Claim explorer / evidence thread
Claim 10665B
GRE 8220 • Alix • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 105
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
105
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/Claim Print.pdf
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2025, 11:19 AM • processor • This paid on check 1550994 for $531.10
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 1 • info / missing-doc asks 4 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Slide 2 rocker switch is removed from the panel with wiring and crimp connectors exposed.
Human interpretation • confidence 0.94
document-photo
Chipped and splintered wood trim is visible along a fabric-covered cabinet panel edge.
Human interpretation • confidence 0.91
document-photo
Slide-control switch rear and connected wiring shown; no clear physical damage visible.
Human interpretation • confidence 0.86
document-photo
Close-up shows a deformed drawer slide rail with chipped wood beside the mounting area.
Human interpretation • confidence 0.90
document-photo
Drawer slide bracket mounted to wood with several nearby empty or damaged screw holes.
Human interpretation • confidence 0.78
supporting-image
Interior wall panel seam beside a dark cabinet; no clear damage is visible.
Human interpretation • confidence 0.74
supporting-image
RV interior door and adjacent cabinetry shown; no clear damage is visible.
Human interpretation • confidence 0.68
supporting-image
Interior wall panels and seam shown; no definite damage is visible.
Human interpretation • confidence 0.84
supporting-image
Close-up of an RV shower enclosure and upper door track; no clear damage is visible.
Human interpretation • confidence 0.54
supporting-image
Close-up shows an RV slide/awning rail area, but no definite damage is discernible.
Human interpretation • confidence 0.58
supporting-image
Close-up shows heavy dark staining and irregular white residue along an interior surface seam.
Human interpretation • confidence 0.68
supporting-image
Interior wall corner shows a dark, uneven vertical seam or gap near the floor.
Human interpretation • confidence 0.64
supporting-image
Drawer front appears separated from the drawer box; attachment area is visible.
Human interpretation • confidence 0.78
supporting-image
Metal drawer slide assembly shown measuring approximately 12 inches; no clear defect is visible.
Human interpretation • confidence 0.82
supporting-image
Close-up of gray fabric upholstery; no clear defect or damage is visible.
Human interpretation • confidence 0.35
supporting-image
Close-up shows scratches and chipped finish along a dark interior trim edge.
Human interpretation • confidence 0.86
supporting-image
RV dinette table and seating shown; no clear damage is visible.
Human interpretation • confidence 0.82
supporting-image
Crack and separation visible along the lower wooden cabinet frame near the right corner joint.
Human interpretation • confidence 0.91
supporting-image
Interior wall and ceiling corner shown; no clear damage or defect is visible.
Human interpretation • confidence 0.72
supporting-image
Removed white drawer rests above an empty cabinet opening; no clear damage is visible.
Human interpretation • confidence 0.91
supporting-image
Amber marker light is intact; dark discoloration or sealant is visible around its upper mount.
Human interpretation • confidence 0.76
supporting-image
Gloved hand indicates a split or separation at the white cabinet corner beside a black panel.
Human interpretation • confidence 0.84
supporting-image
Kitchen cabinet, countertop and range shown; no clear defect or damage is visible.
Human interpretation • confidence 0.64
supporting-image
Close-up shows an uneven, chipped edge along dark interior trim beside a wall and mirror.
Human interpretation • confidence 0.84
Claim Lines
complaint
WARRANTY REPAIR 1 - screen above sofa W 1047 CROSS frame is dented
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 1 - screen above sofa W 1047 CROSS frame is dented
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 1 - screen above sofa W 1047 CROSS frame is dented
needs-review • confidence 0.15
cause
Noting
needs-review • confidence 0.00
cause
Noting
needs-review • confidence 0.00
cause
Noting
needs-review • confidence 0.00
correction
Noting WARR
needs-review • confidence 0.00
correction
Noting WARR
needs-review • confidence 0.00
correction
Noting WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - side of slides W 1047 CROSS inside wood trim is rough
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 2 - side of slides W 1047 CROSS inside wood trim is rough
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 2 - side of slides W 1047 CROSS inside wood trim is rough
needs-review • confidence 0.20
cause
Mfg left unfinished. TOOK .50 TO SAND DOWN ALL EDGES SMOOTHLY.
needs-review • confidence 0.06
cause
Mfg left unfinished. TOOK .50 TO SAND DOWN ALL EDGES SMOOTHLY.
needs-review • confidence 0.06
cause
Mfg left unfinished. TOOK .50 TO SAND DOWN ALL EDGES SMOOTHLY.
