Claim explorer / evidence thread
Claim 13934
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 34
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
79d elapsed • 0d remaining
Analyzed
Completed stage
79d elapsed • 0d remaining
Awaiting OEM
Completed stage
79d elapsed • 0d remaining
Auto-Approved
Completed stage
79d elapsed • 0d remaining
Payment Due
Completed stage
79d elapsed • 0d remaining
Escalation Eligible
Completed stage
79d elapsed • 0d remaining
Resolved
Overdue / escalation ready
79d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
34
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
79 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 14, 2026, 10:35 AM to Sep 18, 2026, 2:55 AM.
Indexed evidence
2 docs / 2 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
79 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13934/Claim 2785747 - Paid.pdf
Timeline
First seen Aug 14, 2026, 10:35 AM • last seen Sep 18, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
29 indexed side comments on this claim.
Latest visible thread signal
Sep 17, 2026, 9:04 AM • processor • This paid on check 3226741 for $714.94
Role mix
Dealer 0 • OEM 0 • Processor 16
Decision cues
Denial signals 0 • info / missing-doc asks 10 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
WHEN PUTTING THE AWNING IN, THE LEFT E R66 Route SIDE IS SLOWER THAN THE RIGHT AND GOES IN CROOKED
needs-review • confidence 0.11
complaint
WHEN PUTTING THE AWNING IN, THE LEFT E 17725 STEIN SIDE IS SLOWER THAN THE RIGHT AND GOES IN CROOKED
needs-review • confidence 0.11
complaint
WHEN PUTTING THE AWNING IN, THE LEFT E 17725 STEIN SIDE IS SLOWER THAN THE RIGHT AND GOES IN CROOKED
needs-review • confidence 0.13
complaint
WHEN PUTTING THE AWNING IN, THE LEFT E 17725 STEIN SIDE IS SLOWER THAN THE RIGHT AND GOES IN CROOKED
needs-review • confidence 0.13
cause
The fabric moved. I took the set screws out moved the fabric over, put one set screw in place, ran the awning all the way out and back in and its still hanging up a little bit on the rear arm. The top of the arm is rubbing on the plastic head so i ran the awning back out, tapped the arm with a rubber mallet, ran the arm back in and the arm is closing properly.
needs-review • confidence 0.22
cause
The fabric moved. I took the set screws out moved the fabric over, put one set screw in place, ran the awning all the way out and back in and its still hanging up a little bit on the rear arm. The top of the arm is rubbing on the plastic head so i ran the awning back out, tapped the arm with a rubber mallet, ran the arm back in and the arm is closing properly.
needs-review • confidence 0.22
cause
The fabric moved. I took the set screws out moved the fabric over, put one set screw in place, ran the awning all the way out and back in and its still hanging up a little bit on the rear arm. The top of the arm is rubbing on the plastic head so i ran the awning back out, tapped the arm with a rubber mallet, ran the arm back in and the arm is closing properly.
needs-review • confidence 0.18
cause
The fabric moved. I took the set screws out moved the fabric over, put one set screw in place, ran the awning all the way out and back in and its still hanging up a little bit on the rear arm. The top of the arm is rubbing on the plastic head so i ran the awning back out, tapped the arm with a rubber mallet, ran the arm back in and the arm is closing properly.
needs-review • confidence 0.18
correction
Done. WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.00
complaint
WHERE THE AWNING MEETS THE CAMPER THERE E R66 Route IS WATER RUNNING ON TO THE SIDE OF THE CAMPER (OFF THE AWNING) BY THE WINDOW WITH THE TABLE. NO LEAKS IN UNIT AS OF NOW.
needs-review • confidence 0.21
complaint
WHERE THE AWNING MEETS THE CAMPER THERE E 17725 STEIN IS WATER RUNNING ON TO THE SIDE OF THE CAMPER (OFF THE AWNING) BY THE WINDOW WITH THE TABLE. NO LEAKS IN UNIT AS OF NOW.
needs-review • confidence 0.21
complaint
WHERE THE AWNING MEETS THE CAMPER THERE E 17725 STEIN IS WATER RUNNING ON TO THE SIDE OF THE CAMPER (OFF THE AWNING) BY THE WINDOW WITH THE TABLE. NO LEAKS IN UNIT AS OF NOW.
needs-review • confidence 0.15
complaint
WHERE THE AWNING MEETS THE CAMPER THERE E 17725 STEIN IS WATER RUNNING ON TO THE SIDE OF THE CAMPER (OFF THE AWNING) BY THE WINDOW WITH THE TABLE. NO LEAKS IN UNIT AS OF NOW.
