Claim explorer / evidence thread
Claim 10928B
GRE 8220 • Alix • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
85d elapsed • 0d remaining
Analyzed
Completed stage
85d elapsed • 0d remaining
Awaiting OEM
Completed stage
85d elapsed • 0d remaining
Auto-Approved
Completed stage
85d elapsed • 0d remaining
Payment Due
Completed stage
85d elapsed • 0d remaining
Escalation Eligible
Completed stage
85d elapsed • 0d remaining
Resolved
Overdue / escalation ready
85d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
85 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 22 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
85 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/2026051 Claim Sheet.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
42 indexed side comments on this claim.
Latest visible thread signal
Dec 2, 2025, 2:29 PM • processor • @Kaitlyn R I will move this to Claims Paid. Thank you!
Role mix
Dealer 0 • OEM 0 • Processor 29
Decision cues
Denial signals 1 • info / missing-doc asks 20 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
No claim lines loaded
Evidence Thread
Alix Mongiat
processor • Aug 18, 2024, 11:17 AM
@ANNA F @michelle g Please provide photos for all Warranty lines (line 1 requires photos). Are you wanting me to enter the ISR lines as well because you have W listed in the 3rd column of the WO. Thanks.
Alix Mongiat
processor • Aug 18, 2024, 11:17 AM
PA 2026051 is in draft status as I wait for answers/photos.
ANNA FREEMAN
dealer_or_external • Aug 19, 2024, 11:53 AM
@Alix M YES, ALL LINES ARE WARRANTY LINES, WHICH LINE IS MISSING PICS, I WENT THROUGH AND IT LOOKS TO ME LIKE THEY ALL HAVE A PIC ATTACHED?
Alix Mongiat
processor • Aug 19, 2024, 11:58 AM
I don't see any photos for Warranty Repair 1 (the first line on here).
ANNA FREEMAN
dealer_or_external • Aug 19, 2024, 12:53 PM
@Alix M I JUST UPLOADED AN UPDATED RO. LINE WARR01 WAS REMOVED AS IT WAS A DUPLICATE LINE. IT WAS THE SAME AS ISR01.
Alix Mongiat
processor • Aug 19, 2024, 1:23 PM
PA 2026051 has been submitted for approval.
Alix Mongiat
processor • Aug 19, 2024, 3:06 PM
@ANNA F @michelle g From Forest River:
Internal Stock Repair 07-
clarify what exactly needs replaced ??
Alix Mongiat
processor • Aug 20, 2024, 9:49 AM
2026051 was submitted for approval.
Alix Mongiat
processor • Aug 20, 2024, 9:50 AM
@ANNA F Internal Stock Repair 07:
clarify what exactly needs replaced ??
ANNA FREEMAN
dealer_or_external • Aug 20, 2024, 2:50 PM
@Alix M WATER PUMP
ANNA FREEMAN
dealer_or_external • Aug 20, 2024, 2:57 PM
@Alix M WATER PUMP
Alix Mongiat
processor • Aug 20, 2024, 3:32 PM
Added notes and resubmitted. Thank you.
Alix Mongiat
processor • Aug 21, 2024, 11:26 AM
@ANNA F ISR 01 regarding ODS sofa: please contact creative colors or fiber new and attach a estimate for review
ISR07: attach photos of the water pump model and serial number to proceed
Alix Mongiat
processor • Aug 27, 2024, 2:31 PM
Following up on this information that was requested from FR. Thank you!
michelle gray
dealer_or_external • Aug 28, 2024, 5:49 PM
@Alix M @ANNA F I have added the photo of the water pump tage to the folder. Please let me know if I can assist with anything else.
Alix Mongiat
processor • Aug 29, 2024, 10:20 AM
I have added that photo to the claim, however you can't read it so I assume they will come back and ask for one you can read. Thanks!
Alix Mongiat
processor • Aug 29, 2024, 10:20 AM
Were you able to get an estimate for the sofa? Thanks!
michelle gray
dealer_or_external • Aug 29, 2024, 10:24 AM
@Alix M I WILL GET FURTHER INFORMATION ON THAT FOR YOU. PLEASE LET ME KNOW IF THERE IS ANYTHING ELSE. i WILL ADD FURTHER INFORMATION AS i HAVE IT.
Alix Mongiat
processor • Sep 11, 2024, 8:42 AM
Following up on the sofa estimate. Thank you!
ANNA FREEMAN
dealer_or_external • Sep 14, 2024, 10:17 AM
@Alix M I have a call into Heather @ Creative Colors to get an estimate. Will upload as soon as I get that from her.
Alix Mongiat
processor • Sep 25, 2024, 9:12 AM
Good morning- any update on this? Thank you.
Alix Mongiat
processor • Oct 3, 2024, 9:43 AM
@ANNA F @michelle g @Bonnie K Forest river just sent a follow up email on this stating this needs our attention. It looks like they have denied the sofa line as of now due to no response. Let me know how you want to proceed.
Alix Mongiat
processor • Oct 8, 2024, 7:41 AM
Following up on this again. Thank you.
