Claim explorer / evidence thread
Claim 12542B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 63
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
63
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
28
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12542B/Print Claim 939715.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Nov 4, 2025, 2:57 PM • processor • This paid on 10/29/25 on check 626716 for $323.05
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 2 • info / missing-doc asks 9 • approval signals 9
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
RV cabinet drawers with black pull handles; upper pull mounting appears misaligned.
Human interpretation • confidence 0.82
document-photo
Close-up shows small holes and surface marks on a gray woodgrain trim/panel joint.
Human interpretation • confidence 0.72
document-photo
Wood-grain cabinet or door panel shown; no clear defect is identifiable.
Human interpretation • confidence 0.78
document-photo
Two gray woodgrain overhead cabinet doors show a wide, uneven center gap and misalignment.
Human interpretation • confidence 0.86
document-photo
Black flexible panel or trim is severely wrinkled, folded, and distorted.
Human interpretation • confidence 0.78
document-photo
RV kitchen base cabinet door appears misaligned with an uneven upper gap.
Human interpretation • confidence 0.82
document-photo
Interior wall panel shows small scuffs/stains below overhead cabinetry.
Human interpretation • confidence 0.86
document-photo
RV cabinet face-frame joint shows a visible seam/gap near the upper vertical stile.
Human interpretation • confidence 0.72
document-photo
Close-up shows a small chip on a wood-grain cabinet door edge.
Human interpretation • confidence 0.91
document-photo
Close view of wood-finish cabinet doors with an uneven vertical gap/misalignment.
Human interpretation • confidence 0.86
document-photo
Close-up of scratched and chipped wood-look trim around a TV/cabinet opening.
Human interpretation • confidence 0.82
document-photo
Close-up of a cabinet door hinge that appears loose or misaligned.
Human interpretation • confidence 0.72
document-photo
Close-up shows torn black woven underbody/liner material with exposed backing.
Human interpretation • confidence 0.82
document-photo
RV kitchen upper cabinet with glass-front door above window and refrigerator.
Human interpretation • confidence 0.72
document-photo
Cabinet underside corner shows a small chipped or separated trim joint above kitchen sink.
Human interpretation • confidence 0.78
document-photo
White textured panel with two small brown scuff marks.
Human interpretation • confidence 0.78
document-photo
Close-up of woodgrain cabinet panel and trim with minor surface damage near the lower corner.
Human interpretation • confidence 0.72
document-photo
Close-up shows chipped laminate/edge damage on a dark woodgrain cabinet panel.
Human interpretation • confidence 0.92
document-photo
Close-up shows scratches and chipped finish along a gray metal trim/joint edge.
Human interpretation • confidence 0.78
document-photo
Interior ceiling panel is visibly sagging/buckling near an LED light fixture.
Human interpretation • confidence 0.78
document-photo
Interior cabinet with installed concealed hinges and shelf; no clear damage visible.
Human interpretation • confidence 0.90
document-photo
Abrasion and white scuffing visible on dark RV awning fabric.
Human interpretation • confidence 0.88
document-photo
Close-up shows gouged/chipped damage on a woodgrain-finish panel near an edge.
Human interpretation • confidence 0.88
document-photo
Close-up shows chipped/damaged wood-grain trim at an interior corner joint.
Human interpretation • confidence 0.91
Claim Lines
complaint
WARRANTY REPAIR 1 - The quarter round W 1020 GRAND that runs along the ceiling edge is coming off in spots.
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 1 - The quarter round W 1020 GRAND that runs along the ceiling edge is coming off in spots.
needs-review • confidence 0.12
cause
The ceiling panels have a slight bend to them by the lights causing a gap. I popped the quarter round off, removed the nails, pushed it tight against the ceiling, nailed it back on, and puttied the holes.
needs-review • confidence 0.23
cause
The ceiling panels have a slight bend to them by the lights causing a gap. I popped the quarter round off, removed the nails, pushed it tight against the ceiling, nailed it back on, and puttied the holes.
needs-review • confidence 0.12
correction
Done. REQUEST 1 HOUR OF
needs-review • confidence 0.00
correction
Done. REQUEST 1 HOUR OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - There is an exposed W 1020 GRAND screw hole in the cabinet door to the left of the tv from the manufacturer not mounting it properly.
