Claim explorer / evidence thread
Claim 13204
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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58d elapsed • 0d remaining
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Escalation Eligible
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Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
8 docs / 17 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/Print Claim 979965.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
29 indexed side comments on this claim.
Latest visible thread signal
Apr 16, 2026, 11:49 AM • processor • Adjusted to standard shipping for ABS Controller assembly.
Role mix
Dealer 0 • OEM 0 • Processor 22
Decision cues
Denial signals 0 • info / missing-doc asks 18 • approval signals 2
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Evidence Thread
Alix Mongiat
processor • Feb 2, 2026, 8:59 AM
PA 926839 has been submitted for approval.
Michelle Antinoja
dealer_or_external • Feb 2, 2026, 12:23 PM
@Alix M Matt wanted me to let you know that this repair is very immediate. It needs to be done as soon as possible. CMR is completely down and needs unit up and running ASAP as they are missing a trip they had planned. We would like to get parts overnighted and such if possible.
Alix Mongiat
processor • Feb 2, 2026, 1:19 PM
I have reached out to Grand Design.
Alix Mongiat
processor • Feb 2, 2026, 7:16 PM
@Michelle A This has been approved for 4 hours *Please hold all parts for a minimum of 30 days after claim is paid*
Kaitlyn Reinwand
dealer_or_external • Mar 2, 2026, 1:36 PM
@Alix M WE NEED TO GO BACK AND REQUEST AN ADDITIONAL HOUR OF LABOR TO REPLACE THE CONTROL BOX CIRCUIT BOARD AS WELL. THIS WILL RECTIFY THE CONCERN. WE WERE ABLE TO BYPASS IT IN THE MEAN TIME SO THE CUSTOMER IS ABLE TO USE THE UNIT
Alix Mongiat
processor • Mar 2, 2026, 2:01 PM
I have reached out to Rodney at GD.
Alix Mongiat
processor • Mar 4, 2026, 8:41 AM
Sent follow up email.
Alix Mongiat
processor • Mar 5, 2026, 11:09 AM
I have entered PA 933444 for the control box circuit board since Grand Design is not responding to my emails.
Alix Mongiat
processor • Mar 6, 2026, 2:31 PM
@Michelle A I need the full 3 c's for the control box circuit board. I know you are asking to replace it, but we need to know what the complaint and cause are for needing to replace it.
Michelle Antinoja
dealer_or_external • Mar 6, 2026, 3:04 PM
@Alix M
cause: after replacing harness and abs control box was still having same issues will need a new 7bway control module board for front ... .for temporary fix we bypassed the lights direct to 7 way for lighting to work (because it was interfering with CMR's plan vacation. )
Alix Mongiat
processor • Mar 6, 2026, 3:42 PM
Thank you. Added.
Alix Mongiat
processor • Mar 9, 2026, 11:40 AM
I have entered PA 934065 for the control box circuit board since Grand Design is not responding to my emails.
Alix Mongiat
processor • Mar 10, 2026, 11:16 AM
@Michelle A @Matt F Grand Design is requesting photos of the 7way control module board you are requesting to replace.
Alix Mongiat
processor • Mar 10, 2026, 11:25 AM
PA 933444 has been put in pending status for the 7way control module board. This is pending photos of the part needing replaced.
Michelle Antinoja
dealer_or_external • Mar 10, 2026, 11:33 AM
@Alix M uploaded photos of the board
Alix Mongiat
processor • Mar 10, 2026, 12:20 PM
@Michelle A They also need to know what testing was done that made you decide the board was bad. Sorry, the email just stated the photos, not the other part.
Michelle Antinoja
dealer_or_external • Mar 10, 2026, 12:41 PM
@Alix M
lowered underbelly found clip for harness that goes towards front of camper broken also when testing lights the 7 way gets hot but all exterior lights come on when using left or right brake lights and lights flashing pics taken will need a new 7 way front control module board.....
