Claim explorer / evidence thread
Claim 11924
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 11
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
11
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
3 docs / 8 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11924/Claim - 2025-05-28T094546.413.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
May 28, 2025, 9:45 AM • processor • This paid on check 1537986 for $140
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Close-up of black rubber trim or seal against textured flooring; no clear defect visible.
Human interpretation • confidence 0.72
document-photo
Brown cord or trim runs along carpet beside upholstered seating; no clear damage visible.
Human interpretation • confidence 0.78
document-photo
Close-up of silver interior trim beside carpet with tape measure; no clear damage visible.
Human interpretation • confidence 0.72
document-photo
Tape measure documents a long gap or separation along the wall and carpet edge.
Human interpretation • confidence 0.82
document-photo
Interior photo shows a long rolled component or material on carpeted flooring.
Human interpretation • confidence 0.48
document-photo
Interior sleeping area with bedding, carpet, and a wall-mounted TV; no clear damage visible.
Human interpretation • confidence 0.86
document-photo
Label shows item 47204-079, MCH 8 15 A/C, serial 220312401.
Human interpretation • confidence 0.98
document-photo
Interior RV hallway with loose dark carpet flooring and trim separation near doorway.
Human interpretation • confidence 0.78
Claim Lines
complaint
CUSTOMER STATES THAT THEIR FRONT AC WAS W 1047 CROSS NOT COOLING PROPERLY AT THE END OF THE SEASON. THEY STATED THAT IT WAS BLOWING AIR BUT NOT COLD AIR. THE CMR STATES THAT THE AC IN THE BEDROOM WORKS JUST FINE BUT THE OTHER AC IN THE KITCHEN/LIVING ROOM DOES NOT WORK PROPERLY. WOULD LIKE DIAG
needs-review • confidence 0.33
complaint
CUSTOMER STATES THAT THEIR FRONT AC WAS W 1047 CROSS NOT COOLING PROPERLY AT THE END OF THE SEASON. THEY STATED THAT IT WAS BLOWING AIR BUT NOT COLD AIR. THE CMR STATES THAT THE AC IN THE BEDROOM WORKS JUST FINE BUT THE OTHER AC IN THE KITCHEN/LIVING ROOM DOES NOT WORK PROPERLY. WOULD LIKE DIAG
needs-review • confidence 0.00
cause
not the best temperature to test ac the is a Coleman mach outside temp is 50 air coming out of ac is 34 delta temp of 16. amp draw of 7.3
needs-review • confidence 0.33
cause
not the best temperature to test ac the is a Coleman mach outside temp is 50 air coming out of ac is 34 delta temp of 16. amp draw of 7.3
needs-review • confidence 0.00
correction
the ac is working but should check when warmer out ***NOTING***
needs-review • confidence 0.33
correction
the ac is working but should check when warmer out ***NOTING***
needs-review • confidence 0.00
complaint
CUSTOMER STATES THAT THE FLOOR ALL OVER W 1047 CROSS THE UNIT FEELS "SPONGY"- WOULD LIKE TO HAVE LOOKED AT-
needs-review • confidence 0.33
complaint
CUSTOMER STATES THAT THE FLOOR ALL OVER W 1047 CROSS THE UNIT FEELS "SPONGY"- WOULD LIKE TO HAVE LOOKED AT-
needs-review • confidence 0.05
cause
pics taken the hallway seams normal at this time customer will keep a eye on it no water signs as of now
partial-match • confidence 0.42
cause
pics taken the hallway seams normal at this time customer will keep a eye on it no water signs as of now
needs-review • confidence 0.05
correction
no issues at this time customer will keep a eye on it ***NOTING*** Continued on page 2 PAGE 2 Work Order : 11924
needs-review • confidence 0.33
correction
no issues at this time customer will keep a eye on it ***NOTING*** Continued on page 2 PAGE 2 Work Order : 11924
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Apr 30, 2025, 2:23 PM
@Morgan Z Did you want me to request diagnostic time on this?
Alix Mongiat
processor • Apr 30, 2025, 2:23 PM
@Morgan Z Did you want me to request diagnostic time on this or are we just noting?
Morgan Zywicki
dealer_or_external • Apr 30, 2025, 2:24 PM
YES PLEASE. SORRY ABOUT THAT
Alix Mongiat
processor • Apr 30, 2025, 2:30 PM
PA03846186 has been submitted for approval.
Alix Mongiat
processor • May 5, 2025, 4:35 PM
Sent Keystone an email for an update.
Alix Mongiat
processor • May 6, 2025, 1:27 PM
@Kaitlyn R This was denied- I did email Keystone asked for them to review due to the Law that requires pay on diagnostic time.
Alix Mongiat
processor • May 7, 2025, 9:10 AM
Management is reviewing this at Keystone.
Alix Mongiat
processor • May 7, 2025, 10:10 AM
@Kaitlyn R Keystone has approved 0.5 for each job "as goodwill"
Kaitlyn Reinwand
dealer_or_external • May 7, 2025, 10:32 AM
DATE OF COMPLETION: 04/25/2025
NO PARTS USED ON THIS CLAIM.
I WILL UPLOAD A FINAL COPY OF THE WORK ORDER
Kaitlyn Reinwand
dealer_or_external • May 7, 2025, 10:32 AM
@Alix M ACTUALLY, THE FINAL WORK ORDER DOES NOT CHANGE FROM THE ORIGINAL ONE THAT WAS UPLOADED. LET ME KNOW IF YOU NEED ANYTHING ELSE.
Alix Mongiat
processor • May 7, 2025, 11:17 AM
Thank you!
Alix Mongiat
processor • May 7, 2025, 11:18 AM
C3805160 has been submitted for payment.
Alix Mongiat
processor • May 7, 2025, 1:14 PM
@Ashlee O
Alix Mongiat
processor • May 28, 2025, 9:45 AM
This paid on check 1537986 for $140
Claim Files
Claim - 2025-05-28T094546.413.pdf
pdf • May 28, 2025, 9:46 AM • 55,353 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11924/Claim - 2025-05-28T094546.413.pdf
Pre-Authorization - 2025-05-07T101008.131.pdf
approval-artifact • May 7, 2025, 10:11 AM • 54,889 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11924/Pre-Authorization - 2025-05-07T101008.131.pdf
11924.pdf
main-pdf • Apr 30, 2025, 2:01 PM • 72,514 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11924/11924.pdf