Claim explorer / evidence thread
Claim 12150C
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 41
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
41
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 23 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12150C/Print Claim 933293.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Oct 13, 2025, 1:49 PM • processor • This paid on 10/8/25 on check 623797 for $296.88
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 0 • info / missing-doc asks 5 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Photo shows a Suburban 6-gallon LP-gas water-heater data label.
Human interpretation • confidence 0.90
document-photo
Interior cabinet panel and flooring; hidden pull-out pet dish label visible.
Human interpretation • confidence 0.72
document-photo
Fabric tag shows RN 174866, 100% polyester, and Made in China.
Human interpretation • confidence 0.96
document-photo
Close-up of patterned carpet with a light discolored/stained area.
Human interpretation • confidence 0.68
document-photo
Interior dark wood panel shows an uneven vertical gap beside a light textured panel.
Human interpretation • confidence 0.78
document-photo
Underside of an RV appliance/heater with a vented metal access cover; no clear damage visible.
Human interpretation • confidence 0.82
document-photo
Close-up of gray patterned upholstered surface; no clear damage or identifying details visible.
Human interpretation • confidence 0.86
document-photo
Close-up of black trim/seal beside a metal panel; red pointer indicates the seam area.
Human interpretation • confidence 0.62
document-photo
Interior wood-look vinyl flooring shown near a doorway; no clear damage is visible.
Human interpretation • confidence 0.78
document-photo
Close-up of gray textured material with a small puncture or tear.
Human interpretation • confidence 0.57
document-photo
Close-up shows a misaligned interior door or panel with a visible gap at the hinge-side edge.
Human interpretation • confidence 0.84
document-photo
Blurry close-up of a white molded panel; no defect or readable label is verifiable.
Human interpretation • confidence 0.24
document-photo
White interior panel/door shown; no clear damage or claim-specific defect is visible.
Human interpretation • confidence 0.72
document-photo
Close-up of appliance identification label; no damage visible.
Human interpretation • confidence 0.70
document-photo
Close-up of black exterior trim/rail with scuffs and possible edge damage.
Human interpretation • confidence 0.72
document-photo
Interior cabinet/door area with a white panel and small printed manufacturer label.
Human interpretation • confidence 0.72
document-photo
Close-up of grey wood-look flooring with dark scuffing/staining along plank seams.
Human interpretation • confidence 0.83
document-photo
Close-up shows sealant at a metal-to-black-trim seam with minor surface rust staining.
Human interpretation • confidence 0.68
document-photo
Close-up of gray plank flooring with darkened seams and a visible stain/discoloration.
Human interpretation • confidence 0.76
document-photo
Close-up of gray wood-look flooring with darkened seam discoloration.
Human interpretation • confidence 0.72
document-photo
Close-up of gray wood-grain flooring with a dark, separated-looking seam.
Human interpretation • confidence 0.84
document-photo
Close-up of vinyl plank flooring with a visibly open/darkened joint seam.
Human interpretation • confidence 0.78
document-photo
Close-up of gray woodgrain surface with faint dark scuffing or discoloration.
Human interpretation • confidence 0.56
Claim Lines
complaint
WARRANTY REPAIR 1 - Mirrors on cabinet W 1020 GRAND doors next to bed rattle badly when opening
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 1 - Mirrors on cabinet W 1020 GRAND doors next to bed rattle badly when opening
needs-review • confidence 0.12
cause
No clips to hold mirror in place or silicone to buffer the rattle of mirror glass when opening or closing the doors
needs-review • confidence 0.00
cause
No clips to hold mirror in place or silicone to buffer the rattle of mirror glass when opening or closing the doors
needs-review • confidence 0.00
correction
I used clear silicone and silicone around the interior of cabinet where the mirror is the mirror now is not rattling when opening the cabinet doors WARRANTY AUTH: .20 HOURS WARR
needs-review • confidence 0.09
correction
I used clear silicone and silicone around the interior of cabinet where the mirror is the mirror now is not rattling when opening the cabinet doors WARRANTY AUTH: .20 HOURS WARR
needs-review • confidence 0.16
complaint
WARRANTY REPAIR 3 - bath slider door is W 1020 GRAND tight at bottom and does not touch at the top
needs-review • confidence 0.13
complaint
WARRANTY REPAIR 3 - bath slider door is W 1020 GRAND tight at bottom and does not touch at the top
needs-review • confidence 0.34
cause
Mfg installed uneven
needs-review • confidence 0.05
cause
Mfg installed uneven
needs-review • confidence 0.05
correction
Removed the header to access the gliders adjusted them as much as possible much more even spacing and unable to see into bathroom with door closed REQUEST: .20 HOURS OF
needs-review • confidence 0.27
correction
Removed the header to access the gliders adjusted them as much as possible much more even spacing and unable to see into bathroom with door closed REQUEST: .20 HOURS OF
partial-match • confidence 0.35
complaint
