Claim explorer / evidence thread
Claim 12217
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 27
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
27
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 16 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12217/Print Claim 927797.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Sep 29, 2025, 8:37 AM • processor • This paid on 9/24/25 on check 622028 for $343.84
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 14 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Equipment identification label for a Weco V1214 unit; no visible damage.
Human interpretation • confidence 0.86
document-photo
Wet metal assembly with water flow near a black circular fitting; no clear physical damage visible.
Human interpretation • confidence 0.62
document-photo
Photo shows a detached black kitchen faucet spray head beside a sink.
Human interpretation • confidence 0.78
document-photo
Kitchen sink faucet with a loose gold-colored cylindrical component on the counter.
Human interpretation • confidence 0.88
document-photo
Dishwasher interior is being rinsed with a spray nozzle; no clear damage is visible.
Human interpretation • confidence 0.82
document-photo
Close-up of a black circular plastic fitting with a white center; no clear damage is visible.
Human interpretation • confidence 0.74
document-photo
Label identifies a WFCO WF-9855-AD deck-mount power converter.
Human interpretation • confidence 0.88
document-photo
Photo shows a 35-amp RV power converter with connected battery cables and two 30-amp fuses.
Human interpretation • confidence 0.88
document-photo
Cracked and discolored sealant is visible around a black roof-mounted component.
Human interpretation • confidence 0.82
document-photo
Close-up of torn, creased white vinyl upholstery with exposed/discolored material.
Human interpretation • confidence 0.86
document-photo
Rear of 12V power converter/charger with connected positive and negative cables.
Human interpretation • confidence 0.89
document-photo
Close-up shows a dirty white seam/seal with a small dark puncture or tear.
Human interpretation • confidence 0.84
document-photo
Two green blade fuses and a black cable/terminal are shown; terminal appears worn or corroded.
Human interpretation • confidence 0.78
document-photo
Photo shows an RV compartment with wiring, a white plastic valve/switch assembly, and metal rod linkage.
Human interpretation • confidence 0.62
supporting-image
RV kitchen double-basin sink and pull-down faucet shown; no obvious damage visible.
Human interpretation • confidence 0.88
supporting-image
Label identifies a 26x18x9 black rainfall sink; no damage is visibly shown.
Human interpretation • confidence 0.96
Claim Lines
complaint
NEW FIFTH WHEEL STOCK PREP I PDI PRE-D
needs-review • confidence 0.30
complaint
NEW FIFTH WHEEL STOCK PREP I PDI PRE-D
needs-review • confidence 0.00
cause
New unit prep
needs-review • confidence 0.30
cause
New unit prep
needs-review • confidence 0.00
correction
Complete prep done
needs-review • confidence 0.30
correction
Complete prep done
needs-review • confidence 0.00
complaint
FOUND WHILE TRANSFERING THE FURNITURE W 1020 GRAND FOUND THAT THE CONVERTOR IS NOT PUTTING OUT ANY POWER-
partial-match • confidence 0.36
complaint
FOUND WHILE TRANSFERING THE FURNITURE W 1020 GRAND FOUND THAT THE CONVERTOR IS NOT PUTTING OUT ANY POWER-
needs-review • confidence 0.05
cause
Check converter for operation. Not getting 12 volts.
partial-match • confidence 0.36
cause
Check converter for operation. Not getting 12 volts.
