Claim explorer / evidence thread
Claim 13082B
GRE 8220 • Alix • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 38
matched 1
review 54
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
191d elapsed • 0d remaining
Analyzed
Completed stage
191d elapsed • 0d remaining
Awaiting OEM
Completed stage
191d elapsed • 0d remaining
Auto-Approved
Completed stage
191d elapsed • 0d remaining
Payment Due
Completed stage
191d elapsed • 0d remaining
Escalation Eligible
Completed stage
191d elapsed • 0d remaining
Resolved
Overdue / escalation ready
191d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$3,250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
54
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
191 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
41
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Oct 31, 2026, 2:57 AM.
Indexed evidence
16 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
191 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=38; damage=0; unit=0; parts=0; doc=38; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4TPUP20TP106347
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13082B
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Oct 31, 2026, 2:57 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jun 11, 2026, 12:39 PM • processor • This paid on check 3173336 for $588.41
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
Warranty image for Forest River claim case 13082B (file WO_13082_JOB_WARR20_2026.03.02_15.04.44.jpeg).
- **Visible components:** Dark wood/laminate furniture legs or supports, likely RV dinette/table/chair framing, on light woven carpet/flooring.
- **Visible damage:** Central vertical support appears to have a long narrow split/separation or open seam running vertically near the lower half. Image is blurry, so extent and cause are not fully clear.
- **Surrounding condition:** Other dark furnitu
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior doorway trim/panel shown; possible lower edge misalignment or scuffing.
Human interpretation • confidence 0.45
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
RV interior close-up showing dark wood/laminate furniture or cabinet/bed-frame stile/rail. Visible issue is a light vertical scuff/scratch or finish rub along the left edge of the dark upright piece, with possible minor surface dulling. Surrounding components include light vinyl plank flooring, white wall/paneling, and other dark cabinetry/furniture in background. Image is blurry, so extent of damage is limited to visible cosmetic finish wear; no structural break is confirmed. No readable labels
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
Visible image shows an RV interior lower cabinet/trim area: a dark vertical wood/laminate panel beside light vinyl flooring and a woven carpet/rug. The dark panel surface has visible smudging/scuff marks and possible minor finish wear; no clear structural break is visible. Bottom edge/trim appears slightly rough or uneven but not conclusively damaged. Adjacent light wood trim/cabinet edge is visible at right.
No labels, VIN, work order text, or screenshot/document text are visible in the image.
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Visible RV interior area beside seating: a dark vertical wood/laminate trim or fascia panel adjacent to a light wall, with sofa upholstery on left and another cushion/seat edge on right. Light vinyl/plank floor and rug visible.
Damage/condition: no clear breakage or major damage visible in this photo. Possible minor scuffing/finish variation on the dark trim and light wall, but not definitive. Bottom of the dark panel appears close to the floor with a small protruding/dark piece at the lower ed
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
Claim Lines
complaint
CAULK AROUND BACKSLPASH IN SHOWER WHERE W 1021 FORES BOTTOM PAN/WALL MEET
partial-match • confidence 0.63
complaint
CAULK AROUND BACKSLPASH IN SHOWER WHERE W 1021 FORES BOTTOM PAN/WALL MEET
needs-review • confidence 0.09
complaint
CAULK AROUND BACKSLPASH IN SHOWER WHERE W 1021 FORES BOTTOM PAN/WALL MEET
needs-review • confidence 0.09
cause
This is not a warranty issue the bottom pan has a 3 to 4 inch lip that goes behind shower wall no rot can happen.... Customer is requesting sealing it so I am but IS NOT WARRANTY CUST OR SALES SHOULD PAY FOR THIS THANK YOU.
partial-match • confidence 0.73
cause
This is not a warranty issue the bottom pan has a 3 to 4 inch lip that goes behind shower wall no rot can happen.... Customer is requesting sealing it so I am but IS NOT WARRANTY CUST OR SALES SHOULD PAY FOR THIS THANK YOU.
needs-review • confidence 0.09
cause
This is not a warranty issue the bottom pan has a 3 to 4 inch lip that goes behind shower wall no rot can happen.... Customer is requesting sealing it so I am but IS NOT WARRANTY CUST OR SALES SHOULD PAY FOR THIS THANK YOU.
