Claim explorer / evidence thread
Claim 10644B
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
53
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
35 docs / 14 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/Claim (65).pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
41 indexed side comments on this claim.
Latest visible thread signal
Jan 17, 2025, 8:27 AM • processor • C3746473 paid on check 1514767
Role mix
Dealer 0 • OEM 0 • Processor 29
Decision cues
Denial signals 3 • info / missing-doc asks 36 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Jun 24, 2024, 12:53 PM
@ANNA F @michelle g
Can we get cause and correction for Warranty Repair 2? Thank you!
Alix Mongiat
processor • Jun 24, 2024, 1:10 PM
@ANNA F @michelle g
Can we get cause and correction for Warranty Repair 2? And how much time are you requesting for Warranty Repair 6? Thank you
Alix Mongiat
processor • Jun 24, 2024, 1:20 PM
This is in draft (PA03690829) until I get further information for Warranty repairs 2 and 6.
Alix Mongiat
processor • Jun 26, 2024, 9:11 AM
Following up on this so we can get this submitted for approval for you. Thank you!
Alix Mongiat
processor • Jul 1, 2024, 2:58 PM
@ANNA F @Bonnie K @Kaitlyn R @michelle g Following up so we can get this processing for you. Is there a cause and correction for warranty repair 2 and how much time are you requesting for warranty repair 6?
Alix Mongiat
processor • Jul 8, 2024, 8:55 AM
Following up on this so we can get this processing for you. If you don't need warranty repairs 2 and 6 claimed, let me know. Otherwise please provide the requested information.
Alix Mongiat
processor • Jul 11, 2024, 9:26 AM
Submitted PA03690829 for approval. If the other two lines need to be added, please let us know. Thanks.
Alix Mongiat
processor • Jul 12, 2024, 9:41 AM
This has been approved.
*if you need lines 2 and 6 added still, we will need to create a new PA for those.
ANNA FREEMAN
dealer_or_external • Jul 16, 2024, 2:36 PM
@Alix M LINES WARR02, WARR07,WARR08,WARR09 AND WARR10 WERE ADDED TO THIS RO AND NEED TO BE SUBMITTED FOR PRE AUTH. UPLOADED UPDATED RO AND SOME PICTURES AND MOVED TO PRE AUTH FOLDER.
Alix Mongiat
processor • Jul 16, 2024, 5:13 PM
Additional lines have been submitted for approval on PA03703794
Crystal Kemmerlin
processor • Jul 18, 2024, 9:07 AM
PA 3703794 approved 1.20 hours
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 2:08 PM
COMPLETION DATE:
9/12/2024
PARTS USED:
LINE: WARR01
822000893- TRIM-JAMB 1 1/4" X 2 1/2" X97" CARB 2- MDF- JMB- 004
COST: 20.65
PRICE: 26.85
QTY:1
LINE: WARR03
822095596- RV- 50" CONNEXX- LED-
COST: 484.10
PRICE:590.33
QTY:1
LINE: WARR 04
822078386- REFRIGERATOR- DOOR ASSEMBLY- LH FOR SAMASUNG
COST:355.30
PRICE: 461.89
QTY:1
LINE: WARR 05
698367- AC- FLAPPER ONLY- SIDE- WHITE
COST: 17.27
PRICE:22.45
QTY:1
LINE: WARR06
822010123- FAN- MAXXFAN STANDARD- 10 SPEED- RAIN SENSOR
COST:191.24
PRICE: 248.61
QTY:1
LINE: WARR07-
82206686- SCREEN DOOR- PATIO 30 1/8"X71 5/8" BLACK
COST:57.44
PRICE:74.67
QTY:1
LINE: WARR08
822057913- DRAWER GUIDE- 20" FULL EXTENSION- BALL BEARING SLIDE
COST:6.29
PRICE:8.18
QTY:1
WILL UPLOAD INVOICES SHORTLY
Kaitlyn Reinwand
dealer_or_external • Nov 7, 2024, 2:12 PM
@Alix M FOR SOME REASON I CANT GET INTO KEYSTONE FOR THE INVOICES.
@Bonnie K
CAN YOU UPLOAD THE INVOICES FOR THIS UNIT.
Alix Mongiat
processor • Nov 8, 2024, 11:30 AM
@Kaitlyn R @Bonnie K I don't see an invoice uploaded for the refrigerator door. Please provide an invoice and I can get this submitted. Thanks!
