Claim explorer / evidence thread
Claim 12129
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 12
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
12
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 11 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12129/Print Claim 952811.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
Jan 7, 2026, 8:33 AM • processor • This paid on 12/29/25 on check 634176 for $175.91
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Photo shows under-cabinet storage with a black metal mounting bracket and wire baskets.
Human interpretation • confidence 0.78
supporting-image
Interior storage compartment with mounted metal bracket and wooden support.
Human interpretation • confidence 0.88
supporting-image
Interior cabinet/bed support area with black metal mounting brackets; no clear damage visible.
Human interpretation • confidence 0.78
supporting-image
Photo shows an interior wood panel with a black metal mounting bracket under a horizontal surface.
Human interpretation • confidence 0.78
supporting-image
Photo shows a black metal mounting bracket beneath a wood-grain platform; no clear failure is visible.
Human interpretation • confidence 0.71
supporting-image
Interior cabinet area with black metal support bracket and minor trim scuffing.
Human interpretation • confidence 0.83
supporting-image
Interior cabinet/bed-base support bracket shown; no clear failure visible.
Human interpretation • confidence 0.86
supporting-image
Interior wood panel with black metal support bracket; minor edge scuffs visible.
Human interpretation • confidence 0.82
supporting-image
Photo shows black metal mounting brackets supporting a wood-finished interior structure.
Human interpretation • confidence 0.78
supporting-image
Photo shows black metal support brackets beneath a wood-finished interior bench or cabinet.
Human interpretation • confidence 0.78
supporting-image
Photo shows black metal support brackets mounted beneath a wood-framed platform.
Human interpretation • confidence 0.78
Claim Lines
complaint
CUSTOMER RECEIVED LETTER STATING THAT W 1020 GRAND THEIR UNIT IS AFFECTED BY RECALL: 25V-064
needs-review • confidence 0.00
complaint
CUSTOMER RECEIVED LETTER STATING THAT W 1020 GRAND THEIR UNIT IS AFFECTED BY RECALL: 25V-064
needs-review • confidence 0.00
cause
Warranty stair brackets.
needs-review • confidence 0.05
cause
Warranty stair brackets.
needs-review • confidence 0.05
correction
Installed recall kit on stair brackets, see picture.
needs-review • confidence 0.05
correction
Installed recall kit on stair brackets, see picture.
needs-review • confidence 0.05
complaint
CUSTOMER STATES THAT WHEN WE REPLACED I SEP POLIC THE ROOF VENT ON THEIR UNIT WE INSTALLED THE WRONG COLOR VENT COVER ON THE BATHROOM- NEEDS TO BE REPLACED WITH A WHITE ONE.
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT WHEN WE REPLACED I SEP POLIC THE ROOF VENT ON THEIR UNIT WE INSTALLED THE WRONG COLOR VENT COVER ON THE BATHROOM- NEEDS TO BE REPLACED WITH A WHITE ONE.
needs-review • confidence 0.00
cause
States a/c (both) are not functioning after previous repair. Found the negative wire from thermostat to both A/Cs removed/dislodged from control box(s).
needs-review • confidence 0.12
cause
States a/c (both) are not functioning after previous repair. Found the negative wire from thermostat to both A/Cs removed/dislodged from control box(s).
needs-review • confidence 0.12
correction
Reconnected disconnected wires and assisted in reassembling plenums for both A/Cs, which CMR had previously removed while inspecting for leaks. Both A/Cs now working, tested all functions before leaving.
needs-review • confidence 0.00
correction
Reconnected disconnected wires and assisted in reassembling plenums for both A/Cs, which CMR had previously removed while inspecting for leaks. Both A/Cs now working, tested all functions before leaving.
needs-review • confidence 0.00
Evidence Thread
Kaitlyn Reinwand
dealer_or_external • Dec 9, 2025, 11:22 AM
@Alix M
THIS ONE WAS DONE AS A MOBILE SERVICE.. SO THE " DATE IN" IS CONFUSING AS WE HAD TO START THE WORK ORDER WHEN THEY FIRST CALLED IN, THEN IT IS SCHEDULED FOR A LATER DATE TO HAVE THE WORK DONE.
DATE IN: 05/29/2025
DATE STARTED: 11/15/2025
DATE COMPLETED: 11/15/2025
Kaitlyn Reinwand
dealer_or_external • Dec 9, 2025, 11:27 AM
@Alix M PLEASE REQUEST .90 HOURS OF LABOR
Alix Mongiat
processor • Dec 9, 2025, 11:42 AM
@Kaitlyn R Sounds good. I don't need the started and completed date until after we get approval and the work is done. Just wanted you to be aware so we still get the WO's before work is done. I just need the 3 dates to submit these for payment.
Alix Mongiat
processor • Dec 9, 2025, 11:44 AM
PA 916805 has been submitted for approval.
Alix Mongiat
processor • Dec 10, 2025, 9:24 AM
@Kaitlyn R @Michelle A This has been approved for 0.9 hour
Kaitlyn Reinwand
dealer_or_external • Dec 10, 2025, 9:55 AM
@Alix M dates are given above.
Parts used:
822093414- Step Tread Angle Bracket
Cost: 5.68
Qty: 4.00
822061989- Screw
Cost: .43
Qty: 36.00
@Bonnie K Please upload invoices.
Alix Mongiat
processor • Dec 10, 2025, 10:46 AM
Claim 952811 has been submitted for payment.
Alix Mongiat
processor • Jan 7, 2026, 8:33 AM
This paid on 12/29/25 on check 634176 for $175.91
Claim Files
Print Claim 952811.pdf
pdf • Jan 7, 2026, 8:34 AM • 16,023 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12129/Print Claim 952811.pdf
1431164.pdf
main-pdf • Dec 10, 2025, 10:34 AM • 42,412 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12129/1431164.pdf
12129.pdf
main-pdf • Dec 9, 2025, 11:18 AM • 73,642 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12129/12129.pdf