Claim 25916

Claim explorer / evidence thread

Claim 25916

TRI 1202 • Ashlee • Paid • k-z-rv

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 36

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

145d elapsed • 0d remaining

Analyzed

Completed stage

145d elapsed • 0d remaining

Awaiting OEM

Completed stage

145d elapsed • 0d remaining

Auto-Approved

Completed stage

145d elapsed • 0d remaining

Payment Due

Completed stage

145d elapsed • 0d remaining

Escalation Eligible

Completed stage

145d elapsed • 0d remaining

Resolved

Overdue / escalation ready

145d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

145 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

Dossier completeness

Dossier has not been generated yet. Evidence presence is not treated as complete.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.

Indexed evidence

8 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

145 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/COMPLETED WO.pdf

Timeline

First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

33 indexed side comments on this claim.

Latest visible thread signal

Mar 20, 2026, 1:31 PM • processor • Paid $ 3523.04 3/20 KZRV feedback: 3/19/26 Job Op 1- Corrected part # 505219 to match part cost on KZ SO # SO0004231. MC 3/19/26 Corrected freight to match KZ SO # SO0004231. MC 3/19/26 Corrected part mark up to match a

Role mix

Dealer 0 • OEM 0 • Processor 14

Decision cues

Denial signals 1 • info / missing-doc asks 15 • approval signals 3

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

Claim line linkage: Image is labeled “WO # 25916 / Job 3,” matching case 25916, likely supporting claim line/job 3. Visible components/context: - RV entry/screen door or window assembly with black metal frame and mesh screen. - Lippert-branded lower door/window component visible. - KZ Recreational Vehicles identification/weight label attached to panel. Readable label text: - Model: 362DB - VIN: 4EZTS3725S5107484 - Hitch Weight: 1330 lbs. - Unloaded Vehicle Weight / UVW: 8600 lbs. Damage/condi

Human interpretation • confidence 0.00

supporting-image

Exterior RV entry area shown. The main entry door and screen door are open. A fold-out metal entry step assembly is deployed below the doorway. Visible issue: the step assembly appears uneven/misaligned and possibly bent or sagging, especially the lower steps and side supports. The mounting box/bracket area under the doorway is visible; no clear fastener detail or fracture is confirmed from this angle. Components visible: RV sidewall, entry door/screen door, door threshold, fold-out steps, ste

Human interpretation • confidence 0.00

supporting-image

Warranty claim image (LINE 13 -5.jpg, case 25916): Close-up of an RV black framed sliding/screen door or window assembly. Visible components include mesh screen, black lower frame/sill/track, and a white nylon roller/wheel exposed in the lower track. Damage/condition observed: scuffed/chipped black paint along the lower track and frame edges, rough/uneven sealant or caulk at the lower left corner, and possible roller/track alignment or fit issue. No readable labels, documents, or screenshot text

Human interpretation • confidence 0.00

supporting-image

Claim line linkage: File “LINE 4.jpg” appears to support claim line 4. Visible components: Gray painted metal RV entry step/step linkage assembly with perforated tread, side support arms, pivot brackets, bolts/pins, and adjacent step frame. Visible damage/condition: Rust/corrosion staining and paint loss around the hinge/pivot bracket area and welded/overlapping metal joint. Some surface scuffs and scratches on the gray coating. No clear fracture or missing part visible from this angle, but th

Human interpretation • confidence 0.00

supporting-image

Warranty claim image (LINE 8 -4): Exterior entry area of a K-Z RV/travel trailer. Visible components include the sliding/screen entry door, black door frame/track, latch/lock area with keys hanging, lower black skirt panel, and fold-out entry step assembly. Visible damage: the black lower exterior skirt/panel to the left of the entry steps appears dented/creased inward with waviness. Entry steps and door/frame appear generally intact in this view; no clear damage visible there. Labels/text vis

Human interpretation • confidence 0.00

supporting-image

Claim line 13 image shows the exterior lower side of an RV/trailer next to a gravel surface. Visible components include a white sidewall panel above a dark gray/black lower skirt or rock-guard panel. A small light-colored speck/chip is visible on the dark lower panel, but no major crack, dent, separation, or missing part is clearly shown. No labels, VIN plates, documents, or readable text are visible. Repair context likely relates to inspection/repair of the lower exterior side skirt/trim area;