Alix Mongiat
processor • Oct 14, 2024, 11:27 AM
@Kaitlyn R @michelle g @ANNA F Following up on this. If you are not able to get the information requested, please let me know so we can move on from this. Thanks!
ANNA FREEMAN
dealer_or_external • Oct 15, 2024, 10:18 AM
We did not get a response from Creative Colors. However we have a technician who will attempt the repair if ok'd by FR. This is not in a spot where it will be seen unless all cushions are removed. Our technician is certain she can fix it and it will take her approximately 1.5 hrs to complete.
ANNA FREEMAN
dealer_or_external • Oct 15, 2024, 10:18 AM
@Alix M We did not get a response from Creative Colors. However we have a technician who will attempt the repair if ok'd by FR. This is not in a spot where it will be seen unless all cushions are removed. Our technician is certain she can fix it and it will take her approximately 1.5 hrs to complete.
Alix Mongiat
processor • Oct 15, 2024, 10:23 AM
I have sent Forest River and email asking them to approve 1.5 hours for repair. I will update once I hear back. Thank you.
Alix Mongiat
processor • Oct 15, 2024, 12:14 PM
Submitted PA 2091589 for sofa as instructed by FR. (Email in folder.)
Alix Mongiat
processor • Oct 15, 2024, 2:09 PM
@michelle g This was approved for 1.5 hours to repair the sofa.
Kaitlyn Reinwand
dealer_or_external • Oct 17, 2024, 2:03 PM
PARTS USED:
LINE ISR07:
019079642578- HH SHW HOSE BK, 59 VINYL
COST: 9.30
PRICE:12.16
LINE ISR09:
146877- NOVAFLEX SEALANT WHITE
COST: 10.14
PRICE: 13.26
COMPLETION DATE: 8/10/24
Alix Mongiat
processor • Oct 17, 2024, 2:22 PM
Claim 2026051 has been submitted for payment. *Once paid this will need to be put back in PA approved for line 3 sofa repair.
Alix Mongiat
processor • Oct 28, 2024, 1:55 PM
@Kaitlyn R @ANNA F ISR 07: Attach a clear picture of the model and serial number.
Kaitlyn Reinwand
dealer_or_external • Oct 29, 2024, 9:05 AM
@Alix M UNIT IS CLOSED FOR THE WINTER AND WILL NOT BE ABLE TO OBTAIN CLEARER PICTURES UNTIL THE SPRING WHEN THE CAMPGROUND LETS THEM BACK INTO THE UNIT.
Alix Mongiat
processor • Oct 29, 2024, 9:33 AM
Added notes and resubmitted. Thanks.
Alix Mongiat
processor • Nov 8, 2024, 11:00 AM
Claim 2026051 paid on 10/29/24 on check 2871792
Alix Mongiat
processor • Nov 8, 2024, 11:02 AM
Claim 2091589 is authorized for payment, but has not paid yet.
Alix Mongiat
processor • Dec 12, 2024, 3:53 PM
Claim 2091589 is authorized for payment, but has not paid yet.
Alix Mongiat
processor • Dec 12, 2024, 3:54 PM
Moving back to PA's approved @Kaitlyn R Was the sofa line done yet?
Kaitlyn Reinwand
dealer_or_external • Dec 12, 2024, 4:29 PM
@Alix M NO IT HAS NOT.. THE CUSTOMER HAD THE UNIT SHUT DOWN BY THE TIME THAT WE WOULD HAVE BEEN ABLE TO GO BACK
Alix Mongiat
processor • Dec 1, 2025, 9:27 AM
@Kaitlyn R I wanted to follow up on the sofa, was this repair being completed? Thanks.
Kaitlyn Reinwand
dealer_or_external • Dec 1, 2025, 11:01 AM
@Alix M IT LOOKS LIKE THE SOFA IS GOING TO BE LEFT ALONE AT THIS TIME.
Alix Mongiat
processor • Dec 2, 2025, 2:29 PM
@Kaitlyn R I will move this to Claims Paid. Thank you!
Claim Files
2026051 Claim Sheet.pdf
pdf • Nov 8, 2024, 11:01 AM • 36,537 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/2026051 Claim Sheet.pdf
Integrity Management Advisors Mail - Claim 2026051 Labor line 3.pdf
mail-artifact • Oct 15, 2024, 12:14 PM • 133,438 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/Integrity Management Advisors Mail - Claim 2026051 Labor line 3.pdf
Integrity Management Advisors Mail - Fwd_ 2026051 _ 4X4TPUR20RP101400 - GRE.pdf
mail-artifact • Oct 3, 2024, 9:43 AM • 74,359 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/Integrity Management Advisors Mail - Fwd_ 2026051 _ 4X4TPUR20RP101400 - GRE.pdf
10928BU.pdf
main-pdf • Aug 19, 2024, 12:51 PM • 81,593 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/10928BU.pdf
10928B.pdf
main-pdf • Aug 16, 2024, 12:27 PM • 78,857 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10928B/10928B.pdf