needs-review • confidence 0.09
correction
I used air nozzle to blow and clean the area customer wants sealed then I ran a bead of silicone around the shower stall where base and wall meet I had some leftover clear silicone so I used that REQUEST: .3
partial-match • confidence 0.63
correction
I used air nozzle to blow and clean the area customer wants sealed then I ran a bead of silicone around the shower stall where base and wall meet I had some leftover clear silicone so I used that REQUEST: .3 WARR
needs-review • confidence 0.12
correction
I used air nozzle to blow and clean the area customer wants sealed then I ran a bead of silicone around the shower stall where base and wall meet I had some leftover clear silicone so I used that REQUEST: .3 WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 1 - The slide ods rug W 1021 FORES has stains
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 1 - The slide ods rug W 1021 FORES has stains
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 1 - The slide ods rug W 1021 FORES has stains
needs-review • confidence 0.03
cause
Stained from mfg
partial-match • confidence 0.63
cause
Stained from mfg
needs-review • confidence 0.00
cause
Stained from mfg
needs-review • confidence 0.00
correction
Used quick solve to remove REQUEST: .1
partial-match • confidence 0.71
correction
Used quick solve to remove REQUEST: .1 WARR
needs-review • confidence 0.03
correction
Used quick solve to remove REQUEST: .1 WARR
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 2 -The DS rug has stains W 1021 FORES
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 -The DS rug has stains W 1021 FORES
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 2 -The DS rug has stains W 1021 FORES
needs-review • confidence 0.03
cause
Stained floor covering from mfg
partial-match • confidence 0.63
cause
Stained floor covering from mfg
needs-review • confidence 0.06
cause
Stained floor covering from mfg
needs-review • confidence 0.06
correction
Used quick solve to remove the stains REQUEST: .2
partial-match • confidence 0.71
correction
Used quick solve to remove the stains REQUEST: .2 WARR
needs-review • confidence 0.03
correction
Used quick solve to remove the stains REQUEST: .2 WARR
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 21. The dark wood has W 1021 FORES light colored something smeared in spots
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 21. The dark wood has W 1021 FORES light colored something smeared in spots
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 21. The dark wood has W 1021 FORES light colored something smeared in spots
needs-review • confidence 0.09
cause
Doors and slide fascia have something smeared on them
partial-match • confidence 0.63
cause
Doors and slide fascia have something smeared on them
needs-review • confidence 0.03
cause
Doors and slide fascia have something smeared on them
needs-review • confidence 0.03
correction
I used thick solution of murpheys oil soap sprayed and scrubbed doors down
partial-match • confidence 0.63
correction
I used thick solution of murpheys oil soap sprayed and scrubbed doors down Continued on page 2 PAGE 2 Work Order : 13082B
needs-review • confidence 0.03
correction
I used thick solution of murpheys oil soap sprayed and scrubbed doors down Continued on page 2 PAGE 2 Work Order : 13082B
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 3 -Bottom of the bath W 1021 FORES sink panel has very rough edge shards
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 -Bottom of the bath W 1021 FORES sink panel has very rough edge shards
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 3 -Bottom of the bath W 1021 FORES sink panel has very rough edge shards
needs-review • confidence 0.15
cause
I finished edge
partial-match • confidence 0.63
cause
I finished edge
needs-review • confidence 0.06
cause
I finished edge
needs-review • confidence 0.06
correction
Took fine sand paper and sanded off the sharp edge REQUEST:.1
partial-match • confidence 0.63
correction
Took fine sand paper and sanded off the sharp edge REQUEST:.1 WARR
needs-review • confidence 0.06
correction
Took fine sand paper and sanded off the sharp edge REQUEST:.1 WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 4 - all corner trim in W 1021 FORES bunk room needs holes filled with putty excessive large holes
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - all corner trim in W 1021 FORES bunk room needs holes filled with putty excessive large holes
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 4 - all corner trim in W 1021 FORES bunk room needs holes filled with putty excessive large holes
needs-review • confidence 0.12
cause
Large staple holes unfilled
partial-match • confidence 0.63
cause
Large staple holes unfilled
needs-review • confidence 0.03
cause
Large staple holes unfilled
needs-review • confidence 0.03
correction
Used putty to fill REQUEST: .7
partial-match • confidence 0.63
correction
Used putty to fill REQUEST: .7 WARR
needs-review • confidence 0.00
correction
Used putty to fill REQUEST: .7 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 -Recliner chairs have W 1021 FORES marks on them
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 5 -Recliner chairs have W 1021 FORES marks on them
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 5 -Recliner chairs have W 1021 FORES marks on them