DO THESE NOTES HELP AT ALL? IF NOT, @Matt F MIGHT BE ABLE TO PROVIDE MORE INFORMATION.
Alix Mongiat
processor • Mar 10, 2026, 1:35 PM
@Michelle A I will let you know if they come back asking for more information. Thanks!
Alix Mongiat
processor • Mar 13, 2026, 9:14 AM
@Michelle A The 7way control module board has now been approved for 1 hour. *Please hold all parts for a minimum of 30 days after claim is paid*
Michelle Antinoja
dealer_or_external • Apr 11, 2026, 12:52 PM
@Alix M
DAYE IN:1/30/2026
DATE STARTED: 1/30/2026
DATE COMPLETED: 4/10/2026
PART:
WARR01:822000308 - ABS CONTROLLER ASSEMBLY - QTY:1 - PRICE: 597.05
120376 - CONTROL BOX CIRCUTE BRD. ONLY - QTY:1 - PRICE:139.31
JOB#1: 8220430214 - CONTROL BOX CIRCUTE BRD. ONLY - QTY: 1 PRICE:71.92
Alix Mongiat
processor • Apr 13, 2026, 8:55 AM
@Michelle A @ANNA F I am looking at the freight charges, and it looks like you have full freight billed on invoice 1536699, I only am seeing one of those parts used so I can only claim half shipping/handling. Please confirm only one of those were used (120308 is the only one I see used)
Alix Mongiat
processor • Apr 13, 2026, 8:56 AM
Claim 979965 is in draft status for Warranty Repair 1 until we get clarification on freight.
Alix Mongiat
processor • Apr 13, 2026, 9:00 AM
Claim 979966 has been submitted for Job 1
ANNA FREEMAN
dealer_or_external • Apr 14, 2026, 7:55 AM
@Alix M @Michelle A Alix you are correct, we did not use harness 120309, we used harness # 120376. Frt on that invoice to claim is $69.49.
Alix Mongiat
processor • Apr 14, 2026, 8:04 AM
thank you!
Alix Mongiat
processor • Apr 14, 2026, 8:08 AM
Claim 979965 has been submitted for Warranty Repair 1
Alix Mongiat
processor • Apr 16, 2026, 11:47 AM
Claim 979966 paid on 4/15/26 on check 648332 for $228.23
Alix Mongiat
processor • Apr 16, 2026, 11:48 AM
Claim 979965 paid on 4/15/26 on check 648332 for $1,380.04
Alix Mongiat
processor • Apr 16, 2026, 11:49 AM
Adjusted to standard shipping for ABS Controller assembly.
Claim Files
Print Claim 979965.pdf
pdf • Apr 16, 2026, 11:50 AM • 16,119 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/Print Claim 979965.pdf
Print Claim 979966.pdf
pdf • Apr 16, 2026, 11:47 AM • 16,294 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/Print Claim 979966.pdf
INVOICE#_26453473 - 13204.pdf
pdf • Apr 11, 2026, 12:52 PM • 42,032 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/INVOICE#_26453473 - 13204.pdf
INVOICE#_26439134 - 13204.pdf
pdf • Apr 11, 2026, 12:52 PM • 42,137 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/INVOICE#_26439134 - 13204.pdf
INVOICE#_26700871 - 13204.pdf
pdf • Apr 11, 2026, 12:52 PM • 42,057 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/INVOICE#_26700871 - 13204.pdf
ROKUS - 13204 - FINAL.pdf
pdf • Apr 11, 2026, 12:45 PM • 81,600 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/ROKUS - 13204 - FINAL.pdf
Integrity Management Advisors Mail - PA 926839 - no response.pdf
mail-artifact • Mar 9, 2026, 11:38 AM • 77,116 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/Integrity Management Advisors Mail - PA 926839 - no response.pdf
13204.pdf
main-pdf • Jan 30, 2026, 5:19 PM • 71,178 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13204/13204.pdf