.
Stephanie Davis
dealer_or_external • Oct 27, 2025, 1:02 PM
@Ashlee O I have attached proof of shipping cost for part return and added that to the completed wo. This part was sent no charge, so I attached where I found a cost for this to add 30% to it. Maybe I got this one correct :)
Ashlee Olsen
processor • Oct 27, 2025, 1:59 PM
Looks great! Thank you!
Ashlee Olsen
processor • Oct 27, 2025, 1:59 PM
submitted Case#10359277
Stephanie Davis
dealer_or_external • May 27, 2026, 2:18 PM
@Ashlee O Hey, I noticed in my book this was not paid. I did not see a part tested good email or comment, I could have overlooked though! Can you let me know if we have not been paid for this or if I did miss something? I looked on Dometic and it says processing. Thanks! :)
Ashlee Olsen
processor • May 27, 2026, 2:38 PM
Looking into this now!
Ashlee Olsen
processor • May 28, 2026, 12:46 PM
@Stephanie D WO 26137, I'm not sure what happened here, but the check is on it's way
Stephanie Davis
dealer_or_external • May 28, 2026, 3:41 PM
Thank you!
Stephanie Kendziorski
processor • Jun 18, 2026, 9:36 AM
done @Ashlee O For work order 26137
Ashlee Olsen
processor • Jun 18, 2026, 3:04 PM
@Stephanie D this was paid $190.36, I just emailed them letting them know about the state law/mark up to see how we can get that portion paid.
Ashlee Olsen
processor • Jun 18, 2026, 3:05 PM
paid $190.36 6/4/2026 check #303487- emailed Dometic about 30% markup left off payment
Stephanie Davis
dealer_or_external • Jun 19, 2026, 9:00 AM
Thank you!
Stephanie Kendziorski
processor • Jul 14, 2026, 11:55 AM
done
Claim Files
26137-2 PAID CHECK.pdf
pdf • Jul 13, 2026, 4:24 PM • 469,752 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26137-2 PAID CHECK.pdf
26137 PAID CHECK.pdf
pdf • Jun 17, 2026, 9:28 AM • 459,634 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Warranty Checks/2026/Vendor 2026/26137 PAID CHECK.pdf
Payment email.pdf
mail-artifact • May 28, 2026, 12:45 PM • 657,214 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Payment email.pdf
Payment email.pdf
mail-artifact • May 28, 2026, 12:45 PM • 657,214 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/Payment email.pdf
Payment email.pdf
mail-artifact • May 28, 2026, 12:45 PM • 657,214 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Payment email.pdf
Shipment Receipt _ UPS ON PART RETURN.pdf
pdf • Oct 27, 2025, 12:54 PM • 56,865 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Shipment Receipt _ UPS ON PART RETURN.pdf
Shipment Receipt _ UPS ON PART RETURN.pdf
pdf • Oct 27, 2025, 12:54 PM • 56,865 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/Shipment Receipt _ UPS ON PART RETURN.pdf
Shipment Receipt _ UPS ON PART RETURN.pdf
pdf • Oct 27, 2025, 12:54 PM • 56,865 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Shipment Receipt _ UPS ON PART RETURN.pdf
COMPLETED WO.pdf
pdf • Oct 27, 2025, 12:53 PM • 414,360 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Oct 27, 2025, 12:53 PM • 414,360 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/COMPLETED WO.pdf
COMPLETED WO.pdf
pdf • Oct 27, 2025, 12:53 PM • 414,360 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/COMPLETED WO.pdf
Email.pdf
mail-artifact • Oct 7, 2025, 2:12 PM • 546,054 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Email.pdf
Email.pdf
mail-artifact • Oct 7, 2025, 2:12 PM • 546,054 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/Email.pdf
Email.pdf
mail-artifact • Oct 7, 2025, 2:12 PM • 546,054 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Email.pdf
Sales order.pdf
pdf • Oct 7, 2025, 2:07 PM • 268,445 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Sales order.pdf
Sales order.pdf
pdf • Oct 7, 2025, 2:07 PM • 268,445 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/Sales order.pdf
Sales order.pdf
pdf • Oct 7, 2025, 2:07 PM • 268,445 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/Sales order.pdf
PA approval.pdf
pdf • Oct 7, 2025, 2:05 PM • 242,201 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/PA approval.pdf
PA approval.pdf
pdf • Oct 7, 2025, 2:05 PM • 242,201 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/PA approval.pdf
PA approval.pdf
pdf • Oct 7, 2025, 2:05 PM • 242,201 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/PA approval.pdf
WO.pdf
pdf • Oct 6, 2025, 4:48 PM • 412,222 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/WO.pdf
WO.pdf
pdf • Oct 6, 2025, 4:48 PM • 412,222 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/WO.pdf
WO.pdf
pdf • Oct 6, 2025, 4:48 PM • 412,222 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/WO.pdf
PROOF OF PURCHASE OF AC AND INSTALL.pdf
pdf • Oct 6, 2025, 4:48 PM • 415,231 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/PROOF OF PURCHASE OF AC AND INSTALL.pdf
PROOF OF PURCHASE OF AC AND INSTALL.pdf
pdf • Oct 6, 2025, 4:48 PM • 415,231 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/PROOF OF PURCHASE OF AC AND INSTALL.pdf
PROOF OF PURCHASE OF AC AND INSTALL.pdf
pdf • Oct 6, 2025, 4:48 PM • 415,231 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/PROOF OF PURCHASE OF AC AND INSTALL.pdf
DOMETIC PERFORMANCE SHEET.pdf
pdf • Oct 6, 2025, 4:47 PM • 606,105 bytes
/home/openclaw/nas/Dropbox/#recycle/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/DOMETIC PERFORMANCE SHEET.pdf
DOMETIC PERFORMANCE SHEET.pdf
pdf • Oct 6, 2025, 4:47 PM • 606,105 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26137/DOMETIC PERFORMANCE SHEET.pdf
DOMETIC PERFORMANCE SHEET.pdf
pdf • Oct 6, 2025, 4:47 PM • 606,105 bytes
/home/openclaw/nas/Dropbox/TRI 1202/7- Claims In Process/7.1- Claims Submitted- iCS/Vendor/26137/DOMETIC PERFORMANCE SHEET.pdf