needs-review • confidence 0.06
correction
Used sand paper to smooth rough edge. WARR
needs-review • confidence 0.06
correction
Used sand paper to smooth rough edge. WARR
needs-review • confidence 0.06
correction
Used sand paper to smooth rough edge. WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 3 - drawer in pantry W 1047 CROSS does not opening correctly
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 3 - drawer in pantry W 1047 CROSS does not opening correctly
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 3 - drawer in pantry W 1047 CROSS does not opening correctly
needs-review • confidence 0.20
cause
Drawer in pantry doesn't operate very smooth.
needs-review • confidence 0.15
cause
Drawer in pantry doesn't operate very smooth.
needs-review • confidence 0.15
cause
Drawer in pantry doesn't operate very smooth.
needs-review • confidence 0.15
correction
Had to adjustglide glide on the right side. Side to side. It works better. But it's really short so it wobbles as it opens unless you use both hands. Didn't need the new glide. Also install larger screws in glide for stronger mounting to cabinet. WARR
needs-review • confidence 0.30
correction
Had to adjustglide glide on the right side. Side to side. It works better. But it's really short so it wobbles as it opens unless you use both hands. Didn't need the new glide. Also install larger screws in glide for stronger mounting to cabinet. WARR
needs-review • confidence 0.30
correction
Had to adjustglide glide on the right side. Side to side. It works better. But it's really short so it wobbles as it opens unless you use both hands. Didn't need the new glide. Also install larger screws in glide for stronger mounting to cabinet. WARR
needs-review • confidence 0.30
complaint
WARRANTY REPAIR 4 - next to tv the panel W 1047 CROSS has deep scratch
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 4 - next to tv the panel W 1047 CROSS has deep scratch
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 4 - next to tv the panel W 1047 CROSS has deep scratch
needs-review • confidence 0.15
cause
Noting
needs-review • confidence 0.00
cause
Noting
needs-review • confidence 0.00
cause
Noting
needs-review • confidence 0.00
correction
Noting if cust sees it not a bad scratch WARR
needs-review • confidence 0.00
correction
Noting if cust sees it not a bad scratch WARR
needs-review • confidence 0.00
correction
Noting if cust sees it not a bad scratch WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 5 - loose trim W 1047 CROSS throughout unit several peices of batten were coming loose. Continued on page 2 PAGE 2 Work Order : 10665B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 5 - loose trim W 1047 CROSS throughout unit several peices of batten were coming loose. Continued on page 2 PAGE 2 Work Order : 10665B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 5 - loose trim W 1047 CROSS throughout unit several peices of batten were coming loose. Continued on page 2 PAGE 2 Work Order : 10665B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ******************************************************************************
needs-review • confidence 0.15
cause
Loose batten not secured correctly. will need .30 to resecure all loose batten in unit.
needs-review • confidence 0.16
cause
Loose batten not secured correctly. will need .30 to resecure all loose batten in unit.
needs-review • confidence 0.16
cause
Loose batten not secured correctly. will need .30 to resecure all loose batten in unit.
needs-review • confidence 0.05
correction
Used nail gun to secure trim throughout unit WARR
needs-review • confidence 0.15
correction
Used nail gun to secure trim throughout unit WARR
needs-review • confidence 0.15
correction
Used nail gun to secure trim throughout unit WARR
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 6 - all 3 slide exterior W 1047 CROSS bottoms have exposed screw holes
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 6 - all 3 slide exterior W 1047 CROSS bottoms have exposed screw holes
needs-review • confidence 0.22
complaint
WARRANTY REPAIR 6 - all 3 slide exterior W 1047 CROSS bottoms have exposed screw holes
needs-review • confidence 0.22
cause
Mfg never filled holes on underside of slide floors I will need .30 for all repairs.
needs-review • confidence 0.17
cause
Mfg never filled holes on underside of slide floors I will need .30 for all repairs.
needs-review • confidence 0.17
cause
Mfg never filled holes on underside of slide floors I will need .30 for all repairs.
needs-review • confidence 0.17
correction
Used black silicone to fill holes on all 3 slides WARR
needs-review • confidence 0.05
correction
Used black silicone to fill holes on all 3 slides WARR
needs-review • confidence 0.05
correction
Used black silicone to fill holes on all 3 slides WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 7 - marker lights have W 1047 CROSS no sealant around them
needs-review • confidence 0.21
complaint
WARRANTY REPAIR 7 - marker lights have W 1047 CROSS no sealant around them
needs-review • confidence 0.21
complaint
WARRANTY REPAIR 7 - marker lights have W 1047 CROSS no sealant around them
needs-review • confidence 0.21
cause
No sealant around lower running light I will need .10 for repairs.