needs-review • confidence 0.15
cause
Leak at the seam. I sprayed the fabric with water and a drip started at the seam. I dried and cleaned the area and sealed around the seam on the top and bottom of the track. After the sealant dried i sprayed it with water again and the leak moved to a different spot. I cleaned and resealed along the whole length of the awning track. Continued on page 2 PAGE 2 Work Order : 13934 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
partial-match • confidence 0.39
cause
Leak at the seam. I sprayed the fabric with water and a drip started at the seam. I dried and cleaned the area and sealed around the seam on the top and bottom of the track. After the sealant dried i sprayed it with water again and the leak moved to a different spot. I cleaned and resealed along the whole Continued on page 2 PAGE 2 Work Order : 13934 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** length of the awning track.
partial-match • confidence 0.39
cause
Leak at the seam. I sprayed the fabric with water and a drip started at the seam. I dried and cleaned the area and sealed around the seam on the top and bottom of the track. After the sealant dried i sprayed it with water again and the leak moved to a different spot. I cleaned and resealed along the whole Continued on page 2 PAGE 2 Work Order : 13934 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** length of the awning track.
needs-review • confidence 0.28
cause
Leak at the seam. I sprayed the fabric with water and a drip started at the seam. I dried and cleaned the area and sealed around the seam on the top and bottom of the track. After the sealant dried i sprayed it with water again and the leak moved to a different spot. I cleaned and resealed along the whole Continued on page 2 PAGE 2 Work Order : 13934 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** length of the awning track.
needs-review • confidence 0.13
correction
Done. WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.05
correction
Done. RT 66 DENIED COVERAGE AS REPAIR IS EXCLUDED FROM CONTRACT AGREEMENT WARR
needs-review • confidence 0.00
complaint
AC NOT WORKING AT ALL W 1021 FORES
needs-review • confidence 0.00
complaint
AC NOT WORKING AT ALL W 1021 FORES
needs-review • confidence 0.00
complaint
AC NOT WORKING AT ALL W 1021 FORES
needs-review • confidence 0.00
complaint
AC NOT WORKING AT ALL W 1021 FORES
needs-review • confidence 0.00
cause
The a/c is low on coolant and needs replacement. I turned the a/c on and after 20 minutes the air coming out of the ducts is at 80 degrees. I pulled the assembly down and opened up the control box. I did an amp draw on the compressor wire and its at 06.50 amps. I tested the incoming and outgoing voltage and there is 110 and 12 volts. The whole a/c will have to be replaced because this style t-stat and control board are not compatible with the new units.
needs-review • confidence 0.25
cause
The a/c is low on coolant and needs replacement. I turned the a/c on and after 20 minutes the air coming out of the ducts is at 80 degrees. I pulled the assembly down and opened up the control box. I did an amp draw on the compressor wire and its at 06.50 amps. I tested the incoming and outgoing voltage and there is 110 and 12 volts. The whole a/c will have to be replaced because this style t-stat and control board are not compatible with the new units. I removed the old a/c and t-stat, installed the new ones and tested them.
needs-review • confidence 0.34
cause
The a/c is low on coolant and needs replacement. I turned the a/c on and after 20 minutes the air coming out of the ducts is at 80 degrees. I pulled the assembly down and opened up the control box. I did an amp draw on the compressor wire and its at 06.50 amps. I tested the incoming and outgoing voltage and there is 110 and 12 volts. The whole a/c will have to be replaced because this style t-stat and control board are not compatible with the new units. I removed the old a/c and t-stat, installed the new ones and tested them.
needs-review • confidence 0.35
cause
The a/c is low on coolant and needs replacement. I turned the a/c on and after 20 minutes the air coming out of the ducts is at 80 degrees. I pulled the assembly down and opened up the control box. I did an amp draw on the compressor wire and its at 06.50 amps. I tested the incoming and outgoing voltage and there is 110 and 12 volts. The whole a/c will have to be replaced because this style t-stat and control board are not compatible with the new units. I removed the old a/c and t-stat, installed the new ones and tested them.
needs-review • confidence 0.25
correction
...
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
correction
Done
needs-review • confidence 0.00
Evidence Thread
Destinee McGinley
dealer_or_external • Aug 14, 2026, 10:35 AM
@Alix M Yes, just the ac. the other 2 lines will be submitted to route 66
Alix Mongiat
processor • Aug 14, 2026, 10:35 AM
Thank you. Please only upload Warranty Items in these folders. I will submit this to GE.
Destinee McGinley
dealer_or_external • Aug 14, 2026, 10:36 AM
@Alix M okay thank you!
Alix Mongiat
processor • Aug 14, 2026, 10:41 AM
This has been submitted to GE for approval.