Human interpretation • confidence 0.00

supporting-image

Claim line 8 image shows RV entry area with black perforated fold-out step, exterior threshold/sill, screen door, and door frame/trim. Visible issue appears to be along the lower entry/screen-door track/threshold area: trim/track looks uneven or separated with exposed/contrasting white strip and small gaps/fasteners visible. No labels or document text present. Repair context likely relates to entry door/screen door threshold/track alignment or trim repair/resecurement. Damage is not dramatic; ex

Human interpretation • confidence 0.00

supporting-image

Warranty image LINE 8 (3).jpg shows the RV entry doorway area with the exterior fold-out/perforated black entry steps deployed, screen door/mesh panel at right, black door frame, lower threshold/sill track, exterior sidewall trim, and step support/rail hardware. Visible issue: the lower door/threshold area appears misaligned or separated along the sill/trim channel, with gaps and exposed/uneven black track/fastener area near the bottom of the entry opening. Some scuffs/debris are visible on the

Human interpretation • confidence 0.00

supporting-image

Warranty image for case 25916 / LINE 13 -3 shows the RV exterior entry doorway area. - Visible components: black perforated entry step, door threshold/sill track, screen door with mesh panel, lower door/frame trim, adjacent exterior wall/trim. - Visible condition/damage: lower threshold/track and black trim area show scuffs, small chips/debris, and possible looseness/misalignment along the sill. Screen mesh appears intact. Step surface has normal wear/scuffing; no clear structural break visible

Human interpretation • confidence 0.00

supporting-image

Claim image for **case/WO 25916 – Job/Line 3**. Visible items: - Exterior curb-side of K-Z RV/travel trailer at entry door. - Entry door is open with screen/outer door visible; steps deployed. - Large side windows and black exterior trim. - Black vertical **Solera** awning support/arm mounted beside the door/window area. - Yellow overlay text reads: **“WO # Job 3 25916”**. - Red tape/paint markers on the sidewall below the right window and lower panel appear to identify suspected defect/damag

Human interpretation • confidence 0.00

supporting-image

Warranty image for case 25916, file “LINE 4 (2).jpg” appears to show the RV/trailer tongue coupler latch area on the A-frame hitch. - **Visible components:** Black painted trailer coupler/hitch head with latch handle and rectangular latch opening; internal bolt/pin/locking mechanism visible through the opening. Gravel ground and a wood board are in background. - **Damage/condition:** Paint wear/scuffing and orange surface rust/corrosion visible around the latch slot and internal metal parts. No

Human interpretation • confidence 0.00

supporting-image

Claim line linkage: LINE 10 - image 3, likely kitchen sink/faucet issue. Visible components: black pull-down coil kitchen faucet with side handle, stainless sink basin, countertop, drain rack/strainer, background window shade and counter items. Visible condition/damage: Faucet assembly is shown installed over sink. No obvious break, leak, crack, or missing part is visible in this photo. Pull-down head/hose appears hanging in place; coil/spring and horizontal support arm appear intact. Labels/

Human interpretation • confidence 0.00

supporting-image

Image shows the exterior side of a K-Z RV/travel trailer near the front corner with a large rectangular baggage/storage compartment door. - **Visible parts/components:** White storage compartment door/panel, black rounded door frame/seal, two keyed cam latches, small center bottom latch/stop, corrugated RV sidewall, amber side marker light, front jack/stand area partially visible. - **Visible damage/condition:** No obvious breakage, missing parts, or severe impact damage visible. A faint vertic

Human interpretation • confidence 0.00

supporting-image

Circled upper sidewall/roof rail area shows dark drip staining; WO 25916 visible.

Human interpretation • confidence 0.82

supporting-image

Claim image for **WO #25916 / Job 7** (file: **LINE 7 -3.jpg**). - **Visible component/area:** Interior RV finish surface, likely a marble-look countertop/panel or wall/splash surface next to a vertical trim/edge; black adjacent fixture/panel visible at right. - **Damage shown:** Red-circled area highlights a small white chip/nick or finish defect on the marble-look surface near the left edge/trim. Some gray veining/discoloration is present but appears to be part of the pattern unless otherwise

Human interpretation • confidence 0.00

supporting-image

Warranty claim image for K-Z RV case/WO **25916**, **Job/Line 3**. Photo shows the RV entry/screen door area with the main door open. A red annotation points to the screen door frame/latch-side vertical rail, labeled **“Screen door bowed”**. The screen door appears misaligned/bowed outward near the handle/latch area, creating a visible gap/curvature relative to the adjacent door frame. Visible components include the black screen door frame, latch/handle area, hinge/strike hardware, screen mesh l

