iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 13190B
GRE 8220 • Alix • Approved / Unpaid • forest-river
Next Recommended Action

Await OEM Response

Overdue / escalation ready
Reason
OEM Response Deadline Exceeded
Deadline
Overdue / escalation ready
Estimated recovery
Pending payment match
risk 0.70 deadline Overdue / escalation ready images 10 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
Payment Due
Upcoming statutory deadline
58d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
58d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
58d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jul 3, 2026, 2:56 AM.
Indexed evidence
14 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary
images=10; damage=0; unit=0; parts=0; doc=10; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Forest River • VIN 4X4TFLY29PZ188259
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13190B
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
May 21, 2026, 10:11 AM • processor • This paid on check 3160613 for $106.94
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • May 6, 2026, 4:27 PM
@Kaitlyn R PA 2666963 has been approved for Job 4: 0.4 hour Warranty Repair 1: 0.2 hour
Kaitlyn Reinwand
dealer_or_external • May 7, 2026, 8:30 PM
Alix Mongiat DATE IN: 01/20/26 DATE OF COMPLETION: 04/29/2026 PARTS USED: LINE WARR01: 82201840- BED BOW SOCKET ANNA FREEMAN PLEASE UPLOAD INVOICES. THANK YOU!
ANNA FREEMAN
dealer_or_external • May 8, 2026, 8:04 AM
@Alix M @Kaitlyn R INVOICE UPLOADED
Alix Mongiat
processor • May 8, 2026, 9:04 AM
@ANNA F Are you able to provide an invoice for the light switch for job 4? Otherwise, I can only claim $2.80 for shop supplies.
ANNA FREEMAN
dealer_or_external • May 11, 2026, 10:17 AM
@Alix M IT WAS A MISC. LIGHT SWITCH SO I DONT HAVE A PART # TO GET AN INVOICE. WE WILL HAVE TO GO WITH THE $2.80.
Alix Mongiat
processor • May 11, 2026, 10:37 AM
Sounds good. Thanks.
Alix Mongiat
processor • May 11, 2026, 10:37 AM
This has been submitted for payment.
Alix Mongiat
processor • May 21, 2026, 10:11 AM
This paid on check 3160613 for $106.94

Claim Files

Claim Sheet.pdf
pdf • May 21, 2026, 10:12 AM • 24,399 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13190B/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 21, 2026, 10:12 AM • 24,399 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13190B/Claim Sheet.pdf
121632.pdf
main-pdf • May 8, 2026, 8:03 AM • 61,004 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13190B/121632.pdf
121632.pdf
main-pdf • May 8, 2026, 8:03 AM • 61,004 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13190B/121632.pdf
121632.pdf
main-pdf • May 8, 2026, 8:03 AM • 61,004 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Flagstaff/13190B/121632.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Flagstaff/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Flagstaff/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13190B/13190B.pdf
13190B.pdf
main-pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13190B_1/13190B.pdf
SANKEY - 13190B.pdf
pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13190B/SANKEY - 13190B.pdf
SANKEY - 13190B.pdf
pdf • May 6, 2026, 2:30 PM • 73,379 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13190B/SANKEY - 13190B.pdf