iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 11031
GRE 8220 • Alix • Paid • forest-river
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
28 indexed side comments on this claim.
Latest visible thread signal
May 28, 2025, 9:21 AM • processor • This paid on 5/15/25 on check 2969300 for $527.70
Role mix
Dealer 0 • OEM 0 • Processor 18
Decision cues
Denial signals 0 • info / missing-doc asks 17 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • Sep 3, 2024, 9:28 AM
PA 2044134 has been submitted for approval.
Alix Mongiat
processor • Sep 3, 2024, 12:46 PM
@ANNA F @Kaitlyn R This has been approved for the following: Line 2: 0.5 hour (requested 0.8) Line 3: *PART ONLY*
Alix Mongiat
processor • Sep 3, 2024, 12:46 PM
@ANNA F @Kaitlyn R This has been approved for the following: Line 2: 0.5 hour (requested 0.8) Line 3: *PART ONLY* part only installation of screen door is dealer prep
ANNA FREEMAN
dealer_or_external • Sep 3, 2024, 2:11 PM
@Alix M LINE # 3 HAD NOTHING TO DO WITH A SCREEN DOOR, WE DO NOT NEED ANY PARTS. IT WAS THE ENTRY DOOR THAT DID NOT CLOSE/LATCH PROPERLY. THE TECH HAD TO REMOVE TRIMWORK ADD WEDGES BEHIND THE FRAMEWORK ALONG WITH SOME ADJUSTMENT TO LEVEL THE DOOR SO IT WOULD CLOSE/LATCH CORRECTLY.
Alix Mongiat
processor • Sep 3, 2024, 2:21 PM
I will email them to take another look at it. I think they are confused because in the cause it states "screen needs new one due to screen ripped.
Alix Mongiat
processor • Sep 3, 2024, 4:06 PM
@ANNA F @Kaitlyn R As suspected from FR: This is the patio door screen correct? That replacement is a part only. Are you saying the screen door does not need replaced??  Did tech adjust the main door or screen door? 
Alix Mongiat
processor • Sep 11, 2024, 8:44 AM
Following up on this. Thanks. It is the comment about the screen needing replaced that is confusing them it seems. Just want conformation that I can respond back that it was the main entry door, not the screen door and the screen being ripped is a separate issue.
ANNA FREEMAN
dealer_or_external • Sep 14, 2024, 11:01 AM
@Alix M I followed up with the tech, We will need a screen door the screen is ripped and frame is bent. He was able to to fix the patio door with wedges and trimwork.
Alix Mongiat
processor • Sep 16, 2024, 8:24 AM
Emailed FR to put into revise status
Alix Mongiat
processor • Sep 16, 2024, 10:13 AM
PA 2044134 has been submitted for approval with a new line regarding replacing the screen door.
Alix Mongiat
processor • Sep 16, 2024, 11:18 AM
This has now been approved for the following: Line 2- 0.5 hour (requested 0.8) Line 3 (main door NOT screen)- 0.5 hour (requested 1 hour) Line 3 (Screen door replacement)- 0.2 hour
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 11:39 AM
@Alix M NOTING- UNIT IS PERM PARKED- CAMPGROUND IS CLOSED- REPAIRS WILL BE PERFORMED IN THE SPRING-
Michelle Antinoja
dealer_or_external • May 9, 2025, 5:23 PM
@Alix M JOB#4 LOCK PATIO DOOR, BLACK, #228398 PN#82205269 COST: 40.87 BILLED 53.13 QTY 1 JOB#5SCREENDOOR FOR PATIO DOOR 30-1/8"X71-5/8", 75PD BLACK RITE #281905 COST:63.86 BILLED 63.86 QTY 1 @Bonnie K
Michelle Antinoja
dealer_or_external • May 9, 2025, 5:24 PM
@Alix M WORK COMPLETED 5/8
Bonnie Korte
dealer_or_external • May 12, 2025, 8:58 AM
@Alix M invoices uploaded
Alix Mongiat
processor • May 12, 2025, 9:09 AM
@Michelle A @Kaitlyn R This PA has expired, I need to enter a new one. I need to know why the latch needed to be replaced as there was only approval for adjustments. I need the cause in order to enter that for approval. Thanks.
Alix Mongiat
processor • May 12, 2025, 1:18 PM
@ANNA F
Alix Mongiat
processor • May 13, 2025, 12:08 PM
Following up on this. Was there something wrong with the latch that it needed to be replaced?
Michelle Antinoja
dealer_or_external • May 13, 2025, 2:37 PM
@Alix M WHEN OUR MOBILE TECH GETS BACK TODAY i WILL FOLLOW UP WITH HIM ON WHY IT WAS NEEDING REPLACEMENT FOR YOU.
Michelle Antinoja
dealer_or_external • May 14, 2025, 9:09 AM
@Alix M I got with joe today. There was an issue with the lock on the patio door originally. the cmr had already changed the handle on the patio door but it still wasn't locking properly . joe requested that the latch be replaced. once it was replaced, lock is working properly.
Alix Mongiat
processor • May 14, 2025, 9:29 AM
PA 2298116 has been submitted for approval. Can submit for payment once approved.
Alix Mongiat
processor • May 14, 2025, 10:48 AM
@Michelle A From FR: photos required of the latch for replacement.
Kaitlyn Reinwand
dealer_or_external • May 14, 2025, 12:26 PM
@Alix M I am going to tag you in a picture of the latch showing it not working properly-
Kaitlyn Reinwand
dealer_or_external • May 14, 2025, 12:26 PM
@Alix M Per Joe, this is showing the latch not working properly and needing replacement- he tried adjusting it and it would not work .
Alix Mongiat
processor • May 14, 2025, 12:59 PM
Added photo and resubmitted. Thanks!
Alix Mongiat
processor • May 14, 2025, 3:53 PM
All lines have now been approved - latch was approved for 0.2 hour (requested 0.5 hour)
Alix Mongiat
processor • May 14, 2025, 3:58 PM
This has been submitted for payment.
Alix Mongiat
processor • May 28, 2025, 9:21 AM
This paid on 5/15/25 on check 2969300 for $527.70

Claim Files

Claim Sheet.pdf
pdf • May 28, 2025, 9:21 AM • 28,962 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/Claim Sheet.pdf
14057906.pdf
main-pdf • May 12, 2025, 8:58 AM • 174,068 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/14057906.pdf
13825547.pdf
main-pdf • May 12, 2025, 8:57 AM • 174,757 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/13825547.pdf
FINAL RO.pdf
pdf • May 9, 2025, 5:19 PM • 75,670 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/FINAL RO.pdf
11031.pdf
main-pdf • Sep 1, 2024, 12:16 PM • 72,891 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11031/11031.pdf