WARRANTY REPAIR 2 - water heater seam is W 1020 GRAND not sealed
needs-review • confidence 0.23
complaint
WARRANTY REPAIR 2 - water heater seam is W 1020 GRAND not sealed
needs-review • confidence 0.12
cause
Mfg forgot to seal seam on water heater
needs-review • confidence 0.31
cause
Mfg forgot to seal seam on water heater
needs-review • confidence 0.22
correction
Cleaned seam then used clear silicone to seal Pic taken of model and serial and brand REQUEST: .20 HOURS OF
needs-review • confidence 0.20
correction
Cleaned seam then used clear silicone to seal Pic taken of model and serial and brand REQUEST: .20 HOURS OF
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 4 - the bed cover has a W 1020 GRAND bleached Mark on it
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 4 - the bed cover has a W 1020 GRAND bleached Mark on it
needs-review • confidence 0.05
cause
Cheap China made polyester bed cover that has a bleach Mark on it
needs-review • confidence 0.17
cause
Cheap China made polyester bed cover that has a bleach Mark on it
needs-review • confidence 0.17
correction
Please order new bed cover I took pic of the only tag on the fitted sheet REQUEST .20 HOURS OF
needs-review • confidence 0.06
correction
Please order new bed cover I took pic of the only tag on the fitted sheet REQUEST .20 HOURS OF
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 5 - the fan rattles and W 1020 GRAND is hitting vent screen above stove
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - the fan rattles and W 1020 GRAND is hitting vent screen above stove
needs-review • confidence 0.00
cause
Misaligned fan blades
needs-review • confidence 0.05
cause
Misaligned fan blades
needs-review • confidence 0.05
correction
I removed the screw that holds vent screen into place then gently pushed on back end of fan so it will not hit the screen ,I put screen back into place tested the blades no longer are hitting the screen works as it should REQUEST .40 HOURS OF
needs-review • confidence 0.00
correction
I removed the screw that holds vent screen into place then gently pushed on back end of fan so it will not hit the screen ,I put screen back into place tested the blades no longer are hitting the screen works as it should REQUEST .40 HOURS OF
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 6 Mfg had done two lino W 1020 GRAND repairs in flooring , Note with mfg that it was noticed in case future customer notices
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 6 Mfg had done two lino W 1020 GRAND repairs in flooring , Note with mfg that it was noticed in case future customer notices
needs-review • confidence 0.12
cause
Mfg had done 2 lino repairs in floor pics attached
needs-review • confidence 0.05
cause
Mfg had done 2 lino repairs in floor pics attached
needs-review • confidence 0.05
correction
NOTE WITH MFG IF FUTURE CUSTOMER HAS A ISSUE OR NOTICES THIS PLEASE WARR
needs-review • confidence 0.00
correction
NOTE WITH MFG IF FUTURE CUSTOMER HAS A ISSUE OR NOTICES THIS PLEASE WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 8 - lino has a small W 1020 GRAND hole down to the subfloor
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 8 - lino has a small W 1020 GRAND hole down to the subfloor
needs-review • confidence 0.04
cause
Hole in lino from mfg
needs-review • confidence 0.00
cause
Hole in lino from mfg
needs-review • confidence 0.00
correction
I used brown putty to fill the small hole then I used sealer over the top of the putty REQUEST .30 HOURS OF
needs-review • confidence 0.04
correction
I used brown putty to fill the small hole then I used sealer over the top of the putty REQUEST .30 HOURS OF
needs-review • confidence 0.04
Evidence Thread
Alix Mongiat
processor • Aug 29, 2025, 2:38 PM
PA 892476 has been submitted for approval.
Alix Mongiat
processor • Sep 3, 2025, 12:56 PM
@Kaitlyn R
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 3: approved for 0.3 hour
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 5: approved for 0.3 hour
Warranty Repair 6: Noted
Warranty Repair 8: approved for 0.5 hour
ANNA FREEMAN
dealer_or_external • Sep 25, 2025, 10:57 AM
@Alix M @Kaitlyn R WORK COMPLETED 9/25/25, FINAL R.O UPLOADED. PARTS: $39.85, S&H: $19.04, LABOR:.20. MOVING TO SUBMIT. PLEASE LET ME KNOW IF I MISSED ANYTHING OR DID IT WRONG, ITS BEEN A BIT.
Alix Mongiat
processor • Sep 25, 2025, 11:30 AM
Bonnie Korte please upload invoices. Thank you!!
Alix Mongiat
processor • Sep 25, 2025, 11:30 AM
Never mind! I see one in here.
Alix Mongiat
processor • Sep 25, 2025, 11:30 AM
Bonnie Korte please upload invoices. Thank you!!
Alix Mongiat
processor • Sep 25, 2025, 11:31 AM
Never mind! I see one in here.
Alix Mongiat
processor • Sep 25, 2025, 12:56 PM
Looks good! Thanks!
Alix Mongiat
processor • Sep 25, 2025, 12:56 PM
Claim 933293 has been submitted for payment.
Alix Mongiat
processor • Oct 13, 2025, 1:49 PM
This paid on 10/8/25 on check 623797 for $296.88
Claim Files
Print Claim 933293.pdf
pdf • Oct 13, 2025, 1:50 PM • 18,066 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12150C/Print Claim 933293.pdf
INV12150C.pdf
main-pdf • Sep 25, 2025, 10:49 AM • 13,034 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12150C/INV12150C.pdf
12150CF.pdf
main-pdf • Sep 25, 2025, 10:49 AM • 77,971 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12150C/12150CF.pdf
12150C.pdf
main-pdf • Aug 29, 2025, 2:19 PM • 76,980 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12150C/12150C.pdf