Claim explorer / evidence thread
Claim 11297B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
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Resolved
Overdue / escalation ready
14d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
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Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
14 days open in the visible workflow.
Recommended Action
Escalate to State
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 20, 2026, 12:56 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
6 docs / 4 images
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Cross-reference base
Available
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Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
14 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/Print Claim 880479 (1).pdf
Timeline
First seen Jun 20, 2026, 12:56 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Mar 21, 2025, 9:02 AM • processor • This paid on 3/19/25 on check 594225
@Morgan Z @Kaitlyn R From GD: *you will have to follow the GD parts procedures for reimbursement for shipping on a part shipped incorrectly. i am only covering the shipping for the c
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 9 • approval signals 2
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Oct 11, 2024, 2:35 PM
@michelle g @ANNA F @Bonnie K @Kaitlyn R Can you tell me the brand of the fireplace? Also, how much labor time are you requesting for this? Thanks.
Alix Mongiat
processor • Oct 11, 2024, 2:36 PM
PA 815131 is in draft status until I get requested information.
ANNA FREEMAN
dealer_or_external • Oct 15, 2024, 10:48 AM
@Alix M IT IS AN INNOFLAME FIREPLACE AND WE ARE REQUESTING .70 LABOR.
ANNA FREEMAN
dealer_or_external • Oct 15, 2024, 10:48 AM
IT IS AN INNOFLAME FIREPLACE AND WE ARE REQUESTING .70 LABOR.
Alix Mongiat
processor • Oct 15, 2024, 11:21 AM
PA 815131 has been submitted for approval
Alix Mongiat
processor • Oct 15, 2024, 4:16 PM
This was approved for 0.5 hours (requested 0.7) *please hold all parts for a minimum of 30 days after claim is paid*
Morgan Zywicki
dealer_or_external • Jan 15, 2025, 9:44 AM
With this claim we had to pull the replacement fire place off of one of our stock units as the customer had wanted the unit back in a timely manner. When we tried to order the fire place GD stated that a 26" would fit in there but it does not. We do have have a 40" Furrion fire place here and we were wondering if GD would approve us putting that one in there and that new fireplace would be covered under warranty as we have our indoor show coming up and there is a customer interested in the unit with the fireplace.
Part:
FF40SW15A-BL 40" built in electric fireplace Furrion
Cost:293.64
PRICE:381.73
QTY-1
Morgan Zywicki
dealer_or_external • Jan 17, 2025, 10:58 AM
@Alix M any update
Alix Mongiat
processor • Jan 17, 2025, 1:52 PM
@Morgan Z I didn't see this comment because I wasn't tagged in it. Please tag me if there is something that needs attention. I will email GD on this now. Thanks.
Alix Mongiat
processor • Jan 21, 2025, 10:10 AM
Sent a follow up email this morning.
Alix Mongiat
processor • Jan 23, 2025, 1:12 PM
@Morgan Z @Kaitlyn R From GD:
I would ask the dealer to file an RA with the Parts department. Provide them with photos of the vendor tags that are on the defective fireplace and request that they ship the correct fireplace out expedited at no additional charge to them in order to have the unit ready for the show.
Alix Mongiat
processor • Jan 23, 2025, 1:12 PM
Moving back to PA's approved
Morgan Zywicki
dealer_or_external • Jan 24, 2025, 10:20 AM
WE HAVE TO CORRECT PART NUMBER FOR IT. I HAVE OUR PARTS GUYS ORDERING IT NOW
Morgan Zywicki
dealer_or_external • Mar 11, 2025, 4:41 PM
@Alix M WORK COMPLETED ON 3/11/25
PARTS USED
82200092-FIREPLACE 40" CRYSTAL EMBER BED INNOFLAME RV42D80F-C1
COST: 210.92
PRICE: 337.55
QTY: 1
FREIGHT
COST: 91.96
QTY: 1
COST: 33.23
QTY: 1
FINAL RO UPLOADED AS WELL
Alix Mongiat
processor • Mar 11, 2025, 5:13 PM
@Bonnie K Please upload the invoice. Thank you
@Morgan Z How is there two freight charges for one part? Thanks.
Morgan Zywicki
dealer_or_external • Mar 11, 2025, 5:14 PM
GRAND DESIGN SENT US THE WRONG FIREPLACE WHEN WE FIRST ORDERED THIS PART AND THEN WE HAD TO ORDER THE RIGHT PART
Alix Mongiat
processor • Mar 12, 2025, 8:37 AM
Sounds good. I will need that invoice as well.
Bonnie Korte
dealer_or_external • Mar 12, 2025, 1:38 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Mar 12, 2025, 2:18 PM
Claim 880479 has been submitted for payment.
Alix Mongiat
processor • Mar 21, 2025, 9:02 AM
This paid on 3/19/25 on check 594225
@Morgan Z @Kaitlyn R From GD: *you will have to follow the GD parts procedures for reimbursement for shipping on a part shipped incorrectly. i am only covering the shipping for the correct part used
Claim Files
Print Claim 880479 (1).pdf
pdf • Mar 21, 2025, 9:03 AM • 14,724 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/Print Claim 880479 (1).pdf
1376601.pdf
main-pdf • Mar 12, 2025, 1:37 PM • 12,926 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/1376601.pdf
1335090.pdf
main-pdf • Mar 12, 2025, 1:37 PM • 12,975 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/1335090.pdf
11297B FINAL.pdf
pdf • Mar 11, 2025, 4:38 PM • 73,024 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/11297B FINAL.pdf
Integrity Management Advisors Mail - Pre Auth 815131.pdf
mail-artifact • Jan 23, 2025, 1:12 PM • 132,829 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/Integrity Management Advisors Mail - Pre Auth 815131.pdf
KARNATZ.pdf
main-pdf • Oct 11, 2024, 1:56 PM • 69,880 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11297B/KARNATZ.pdf