needs-review • confidence 0.21
cause
No sealant around lower running light I will need .10 for repairs.
needs-review • confidence 0.21
cause
No sealant around lower running light I will need .10 for repairs.
needs-review • confidence 0.30
correction
Used clear silicone to seal around lights WARR
needs-review • confidence 0.24
correction
Used clear silicone to seal around lights WARR
needs-review • confidence 0.24
correction
Used clear silicone to seal around lights WARR
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 8 - drawer next to stove W 1047 CROSS the backer wood for drawer face is cracked
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 8 - drawer next to stove W 1047 CROSS the backer wood for drawer face is cracked
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 8 - drawer next to stove W 1047 CROSS the backer wood for drawer face is cracked
needs-review • confidence 0.20
cause
Drawer box is cracked. They sent a drawer face. Need to reorder the drawer box.
needs-review • confidence 0.15
cause
Drawer box is cracked. They sent a drawer face. Need to reorder the drawer box.
needs-review • confidence 0.15
cause
Drawer box is cracked. They sent a drawer face. Need to reorder the drawer box.
needs-review • confidence 0.15
correction
Couldn't find a drawer replacement. Had to take drawer apart to glue the Crack back together. Reassemble drawer and install. WARR
needs-review • confidence 0.27
correction
Couldn't find a drawer replacement. Had to take drawer apart to glue the Crack back together. Reassemble drawer and install. WARR
needs-review • confidence 0.27
correction
Couldn't find a drawer replacement. Had to take drawer apart to glue the Crack back together. Reassemble drawer and install. WARR
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 9 -no sealant on counter W 1047 CROSS tops next to sofa
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 9 -no sealant on counter W 1047 CROSS tops next to sofa
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 9 -no sealant on counter W 1047 CROSS tops next to sofa
needs-review • confidence 0.05
cause
Missing sealant, missed by manufacturer. will need .60 to clean and seal countertops.
needs-review • confidence 0.24
cause
Missing sealant, missed by manufacturer. will need .60 to clean and seal countertops.
needs-review • confidence 0.24
cause
Missing sealant, missed by manufacturer. will need .60 to clean and seal countertops.
needs-review • confidence 0.17
correction
Sealed countertop edges WARR
needs-review • confidence 0.06
correction
Sealed countertop edges WARR
needs-review • confidence 0.06
correction
Sealed countertop edges WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 10 - ceiling trip ends W 1047 CROSS are separating and bubbled
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 10 - ceiling trip ends W 1047 CROSS are separating and bubbled
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 10 - ceiling trip ends W 1047 CROSS are separating and bubbled
needs-review • confidence 0.04
cause
Mfg installed faulty battern. will need .20 for repairs.
needs-review • confidence 0.06
cause
Mfg installed faulty battern. will need .20 for repairs.
needs-review • confidence 0.06
cause
Mfg installed faulty battern. will need .20 for repairs.
needs-review • confidence 0.06
correction
Cut a slit then used glue to secure the paper to wood WARR
needs-review • confidence 0.06
correction
Cut a slit then used glue to secure the paper to wood WARR
needs-review • confidence 0.06
correction
Cut a slit then used glue to secure the paper to wood WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 11 - the valance above W 1047 CROSS patio the side panels are too long and bath door hits it
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 11 - the valance above W 1047 CROSS patio the side panels are too long and bath door hits it
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 11 - the valance above W 1047 CROSS patio the side panels are too long and bath door hits it
needs-review • confidence 0.11
cause
Mfg improper install
needs-review • confidence 0.00
cause
Mfg improper install
needs-review • confidence 0.00
cause
Mfg improper install
needs-review • confidence 0.00
correction
Removed and cut wood off sides of valance and top reattached now but it is still hitting. what does MFG want us to do? WARR
needs-review • confidence 0.06
correction
Removed and cut wood off sides of valance and top reattached now but it is still hitting. what does MFG want us to do? WARR
needs-review • confidence 0.06
correction
Removed and cut wood off sides of valance and top reattached now but it is still hitting. what does MFG want us to do? WARR
needs-review • confidence 0.06
complaint
WARRANTY REPAIR 12 - kitchen slide out W 1047 CROSS Continued on page 3 PAGE 3 Work Order : 10665B is having electrical issue operating going in and out. Shorts out the power when trying to run slide.