Human interpretation • confidence 0.00

supporting-image

Warranty claim photo for K-Z RV case/WO **25916**, **Job/Line 7**. Visible area shows an interior wall/trim junction: gray woodgrain horizontal panel above a light marble-pattern wall panel. A **small chip/gouge or surface defect** is visible on the light wall panel just below the seam, highlighted with a red circle. No major structural damage is evident. On-image text/labels: **“WO # 25916”** and **“Job 7”** in yellow overlay. Partial decorative/signage item visible at lower left and wood bea

Human interpretation • confidence 0.00

supporting-image

Warranty claim image for K-Z RV case/WO **25916**, **Job/Line 7**. - **Visible component:** Interior RV window area with black rounded window frame/trim, adjacent wall panel, lower sill/valance area, and curtain/fabric at right. - **Visible damage/concern:** Red circle highlights a small puncture/tear or screw-hole-like defect in the light-colored wall/vinyl panel just below the window frame. There is also dark staining/soiling and possible sealant residue along the lower window/sill seam. - **

Human interpretation • confidence 0.00

supporting-image

Photo shows RV exterior entry-area hardware, likely tied to claim line 13. - **Visible components:** White corrugated sidewall/entry door area, black door/trim edge, black folding entry steps, exterior “Leash Latch” bracket with coiled spring/tether attached. - **Visible condition/damage:** No obvious breakage or detached part visible. The leash latch/tether assembly appears installed and connected; any defect is not clearly shown from this angle. Minor scuffs/dirt on step/trim only. - **Labels

Human interpretation • confidence 0.00

supporting-image

Claim line linkage: File name indicates “LINE 4”; image likely supports claim line 4. Visible components/parts: - Trailer A-frame/front coupler area with black painted metal housing. - Coupler latch/lock mechanism visible through rectangular opening. - Round cable/loop routed across top; jack/bolt hardware visible near top. - Gravel ground in background. Visible damage/condition: - Coupler latch cover/handle area appears bent, misaligned, or partially broken at the top edge. - Paint is chipped

Human interpretation • confidence 0.00

supporting-image

Image shows an interior RV wall/trim area with a small surface defect on a white panel next to vertical trim and gray textured wall covering. The defect is circled in red and appears to be a small chip/gouge or raised/peeled spot in the wall finish. There are also faint scuffs/marks nearby and darker discoloration/shadowing along the upper seam/edge area, though the exact cause is unclear. Visible components: white interior wall/panel, vertical white trim/molding, adjacent gray patterned wall s

Human interpretation • confidence 0.00

supporting-image

Claim line 8 image shows an RV sliding glass/screen door area viewed from outside. - **Visible parts/components:** large tinted glass sliding door panel, mesh screen panel, black/bronze vertical door frames, bottom track/sill, exterior step/threshold below. - **Visible condition/damage:** no clear crack or broken glass is visible. Screen/door mesh and reflection make details hard to confirm. Bottom track/sill area appears to have small light-colored debris/possible wear, but no definitive failu

Human interpretation • confidence 0.00

supporting-image

Warranty claim image for case/WO **25916**, marked **Job 3** and linked to **claim line 3/4**. Visible components: RV entry door/frame area with black metal jamb/trim, hinge hardware at lower right, rubber/brush-style weather seal, and a **Lippert “Upgrade Your Entryway”** QR-code label. Visible condition/damage: the vertical fuzzy/brush weatherstrip along the door frame appears **loose, frayed, and uneven**, with fibers hanging out along the edge. No major structural damage is clearly visible

Human interpretation • confidence 0.00

supporting-image

Image shows an exterior RV entry step assembly, likely fold-out metal steps with black perforated tread plates and side pivot/linkage brackets. Visible condition/damage: - Noticeable rust/corrosion and paint loss on the side pivot bracket/hinge area. - Rust is concentrated around the mounting/linkage plate behind the black pivot arm. - Black coating on surrounding step components appears scuffed/weathered. - No obvious fracture or missing hardware visible from this angle. Parts/components visi