Alix Mongiat
processor • Nov 8, 2024, 11:34 AM
Claim C3726534 is in draft status until I get invoice for the refrigerator door.
Alix Mongiat
processor • Nov 8, 2024, 11:40 AM
Claim 3726546 was submitted for payment for the additional lines on other WO.
Bonnie Korte
dealer_or_external • Nov 9, 2024, 10:23 AM
@Alix M THE FRIDGE DOOR INVOICE HAS BEEN UPLOADED
Alix Mongiat
processor • Nov 14, 2024, 10:29 AM
C3726534 has been submitted for payment
Alix Mongiat
processor • Nov 15, 2024, 8:23 AM
@Kaitlyn R @Bonnie K From Crossroads: Please provide photos of defective tv showing submitted issue.// Please provide a photo of m/s number on defective ceiling vent. Thank you.
Bonnie Korte
dealer_or_external • Nov 19, 2024, 11:04 AM
@Alix M The unit is permanently parked and unable to get the pictures needed until the spring
Alix Mongiat
processor • Dec 4, 2024, 3:54 PM
@Bonnie K You are stated this work was already done, they are asking for this information on the defective parts- not the replacements. Please advise.
Bonnie Korte
dealer_or_external • Dec 4, 2024, 5:03 PM
@Alix M sorry I misunderstood. We are trying to find a cord to get what we need in the meantime which line is the ceiling vent?
Alix Mongiat
processor • Dec 5, 2024, 8:34 AM
Warranty Repair 5 is the air vent.
Bonnie Korte
dealer_or_external • Dec 5, 2024, 11:43 AM
@Alix M THERE IS A PICTURE OF THIS IN THE FOLDER
Alix Mongiat
processor • Dec 5, 2024, 12:35 PM
@Bonnie K I apologize- it is Warranty repair 6, 5 is a different.
Alix Mongiat
processor • Dec 5, 2024, 12:35 PM
@Bonnie K I apologize- it is Warranty repair 6, 5 is a different vent.
Alix Mongiat
processor • Dec 5, 2024, 12:37 PM
@Bonnie K Are you able to get photos of the defective TV?
Alix Mongiat
processor • Dec 5, 2024, 12:37 PM
As of right now, both of these lines were denied due to lack of response since 11/15 when I first asked for the information.
Bonnie Korte
dealer_or_external • Dec 6, 2024, 9:12 AM
@Alix M We are in the process of trying to find a cord so we can hook up the tv to get the video/photos . And did you not see the picture for the vent
Alix Mongiat
processor • Dec 6, 2024, 10:08 AM
Please label the vent photo that goes with Warranty Repair 6. I don't see any labeled that way, so I am unsure what belongs to what.
Morgan Zywicki
dealer_or_external • Dec 9, 2024, 1:48 PM
@Alix M I have labeled the pictures for which repair the fans belong to but we are still working on finding a cord for the tv. I will try to get pictures for the tv asap
Morgan Zywicki
dealer_or_external • Dec 9, 2024, 2:09 PM
@Alix M Video has been uploaded
Alix Mongiat
processor • Dec 9, 2024, 7:56 PM
This is now processing payment, so I am unsure if we can get those lines paid. I will what we can do.
Morgan Zywicki
dealer_or_external • Dec 10, 2024, 9:01 AM
okay thank you. I have just been trying to go through and make corrections on claims and this happened to be one
Alix Mongiat
processor • Dec 10, 2024, 1:45 PM
@Morgan Z That video is too large of a file for me to email or even upload into Keystones system. Can you please shorten it or provide something else for that line please? I have to create a new PA for the two denied line items.
Alix Mongiat
processor • Dec 10, 2024, 1:45 PM
This is for the TV. They needed photos of the issue.
Alix Mongiat
processor • Dec 10, 2024, 1:55 PM
PA03782221 is in draft status for the 2 lines that were declined on the claim due to lack of response. Once I get a smaller file for the TV line to upload to the claim, I will submit.
Morgan Zywicki
dealer_or_external • Dec 10, 2024, 4:05 PM
I just uploaded a shorter video
Alix Mongiat
processor • Dec 23, 2024, 9:29 AM
TV line was approved, Bathroom Vent line was decline due to not being considered a warranty defect in materials or workmanship
Alix Mongiat
processor • Dec 23, 2024, 9:36 AM
C3746473 has been submitted for payment for the TV line.
