Claim explorer / evidence thread
Claim 13106
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
33
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
9 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/Print Claim 965314.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
47 indexed side comments on this claim.
Latest visible thread signal
Feb 26, 2026, 9:23 AM • processor • Claim 965314 paid on 2/25/26 on check 641272 for $1,382.61
Role mix
Dealer 0 • OEM 0 • Processor 29
Decision cues
Denial signals 4 • info / missing-doc asks 56 • approval signals 12
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
No claim lines loaded
Evidence Thread
Alix Mongiat
processor • Dec 4, 2025, 2:29 PM
@Kaitlyn R @Michelle A Do you have photos for Warranty Repair 1 - exterior door?
Alix Mongiat
processor • Dec 4, 2025, 2:30 PM
I need tags and such.
Alix Mongiat
processor • Dec 4, 2025, 2:30 PM
I need tags and such.
Alix Mongiat
processor • Dec 4, 2025, 2:36 PM
@Kaitlyn R @Michelle A Do you have photos for Warranty Repair 1 - exterior door?
I also need photos for Warranty Repair 3. All tags please.
Alix Mongiat
processor • Dec 4, 2025, 2:36 PM
@Kaitlyn R @Michelle A Do you have photos for Warranty Repair 1 - exterior door?
I also need photos for Warranty Repair 3. All tags and defects please.
Alix Mongiat
processor • Dec 4, 2025, 2:39 PM
@Kaitlyn R @Michelle A Do you have photos for Warranty Repair 1 - exterior door?
I also need photos for Warranty Repair 3. All tags and defects please.
Need tags for Warranty Repair 4.
Alix Mongiat
processor • Dec 4, 2025, 2:47 PM
PA 915997 is in draft status until we get the requested information.
Photos for Warranty Repair 1 defect and tags, Warranty Repair 3 tags and tags for Warranty Repair 4
Michelle Antinoja
dealer_or_external • Dec 4, 2025, 3:47 PM
@Alix M I POSTED EVERYTHING IN THE WORK ORDER, i WILL GET BACK TO TECH TO GET THE FURTHER PHOTOS FOR YOU.
Michelle Antinoja
dealer_or_external • Dec 5, 2025, 9:58 AM
@Alix M added more photos for you. Please let me know if you need anything else.
Alix Mongiat
processor • Dec 5, 2025, 10:11 AM
@Kaitlyn R @Michelle A I still need the tags/labels for the refrigerator.
Michelle Antinoja
dealer_or_external • Dec 5, 2025, 10:31 AM
@Alix M I apologize, I misread that for you didn't need them. I will get them shortly for you.
Michelle Antinoja
dealer_or_external • Dec 5, 2025, 11:31 AM
@Alix M added photos, moving to corrected
Alix Mongiat
processor • Dec 5, 2025, 11:54 AM
No worries! Thank you!
Alix Mongiat
processor • Dec 5, 2025, 11:54 AM
This has been submitted for approval.
Alix Mongiat
processor • Dec 8, 2025, 6:28 AM
@Kaitlyn R @Michelle A
Warranty Repair 1: denied, no defect shown in the photos
Warranty Repair 2: denied, no defect shown in the photos
Warranty Repair 3: approved for 0.4 hour
Warranty Repair 4: approved for 0.5 hour
Warranty Repair 5: need law tags
Warranty Repair 6: approved for 0.75 hour (requested 1.5 hour)
**Please circle defects in photos for the two denied and I can go back to Grand Design, or if you have more photos. Also, Warranty Repair 6- please break down diagnostics vs labor time so I can send a letter if you want. Need tags for Warranty Repair 5.
Alix Mongiat
processor • Dec 16, 2025, 8:45 AM
@Kaitlyn R @Michelle A Following up on this. Thank you!
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 3:05 PM
@Alix M i HAVE ADDED ADDITIONAL PHOTOS OF TAGS ON RECLINER AND DOOR WITH STRAIGHT EDGE SHOWING THAT IT IS WARPED.
Alix Mongiat
processor • Dec 17, 2025, 4:02 PM
@Michelle A Can you please make sure the photos that you just uploaded are labeled correctly? Moving back to PA info needed until I know what is what.
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:21 PM
@Alix M LINE WARR
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:21 PM
@Alix M LINE WARR
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:21 PM
@Alix M LINE WARR
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:22 PM
@Alix M WARR05
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:22 PM
@Alix M WARR05
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:22 PM
@Alix M WARR05
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:23 PM
@Alix M WARR05
Michelle Antinoja
dealer_or_external • Dec 17, 2025, 4:23 PM
@Alix M UPDATED MOVING BACK TO CORRECTED.
Alix Mongiat
processor • Dec 18, 2025, 8:39 AM
@Michelle A The names in the main folder should be changed to reflect the job they go with. They all state "Warr06". I will change them right now so they match the correct jobs, but in the future we want to make sure everything is labeled correctly. We can't see comments on the photos when we are uploading them into the manufacturers systems. Let me know if you have any questions. Thank you!
Alix Mongiat
processor • Dec 18, 2025, 8:46 AM
Added photos of law tags to the claim and emailed photos of the straight edge on the door to Tony at Grand Design.