Human interpretation • confidence 0.00

Claim Lines

complaint

TOILET WILL NOT FLUSH CORRECTION: NO WORK PREFORMED Subtotal for Job #1: 0.00 BARRY, DENISE Customer #: 92301 Job #2 - Warranty COMPLAINT: WALL PAPER COMING LOOSE CORRECTION: NO WORK PREFORMED Subtotal for Job #2: 0.00 Job #3 - Warranty COMPLAINT: SCREEN DOOR INTO IS DAMAGED AND WILL NOT CLOSE CORRECTLY

needs-review • confidence 0.14

complaint

needs-review • confidence 0.14

complaint

needs-review • confidence 0.11

cause

SCREEN DOOR IS BOWED VERY BADLY AND COMING APART. DOOR IS FAULTY. *92301*

needs-review • confidence 0.09

cause

SCREEN DOOR IS BOWED VERY BADLY AND COMING APART. DOOR IS FAULTY. *92301*

needs-review • confidence 0.09

cause

SCREEN DOOR IS BOWED VERY BADLY AND COMING APART. DOOR IS FAULTY. *92301*

needs-review • confidence 0.11

correction

REPLACE SCREEN DOOR

needs-review • confidence 0.06

correction

REPLACE SCREEN DOOR

needs-review • confidence 0.06

correction

REPLACE SCREEN DOOR

needs-review • confidence 0.11

complaint

RUST DEVELOPED ON THE FRONT WHERE YOU TOW

needs-review • confidence 0.04

cause

RUST DEVELOPED ON FRONT OF UNIT

needs-review • confidence 0.04

correction

needs-review • confidence 0.00

complaint

HOLES IN MOLDING WHERE LIGHTS ARE OVER COUCH CORRECTION: NO WORK PREFORMED Subtotal for Job #5: 0.00 Job #6 - Warranty *25916* COMPLAINT: GOLD STRIP IS LOOSE

needs-review • confidence 0.09

cause

GOLD STRIP ON SLIDE FASCIA HAS WORKED LOOSE AND FALLING OFF

needs-review • confidence 0.06

correction

RESECURE STRIP BACK IN PROPER PLACE

needs-review • confidence 0.03

complaint

BACK SPLASH IN THE KITCHEN IS CHIPPING AND LEAVING HOLES

needs-review • confidence 0.03

cause

BACK SPLASH MATERIAL IS CHIPPING OFF BARRY, DENISE Customer #: 92301

needs-review • confidence 0.03

correction

REMOVE AND REPLACE BACK SPLASH

needs-review • confidence 0.03

complaint

SCREEN ON SLIDING DOOR DOES NOT CLOSE CORRECT,DENTED AND SCREWS ARE CHIPPED

needs-review • confidence 0.15

cause

THE SIDING ON SIDES OF THE SLIDING DOOR BOWING OUT. METAL IS NOT CUT TO FIT CORRECTLY. THIS HAS CAUSED THE DOOR TO BECOME DAMAGED AS WELL.

needs-review • confidence 0.11

correction

REMOVE COMPLETE SLIDING DOOR AND TRACK, REPAIR OPENING SO THE TRACK HOUSING FITS CORRECTLY, INSTALL NEW TRACK HOUSING,NEW SCREEN DOOR AND RESEAL AREA

needs-review • confidence 0.18

complaint

KITCHEN FAUCET IS LEAKING *25916*

needs-review • confidence 0.25

cause

FAUCET IS LEAKING AT THE BASE, FAULTY FAUCET

needs-review • confidence 0.30

correction

REPLACE KITCHEN FAUCET AND TEST

needs-review • confidence 0.12

complaint

HOLES IN THE VALANCE IN LIVING ROOM CORRECTION: NO WORK PREFORMED Subtotal for Job #11: 0.00 Job #12 - Warranty HOLES VALANCE IN BEDROOM HAS HOLES Subtotal for Job #12: 0.00 Job #13 - Warranty COMPLAINT: SLIDING DOOR SIDE LOWER METAL HAS DEVELOPED WAVES ON THEM

needs-review • confidence 0.15

cause

LOWER METAL IS FAULTY AND DEVELOPING WAVES, SCREWS WERE OVER TIGHTENED AT FACTORY INSTALL

needs-review • confidence 0.06

correction

REMOVE ALL LOWER METAL AND TRIM THAT IS DAMAGED AND REPLACE WITH *92301* NEW. STEPS WILL NEED TO BE REMOVED AND REINSTALLED AS WELL.