needs-review • confidence 0.03
cause
White marks on recliners
partial-match • confidence 0.63
cause
White marks on recliners
needs-review • confidence 0.03
cause
White marks on recliners
needs-review • confidence 0.03
correction
Used quick solve to remove the spots REQUEST: .2
partial-match • confidence 0.71
correction
Used quick solve to remove the spots REQUEST: .2 WARR
needs-review • confidence 0.03
correction
Used quick solve to remove the spots REQUEST: .2 WARR
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 6 - bottom drawer under W 1021 FORES microwave has a chip out of top edge
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 6 - bottom drawer under W 1021 FORES microwave has a chip out of top edge
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 6 - bottom drawer under W 1021 FORES microwave has a chip out of top edge
needs-review • confidence 0.09
cause
Small chip
partial-match • confidence 0.63
cause
Small chip
needs-review • confidence 0.09
cause
Small chip
needs-review • confidence 0.09
correction
Used a touch of putty to fill the little chipped area REQUEST:.1
partial-match • confidence 0.63
correction
Used a touch of putty to fill the little chipped area REQUEST:.1 WARR
needs-review • confidence 0.06
correction
Used a touch of putty to fill the little chipped area REQUEST:.1 WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 20 the dining chairs W 1021 FORES have little dings and chips
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 20 the dining chairs W 1021 FORES have little dings and chips
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 20 the dining chairs W 1021 FORES have little dings and chips
needs-review • confidence 0.03
cause
Chips in wood of chairs . One dining chair has a crack photos of tag is for cracked one ORDER ONE NEW DINING CHAIR
matched • confidence 0.81
cause
Chips in wood of chairs . One dining chair has a crack photos of tag is for cracked one ORDER ONE NEW DINING CHAIR
needs-review • confidence 0.14
cause
Chips in wood of chairs . One dining chair has a crack photos of tag is for cracked one ORDER ONE NEW DINING CHAIR
needs-review • confidence 0.14
correction
......... REQUEST: .2
partial-match • confidence 0.63
correction
......... REQUEST: .2
needs-review • confidence 0.00
correction
......... REQUEST: .2
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Mar 4, 2026, 11:20 AM
@Michelle A Please remove Job 4 from Warranty. I will enter the rest. Thanks!
Alix Mongiat
processor • Mar 4, 2026, 11:32 AM
PA 2598583 has been submitted for approval.
Michelle Antinoja
dealer_or_external • Mar 4, 2026, 11:46 AM
@Alix M
UPDATED WO UPLOADED
Alix Mongiat
processor • Mar 4, 2026, 1:44 PM
@Michelle A
Warranty Repair 1 and 2: approved for 0.5 hour
Warranty Repair 21: approved for 0.5 hour
Warranty Repair 3: approved for 0.1 hour
Warranty Repair 4: approved for 0.5 hour per photos (requested 0.7 hour).
Warranty Repair 5: approved for 0.2 hour
Warranty Repair 6: approved for 0.2 hour
Warranty Repair 20: approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Jun 4, 2026, 2:29 PM
@Alix M
DATE IN: 03/04/2026
DATE COMPLETED: 5/29/26
PARTS USED:
WARR20
F100315982- CHAIR- WALDEN
COST: 95.96
QTY: 1
@ANNA F PLEASE UPLOAD INVOICES.
Alix Mongiat
processor • Jun 5, 2026, 11:11 AM
@ANNA F I found the invoice for this.
Alix Mongiat
processor • Jun 5, 2026, 11:20 AM
This has been submitted for payment.
Alix Mongiat
processor • Jun 11, 2026, 12:39 PM
This paid on check 3173336 for $588.41
Claim Files
Claim Sheet.pdf
pdf • Jun 11, 2026, 12:40 PM • 32,063 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13082B/Claim Sheet.pdf
Invoice 14640904.pdf
pdf • Jun 5, 2026, 11:10 AM • 61,196 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/Invoice 14640904.pdf
Invoice 14640904.pdf
pdf • Jun 5, 2026, 11:10 AM • 61,196 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13082B/Invoice 14640904.pdf
Invoice 14640904.pdf
pdf • Jun 5, 2026, 11:10 AM • 61,196 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/Invoice 14640904.pdf
Invoice 14640904.pdf
pdf • Jun 5, 2026, 11:10 AM • 61,196 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13082B/Invoice 14640904.pdf
13082B FINAL.pdf
pdf • Jun 4, 2026, 2:30 PM • 76,136 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/13082B FINAL.pdf
13082B FINAL.pdf
pdf • Jun 4, 2026, 2:30 PM • 76,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13082B/13082B FINAL.pdf
13082B FINAL.pdf
pdf • Jun 4, 2026, 2:30 PM • 76,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/13082B FINAL.pdf
13082B FINAL.pdf
pdf • Jun 4, 2026, 2:30 PM • 76,136 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13082B/13082B FINAL.pdf
13082B FINAL.pdf
pdf • Jun 4, 2026, 2:30 PM • 76,136 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13082B/13082B FINAL.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/LASSA - 11412 - UPDATED.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13082B/LASSA - 11412 - UPDATED.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13082B/LASSA - 11412 - UPDATED.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13082B/LASSA - 11412 - UPDATED.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13082B/LASSA - 11412 - UPDATED.pdf
LASSA - 11412 - UPDATED.pdf
updated-packet • Mar 4, 2026, 11:47 AM • 77,329 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13082B/LASSA - 11412 - UPDATED.pdf