Claim explorer / evidence thread
Claim 26058
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 63
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
63
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26058/LINE 6 TAG .png
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Dec 31, 2025, 4:09 PM • processor • paid $554.24 check #1573046
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows a close-up of a Lippert component identification label on a silver/gray metal step or rail assembly. No visible physical damage is apparent in this photo; it appears intended to document the part/tag for the claim.
Visible label/text:
- Lippert
- DOM: 7/15/2025
- RPO: 0014628227
- “STEP SOLID 4.0 TRP 20.13 AS STR 8.0N”
- “LCH ADJ 26IN RO”
- Part/ID numbers: 794005, 2023047846
- “32.00”
- Patent text: “www.lci1.com/patents”
Repair/claim context:
- This image likely supports warranty
Human interpretation • confidence 0.00
supporting-image
Photo shows RV entry step/threshold area with marked scuffs on black trim.
Human interpretation • confidence 0.67
supporting-image
Claim image “LINE 2.jpg” shows an interior RV floor area near a doorway/threshold.
- **Visible damage/condition:** The flooring/transition strip at the doorway appears lifted or not seated flat, with a visible raised edge/gap. Blue tape marks the affected area. Minor dark debris/scuffs visible on the floor.
- **Parts/components:** Wood-look vinyl/laminate flooring, doorway threshold/transition area, adjacent wall/cabinet panel, round black floor/wall vent on right.
- **Text/labels:** No readabl
Human interpretation • confidence 0.00
supporting-image
Close-up of a light woodgrain/laminate interior panel or cabinet face. A small dark speck/blemish is visible near the right side above a piece of blue painter’s tape labeled “5.” No obvious crack, break, or large deformation is visible. The tape appears to mark the reported defect area for warranty documentation. File is labeled LINE 4, but the visible marker reads “5,” so claim-line linkage is uncertain.
Human interpretation • confidence 0.00
supporting-image
Image shows an RV entry step assembly, likely claim line 6.
- Component/part: Lippert “Solid Step 4.0” fold-down entry steps.
- Visible label text: “LIPPERT,” “SOLID STEP 4.0,” warning/caution label, “500 LB / 227 KG” capacity visible.
- Visible condition/damage: Step surfaces and black housing/door-side panel show dirt, scuffs, and streaking. No clear break, deformation, missing hardware, or obvious functional damage visible in this photo.
- Repair context: Documentation photo identifying the
Human interpretation • confidence 0.00
supporting-image
Image shows an interior RV floor area next to a sofa/bench base or slide-out trim rail. The visible issue appears to be a small dark gouge/scratch or puncture mark on the vinyl/laminate plank flooring near a plank seam. Surrounding planks show normal woodgrain pattern; no large cracks, lifting, or water damage are clearly visible.
Visible components: vinyl plank flooring, black lower trim/track beneath seating, tan upholstery/cushion edge.
Labels/text: none visible.
Repair context: likely f
Human interpretation • confidence 0.00
supporting-image
Image shows interior flooring near cabinetry/threshold area. A blue tape marker labeled “5” identifies the claim line location. Visible issue appears to be a small chip/scuff or damaged spot along/near a flooring seam between plank/vinyl sections, adjacent to carpet/soft flooring edge. No labels or documents visible beyond the handwritten claim-line marker. This image likely supports claim line 5 for flooring finish/seam damage repair.
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 26058, claim line 1: Close-up of a nucamp RV exterior vertical black trim/seal next to a light-colored sidewall. A small localized dent/scuff or indentation is visible on the black trim just above/behind a piece of blue painter’s tape used to mark the defect. Background shows part of a window/door opening. No readable labels or document text visible. Repair context likely relates to damaged exterior trim/weatherstrip molding at the marked area.
Human interpretation • confidence 0.00
supporting-image
Claim line 1 image shows an exterior RV side area with a vertical black trim/seal or molding next to a light-colored wall panel. A piece of blue painter’s tape marks the concern. Visible damage appears to be a small scuff/scratch or shallow gouge on the black vertical trim near the tape; no obvious structural damage is visible. Background includes part of a window on the adjacent side. No readable labels or document text are present. Context suggests warranty repair/replacement or touch-up of th
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case 26058 / LINE 2:
- **Visible component:** Light gray wood-look vinyl/laminate flooring planks inside RV/trailer.
- **Damage observed:** Small dark gouge/tear or chipped spot on the floor surface, located near plank seams. A faint smudge/discoloration is also visible around the area.