needs-review • confidence 0.09

complaint

WATER RUNNING DOWN FRONT OF UNIT WHERE THE RAIN GUTTERS MEET

needs-review • confidence 0.05

cause

THERE IS NOT THE CORRECT AMOUNT OF SEALANT IN THIS AREA ALLOWING WATER TO COME DOWN THE FRONT

needs-review • confidence 0.09

correction

RESEAL AREA

needs-review • confidence 0.05

complaint

SHOWER RUBBER CORNER SEAL IS LOOSE AND COMING OFF

needs-review • confidence 0.20

cause

RUBBER SEAL IS NOT STAYING IN PLACE AND TECH STATED THE SEAL WILL NOT LAY BACK IN PLACE AS DESIGNED

needs-review • confidence 0.20

correction

REMOVE THE FAULTY SHOWER SEAL AND REPLACE WITH NEW SEAL

needs-review • confidence 0.04

complaint

COMPARTMENT KEY LOCK IS SPINNING AND NOT ALLOWING CUSTOMER TO LOCK/UNLOCK DOOR

needs-review • confidence 0.12

cause

COMPARTMENT TUMBLER IS FAULTY AND WILL NOT WORK

needs-review • confidence 0.04

correction

REMOVE FAULTY TUMBLER AND REPLACE WITH NEW

needs-review • confidence 0.00

Evidence Thread

Ashlee Olsen

processor • Sep 18, 2025, 12:09 PM

@Stephanie D Good morning! Do you need job 10 claimed? You have pictures, but no time or 3 c's, so just wanted to double check, thanks!

Ashlee Olsen

processor • Sep 18, 2025, 12:59 PM

Draft saved KZ617797

Stephanie Davis

dealer_or_external • Sep 18, 2025, 1:03 PM

I did not save the correct WO; I have attached WO 2 with the 3 c's!

Ashlee Olsen

processor • Sep 18, 2025, 1:18 PM

Submitted PA#KZ617797

Ashlee Olsen

processor • Sep 18, 2025, 1:30 PM

Thank you!!

Ashlee Olsen

processor • Sep 18, 2025, 1:47 PM

@Stephanie D WO 25916 KZRV feedback: Job 8-please supply video showing door does not function accordingly. i see issues with the siding below it but no photos showing issues with siding beside it. job 10-need pic of faucet leaking in a photo. also pic of the stamp on backside of base (lci logo)

Stephanie Davis

dealer_or_external • Sep 22, 2025, 1:18 PM

Cust contacted for the requested info

Ashlee Olsen

processor • Oct 2, 2025, 12:53 PM

@Stephanie D KZRV is requesting this info again

Stephanie Davis

dealer_or_external • Oct 2, 2025, 1:11 PM

I have been contacting the customer, she stated she will get the info to me soon. If we don't hear from her soon, I will request to move forward with the other jobs.

Ashlee Olsen

processor • Oct 2, 2025, 1:13 PM

Sounds good, thank you!

Stephanie Davis

dealer_or_external • Oct 8, 2025, 1:01 PM

@Ashlee O I have attached the following. Line 3: two different videos from the customer showing the sliding door issues. And she is talking in them as well. Line 10: faucet stamp on the back and two different photos of the faucet with water on the base and where the faucet comes up at. I hope this gets us going, this poor lady is a hoot to work with!

Ashlee Olsen

processor • Oct 8, 2025, 1:42 PM

Thank you! Info added to KZRV

Ashlee Olsen

processor • Oct 9, 2025, 11:49 AM

approved job 3 .2 Please supply the door tag on side of frame job 4 denied job 6 .1 job 7 .5 job 8 3.5 Please inspect for any water damage behind JWRAP job 10 .5- for final approval, need pict of the stamp on backside of base job 13 3 job 14 .2 job 15 .5 job 16 .1

Stephanie Davis

dealer_or_external • Oct 9, 2025, 12:24 PM

@Tessa C Approved to order the following. Line 3: screen door Line 7: back splash for kitchen Line 8: track housing for sliding door and a screen door Line 10: kitchen faucet Line 13: lower metal and trim Line 15: shower seal Line 16: compartment door tumbler Get with Joe on anything you may have questions on for ordering parts. This unit is not here. He would be the best one to help on the correct parts and what length maybe needed for anything! :)

Tessa Coffey

dealer_or_external • Oct 14, 2025, 8:52 AM

@Stephanie D EMAILED KZ ON THE PARTS I COULDNT FIND. THEY SAID THEY DONT SELL THE JUST THE TRACK FOR THE PATIO DOOR. "The track for the patio door is not a separate item, the whole patio door will need to be replaced if the track is the issue"

Stephanie Davis

dealer_or_external • Oct 20, 2025, 9:38 AM

@Ashlee O Can we please send an email over to KZ about this? We need to make sure they know we have to replace the complete door and track. This way they can't get out of paying for the whole thing!