needs-review • confidence 0.05
correction
Found that both fuses were blown . Installed 2 new fuses. Tested good. REQ .30 HOURS OF
partial-match • confidence 0.35
correction
Found that both fuses were blown . Installed 2 new fuses. Tested good. REQ .30 HOURS OF
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 1 - the fresh waters W 1020 GRAND pull valve will not close I try filling tank and water comes out and handle does not push in
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 1 - the fresh waters W 1020 GRAND pull valve will not close I try filling tank and water comes out and handle does not push in
needs-review • confidence 0.10
cause
Improper install the clamp that holds the valve stem in place is way off to the side
needs-review • confidence 0.04
cause
Improper install the clamp that holds the valve stem in place is way off to the side
needs-review • confidence 0.04
correction
Moved clamp over so the rod pushes in straight REQ .10 HOURS OF
needs-review • confidence 0.04
correction
Moved clamp over so the rod pushes in straight REQ .10 HOURS OF
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 2 - dicor needed on d W 1020 GRAND few spots on the roof
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 2 - dicor needed on d W 1020 GRAND few spots on the roof
needs-review • confidence 0.05
cause
Mfg
needs-review • confidence 0.00
cause
Mfg
needs-review • confidence 0.00
correction
Cleaned then sealed REQEUST .50 HOURS OF
needs-review • confidence 0.00
correction
Cleaned then sealed REQEUST .50 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 -kitchen faucet all of W 1020 GRAND a sudden stops allowing water through Continued on page 2 PAGE 2 Work Order : 12217 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 3 -kitchen faucet all of W 1020 GRAND a sudden stops allowing water through Continued on page 2 PAGE 2 Work Order : 12217 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.28
cause
Broken piece inside the faucet head I removed the faucet head and looked for debris nothing but the plastic plunger seems to be sticking and not allowing water through it works for a bit then I hear d snap sound dnd water quits running through the head but comes out of hose the head is attached to so it is a faulty spray head PLEASE ORDER NEW Kitchen FAUCET HEAD
needs-review • confidence 0.28
cause
Broken piece inside the faucet head I removed the faucet head and looked for debris nothing but the plastic plunger seems to be sticking and not allowing water through it works for a bit then I hear d snap sound dnd water quits running through the head but comes out of hose the head is attached to so it is a faulty spray head PLEASE ORDER NEW Kitchen FAUCET HEAD
needs-review • confidence 0.28
correction
............ REQUEST .75 HOURS OF
needs-review • confidence 0.00
correction
............ REQUEST .75 HOURS OF
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Aug 6, 2025, 11:52 AM
@Kaitlyn R I need brand information for Warranty Repair 3.
Alix Mongiat
processor • Aug 6, 2025, 11:52 AM
@Kaitlyn R I need brand information for Warranty Repair 3. Will need photo of tag.
Alix Mongiat
processor • Aug 6, 2025, 11:53 AM
PA 885705 is in draft status until I get above information.
Kaitlyn Reinwand
dealer_or_external • Aug 6, 2025, 2:17 PM
Alix Mongiat added photos of the sink as best I could. It’s hard to get to the area that has a tag. The tag and the engraving are the only items on the sink.
Alix Mongiat
processor • Aug 6, 2025, 5:33 PM
@Kaitlyn R I don't see any additional photos in here. Are you stating what is in here is all you can get? Thanks!
ANNA FREEMAN
dealer_or_external • Aug 9, 2025, 7:45 AM
@Alix M @Kaitlyn R I uploaded one more pic of the sink that I had, I will go on the lot with the tech today to see if I can get any from underneath the sink.
Alix Mongiat
processor • Aug 12, 2025, 10:02 AM
I have submitted PA 885705 for approval. We will see if they come back asking for more.
Alix Mongiat
processor • Aug 12, 2025, 3:29 PM
@Kaitlyn R
Job 1: approved for 0.2 hour
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 0.5 hour
Warranty Repair 3: approved for 0.75 hour
Kaitlyn Reinwand
dealer_or_external • Sep 4, 2025, 2:04 PM
@Alix M DATE OF COMPLETION: 8/22/25
PARTS USED:
82200578 - FAUCET BALCK FOR 27" RAINFALL SINK
COST: 67.50
QTY: 1
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Sep 4, 2025, 3:12 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Sep 5, 2025, 8:31 AM
Claim 927797 has been submitted for payment.
Alix Mongiat
processor • Sep 17, 2025, 9:47 AM
@Kaitlyn R @Bonnie K
From GD: please provide a picture of the vendor tag on the sink itself.
Kaitlyn Reinwand
dealer_or_external • Sep 22, 2025, 9:27 AM
@Alix M UPLOADED REQUESTED PHOTOS.
Alix Mongiat
processor • Sep 22, 2025, 10:13 AM
Added. Thank you.
Alix Mongiat
processor • Sep 29, 2025, 8:37 AM
This paid on 9/24/25 on check 622028 for $343.84
Claim Files
Print Claim 927797.pdf
pdf • Sep 29, 2025, 8:37 AM • 16,866 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12217/Print Claim 927797.pdf
1463258.pdf
main-pdf • Sep 4, 2025, 3:11 PM • 13,210 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12217/1463258.pdf
12217 FINAL.pdf
pdf • Sep 4, 2025, 2:04 PM • 74,828 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12217/12217 FINAL.pdf
12217.pdf
main-pdf • Aug 6, 2025, 10:55 AM • 73,295 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12217/12217.pdf