needs-review • confidence 0.29
complaint
WARRANTY REPAIR 2 - There is an exposed W 1020 GRAND screw hole in the cabinet door to the left of the tv from the manufacturer not mounting it properly.
partial-match • confidence 0.38
cause
The manufacturer drilled a hole for the hinge in the wrong spot. Teimmed and puttied the hole
needs-review • confidence 0.26
cause
The manufacturer drilled a hole for the hinge in the wrong spot. Teimmed and puttied the hole
needs-review • confidence 0.26
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 - There is a knick and W 1020 GRAND a scratch in the center cabinrt door above the TV.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 3 - There is a knick and W 1020 GRAND a scratch in the center cabinrt door above the TV.
needs-review • confidence 0.28
cause
Scratches in the caninet door. I covered them with putty
needs-review • confidence 0.15
cause
Scratches in the caninet door. I covered them with putty
needs-review • confidence 0.24
correction
Done. REQUEST .20 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .20 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 - The style in the W 1020 GRAND cabinet to the right of the tv is ripped.
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 4 - The style in the W 1020 GRAND cabinet to the right of the tv is ripped.
needs-review • confidence 0.28
cause
The style is ripped. I covered it in Continued on page 2 PAGE 2 Work Order : 12542B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** putty
needs-review • confidence 0.00
cause
The style is ripped. I covered it in Continued on page 2 PAGE 2 Work Order : 12542B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** putty
needs-review • confidence 0.00
correction
Done. REQUEST .20 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .20 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - There are knicks and W 1020 GRAND scratches in the cabinetry by the kitchen sink.
needs-review • confidence 0.10
complaint
WARRANTY REPAIR 5 - There are knicks and W 1020 GRAND scratches in the cabinetry by the kitchen sink.
needs-review • confidence 0.10
cause
The cabinet doors are scratched. I touched all the marks up with putty.
needs-review • confidence 0.19
cause
The cabinet doors are scratched. I touched all the marks up with putty.
needs-review • confidence 0.28
correction
Done. REQUEST .40 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .40 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 6 - Two of the magnetic W 1020 GRAND catches are tweaked in the bathroom.
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 6 - Two of the magnetic W 1020 GRAND catches are tweaked in the bathroom.
needs-review • confidence 0.05
cause
I flipped the catch, put the screw in a different spot and the tab still pulls away. It's just the design of this magnet catch.
needs-review • confidence 0.05
cause
I flipped the catch, put the screw in a different spot and the tab still pulls away. It's just the design of this magnet catch.
needs-review • confidence 0.05
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .10 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 7 - There is putty W 1020 GRAND residue all over the side of the bathroom cabinet.
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 7 - There is putty W 1020 GRAND residue all over the side of the bathroom cabinet.
needs-review • confidence 0.24
cause
The manufacturer never wiped down the cabinet after applying putty. I wiped it off with solvent and a rag.
needs-review • confidence 0.15
cause
The manufacturer never wiped down the cabinet after applying putty. I wiped it off with solvent and a rag.
needs-review • confidence 0.24
correction
Done. REQEUST .20 HOURS OF
needs-review • confidence 0.00
correction
Done. REQEUST .20 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 - There are scratches W 1020 GRAND and knicks in the bedroom cabinetry.
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 8 - There are scratches W 1020 GRAND and knicks in the bedroom cabinetry.
needs-review • confidence 0.05
cause
Scratches in the bathroom cabinets. I touched them up with putty.
needs-review • confidence 0.05
cause
Scratches in the bathroom cabinets. I touched them up with putty.
needs-review • confidence 0.05
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 9 - There is a stain on W 1020 GRAND the wall behind the bathroom door.