Ashlee Olsen

processor • Oct 20, 2025, 11:12 AM

Yep, you bet. Which job is this for? Job 8?

Stephanie Davis

dealer_or_external • Oct 20, 2025, 12:49 PM

Yes, ma'am it is.

Ashlee Olsen

processor • Oct 20, 2025, 1:59 PM

Email sent to KZRV

Ashlee Olsen

processor • Oct 20, 2025, 2:19 PM

Stephanie, you have the approval to replace complete patio door. I will attach the email to this folder.

Stephanie Davis

dealer_or_external • Oct 20, 2025, 2:46 PM

@Tessa C KZ has approved to the complete patio door on this. Order away chic!

Tessa Coffey

dealer_or_external • Oct 21, 2025, 9:59 AM

@Stephanie D per our conversation about the screen door. called and spoke with Michelle. She said she would have to contact lippert about the door, I sent her an email with all the door info and a photo of the screen.

Tessa Coffey

dealer_or_external • Oct 30, 2025, 9:11 AM

@Stephanie D ON ORDER 17524

Stephanie Davis

dealer_or_external • Dec 3, 2025, 9:21 AM

@Tessa C Can we get an update on her parts please?

Tessa Coffey

dealer_or_external • Dec 3, 2025, 9:36 AM

@Stephanie D sent email to KZ for parts eta

Tessa Coffey

dealer_or_external • Dec 3, 2025, 10:11 AM

@Stephanie D per KZ This is on the pick list- it should be shipping out today/tomorrow- We should have tracking by Friday afternoon.

Tessa Coffey

dealer_or_external • Dec 23, 2025, 2:04 PM

@Stephanie D reached out get another update for this order. since it still hasnt arrived. Got CEVA tracking OV90938318 eta was suppose to be 12-16

Stephanie Davis

dealer_or_external • Dec 23, 2025, 2:45 PM

Thank you, I will update the customer.

Tessa Coffey

dealer_or_external • Dec 30, 2025, 3:02 PM

@Stephanie D ALL PARTS HERE THANK YA JESUS

Stephanie Davis

dealer_or_external • Jan 7, 2026, 3:21 PM

@Cole P @Chris L Cole this is so we can get together and set a day to go out. Customers only days avail are Tues, Wed and Fri.

Stephanie Davis

dealer_or_external • Feb 7, 2026, 10:09 AM

@Chris L I have this Cust on the schedule for Friday 2/13/26. This will take two techs to do the jobs, just a heads up!!!

Ashlee Olsen

processor • Mar 19, 2026, 4:40 PM

submitted C#KZ617797

Ashlee Olsen

processor • Mar 20, 2026, 1:31 PM

Paid $ 3523.04 3/20 KZRV feedback: 3/19/26 Job Op 1- Corrected part # 505219 to match part cost on KZ SO # SO0004231. MC 3/19/26 Corrected freight to match KZ SO # SO0004231. MC 3/19/26 Corrected part mark up to match a 30%. MC

Claim Files

COMPLETED WO.pdf

pdf • Mar 19, 2026, 1:55 PM • 426,387 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/COMPLETED WO.pdf

Patio email.pdf

mail-artifact • Oct 20, 2025, 2:22 PM • 216,034 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/Patio email.pdf

Email, job 8.pdf

mail-artifact • Oct 14, 2025, 1:43 PM • 143,579 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/Email, job 8.pdf

line 3 video.MP4

mp4 • Oct 8, 2025, 12:57 PM • 802,396 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/line 3 video.MP4

door video as requested.MP4

mp4 • Oct 8, 2025, 12:57 PM • 838,918 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/door video as requested.MP4

video of door handlelock.MP4

mp4 • Oct 8, 2025, 12:56 PM • 939,198 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/video of door handlelock.MP4

WO 2.pdf

pdf • Sep 18, 2025, 12:47 PM • 416,564 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/WO 2.pdf

WO.pdf

pdf • Sep 18, 2025, 10:41 AM • 415,258 bytes

/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25916/WO.pdf

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