Claim explorer / evidence thread
Claim 12285
GRE 8220 • Alix • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 33
matched 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,500.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
36
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
17 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=33; damage=0; unit=0; parts=0; doc=33; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Forest River • VIN 4X4TPUS26SP104401
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12285/Claim Sheet.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
May 18, 2026, 9:23 AM • processor • This paid on check 3156661 for $615.89
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
document-photo
Claim Lines
complaint
CUSTOMER STATES BACK LIVING ROOM W 1021 FORES SLIDEOUT NEEDS TO BE CAULKED
partial-match • confidence 0.63
cause
on off door side middle exterior slide the t molding on left side needed some silicone pics taken
partial-match • confidence 0.63
correction
cleaned the area on exterior t molding applied silicone and other areas needed the slide is sealed REQ .70 HRS WARR AUTH: .70
partial-match • confidence 0.63
complaint
CUSTOMER STATES LEFT FRONT KITCHEN BLIND W 1021 FORES IS SHORT
partial-match • confidence 0.63
cause
pics and measurements taken need a new shade
partial-match • confidence 0.71
correction
install the new shade in kitchen adjustments made the shade is now working
partial-match • confidence 0.71
complaint
CUSTOMER STATES TOP LIVING ROOM BLIND W 1021 FORES OVER COUCH DS HAS TWO HOLES IN IT
partial-match • confidence 0.63
cause
this is a motorized shade pics and measurements taken
partial-match • confidence 0.71
correction
above the couch i had removed and installed the shade and wired the 12 volt connections i also had to set the stop on shade and tested after adjustments now working
partial-match • confidence 0.71
complaint
CUSTOMER STATES SMALL BLIND BY RECLINER W 1021 FORES
partial-match • confidence 0.63
cause
pics and measurements taken will need the correct shade the one they sent us is black on black and the one the customer has is a white backer and the black doesn't look the same
partial-match • confidence 0.71
cause
pics and measurements taken will need the correct shade the one they sent us is black on black and the one the customer has is a white backer and the black doesn't look the same
unreviewed • confidence 0.00
cause
pics and measurements taken will need the correct shade the one they sent us is black on black and the one the customer has is a white backer and the black doesn't look the same
unreviewed • confidence 0.00
cause
pics and measurements taken will need the correct shade the one they sent us is black on black and the one the customer has is a white backer and the black doesn't look the same
unreviewed • confidence 0.00
cause
pics and measurements taken will need the correct shade the one they sent us is black on black and the one the customer has is a white backer and the black doesn't look the same
unreviewed • confidence 0.00
correction
Will need a new shade... will need correct shade .....
partial-match • confidence 0.71
correction
Will need a new shade... will need correct shade .....
unreviewed • confidence 0.00
correction
Will need a new shade... will need correct shade .....
unreviewed • confidence 0.00
correction
Will need a new shade... will need correct shade .....
unreviewed • confidence 0.00
correction
Will need a new shade... will need correct shade .....
unreviewed • confidence 0.00
complaint
CUSTOMER STATES AC IS NOT DRAINING W 1021 FORES CORRECTLY STILL AFTER REPAIRS STILL HAS A PINHOLE LEAK SEEMS LIKE BEHIND AWNING
partial-match • confidence 0.73
cause
pics taken the gutter track the seam was leaking above patio
partial-match • confidence 0.63
correction
used non leveling black lap sealant to seal in gutter and the seam below
partial-match • confidence 0.71
complaint
MORRYDE STEP RECALL 25V245 W 1021 FORES
matched • confidence 0.81
cause
pics taken
partial-match • confidence 0.63
correction
pics taken
partial-match • confidence 0.63
complaint
BEDROOM DOOR IS DIFFICULT TO SHUT SEEMS W 1021 FORES LIKE ITS CATCHING, SEEMS TO BE GETTING WORSE
partial-match • confidence 0.63
cause
pics taken what i found was the door latch to close to striker plate due to loose hinges
partial-match • confidence 0.63
correction
tighten all the screws in all three hinges the bedroom door is now closing smoothly
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Jul 11, 2025, 9:56 AM
@Kaitlyn R @Michelle A This unit has an open recall:
25V245, 2025-203 - MORRYDE DETACHABLE STEPS
Alix Mongiat
processor • Jul 11, 2025, 10:03 AM
PA 2363129 has been submitted for approval.