Alix Mongiat
processor • Dec 19, 2025, 2:51 PM
@Kaitlyn R @Michelle A
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: denied - no photos provided
Warranty Repair 3: approved for 0.4 hour
Warranty Repair 4: approved for 0.5 hour
Warranty Repair 5: approved for 0.5 hour Thank you for sending this in for review. Lippert will authorize the replacement of the complete recliner and .50 labor. The part number authorized is:
20220025861 - LEFT ARM RECLINER (TP) 2022 GDRV REFLECTION/IMAGINE RECOVER
Warranty Repair 6: approved for 0.75 hour (requested 1.5 hour)
Alix Mongiat
processor • Dec 19, 2025, 2:51 PM
If you want me to send a letter on Warranty repair 6, please provide diagnostics vs labor. Also note the Warranty Repair 5 was approved for another part than what you asked for.
Kaitlyn Reinwand
dealer_or_external • Feb 5, 2026, 11:20 AM
@Alix M
DATE IN: 11/04/2025
DATE STARTED: 11/12/2025
DATE COMPLETED: 02/05/2026
**THE REASON IT TOOK SO LONG WAS DUE TO THE HOLIDAY SHUTDOWN AND WAITING FOR PARTS.***
PARTS USED:
WARR03- 82200689- MOTION LIGHT
COST: 6.85
QTY: 1
WARR05: 82203474- SOFA LEFT ARM
COST: 530.93
QTY: 1
WARR06: 82200935- FASCIA TRIM
COST: 36.74
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Kaitlyn Reinwand
dealer_or_external • Feb 5, 2026, 11:21 AM
@Alix M I AM SEEING THAT THERE WAS A LINE ADDED TO THIS WORK ORDER... DO YOU WANT ME TO SPLIT IT OFF AND SUBMIT A COMPLETELY NEW CLAIM OR CAN YOU SUBMIT IT FROM THIS ONE?
Alix Mongiat
processor • Feb 5, 2026, 11:31 AM
@Kaitlyn R I will create a new PA for that line and just leave it on here. In the future, because we can't add to Grand Design once approved, it would be best for them to be on their own WO. But we will just leave it for now and get this taken care of.
Alix Mongiat
processor • Feb 5, 2026, 11:36 AM
PA 927769 has been submitted for approval for Warranty Repair 7.
Bonnie Korte
dealer_or_external • Feb 5, 2026, 2:30 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Feb 5, 2026, 5:03 PM
@Michelle A @Kaitlyn R Warranty Repair 7 was approved for 0.2 hours (requested 0.5 hour)
Alix Mongiat
processor • Feb 5, 2026, 5:14 PM
Claim 965310 has been submitted for payment for Warranty Repair 7.
Claim 965314 has been submitted for payment for all other jobs
Alix Mongiat
processor • Feb 12, 2026, 8:45 AM
@Michelle A @Kaitlyn R
Warranty Repair 3: Please provide a photo of the front and back of the defective light off the unit showing the vendor tag. -
Alix Mongiat
processor • Feb 12, 2026, 8:46 AM
Claim 965310 paid on 2/11/26 on check 639339 for $28 (Warranty Repair 7)
Alix Mongiat
processor • Feb 17, 2026, 9:30 AM
@Michelle A @Kaitlyn R Following up on this. Thank you!
Kaitlyn Reinwand
dealer_or_external • Feb 17, 2026, 11:18 AM
@Alix M UPLOADED PHOTOS.
Alix Mongiat
processor • Feb 17, 2026, 11:23 AM
Added. Thank you!
Alix Mongiat
processor • Feb 19, 2026, 1:21 PM
@Michelle A Warranty Repair 3: The photos you attached are of a different light and do not match the part you are claiming or the original photos submitted. Please correct accordingly
Alix Mongiat
processor • Feb 19, 2026, 1:23 PM
@Bonnie K Was the incorrect invoice uploaded for the light for Warranty Repair 3?
Kaitlyn Reinwand
dealer_or_external • Feb 19, 2026, 2:42 PM
@Alix M I JUST UPLOADED NEW PICTURES. I ACCIDENTALLY ATTACHED THE WRONG PICTURES OF LIGHTS FROM A DIFFERENT WORK ORDER (UGH). THE INVOICE IS CORRECT FOR THE LIGHTS THAT I JUST UPLOADED.
Alix Mongiat
processor • Feb 19, 2026, 3:10 PM
Added. Thank you!
Alix Mongiat
processor • Feb 26, 2026, 9:23 AM
Claim 965314 paid on 2/25/26 on check 641272 for $1,382.61
Claim Files
Print Claim 965314.pdf
pdf • Feb 26, 2026, 9:23 AM • 19,736 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/Print Claim 965314.pdf
Print Claim 965310.pdf
pdf • Feb 12, 2026, 8:46 AM • 14,496 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/Print Claim 965310.pdf
1363516.pdf
main-pdf • Feb 5, 2026, 2:30 PM • 42,646 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/1363516.pdf
714961.pdf
main-pdf • Feb 5, 2026, 2:29 PM • 41,875 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/714961.pdf
1532542.pdf
main-pdf • Feb 5, 2026, 2:28 PM • 41,738 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/1532542.pdf
1526322.pdf
main-pdf • Feb 5, 2026, 2:28 PM • 42,300 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/1526322.pdf
1521525.pdf
main-pdf • Feb 5, 2026, 2:28 PM • 41,973 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/1521525.pdf
13106 FINAL.pdf
pdf • Feb 5, 2026, 11:20 AM • 80,270 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/13106 FINAL.pdf
13106.pdf
main-pdf • Dec 4, 2025, 1:59 PM • 78,600 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13106/13106.pdf