- **Marker/label:** Blue painter’s tape placed near the defect, likely identifying the repair location.
- **Text/documents:** No readable document or screenshot text present.
- **Repair
Human interpretation • confidence 0.00
supporting-image
RV exterior awning rail/arm shown; minor scuff or deformation visible, identity not shown.
Human interpretation • confidence 0.61
supporting-image
Image shows a close-up of a dark tinted panel/door or window frame area with a white barcode/part label attached.
- **Visible component:** Black framed glass/acrylic panel, likely an RV door/window or hatch-related assembly.
- **Damage visible:** No clear physical damage is visible in this photo. Only minor dust/surface debris and reflections/glare are present.
- **Label/document text:** Sticker includes barcodes and partially readable manufacturing/part information. Text appears to reference a
Human interpretation • confidence 0.00
supporting-image
RV side exterior shows vertical black trim/rail with fasteners; no obvious damage visible.
Human interpretation • confidence 0.62
supporting-image
Photo shows RV side awning/rail area with fasteners; no clear damage visible.
Human interpretation • confidence 0.58
supporting-image
- **Visible item:** White manufacturer/VIN certification label with barcode on a dark glossy exterior surface, likely trailer body/frame/door-jamb area. Adjacent black trim/channel and panel seam visible.
- **Damage condition:** No clear physical damage shown in this photo. Surface has dust/smudges/glare; label appears intact.
- **Readable/partial label text:** nuCamp RV/manufacturer certification style label; includes barcode, **DATE: 2/2022**, VIN/serial text and GVWR/GAWR/tire/rim information
Human interpretation • confidence 0.00
supporting-image
Claim line linkage: LINE 2, image 7, case 26058 (claims-paid).
Visible content/damage:
- Close-up of a light wood-look floor surface, likely RV vinyl/laminate plank flooring.
- Several dark smudges/scuff marks and small debris/spotting are visible near the center/right area.
- Plank seams are visible; no clear cracking, gouging, lifting, or separation is evident from this photo.
- A white trim/base edge is partially visible at lower left.
Parts/components:
- Interior floor covering/plank surfa
Human interpretation • confidence 0.00
supporting-image
Interior entry doorway of a nüCamp trailer/RV. Visible components include the open door frame/jamb, latch/strike hardware, lower threshold area, wall panel, fire extinguisher, and a black electrical outlet/USB panel. Blue painter’s tape is applied near the door seal/jamb area, likely marking the issue location.
Visible concern appears to be at the entry door jamb/seal/strike area, with possible misalignment or adjustment/fitment issue; no obvious major breakage is visible in the photo. Claim li
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 26058, LINE 2): Close-up of a light wood-look floor panel/plank surface. Visible concern appears to be a small dark spot/nick or possible puncture/scuff near the center-left, with minor surface marks around it. Plank seams and woodgrain pattern are visible. No labels, part numbers, documents, or screenshot text are present. Likely linked to a flooring/surface damage repair line; specific component beyond floor covering is not identifiable from this image alone.
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 26058, LINE 2): Close-up of light wood-look interior flooring/vinyl plank. Visible issue appears to be several small dark specks/marks and minor scuff/discoloration near a plank seam. No labels, documents, or readable text present. Component involved: floor covering/interior flooring surface. Damage extent appears localized and cosmetic based on this image. Claim-line linkage: file name indicates this supports Line 2.
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (case 26058, LINE 2): Close-up of a light wood-look floor panel/surface, likely trailer interior flooring. Visible condition includes scattered dark scuffs, small scratches/gouges, dirt/marks, and wear near/along a plank seam. No labels, documents, screenshots, or part numbers visible. Component implicated: interior floor covering/panel. Repair context likely relates to cosmetic flooring damage/defect on claim line 2; exact cause and required repair cannot be confirmed from
Human interpretation • confidence 0.00
supporting-image
Close-up of Carefree awning/rail area with blue tape; damage not clearly visible.
Human interpretation • confidence 0.63
supporting-image
Photo shows Solera awning fabric/label; no clear damage visible.
Human interpretation • confidence 0.75
supporting-image
Photo shows Solera labeled component with no clear visible damage.
Human interpretation • confidence 0.63
supporting-image
Exterior side trim/rail shown; no clear damage visible in this photo.