Destinee McGinley
dealer_or_external • Aug 17, 2026, 9:43 AM
@Alix M AC FORM UPLOADED
Alix Mongiat
processor • Aug 17, 2026, 10:01 AM
Thank you. I saw this last week and already submitted it all to GE.
Alix Mongiat
processor • Aug 20, 2026, 12:20 PM
Sent follow up email as I have not heard back on this.
Alix Mongiat
processor • Aug 20, 2026, 12:20 PM
@Destinee M Have they sent anything to you since your email is listed on the form? Thank you.
Destinee McGinley
dealer_or_external • Aug 20, 2026, 12:23 PM
@Alix M I have no received anything yet.
Destinee McGinley
dealer_or_external • Aug 21, 2026, 12:55 PM
@Alix M MATT SAID IF GE DIDNT RESPOND WITHIN 24 HOURS OF SUBMITTING FORM THAT FOREST RIVER SHOULD COVER PER THEIR POLICY
Alix Mongiat
processor • Aug 21, 2026, 1:05 PM
Emailed GE again and included Deb and Worth that work in GE warranty.
Destinee McGinley
dealer_or_external • Aug 21, 2026, 1:06 PM
Alix Mongiat okay thank you
Alix Mongiat
processor • Aug 21, 2026, 1:06 PM
They did provide an acknowledgement of receipt when I originally submitted the claim to them.
Alix Mongiat
processor • Aug 24, 2026, 7:30 AM
Entering this into Forest River right now to see if they will cover.
Destinee McGinley
dealer_or_external • Aug 24, 2026, 7:31 AM
Alix Mongiat thank you! Matt Ferkey
Alix Mongiat
processor • Aug 24, 2026, 7:38 AM
PA 2785747 has been submitted to FR due to no response from GE.
Alix Mongiat
processor • Aug 24, 2026, 12:15 PM
@Destinee M @Matt F This was approved for 3 hours of labor and • GE RVAC Deluxe Plus 15 -Black (GRCS15XAHB) • GE Main Control for Single Zone Standard 3 Wire (RGREC3A)RGREC3A • GE Thermostat, Black (RGRWT2B)RGRWT2B Replacement parts will be shipped to: Greeneway RV RO 13934 8220 State Highway 13 Wisconsin Rapids, WI 54494 715-325-5170 ERP Order #: 26.15796 Once shipped, tracking information for the shipment will be provided to greenway@dealer-advisors.com.
****Please note for complete replacements a picture of the serial tag removed from the defective unit is required. VCB will not be paid until a removed tag picture is received. Once the removed data tag has been provided, please proceed with scrapping the defective unit
Destinee McGinley
dealer_or_external • Aug 28, 2026, 3:48 PM
@Alix M IS THERE TRACKING FOR THIS YET
Alix Mongiat
processor • Aug 31, 2026, 7:58 AM
@Destinee M No, I will provide it once I receive it.
Alix Mongiat
processor • Sep 3, 2026, 1:15 PM
I emailed Forest River for an update on shipping.
Destinee McGinley
dealer_or_external • Sep 3, 2026, 1:16 PM
@Alix M THANK YOU
Alix Mongiat
processor • Sep 4, 2026, 8:56 AM
@Destinee M
FedEx TRK# 876243722487,876243722498
It looks like this was delivered last week.
Destinee McGinley
dealer_or_external • Sep 5, 2026, 9:41 AM
@Alix M
Destinee McGinley
dealer_or_external • Sep 5, 2026, 9:41 AM
@Alix M
Destinee McGinley
dealer_or_external • Sep 5, 2026, 9:47 AM
@Alix M PHOTOS OF REMOVED TAG AND SUCH PROVIDED.
Alix Mongiat
processor • Sep 5, 2026, 10:32 AM
@Destinee M If this work is completed, we need the final RO uploaded and this moved to Ready to Submit. Just so we know it is ready and by the photos of the removed tag, I assume it is. Let me know if you need anything from me. I can submit for payment we get the final RO. Thanks!
Destinee McGinley
dealer_or_external • Sep 5, 2026, 10:36 AM
@Alix M UPLOADED! THANK YOU
Alix Mongiat
processor • Sep 8, 2026, 8:54 AM
This has been submitted for payment.
Alix Mongiat
processor • Sep 17, 2026, 9:04 AM
This paid on check 3226741 for $714.94
Claim Files
13934- STEINHAUER.pdf
pdf • Aug 14, 2026, 9:43 AM • 75,226 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13934/13934- STEINHAUER.pdf
13934- STEINHAUER.pdf
pdf • Aug 14, 2026, 9:43 AM • 75,226 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13934/13934- STEINHAUER.pdf