Claim 13228

Claim explorer / evidence thread

Claim 13228

GRE 8220 • Alix • Paid • grand-design

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Completed stage

71d elapsed • 0d remaining

Escalation Eligible

Completed stage

71d elapsed • 0d remaining

Resolved

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

29 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/Print Claim 987337.pdf

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

10 indexed side comments on this claim.

Latest visible thread signal

May 21, 2026, 10:23 AM • processor • This paid on 5/20/26 on check 653222 for $248.51

Role mix

Dealer 0 • OEM 0 • Processor 8

Decision cues

Denial signals 0 • info / missing-doc asks 8 • approval signals 2

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

document-photo

document-photo

document-photo

document-photo

document-photo

WO_13228_JOB_WARR01_2026.02.19_10.20.33.jpeg

document-photo

document-photo

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat

processor • Feb 23, 2026, 12:19 PM

@Michelle A Warranty Repair 1: The cause of the cracking needs to be listed on the WO. Thanks.

Michelle Antinoja

dealer_or_external • Feb 23, 2026, 12:56 PM

@Alix M UPLOADED UPDATED WO.

Alix Mongiat

processor • Feb 23, 2026, 1:57 PM

PA 931171 has been submitted for approval. Had to email all photos for Job 2 as we can only upload 20 to the PA and there are 27 total.

Alix Mongiat

processor • Feb 24, 2026, 1:58 PM

@Michelle A Warranty Repair 1: approved for 0.5 hour (requested 1 hour) Job 2: approved for 0.6 hour (0.2 hour per shade)

Alix Mongiat

processor • Feb 24, 2026, 1:59 PM

*Please hold all parts for a minimum of 30 days after claim is paid*

ANNA FREEMAN

dealer_or_external • May 12, 2026, 9:07 AM

@Alix M WORK COMPLETED 4/13 PARTS USED: 570396 FENDER SKIRT X 1 , I UPLOADED THE INVOICE FOR THE FENDER SKIRT WHICH IS UNDER A DIFFERENT VIN. WE ORDERED IT FOR A STOCK UNIT, BUT USED IT ON THIS CUSTOMERS UNIT TO GET HIM ON THE ROAD. FRT=$12.25 PART # 684511 X3 AND PART # 691797 X 6 INVOICES UPLOADED. FRT=$34.20 FOLDER MOVED TO SUBMIT

Alix Mongiat

processor • May 12, 2026, 11:19 AM

@ANNA F Freight/Handling fees is $34.61 total for whole claim.

Alix Mongiat

processor • May 12, 2026, 11:20 AM

I think I misread your comment above. We should be good. Looks like I have it at a $0.4 more than you which is fine.

Alix Mongiat

processor • May 12, 2026, 11:21 AM

Claim 987337 has been submitted for payment.

Alix Mongiat

processor • May 21, 2026, 10:23 AM

This paid on 5/20/26 on check 653222 for $248.51

Claim Files

Print Claim 987337.pdf

pdf • May 21, 2026, 10:24 AM • 17,158 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/Print Claim 987337.pdf

Print Claim 987337.pdf

pdf • May 21, 2026, 10:24 AM • 17,158 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/Print Claim 987337.pdf

13228F.pdf

main-pdf • May 12, 2026, 8:56 AM • 75,811 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/13228F.pdf

13228F.pdf

main-pdf • May 12, 2026, 8:56 AM • 75,811 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/13228F.pdf

13228F.pdf

main-pdf • May 12, 2026, 8:56 AM • 75,811 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13228/13228F.pdf

13228F.pdf

main-pdf • May 12, 2026, 8:56 AM • 75,811 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/13228F.pdf

123605.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,504 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/123605.pdf

123605.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,504 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/123605.pdf

123605.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,504 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13228/123605.pdf

123605.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,504 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/123605.pdf

123739A.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,175 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/123739A.pdf

123739A.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,175 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/123739A.pdf

123739A.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,175 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13228/123739A.pdf

123739A.pdf

main-pdf • May 12, 2026, 8:50 AM • 42,175 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/123739A.pdf

123739.pdf

main-pdf • May 12, 2026, 8:49 AM • 42,202 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/123739.pdf

123739.pdf

main-pdf • May 12, 2026, 8:49 AM • 42,202 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/123739.pdf

123739.pdf

main-pdf • May 12, 2026, 8:49 AM • 42,202 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13228/123739.pdf

123739.pdf

main-pdf • May 12, 2026, 8:49 AM • 42,202 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/123739.pdf

FEUERSTEIN UPDATED..pdf

updated-packet • Feb 23, 2026, 12:56 PM • 75,986 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13228/FEUERSTEIN UPDATED..pdf

FEUERSTEIN UPDATED..pdf

updated-packet • Feb 23, 2026, 12:56 PM • 75,986 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13228/FEUERSTEIN UPDATED..pdf

FEUERSTEIN UPDATED..pdf

updated-packet • Feb 23, 2026, 12:56 PM • 75,986 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13228/FEUERSTEIN UPDATED..pdf

FEUERSTEIN UPDATED..pdf

updated-packet • Feb 23, 2026, 12:56 PM • 75,986 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/FEUERSTEIN UPDATED..pdf

FEUERSTEIN UPDATED..pdf

updated-packet • Feb 23, 2026, 12:56 PM • 75,986 bytes

/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13228/FEUERSTEIN UPDATED..pdf

13228.pdf