Human interpretation • confidence 0.48
Claim Lines
complaint
NDS REAR EXTERIOR TRIM DENTED
needs-review • confidence 0.23
complaint
NDS REAR EXTERIOR TRIM DENTED
needs-review • confidence 0.23
complaint
NDS REAR EXTERIOR TRIM DENTED
needs-review • confidence 0.07
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.20
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.20
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.03
correction
REMOVE VINYL INSERT,REMOVE DENTED TRIM, CLEAN AREA, REPLACE WITH TN, TRI-AM RV CENTER-EAST Customer #: 47602 NEW TRIM AND VINYL INSERT, ADD BUTYL AND SEALANT TO THE AREA
needs-review • confidence 0.23
correction
REMOVE VINYL INSERT,REMOVE DENTED TRIM, CLEAN AREA, REPLACE WITH TN, TRI-AM RV CENTER-EAST Customer #: 47602 NEW TRIM AND VINYL INSERT, ADD BUTYL AND SEALANT TO THE AREA
needs-review • confidence 0.23
correction
REMOVE VINYL INSERT,REMOVE DENTED TRIM, CLEAN AREA, REPLACE WITH TN, TRI-AM RV CENTER-EAST Customer #: 47602 NEW TRIM AND VINYL INSERT, ADD BUTYL AND SEALANT TO THE AREA
needs-review • confidence 0.12
complaint
THE LINO FLOORING HAS SEVERAL BLACK SPOTS IN THE KITCHEN AND LIVING AREA.
needs-review • confidence 0.26
complaint
THE LINO FLOORING HAS SEVERAL BLACK SPOTS IN THE KITCHEN AND LIVING AREA.
needs-review • confidence 0.26
complaint
THE LINO FLOORING HAS SEVERAL BLACK SPOTS IN THE KITCHEN AND LIVING AREA.
needs-review • confidence 0.09
cause
NOTED ON DAF THIS IS NOT A SPOT THAT CAN BE CLEANED WITH WATER ONLY. THESE ARE PUDDY LIKE SPOTS.
needs-review • confidence 0.20
cause
NOTED ON DAF THIS IS NOT A SPOT THAT CAN BE CLEANED WITH WATER ONLY. THESE ARE PUDDY LIKE SPOTS.
needs-review • confidence 0.20
cause
NOTED ON DAF THIS IS NOT A SPOT THAT CAN BE CLEANED WITH WATER ONLY. THESE ARE PUDDY LIKE SPOTS.
needs-review • confidence 0.03
correction
EACH SPOT WILL HAVE TO BE GENTLY AND SOFTLY REMOVED AND THEN CLEAN EACH AREA.
needs-review • confidence 0.23
correction
EACH SPOT WILL HAVE TO BE GENTLY AND SOFTLY REMOVED AND THEN CLEAN EACH AREA.
needs-review • confidence 0.23
correction
EACH SPOT WILL HAVE TO BE GENTLY AND SOFTLY REMOVED AND THEN CLEAN EACH AREA.
needs-review • confidence 0.06
complaint
INTERIOR ENTRY DOOR RING IS DENTED AND DAMAGED
needs-review • confidence 0.26
complaint
INTERIOR ENTRY DOOR RING IS DENTED AND DAMAGED
needs-review • confidence 0.26
complaint
INTERIOR ENTRY DOOR RING IS DENTED AND DAMAGED
needs-review • confidence 0.15
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.17
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.17
cause
NOTED ON DAF DAMAGED AT INSTALL FROM FACTORY
needs-review • confidence 0.03
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW
needs-review • confidence 0.20
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW
needs-review • confidence 0.20
correction
REMOVE DAMAGED TRIM AND REPLACE WITH NEW
needs-review • confidence 0.06
complaint
SMALL HOLE IN WALL NEXT TO BATHROOM
needs-review • confidence 0.20
complaint
SMALL HOLE IN WALL NEXT TO BATHROOM
needs-review • confidence 0.20
complaint
SMALL HOLE IN WALL NEXT TO BATHROOM
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL, COLOR AND BLEND AREA CLAIM DENIED TN, TRI-AM RV CENTER-EAST Customer #: 47602 Subtotal for
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA CLAIM DENIED TN, TRI-AM RV CENTER-EAST Customer #: 47602 Subtotal for
needs-review • confidence 0.20
correction
FILL, COLOR AND BLEND AREA CLAIM DENIED TN, TRI-AM RV CENTER-EAST Customer #: 47602 Subtotal for
needs-review • confidence 0.06
complaint
WHITE PAINT ON THE LINO FLOORING IN FRONT OF THE BATHROOM