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 12 - kitchen slide out W 1047 CROSS Continued on page 3 PAGE 3 Work Order : 10665B is having electrical issue operating going in and out. Shorts out the power when trying to run slide.
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 12 - kitchen slide out W 1047 CROSS Continued on page 3 PAGE 3 Work Order : 10665B is having electrical issue operating going in and out. Shorts out the power when trying to run slide.
needs-review • confidence 0.28
cause
Test wiring at slideout switch. Having power issues when running.
needs-review • confidence 0.28
cause
Test wiring at slideout switch. Having power issues when running.
needs-review • confidence 0.28
cause
Test wiring at slideout switch. Having power issues when running.
needs-review • confidence 0.28
correction
Apparently if the hot feed coming from battery is on the wrong post on the switch, it shorts out when trying to run slide in. Switched wiring around on the switch and now it works fine.
partial-match • confidence 0.41
correction
Apparently if the hot feed coming from battery is on the wrong post on the switch, it shorts out when trying to run slide in. Switched wiring around on the switch and now it works fine.
partial-match • confidence 0.41
correction
Apparently if the hot feed coming from battery is on the wrong post on the switch, it shorts out when trying to run slide in. Switched wiring around on the switch and now it works fine.
partial-match • confidence 0.41
Evidence Thread
Crystal Kemmerlin
processor • Jul 9, 2024, 2:29 PM
3699171 submitted for PA.
Alix Mongiat
processor • Jul 12, 2024, 9:39 AM
This has been approved.
Kaitlyn Reinwand
dealer_or_external • Dec 11, 2024, 11:59 AM
NOTING FOR CLAIMS PURPOSES- UNIT IS PERM PARKED AND UNACCESSABLE- REPAIRS WILL BE COMPLETED IN SPRING-
Michelle Antinoja
dealer_or_external • Jul 9, 2025, 10:23 AM
@Alix M
COMPLETE 7/8
PARTS:
82205071 - Cabinet - Door - DF - 6" x 12" - SR7 Edge - Carb 2 - MDF - Brown Soft Maple - Stratus White - Wicker Glaze QTY:1 COST:10.13 PRICE:13.17
82201591 - Drawer - Cabinet - Slide - 10" - 37mm - Full Extension - Soft Close Full Ext - Cabinet Member
QTY:1 COST:2.95 PRICE:3.84 @Bonnie K
Bonnie Korte
dealer_or_external • Jul 9, 2025, 11:35 AM
@Alix M UPLOADED INVOICES
Alix Mongiat
processor • Jul 10, 2025, 12:32 PM
Emailed Keystone to get this re-approved. Will submit for payment once approved.
Alix Mongiat
processor • Jul 11, 2025, 10:12 AM
@Michelle A @Kaitlyn R Can you tell me what lines these parts belong to? The RO doesn't show warranty line numbers. Thanks!!
Kaitlyn Reinwand
dealer_or_external • Jul 11, 2025, 2:28 PM
82205071 IS FOR WARR08
82201591 IS FOR WARR03
Alix Mongiat
processor • Jul 11, 2025, 4:22 PM
Thank you!
Alix Mongiat
processor • Jul 11, 2025, 4:29 PM
C3833179 hs been submitted for payment.
Alix Mongiat
processor • Jul 14, 2025, 4:54 PM
@Kaitlyn R @Michelle A @Bonnie K
From Keystone: WE ONLY HAVE 14 DAYS TO RESPOND-
Please provide photos of the drawer slides completely open to show vendor markings (located on the inner track when completely open). If no markings please provide photos showing this. Thank you
Alix Mongiat
processor • Jul 29, 2025, 8:54 AM
This has now expired and Warranty Repair 3 was denied due to no response.
Alix Mongiat
processor • Aug 27, 2025, 11:19 AM
This paid on check 1550994 for $531.10
Claim Files
Claim Print.pdf
pdf • Aug 27, 2025, 11:21 AM • 160,471 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/Claim Print.pdf
4893613.pdf
main-pdf • Jul 9, 2025, 11:33 AM • 78,276 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/4893613.pdf
4888322.pdf
main-pdf • Jul 9, 2025, 11:32 AM • 78,226 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/4888322.pdf
HURLEY.pdf
main-pdf • Jul 9, 2025, 10:21 AM • 81,374 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/HURLEY.pdf
10665B.pdf
main-pdf • Jul 9, 2024, 11:54 AM • 78,614 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10665B/10665B.pdf