Claim explorer / evidence thread
Claim 13091C
GRE 8220 • Alix • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 164
matched 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,625.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 24, 2026, 3:05 PM.
Indexed evidence
11 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=164; damage=0; unit=0; parts=0; doc=164; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4TPUS20TP106971
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13091C/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 24, 2026, 3:05 PM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Apr 29, 2026, 8:35 AM • processor • This paid on check 3147515 for $384.87
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 2 • info / missing-doc asks 3 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 -The upper windows W 1021 FORES have sticky silicone all over them inside and out
partial-match • confidence 0.71
cause
Windows have a lot of smeared clear silicone smeared on them
partial-match • confidence 0.71
correction
I used quick solve and a rag to scrub the silicone off I had to scrub vigourousley to get it off REQ: .75
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 - Roof needs a bit of W 1021 FORES sealant around antenna plumbing vent
matched • confidence 0.81
cause
Sealant gaps
partial-match • confidence 0.75
correction
Cleaned areas then used some left over dicor from a different job to seal the areas REQ: .50
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - Carpet on steps is W 1021 FORES installed uneven and sharp staples sticking up through carpeting
partial-match • confidence 0.63
cause
Mfg installed carpet uneven and protruding staples
partial-match • confidence 0.63
correction
I used a flat scraper and brought up carpet fibers to hide the bare edge then removed staples that were sticking up then used staple gun to get the top steps carpet to lay flat were it meets the front of next step going up REQ: .40
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 5 - 5 White ceiling trim W 1021 FORES strips are cut too short and no white
partial-match • confidence 0.63
cause
Mfg cut trim to short
partial-match • confidence 0.63
cause
Mfg cut trim to short
unreviewed • confidence 0.00
cause
Mfg cut trim to short
unreviewed • confidence 0.00
cause
Mfg cut trim to short
unreviewed • confidence 0.00
cause
Mfg cut trim to short
unreviewed • confidence 0.00
cause
Mfg cut trim to short
unreviewed • confidence 0.00
correction
I used white silicone to fill end gaps REQ: .50
partial-match • confidence 0.67
correction
I used white silicone to fill end gaps REQ: .50
unreviewed • confidence 0.00
correction
I used white silicone to fill end gaps REQ: .50
unreviewed • confidence 0.00
correction
I used white silicone to fill end gaps REQ: .50
unreviewed • confidence 0.00
correction
I used white silicone to fill end gaps REQ: .50
unreviewed • confidence 0.00
correction
I used white silicone to fill end gaps REQ: .50
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 10 - The paper covered W 1021 FORES valance left of the table is missing color from it like it's been scraped
partial-match • confidence 0.75
cause
Scraped
partial-match • confidence 0.63
correction
Used wood crayon to try to blend colors REQ: .30
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 11 - Trim between paper W 1021 FORES covered valances above kitchen sink has a huge gap very unsightly
partial-match • confidence 0.63
cause
Large gap
partial-match • confidence 0.63
correction
Filled with putty REQ: .20
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 12 - Center drawer below W 1021 FORES wardrobe the glides are bent really bad this exact drawer on 2 other units same place same thing
matched • confidence 0.81
cause
Bent broken drawer glide ORDER NEW DRAWER GLIDE 1 3/8" WIDE x 13 3/4" Please order extras and the back bracket that holds them in place Non self closing type
matched • confidence 0.91
correction
.......... REQ: .75
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 16. front lift the W 1021 FORES corner edge of cabinet has a big gouge out of it
partial-match • confidence 0.63
cause
Gouged corner of cabinet
partial-match • confidence 0.63
correction
I first used putty to fill area I then found wood marker to blend and match REQ: .20
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Mar 10, 2026, 2:42 PM
PA 2605021 has been submitted for approval.
Alix Mongiat
processor • Mar 10, 2026, 3:05 PM
@Kaitlyn R
Warranty Repair 3: denied dealer lot maintenance required on all stock units starting at 6mos from date of delivery required DAF signed 8/26/25
Warranty Repair 12: is drawer open when running the slide? VIN and claim#'s for the other 2 units with this issue?