needs-review • confidence 0.20
complaint
WHITE PAINT ON THE LINO FLOORING IN FRONT OF THE BATHROOM
needs-review • confidence 0.20
complaint
WHITE PAINT ON THE LINO FLOORING IN FRONT OF THE BATHROOM
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN PAINT OFF FLOOR
needs-review • confidence 0.17
correction
CLEAN PAINT OFF FLOOR
needs-review • confidence 0.17
correction
CLEAN PAINT OFF FLOOR
needs-review • confidence 0.03
complaint
ENTRY DOOR STEPS ARE SCRATCHED
needs-review • confidence 0.31
complaint
ENTRY DOOR STEPS ARE SCRATCHED
needs-review • confidence 0.31
complaint
ENTRY DOOR STEPS ARE SCRATCHED
needs-review • confidence 0.15
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
PAINT AND BLEND THE AREA ON THE STEPS
needs-review • confidence 0.27
correction
PAINT AND BLEND THE AREA ON THE STEPS
needs-review • confidence 0.27
correction
PAINT AND BLEND THE AREA ON THE STEPS
needs-review • confidence 0.04
complaint
AWNING ARM WILL NOT GO ALL THE WAY IN AS DESIGNED
needs-review • confidence 0.30
complaint
AWNING ARM WILL NOT GO ALL THE WAY IN AS DESIGNED
needs-review • confidence 0.30
complaint
AWNING ARM WILL NOT GO ALL THE WAY IN AS DESIGNED
needs-review • confidence 0.08
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.26
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
ADJUST AWNING ARM TO OPERATE AS DESIGNED DENIED CLAIM Subtotal for
needs-review • confidence 0.30
correction
ADJUST AWNING ARM TO OPERATE AS DESIGNED DENIED CLAIM Subtotal for
needs-review • confidence 0.30
correction
ADJUST AWNING ARM TO OPERATE AS DESIGNED DENIED CLAIM Subtotal for
needs-review • confidence 0.08
Evidence Thread
Ashlee Olsen
processor • Sep 30, 2025, 1:08 PM
submitted PREAUTH24585
Ashlee Olsen
processor • Oct 6, 2025, 11:50 AM
approved
job 1 .5
job 2 1
job 3 .2
job 4 denied KRV – Nail holes/Nicks: Not every spot will be puttied. Considered normal in accordance with the Keystone RV Policy and Procedure
job 5 .2
job 6 .4
job 7 denied KRV – After careful consideration, no manufacturing defect is present.
Stephanie Davis
dealer_or_external • Oct 6, 2025, 3:52 PM
@Tessa C Approved to order the following:
Line 1: ODS rear exterior trim
Line 3: Interior entry door ring
Let me know if you have any questions on this!
Tessa Coffey
dealer_or_external • Oct 7, 2025, 10:07 AM
@Stephanie D ON ORDER 17463
Tessa Coffey
dealer_or_external • Oct 14, 2025, 9:48 AM
@Stephanie D PARTS FOR THIS UNIT IS HERE (BAY)
Ashlee Olsen
processor • Dec 2, 2025, 4:18 PM
submitted CLAIM47359
Ashlee Olsen
processor • Dec 5, 2025, 7:57 PM
@Stephanie D WO 26058 Dutchman feedback:
12/5/2025,12:55:31 pm,disht: Please provide an invoice for the part, as you are claiming over KRV cost. This may be adjusted.
Stephanie Davis
dealer_or_external • Dec 12, 2025, 11:27 AM
@Ashlee O I have added an invoice with the part number and cost on there for part # 20-6982 :)
Ashlee Olsen
processor • Dec 12, 2025, 11:51 AM
Thank you! Invoice added to Keystone
Ashlee Olsen
processor • Dec 31, 2025, 4:09 PM
paid $554.24 check #1573046
Claim Files
INVOICE FOR PART 20-6982.pdf
pdf • Dec 12, 2025, 11:25 AM • 107,601 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26058/INVOICE FOR PART 20-6982.pdf
COMPLETED WO.pdf
pdf • Dec 2, 2025, 9:13 AM • 417,983 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26058/COMPLETED WO.pdf
PA approval.pdf
pdf • Oct 6, 2025, 11:49 AM • 422,092 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26058/PA approval.pdf
WO.pdf
pdf • Sep 30, 2025, 11:22 AM • 411,267 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/26058/WO.pdf