Claim explorer / evidence thread
Claim 11305
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Completed stage
178d elapsed • 0d remaining
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Awaiting OEM
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178d elapsed • 0d remaining
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178d elapsed • 0d remaining
Payment Due
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178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
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Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
23
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 19 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11305/11305 (1)/Print Claim 877906.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
34 indexed side comments on this claim.
Latest visible thread signal
Mar 13, 2025, 8:29 AM • processor • This paid on 3/12/25 on check 593380
Role mix
Dealer 0 • OEM 0 • Processor 20
Decision cues
Denial signals 1 • info / missing-doc asks 34 • approval signals 2
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Images
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Oct 22, 2024, 8:14 AM
PA 817435 has been submitted for approval.
Alix Mongiat
processor • Oct 22, 2024, 4:15 PM
@Kaitlyn R @ANNA F From GD: Need photo of the s/n model number on the awning fabric.
Kaitlyn Reinwand
dealer_or_external • Oct 25, 2024, 10:09 AM
@Alix M EMAILED THE CUSTOMER- THEY ARE GOING TO SEND A PICTURE THE NEXT TIME THEY ARE AT THE UNIT-
Heidi Huntley
processor • Oct 28, 2024, 4:19 PM
@Alix M dealer reached out to customer to check for tag, and the tag has fallen off. No available. Per Morgan during iCS dropbox training.
Alix Mongiat
processor • Oct 29, 2024, 7:48 AM
Added notes and resubmitted for approval. Thank you.
Alix Mongiat
processor • Nov 1, 2024, 5:03 PM
@Kaitlyn R @Jesse K From FR: Please provide the following information for further review:
• Photos of the cross fabric measurements
• Photos of the set screws from either side of the fabric rail
Kaitlyn Reinwand
dealer_or_external • Nov 4, 2024, 9:25 AM
@Alix M UNIT IS PERM PARKED. MAY NOT BE ABLE TO GET MEASUREMENTS UNTIL SPRING
@Morgan Z
Morgan Zywicki
dealer_or_external • Nov 5, 2024, 9:53 AM
@Alix M I WILL HAVE TO TALK WITH JOE AND THE CUSTOMER TO SEE WHAT WE CAN DO TO GET THOSE PICTURES
Morgan Zywicki
dealer_or_external • Nov 5, 2024, 4:58 PM
@Alix M COULD YOU CLARIFY WHAT YOU MEAN FOR THE PICTURES?
Alix Mongiat
processor • Nov 15, 2024, 12:49 PM
@Morgan Z @Jesse K @Kaitlyn R These are photos Forest River requested. They stated they need the following:
• Photos of the cross fabric measurements
• Photos of the set screws from either side of the fabric rail
Morgan Zywicki
dealer_or_external • Nov 15, 2024, 12:51 PM
@Alix M i guess my question was like right across the fabric horizontally, diagnaly, or vertically
Alix Mongiat
processor • Nov 15, 2024, 1:40 PM
@Morgan Z @Jesse K @Kaitlyn R These are photos GD requested. They stated they need the following:
• Photos of the cross fabric measurements
• Photos of the set screws from either side of the fabric rail
Alix Mongiat
processor • Nov 15, 2024, 1:42 PM
Sent a follow up to GD. I will let you know. I assume there has to be a guide that should be followed for this.
Alix Mongiat
processor • Nov 15, 2024, 1:42 PM
Send a follow up to GD. I will let you know. I assume there has to be a guide that should be followed for this.
Morgan Zywicki
dealer_or_external • Nov 15, 2024, 2:40 PM
@Alix M THANK YOU. I APPRECIATE IT
Alix Mongiat
processor • Nov 18, 2024, 8:38 AM
@Morgan Z Horizontal. Let me know if you need anything else. Thanks!
Morgan Zywicki
dealer_or_external • Nov 18, 2024, 9:08 AM
@Alix M thank you. I do believe the customer is going to try and get the pictures to us at some point but this will be a spring job as his unit is permanently parked
Morgan Zywicki
dealer_or_external • Nov 19, 2024, 3:33 PM
@Alix M I have uploaded the pictures of the measurements and the screws that the customer had taken
Alix Mongiat
processor • Nov 19, 2024, 6:02 PM
Added photos and resubmitted.
Alix Mongiat
processor • Nov 21, 2024, 2:37 PM
@Kaitlyn R @michelle g @Morgan Z @Jesse K -lci would like you to do a
X style measurement to see all 4 of the results-
Morgan Zywicki
dealer_or_external • Nov 21, 2024, 3:40 PM
@Alix M I reached out to the customer and should here back either tomorrow or sometime next week
Morgan Zywicki
dealer_or_external • Nov 25, 2024, 3:22 PM
@Alix M I uploaded the pictures of the X measurements that the customer had taken for us
Alix Mongiat
processor • Nov 26, 2024, 8:21 AM
Added photos and resubmitted for approval.
Alix Mongiat
processor • Dec 4, 2024, 9:01 AM
This was declined-After reviewing your request, as well as all pictures and documents provided, we regret to inform you that due to there being no clear evidence of a product defect, we will not be able to offer warranty coverage, which would also include parts and labor, for this claim.
Morgan Zywicki
dealer_or_external • Jan 9, 2025, 5:39 PM
spoke with the customer today and he called grand design and spoke with a Lucas who said the case has been reopened under case # 770376. we will be doing another diag on this to see if this is a tuning issue rather than stretched fabric or a bent tube
Alix Mongiat
processor • Jan 10, 2025, 8:49 AM
@Morgan Z @Kaitlyn R @michelle g This has now been approved in GD for 1.5 hours- approved per Lucas B. as customer satisfaction-1/10/25.
Morgan Zywicki
dealer_or_external • Feb 26, 2025, 12:52 PM
@Alix M WORK COMPLETED 2/26/25
PARTS USED LINE 3
155769-SOLERA 21 AWNING SOLID BLK LE
COST: 974.01
PRICE: 1425.27
QTY: 1
Alix Mongiat
processor • Feb 26, 2025, 9:08 PM
@Bonnie K Please upload the invoice for this. Thank you!
Alix Mongiat
processor • Feb 27, 2025, 10:49 AM
@Morgan Z
We will also need the Final RO uploaded to all ready to submits. Thank you!
Morgan Zywicki
dealer_or_external • Feb 28, 2025, 11:03 AM
UPLOADING THE FINAL RO NOW
Alix Mongiat
processor • Feb 28, 2025, 12:34 PM
Thank you. I am just waiting on the invoice and then I will submit.
Bonnie Korte
dealer_or_external • Feb 28, 2025, 12:44 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Mar 3, 2025, 7:30 AM
Claim 877906 has been submitted for payment.
Alix Mongiat
processor • Mar 13, 2025, 8:29 AM
This paid on 3/12/25 on check 593380
Claim Files
Print Claim 877906.pdf
pdf • Mar 13, 2025, 8:29 AM • 14,990 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11305/11305 (1)/Print Claim 877906.pdf
306948412.pdf
main-pdf • Feb 28, 2025, 12:43 PM • 150,176 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11305/306948412.pdf
11305 FINAL.pdf
pdf • Feb 28, 2025, 11:03 AM • 73,186 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11305/11305 (1)/11305 FINAL.pdf
ZINKE RO.pdf
pdf • Oct 21, 2024, 3:31 PM • 74,226 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11305/11305 (1)/ZINKE RO.pdf