Kaitlyn Reinwand
dealer_or_external • Mar 10, 2026, 3:25 PM
@Alix M I WILL FOLLOW UP WITH THE TECHNICIAN REGARDING THE OTHER TWO UNITS.
Kaitlyn Reinwand
dealer_or_external • Mar 13, 2026, 9:36 AM
@Alix M I'VE ONLY BEEN ABLE TO TRACK DOWN ONE UNIT SO FAR. THE TECHNICIAN DOES NOT REMEMBER THE OTHER UNIT, JUST THAT THERE WAS 2 OF THEM. THE ONE THAT WE DO KNOW IS:
FOREST RIVER PUMA DESTINATION 403LFT
4X4TPUS29TP106970
Alix Mongiat
processor • Mar 13, 2026, 2:34 PM
@Kaitlyn R Can you answer the other question with that? "Is the drawer open when running the slide?"
Kaitlyn Reinwand
dealer_or_external • Mar 13, 2026, 2:57 PM
@Alix M THE DRAWER IS NOT OPEN WHEN RUNNING THE SLIDE.
Alix Mongiat
processor • Mar 16, 2026, 11:29 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.75 hour dealer goodwill nothing noted on DAF and no wash date provided
Warranty Repair 3: denied
Warranty Repair 4: approved for 0.4 hour
Warranty Repair 5: approved for 0.5 hour dealer goodwill to apply sealant comes this way from factory
Warranty Repair 10: approved for 0.1 hour flat rate to repair/touch up (requested 0.3 hour)
Warranty Repair 11: approved for 0.1 hour run a bead of caulk (requested 0.2 hour
Warranty Repair 12: approved for 0.5 hour (requested 0.75 hour)
Warranty Repair 16: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Apr 22, 2026, 5:30 PM
@Alix M
date in: 02/26/2026
date completed: 4/10/26
parts used:
warr12
822051455- drawer slide
cost: 1.63
qty: 2
82201344- drawer guide
cost: .48
qty: 2
@ANNA F please upload invoices.
Alix Mongiat
processor • Apr 23, 2026, 6:40 AM
@ANNA F I was able to pull this invoice.
Alix Mongiat
processor • Apr 23, 2026, 9:37 AM
This has been submitted for payment.
Alix Mongiat
processor • Apr 29, 2026, 8:35 AM
This paid on check 3147515 for $384.87
Claim Files
Claim Sheet.pdf
pdf • Apr 29, 2026, 8:35 AM • 36,314 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13091C/Claim Sheet.pdf
Claim Sheet.pdf
pdf • Apr 29, 2026, 8:35 AM • 36,314 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13091C/Claim Sheet.pdf
Invoice 14675803.pdf
pdf • Apr 23, 2026, 6:39 AM • 61,330 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13091C/Invoice 14675803.pdf
Invoice 14675803.pdf
pdf • Apr 23, 2026, 6:39 AM • 61,330 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13091C/Invoice 14675803.pdf
Invoice 14675803.pdf
pdf • Apr 23, 2026, 6:39 AM • 61,330 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13091C/Invoice 14675803.pdf
Invoice 14675803.pdf
pdf • Apr 23, 2026, 6:39 AM • 61,330 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13091C/Invoice 14675803.pdf
13091C FINAL.pdf
pdf • Apr 22, 2026, 5:31 PM • 76,775 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13091C/13091C FINAL.pdf
13091C FINAL.pdf
pdf • Apr 22, 2026, 5:31 PM • 76,775 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13091C/13091C FINAL.pdf
13091C FINAL.pdf
pdf • Apr 22, 2026, 5:31 PM • 76,775 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13091C/13091C FINAL.pdf
13091C FINAL.pdf
pdf • Apr 22, 2026, 5:31 PM • 76,775 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13091C/13091C FINAL.pdf
13091C FINAL.pdf
pdf • Apr 22, 2026, 5:31 PM • 76,775 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13091C/13091C FINAL.pdf