Alix Mongiat
processor • Jul 11, 2025, 12:05 PM
@Kaitlyn R @Michelle A
Job 1: approved for 0.7 hour
Job 2: approved for 0.4 hour
Job 3: approved for 0.5 hour
Job 4: approved for 0.4 hour
Job 5: approved for 0.5 hour
All per flat rate
Michelle Antinoja
dealer_or_external • Apr 30, 2026, 5:05 PM
@Alix M
date in: 6/28/2025
date complete: 4/23/2026
part:
job#2 - 82205363 - SHADE, ROLLER 27 X 38 BAMBOO BLACK FABRIC - qty:1 - price:47.09
job#3 - 822090839 - SHAD, MOTORIZED ROLLER, 42" X 14 " BLACK - qty: 1 - price: 111.01
job#4 - 8220490839 - SHADE, ROLLER 20 X 42 BAMBOO BLACK FABRIC - qty: 1- price: 111.01
invoices uploaded
Alix Mongiat
processor • Apr 30, 2026, 5:23 PM
PA expired- need to enter new PA.
Alix Mongiat
processor • Apr 30, 2026, 5:27 PM
PA 2660851 has been submitted for approval.
Alix Mongiat
processor • May 1, 2026, 9:15 AM
@Michelle A Please upload the final RO. Thanks!
Alix Mongiat
processor • May 5, 2026, 4:58 PM
@Michelle A @Kaitlyn R @ANNA F Please provide the final RO so I can submit for payment.
ANNA FREEMAN
dealer_or_external • May 6, 2026, 7:58 AM
@Alix M @Kaitlyn R @Michelle A FINAL RO UPLOADED
Alix Mongiat
processor • May 6, 2026, 8:50 AM
This has been submitted for payment.
Alix Mongiat
processor • May 18, 2026, 9:23 AM
This paid on check 3156661 for $615.89
Claim Files
Claim Sheet.pdf
pdf • May 18, 2026, 9:25 AM • 29,283 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12285/Claim Sheet.pdf
Claim Sheet.pdf
pdf • May 18, 2026, 9:25 AM • 29,283 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/Claim Sheet.pdf
12285F.pdf
main-pdf • May 6, 2026, 7:57 AM • 78,367 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12285/12285F.pdf
12285F.pdf
main-pdf • May 6, 2026, 7:57 AM • 78,367 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/12285F.pdf
12285F.pdf
main-pdf • May 6, 2026, 7:57 AM • 78,367 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/12285F.pdf
12285F.pdf
main-pdf • May 6, 2026, 7:57 AM • 78,367 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/12285F.pdf
12285F.pdf
main-pdf • May 6, 2026, 7:57 AM • 78,367 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/12285F.pdf
standiford - 1.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,103 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12285/standiford - 1.pdf
standiford - 1.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,103 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/standiford - 1.pdf
standiford - 1.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,103 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/standiford - 1.pdf
standiford - 1.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,103 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/standiford - 1.pdf
standiford - 1.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,103 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/standiford - 1.pdf
standiford - 2.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,912 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12285/standiford - 2.pdf
standiford - 2.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,912 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/standiford - 2.pdf
standiford - 2.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,912 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12285/standiford - 2.pdf
standiford - 2.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,912 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/standiford - 2.pdf
standiford - 2.pdf
pdf • Apr 30, 2026, 5:05 PM • 61,912 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12285/standiford - 2.pdf