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 9 - There is a stain on W 1020 GRAND the wall behind the bathroom door.
needs-review • confidence 0.24
cause
There is a stain on the wall. I cleaned it off with quick solve and a rag.
needs-review • confidence 0.05
cause
There is a stain on the wall. I cleaned it off with quick solve and a rag.
needs-review • confidence 0.05
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .30 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 10 - There is white W 1020 GRAND residue on the awning fabric.
partial-match • confidence 0.39
complaint
WARRANTY REPAIR 10 - There is white W 1020 GRAND residue on the awning fabric.
partial-match • confidence 0.39
cause
There is white residue on both sides of the awning fabric. I cleaned it off with quick solve and a rag.
needs-review • confidence 0.33
cause
There is white residue on both sides of the awning fabric. I cleaned it off with quick solve and a rag.
needs-review • confidence 0.33
correction
Done. REQUEST .80 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .80 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 11 - The sub-floor W 1020 GRAND material is ripped and bunched up underneath the DS cargo door.
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 11 - The sub-floor W 1020 GRAND material is ripped and bunched up underneath the DS cargo door.
needs-review • confidence 0.24
cause
The sub-floor wrap wasnt properly secured and it pulled out and the floor is exposed. I cut off all the loose material, covered it in underbelly tape and used expanding foam along the edge.
needs-review • confidence 0.24
cause
The sub-floor wrap wasnt properly secured and it pulled out and the floor is exposed. I cut off all the loose material, covered it in underbelly tape and used expanding foam along the edge.
needs-review • confidence 0.13
correction
Done. REQUEST .75 HOURS OF
needs-review • confidence 0.00
correction
Done. REQUEST .75 HOURS OF
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Sep 19, 2025, 2:33 PM
@Kaitlyn R Warranty Repair 8- is the bedroom or bathroom cabinets? The complaint says bedroom, cause says bathroom.
Alix Mongiat
processor • Sep 19, 2025, 2:40 PM
Photos look like bathroom, just please confirm.
Alix Mongiat
processor • Sep 19, 2025, 2:41 PM
PA 898026 is in draft status.
Kaitlyn Reinwand
dealer_or_external • Sep 19, 2025, 3:34 PM
@Alix M It is the bathroom cabinets.
Alix Mongiat
processor • Sep 19, 2025, 5:17 PM
Thank you!
Alix Mongiat
processor • Sep 19, 2025, 5:18 PM
This has been submitted for approval.
Alix Mongiat
processor • Sep 23, 2025, 8:49 AM
@Kaitlyn R
Warranty Repair 1: denied- no repair needed
Warranty Repair 2: approved for 0.3 hour
Warranty Repair 3: denied- no repair needed
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 5: approved for 0.2 hour
Warranty Repair 6: approved for 0.2 hour
Warranty Repair 7: approved for 0.2 hour
Warranty Repair 8: approved for 0.3 hour
Warranty Repair 9: approved for 0.2 hour
Warranty Repair 10: approved for 0.2 hour
Warranty Repair 11: approved for 0.5 hour
Kaitlyn Reinwand
dealer_or_external • Oct 9, 2025, 11:00 AM
@Alix M DATE OF COMPLETION: 09/10/2025
PARTS USED:
WARR 11: 822010030 UNDERBELLY FLOOR GUARD
COST: .09
QTY: 9.00
@Bonnie K PLEASE UPLOAD INVOICES.
FINAL RO IS THE ONE THAT IS UPLOADED.
Alix Mongiat
processor • Oct 14, 2025, 9:01 AM
Following up on the invoice. Thanks!!
Bonnie Korte
dealer_or_external • Oct 21, 2025, 12:01 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Oct 21, 2025, 1:38 PM
@Kaitlyn R @Bonnie K Part price is going to show different on the RO than what is able to be claimed. It looks like you are only claiming $1.05 total, RO states $9.27
Alix Mongiat
processor • Oct 21, 2025, 1:40 PM
Claim 939715 has been submitted for payment.
Kaitlyn Reinwand
dealer_or_external • Oct 21, 2025, 1:45 PM
@Alix M SOUNDS GOOD. THANK YOU!
Alix Mongiat
processor • Nov 4, 2025, 2:57 PM
This paid on 10/29/25 on check 626716 for $323.05
Claim Files
Print Claim 939715.pdf
pdf • Nov 4, 2025, 2:58 PM • 18,266 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12542B/Print Claim 939715.pdf
585051.pdf
main-pdf • Oct 21, 2025, 12:00 PM • 12,867 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12542B/585051.pdf
12542B.pdf
main-pdf • Sep 19, 2025, 1:57 PM • 76,749 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12542B/12542B.pdf