Claim explorer / evidence thread
Claim 11851B
GRE 8220 • Alix • Paid • 11851b
risk 0.90
deadline Overdue / escalation ready
images 26
matched 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,375.00
What this claim may still be worth based on current evidence.
Compliance Score
10/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.90.
Claim Summary
Evidence summary
images=26; damage=0; unit=0; parts=0; doc=26; gaps=missing_unit_id_photo,missing_parts_evidence,damage_signal_without_damage_photo • Unit 2025 • VIN 4X4TPUP2XSP105530
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11851B/WO_11851_JOB_WARR07_2025.04.07_09.53.55.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence • damage signal without damage photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Apr 18, 2025, 9:17 AM • processor • This paid on 4/10/25 on check 2949767 for $284.36
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 -Marks on floor W 1021 FORES covering
partial-match • confidence 0.63
cause
Stains on flooring
partial-match • confidence 0.63
correction
Cleaned with quick solve REQUESTING .3
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 - walls have black W 1021 FORES marks where the dining chairs rubbed up against
partial-match • confidence 0.63
cause
Marks on the walls
partial-match • confidence 0.63
correction
Used Murphy's oil soap to remove without removing panels finish REQUESTING .2
partial-match • confidence 0.67
complaint
WARRANTY REPAIR 3 - right bunk hold is W 1021 FORES not installed accurately it does not push in far enough to hold bunk up
partial-match • confidence 0.63
cause
Mfg
partial-match • confidence 0.63
correction
Removed the plate on wall and then reinstalled it a bit forward then drilled the hole bigger now both latches work as they should bunk stays up as it should REQUESTING .5
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - fire extinguisher W 1021 FORES strap is broken
matched • confidence 0.81
cause
Broken strap on fire extinguisher
matched • confidence 0.81
correction
Removed and installed new extinguisher bracket only replaced REQUESTING .5
partial-match • confidence 0.71
complaint
WARRANTY REPAIR 5 - trim in corner of W 1021 FORES bunk room is loose
partial-match • confidence 0.63
cause
Loose trim
partial-match • confidence 0.63
correction
Used pin nailer to nail back into place
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 6 -scrapes in the wood W 1021 FORES in different areas of the unit
partial-match • confidence 0.63
cause
Mfg
partial-match • confidence 0.63
correction
Used wood pen to cover scratches then used Murphy's oil soap to remove smear marks REQUESTING .6
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 7 - floor covering has W 1021 FORES missing color in some areas
partial-match • confidence 0.67
cause
Missing color from mdg
partial-match • confidence 0.67
correction
First tried cleaning the spots but the fabrics color is actually missing I then used a paint pen to dab the areas to blend looks consistent now on all 3 floor coverings REQUESTING .3
partial-match • confidence 0.67
Evidence Thread
Alix Mongiat
processor • Apr 8, 2025, 5:04 PM
PA 2257820 has been submitted for approval.
Alix Mongiat
processor • Apr 9, 2025, 9:40 AM
@Morgan Z
Warranty 1 approved for 0.5 hour
Warranty 2: approved for 0.2 hour
Warranty 3: approved for 0.2 hour (flat rate)
Warranty 4: approved for 0.05 hour (flat rate)
Warranty 5: approved for 0.1 (flat rate)
Warranty 6: approved for 0.6 hour
Warranty 7: approved for 0.3 hour
Morgan Zywicki
dealer_or_external • Apr 9, 2025, 9:51 AM
@Alix M WORK COMPLETED ON 4/7/25
PARTS USED
WARR04
822020147-FIRE EXTUNGUISHER BRACKET ONLY
COST: 3.24
PRICE: 13.51
QTY:1
FINAL RO UPLOADED
@Bonnie K INVOICE PLEASE!
Bonnie Korte
dealer_or_external • Apr 9, 2025, 6:46 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Apr 10, 2025, 9:46 AM
This has been submitted for payment.
Alix Mongiat
processor • Apr 18, 2025, 9:17 AM
This paid on 4/10/25 on check 2949767 for $284.36
Claim Files
Claim Sheet.pdf
pdf • Apr 18, 2025, 9:17 AM • 29,463 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11851B/Claim Sheet.pdf
1099855.pdf
main-pdf • Apr 9, 2025, 6:45 PM • 12,686 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11851B/1099855.pdf
11851B.pdf
main-pdf • Apr 8, 2025, 4:25 PM • 74,636 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11851B/11851B.pdf