Claim explorer / evidence thread
Claim 12273
GRE 8220 • Alix • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
85d elapsed • 0d remaining
Analyzed
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Awaiting OEM
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85d elapsed • 0d remaining
Payment Due
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85d elapsed • 0d remaining
Escalation Eligible
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85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/Print Claim 952600.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
25 indexed side comments on this claim.
Latest visible thread signal
Jan 15, 2026, 9:25 AM • processor • price reduced to GD price on part - dicor self leveling lap sealant.
Role mix
Dealer 0 • OEM 0 • Processor 17
Decision cues
Denial signals 1 • info / missing-doc asks 13 • approval signals 8
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
No claim lines loaded
Evidence Thread
Alix Mongiat
processor • Jun 30, 2025, 3:44 PM
@Kaitlyn R @Michelle A
Please provide correction for Warranty Repair 5, Warranty Repair 7,
Labor time for Warranty Repair 6 and Warranty Repair 7
Alix Mongiat
processor • Jul 7, 2025, 5:48 PM
Following up on this. Thank you!
Kaitlyn Reinwand
dealer_or_external • Jul 8, 2025, 10:16 AM
REPAIR 5: R&R FAN
REPAIR 6: REQUEST .60 HOURS OF LABOR
REPAIR 7: R&R REFER DOOR MAGNET
REQUEST .75 HOURS OF LABOR
Kaitlyn Reinwand
dealer_or_external • Jul 8, 2025, 10:17 AM
@Alix M
Alix Mongiat
processor • Jul 8, 2025, 11:12 AM
PA 877399 has been submitted for approval.
Alix Mongiat
processor • Jul 11, 2025, 10:07 AM
@Kaitlyn R @Michelle A
Warranty Repair 5: Need photo of vendor tag from fan
Kaitlyn Reinwand
dealer_or_external • Jul 11, 2025, 10:11 AM
@Alix M the customers have the unit again as they are on a two week vacation. I will attempt to see when they will be back and if they will be willing to bring it in for us to get the pictures as they will not be able to get the pictures themselves.
Alix Mongiat
processor • Jul 14, 2025, 1:51 PM
Thank you.
Alix Mongiat
processor • Jul 29, 2025, 8:50 AM
Any luck on this? Thanks!!
Alix Mongiat
processor • Aug 12, 2025, 10:10 AM
Following up on this.
Kaitlyn Reinwand
dealer_or_external • Aug 12, 2025, 3:52 PM
@Alix M I JUST VERIFIED WITH MY TECHNICIAN AND THE CUSTOMER- THERE ARE NO TAGS ON THIS FAN- THERE IS NO WAY FOR US TO PROVIDE THE REQUESTED PICTURE.
Alix Mongiat
processor • Aug 13, 2025, 10:56 AM
Added notes. Thank you.
Alix Mongiat
processor • Aug 13, 2025, 2:41 PM
@Kaitlyn R Warranty Repair 7: Vendor asking which door needs the magnet?
Kaitlyn Reinwand
dealer_or_external • Aug 14, 2025, 11:37 AM
@Alix M THE FREEZER DOOR IS THE DOOR MISSING THE MAGNET
Alix Mongiat
processor • Aug 14, 2025, 12:37 PM
Added notes. Thank you.
Alix Mongiat
processor • Aug 15, 2025, 9:25 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 3: approved for 0.3 hour
Warranty Repair 4: denied
Warranty Repair 5: approved for 1 hour
Warranty Repair 6: approved for 0.4 hour
Warranty Repair 7: approved for 1 hour Vendor is authorizing Grand Design to replace part number 640988 Door Sensor Freezer.
Warranty Repair 9: approved for 0.1 hour
Warranty Repair 10: approved for 0.3 hour
Kaitlyn Reinwand
dealer_or_external • Nov 18, 2025, 9:35 AM
@Alix M DATE OF COMPLETION:
11/15
PARTS USED:
WARR03:
82201147- LIGHT MOTION
COST: 10.56
QTY: 1
WARR05:
677917000333- DICOR
COST: 6.79
QTY: 2
822010671- FAN
COST: 151.72
QTY: 1
WARR07: 82201358- FREEZER DOOR PLASTIC HOUSING
COST: 2.74
QTY: 1.00
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Nov 18, 2025, 10:33 AM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Dec 9, 2025, 2:23 PM
Claim 952600 has been submitted for payment.
Alix Mongiat
processor • Dec 11, 2025, 11:54 AM
@Kaitlyn R @Bonnie K Job 3- Please provide a photo of the defective part off the unit showing vendor stamping or tags
Alix Mongiat
processor • Jan 9, 2026, 9:23 AM
@Michelle A @Kaitlyn R Following up on this, before Grand Design denies this. Thanks!!
Michelle Antinoja
dealer_or_external • Jan 9, 2026, 11:57 AM
@Alix M I added the photo of the vendor tag
Alix Mongiat
processor • Jan 9, 2026, 12:22 PM
Added. Thank you!
Alix Mongiat
processor • Jan 15, 2026, 9:24 AM
This paid on 1/14/26 on check 635559 for $754.62
Alix Mongiat
processor • Jan 15, 2026, 9:25 AM
price reduced to GD price on part - dicor self leveling lap sealant.
Claim Files
Print Claim 952600.pdf
pdf • Jan 15, 2026, 9:26 AM • 21,545 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/Print Claim 952600.pdf
A004398885.pdf
main-pdf • Nov 18, 2025, 10:32 AM • 72,720 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/A004398885.pdf
1466520.pdf
main-pdf • Nov 18, 2025, 10:29 AM • 13,043 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/1466520.pdf
12273 FINAL.pdf
pdf • Nov 18, 2025, 10:00 AM • 81,522 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/12273 FINAL.pdf
12273.pdf
main-pdf • Jun 30, 2025, 10:28 AM • 82,387 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12273/12273.pdf