Claim explorer / evidence thread
Claim 12625
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 30
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
30
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
2 docs / 18 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12625/Print Claim 928582.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Sep 19, 2025, 11:16 AM • processor • This paid on 9/17/25 on check 620913 for $224
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
RV entry door and interior cabinet shown; no clear damage visible.
Human interpretation • confidence 0.62
document-photo
Interior wall-floor corner shows a visible gap or unfinished trim at the lower right edge.
Human interpretation • confidence 0.72
document-photo
RV interior wall and ceiling with HVAC vent; no obvious damage visible.
Human interpretation • confidence 0.78
document-photo
Black plastic retaining clip/bracket shown detached beside a metal component.
Human interpretation • confidence 0.78
document-photo
Interior ceiling/wall seam above a window shows multiple exposed fasteners.
Human interpretation • confidence 0.86
document-photo
Interior ceiling shows a wrinkled or sagging area near an HVAC ceiling vent.
Human interpretation • confidence 0.72
document-photo
Close-up of a shower enclosure showing a black lower glass-door hinge/bracket.
Human interpretation • confidence 0.84
document-photo
RV exterior awning with illuminated LED strip appears intact.
Human interpretation • confidence 0.82
document-photo
Interior ceiling/wall junction shows a dark, uneven seam near the air-conditioning unit.
Human interpretation • confidence 0.82
document-photo
Close-up of a black stainless refrigerator with lower drawer and adjacent cabinetry.
Human interpretation • confidence 0.62
document-photo
RV bathroom shower enclosure and vanity visible; no clear damage evident.
Human interpretation • confidence 0.78
document-photo
Scuffs and dark marks are visible along a white interior wall seam above a wood-framed opening.
Human interpretation • confidence 0.72
document-photo
Photo of a Solera-labeled Grand Design RV component; no defect is visibly apparent.
Human interpretation • confidence 0.88
document-photo
Interior panel seam is separated, exposing a long gap and underlying material.
Human interpretation • confidence 0.84
document-photo
Close-up of a black shower-door hinge/latch assembly on a glass door.
Human interpretation • confidence 0.86
document-photo
Close-up of shower enclosure seam with a small chip/scuff near a round fitting.
Human interpretation • confidence 0.78
document-photo
Interior ceiling/valance trim shows a row of exposed fasteners above a window shade.
Human interpretation • confidence 0.62
supporting-image
Underside view of RV slide-out mechanism with threaded adjustment rod and bracket.
Human interpretation • confidence 0.73
Claim Lines
complaint
WARRANTY REPAIR 1 -banging noise when W 1020 GRAND putting slide in. need looked at for repair **Additional notes***Please have camper level, then slide out #1 follow it by slide our#2. #2 will make a load bang before it starts the slide "In" process. We always slide in #1 first then #2. Slide 2 is the one that will bang at the start of slide in.
needs-review • confidence 0.23
complaint
WARRANTY REPAIR 1 -banging noise when W 1020 GRAND putting slide in. need looked at for repair **Additional notes***Please have camper level, then slide out #1 follow it by slide our#2. #2 will make a load bang before it starts the slide "In" process. We always slide in #1 first then #2. Slide 2 is the one that will bang at the start of slide in.
needs-review • confidence 0.23
cause
Check to see if slideouts bang when they go in and out.
needs-review • confidence 0.12
cause
Check to see if slideouts bang when they go in and out.
needs-review • confidence 0.12
correction
banging is from the jam nut hitting the stopping plate REQUEST .50 HOURS OF
needs-review • confidence 0.00
correction
banging is from the jam nut hitting the stopping plate REQUEST .50 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - damaged shower door, W 1020 GRAND it is the door that is to the right when facing it. handle came off
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 2 - damaged shower door, W 1020 GRAND it is the door that is to the right when facing it. handle came off
needs-review • confidence 0.19
cause
Door handle for shower glass door fell off.
needs-review • confidence 0.15
cause
Door handle for shower glass door fell off.
needs-review • confidence 0.24
correction
Reattached handle on door. REQUEST .45 HOURS OF
needs-review • confidence 0.05
correction
Reattached handle on door. REQUEST .45 HOURS OF
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 3 - there is loose trim W 1020 GRAND pieces that need to be refastened.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 3 - there is loose trim W 1020 GRAND pieces that need to be refastened.
needs-review • confidence 0.10
cause
Loose trim on ceiling in bedroom and in kitchen floor next to slide out by refer.
needs-review • confidence 0.23
cause
Loose trim on ceiling in bedroom and in kitchen floor next to slide out by refer.
needs-review • confidence 0.23
correction
Had to add more staples to ceiling panel in the bedroom in order to bring the Continued on page 2 PAGE 2 Work Order : 12625
needs-review • confidence 0.24
correction
Had to add more staples to ceiling panel in the bedroom in order to bring the Continued on page 2 PAGE 2 Work Order : 12625
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 4 - lights on the awning W 1020 GRAND the left side is hanging down from where its supposed to be
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 - lights on the awning W 1020 GRAND the left side is hanging down from where its supposed to be
needs-review • confidence 0.05
cause
Check awnig lights for uneven track insertion.
needs-review • confidence 0.05
cause
Check awnig lights for uneven track insertion.
needs-review • confidence 0.05
correction
Lughts look good. Nothing out of place. REQUEST .50 HOURS OF
needs-review • confidence 0.12
correction
Lughts look good. Nothing out of place. REQUEST .50 HOURS OF
needs-review • confidence 0.12
complaint
PREFORM ROOF INSPECTION AND ADVISE IF I PD GOODW REPAIR IS NEEDED.
needs-review • confidence 0.00
complaint
PREFORM ROOF INSPECTION AND ADVISE IF I PD GOODW REPAIR IS NEEDED.
needs-review • confidence 0.00
cause
roof inspection.
needs-review • confidence 0.00
cause
roof inspection.
needs-review • confidence 0.00
correction
touched up a couple of vents with dicor. They had a couple of air bubbles that popped. All good now.
needs-review • confidence 0.05
correction
touched up a couple of vents with dicor. They had a couple of air bubbles that popped. All good now.
needs-review • confidence 0.05
Evidence Thread
Alix Mongiat
processor • Sep 3, 2025, 10:49 AM
PA 893207 has been submitted for approval.
Alix Mongiat
processor • Sep 4, 2025, 4:21 PM
@Kaitlyn R Warranty Repair 1: Need required photos of the issue
Kaitlyn Reinwand
dealer_or_external • Sep 5, 2025, 2:00 PM
@Alix M UPLOADED REQUESTED PHOTO.
Alix Mongiat
processor • Sep 8, 2025, 8:11 AM
Added. Thank you!
Alix Mongiat
processor • Sep 8, 2025, 10:28 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.5 hour
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 3: approved for 0.4 hour
Warranty Repair 4: approved for 0.5 hour
Kaitlyn Reinwand
dealer_or_external • Sep 8, 2025, 10:51 AM
@Alix M DATE OF COMPLETION: 09/02/2025
NO PARTS USED ON THIS WORK ORDER.
FINAL WORK ORDER ALREADY UPLOADED.
Alix Mongiat
processor • Sep 8, 2025, 4:42 PM
Claim 928582 has been submitted for payment.
Alix Mongiat
processor • Sep 19, 2025, 11:16 AM
This paid on 9/17/25 on check 620913 for $224
Claim Files
Print Claim 928582.pdf
pdf • Sep 19, 2025, 11:16 AM • 16,540 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12625/Print Claim 928582.pdf
12625.pdf
main-pdf • Sep 3, 2025, 10:35 AM • 75,239 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12625/12625.pdf