Claim 12386

Claim explorer / evidence thread

Claim 12386

GRE 8220 • Alix • Paid • forest-river

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

118d elapsed • 0d remaining

Analyzed

Completed stage

118d elapsed • 0d remaining

Awaiting OEM

Completed stage

118d elapsed • 0d remaining

Auto-Approved

Completed stage

118d elapsed • 0d remaining

Payment Due

Completed stage

118d elapsed • 0d remaining

Escalation Eligible

Completed stage

118d elapsed • 0d remaining

Resolved

Overdue / escalation ready

118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

118 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Compact packet candidate

Small enough for a compact escalation packet, assuming final PDFs stay clean.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.

Indexed evidence

4 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

118 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12386/Claim Sheet.pdf

Timeline

First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

17 indexed side comments on this claim.

Latest visible thread signal

Nov 4, 2025, 2:50 PM • processor • This paid on 10/31/25 on check 3063539 for $438.99

Role mix

Dealer 0 • OEM 0 • Processor 11

Decision cues

Denial signals 0 • info / missing-doc asks 10 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

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Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat

processor • Jul 25, 2025, 11:36 AM

@Kaitlyn R This unit is not retail registered. I am submitted it would it being, but FR will request this gets registered.

Alix Mongiat

processor • Jul 25, 2025, 11:42 AM

PA 2379397 was submitted for approval.

Alix Mongiat

processor • Jul 25, 2025, 2:04 PM

@Kaitlyn R @Michelle A Job 1: no visible issues what is the defect? Forest River is not responsible for the amount of rainfall this unit still shows stock unit must be registered to initiate the warranty

Kaitlyn Reinwand

dealer_or_external • Jul 28, 2025, 11:59 AM

@Alix M unit is now registered. Job 1- after further discussion with the technician, there is not an item to submit for warranty. concern was explained to the customer to avoid further issues.

Alix Mongiat

processor • Jul 28, 2025, 12:05 PM

Removed Job 1 from the claim. Thank you!

Alix Mongiat

processor • Jul 31, 2025, 9:19 AM

@Kaitlyn R @Michelle A Job 2: approved for 1 hour per flat rate Job 3: approved for 1 hour per flat rate

Alix Mongiat

processor • Jul 31, 2025, 9:26 AM

@Kaitlyn R Please provide more information if you need the 2 hours for each window as the WO doesn't provide enough information to go back and ask for more time other than the flat rate that was approved. Thank you!!

Kaitlyn Reinwand

dealer_or_external • Oct 9, 2025, 11:12 AM

@Alix M DATE OF COMPLETION: 10/02/2025 PARTS USED: JOB 2: 822046999 WINDOW 15X24 STATIONARY COST: 32.18 QTY: 1 @Bonnie K PLEASE UPLOAD INVOICES.

Bonnie Korte

dealer_or_external • Oct 21, 2025, 11:46 AM

@Alix M INVOICE UPLOADED

Alix Mongiat

processor • Oct 21, 2025, 12:58 PM

@Kaitlyn R @Bonnie K Job 3 also was approved for window replacement. Please advise as there is only 1 window claimed.

Kaitlyn Reinwand

dealer_or_external • Oct 21, 2025, 1:54 PM

@Alix M IM WAITING FOR THE MOBILE TECH TO GET BACK TODAY SO I CAN VERIFY WITH HIM

Alix Mongiat

processor • Oct 22, 2025, 11:02 AM

@Kaitlyn R Did you have any luck on this? Thanks!

Alix Mongiat

processor • Oct 27, 2025, 8:11 AM

@Kaitlyn R @Bonnie K Following up on this. If i need to change the PA, just let me know and I can reach out to FR to get that taken care of.

Kaitlyn Reinwand

dealer_or_external • Oct 29, 2025, 11:28 AM

@Alix M THE TECHNICIAN DID REPLACE TWO WINDOWS. THE OTHER WINDOW WAS: 822090387 - 40X12 STATIONARY WINDOW COST: 50.39 QTY: 1 @Bonnie K NEED THE INVOICE

Bonnie Korte

dealer_or_external • Oct 29, 2025, 1:41 PM

@Alix M UPLOADED THE INVOICE

Alix Mongiat

processor • Oct 31, 2025, 8:56 AM

This has been submitted for payment.

Alix Mongiat

processor • Nov 4, 2025, 2:50 PM

This paid on 10/31/25 on check 3063539 for $438.99

Claim Files

Claim Sheet.pdf

pdf • Nov 4, 2025, 2:50 PM • 24,941 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12386/Claim Sheet.pdf

14363983.pdf

main-pdf • Oct 29, 2025, 1:39 PM • 175,276 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12386/14363983.pdf

14364130.pdf

main-pdf • Oct 21, 2025, 11:45 AM • 174,099 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12386/14364130.pdf

12386.pdf

main-pdf • Oct 9, 2025, 11:13 AM • 76,187 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12386/12386.pdf

Claim Detail

Escalate to State

Warranty deadline timeline

AI Claim Analysis

Evidence packet check

Claim Summary

Comment Intelligence

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Images

Claim Lines

Evidence Thread

Claim Files