Alix Mongiat
processor • Jan 17, 2025, 8:27 AM
C3746473 paid on check 1514767
Claim Files
Claim (65).pdf
pdf • Jan 17, 2025, 8:28 AM • 55,850 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/Claim (65).pdf
Pre-Authorization (47).pdf
approval-artifact • Dec 23, 2024, 9:29 AM • 54,458 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/Pre-Authorization (47).pdf
Video Dec 10 2024, 3 02 44 PM.mov
mov • Dec 10, 2024, 4:04 PM • 7,779,939 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/Video Dec 10 2024, 3 02 44 PM.mov
Claim (58).pdf
pdf • Dec 10, 2024, 1:33 PM • 60,348 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/Claim (58).pdf
20241209_125928.mp4
mp4 • Dec 9, 2024, 2:04 PM • 140,496,306 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/20241209_125928.mp4
4850525.pdf
main-pdf • Nov 9, 2024, 10:22 AM • 148,147 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/4850525.pdf
C3726546.pdf
main-pdf • Nov 8, 2024, 11:41 AM • 58,954 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/C3726546.pdf
4744769.pdf
main-pdf • Nov 6, 2024, 10:31 AM • 148,245 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/4744769.pdf
4786629.pdf
main-pdf • Nov 6, 2024, 10:30 AM • 148,369 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/4786629.pdf
4765845.pdf
main-pdf • Nov 6, 2024, 10:29 AM • 148,297 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/4765845.pdf
4771962.pdf
main-pdf • Nov 6, 2024, 10:28 AM • 148,285 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/4771962.pdf
10644BINV5.pdf
main-pdf • Oct 15, 2024, 11:42 AM • 148,370 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV5.pdf
10644BINV4.pdf
main-pdf • Oct 15, 2024, 11:42 AM • 148,286 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV4.pdf
10644BINV3.pdf
main-pdf • Oct 15, 2024, 11:42 AM • 148,312 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV3.pdf
10644BINV2.pdf
main-pdf • Oct 15, 2024, 11:42 AM • 148,298 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV2.pdf
10644BINV1.pdf
main-pdf • Oct 15, 2024, 11:42 AM • 148,394 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV1.pdf
10644BINV.pdf
main-pdf • Oct 15, 2024, 11:41 AM • 148,254 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644BINV.pdf
WARR 092.pdf
pdf • Jul 16, 2024, 5:11 PM • 89,771 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 092.pdf
WARR 091.pdf
pdf • Jul 16, 2024, 5:11 PM • 78,957 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 091.pdf
WARR 083.pdf
pdf • Jul 16, 2024, 5:10 PM • 91,280 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 083.pdf
WARR 082.pdf
pdf • Jul 16, 2024, 5:10 PM • 70,275 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 082.pdf
WARR 09.pdf
pdf • Jul 16, 2024, 5:10 PM • 90,975 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 09.pdf
WARR 08.pdf
pdf • Jul 16, 2024, 5:10 PM • 63,504 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR 08.pdf
10644B1.pdf
main-pdf • Jul 16, 2024, 2:32 PM • 83,089 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644B1.pdf
WARR Repair 6-1.mp4
mp4 • Jun 24, 2024, 1:17 PM • 1,105,153 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR Repair 6-1.mp4
HAMPSAM2.pdf
main-pdf • Jun 24, 2024, 1:15 PM • 190,476 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/HAMPSAM2.pdf
HAMPSAM.pdf
main-pdf • Jun 24, 2024, 1:15 PM • 202,465 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/HAMPSAM.pdf
HAMPAC.pdf
main-pdf • Jun 24, 2024, 1:15 PM • 171,990 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/HAMPAC.pdf
COLEMAN (1).pdf
pdf • Jun 24, 2024, 1:14 PM • 275,570 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/COLEMAN (1).pdf
DENT.pdf
main-pdf • Jun 24, 2024, 1:14 PM • 37,742 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/DENT.pdf
COLEMAN.pdf
main-pdf • Jun 24, 2024, 1:14 PM • 275,570 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/COLEMAN.pdf
106441.pdf
main-pdf • Jun 24, 2024, 1:14 PM • 250,309 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/106441.pdf
10644.pdf
main-pdf • Jun 24, 2024, 1:13 PM • 285,637 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/10644.pdf
WARR Repair 6.MOV
mov • Jun 24, 2024, 11:39 AM • 1,107,064 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WARR Repair 6.MOV
WALLOCH.pdf
main-pdf • Jun 24, 2024, 11:10 AM • 74,136 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10644B/WALLOCH.pdf