Claim explorer / evidence thread
Claim 10407
GRE 8220 • Alix • Paid • 10407
risk 0.55
deadline Overdue / escalation ready
images 4
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Completed stage
71d elapsed • 0d remaining
Resolved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
45/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
11 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.55.
Claim Summary
Evidence summary
images=4; damage=0; unit=0; parts=0; doc=4; gaps=missing_unit_id_photo,missing_parts_evidence • Unit 2022 Reflection 315RLTS • VIN 573TR3821N3343120
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/WO_10407_JOB_1_2024.04.30_13.14.07_3.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence
Comment Intelligence
Thread depth
34 indexed side comments on this claim.
Latest visible thread signal
Mar 6, 2025, 8:54 AM • processor • Claim 875864 paid on 3/5/25 on check 592300
Role mix
Dealer 0 • OEM 0 • Processor 23
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 6
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Claim Lines
No claim lines loaded
Evidence Thread
Bonnie Korte
dealer_or_external • May 3, 2024, 2:23 PM
looking at 10 hours for us to replace and repair the fiberglass
Crystal Kemmerlin
processor • May 3, 2024, 2:44 PM
Submitted PA 772035.
Crystal Kemmerlin
processor • May 6, 2024, 1:51 PM
@Bonnie K Line 1- approved 10
Morgan Zywicki
dealer_or_external • Feb 12, 2025, 4:49 PM
WORK COMPLETED ON 2/22/25
PARTS USED
822014433-Wall S/O Kitchen Complete 143 3/8 X 75 3/4 Reflection TT
COST:688.30
PRICE: 894.79
QTY:1
82200418-TRIM BOTTOM SLIDE CAP BLACK ABS
COST: 9.88
PRICE: 12.84
QTY: 1
677917009992-BUTYL TAPE GREY
COST: 7.29
PRICE: 7.51
QTY: 2
8220103933-TAPE - PFL: ETERNABOND - BLACK - 3" - V# RSB 3-50 - OLD PART 10-14831A | SELL BY ROLL ONLY
COST: 0.83
PRICE: 1.08
QTY: 12
Morgan Zywicki
dealer_or_external • Feb 12, 2025, 5:09 PM
WE NEED TO REQUEST AN ADDITIONAL 10 HOURS FOR THIS REPAIR AS OUR TECHNICIAN PUT IN 20 HOURS OF LABOR TO R&R THAT WALL AND THE R&I EVERYTHING THAT WAS ATTACHED TO THE WALL ON THE INSIDE
Alix Mongiat
processor • Feb 13, 2025, 8:40 AM
@Morgan Z Please remember to tag me. The only reason I saw this comment was due to me reviewing the new PA you have in the Grand Design folder.
Alix Mongiat
processor • Feb 13, 2025, 8:41 AM
This has timed out in GD's system, I need to enter a new PA.
Alix Mongiat
processor • Feb 13, 2025, 8:43 AM
@Morgan Z @michelle g @Kaitlyn R With GD denying so much lately, can you tell me why this unit was in 4/30/24 but not done until 2/22/25? Then I can just add it to the new PA so they don't come back asking questions about the delay.
Morgan Zywicki
dealer_or_external • Feb 13, 2025, 8:51 AM
The customers travel in their unit most of the year and when the initial claim was made the customers were getting ready to head out of state
Alix Mongiat
processor • Feb 13, 2025, 8:54 AM
Thank you!!
Alix Mongiat
processor • Feb 13, 2025, 8:56 AM
PA 841284 has been submitted for approval with the additional 10 hours (20 hours total)
Alix Mongiat
processor • Feb 14, 2025, 9:28 AM
@Morgan Z When was this work done? Above you stated 2/22/25 which hasn't happened yet.
Morgan Zywicki
dealer_or_external • Feb 14, 2025, 9:29 AM
2/12/25
SORRY I FAT FINGERED THAT
Alix Mongiat
processor • Feb 14, 2025, 9:30 AM
Thank you!
Alix Mongiat
processor • Feb 17, 2025, 10:28 AM
They approved the new PA for only the 10 hours. I have sent an email requesting the 20 hours again, I will let you know what they say.
Alix Mongiat
processor • Feb 18, 2025, 1:28 PM
Email has been added to folder.
Alix Mongiat
processor • Feb 18, 2025, 1:28 PM
@Morgan Z @Kaitlyn R GD will only approved the 10 hours as that is the rate for this job.
Morgan Zywicki
dealer_or_external • Feb 18, 2025, 1:46 PM
so is that just to r&r the wall then because the r&i of everything else seems to not have been included in that. there were also a bunch of fasteners that were inaccessible and had to be cut. that's where the extra time comes in
Morgan Zywicki
dealer_or_external • Feb 18, 2025, 1:49 PM
this was a kitchen slide so there was a lot of things that needed to be removed and then reinstalled
Alix Mongiat
processor • Feb 18, 2025, 2:01 PM
@Morgan Z I told them that the dealership needed 20 hours due to having to R&I everything inside. They still only said 10 hours.
Morgan Zywicki
dealer_or_external • Feb 18, 2025, 2:14 PM
can you mention that we had to cut fasteners out which is more time and then having to replace the fasteners that were cut
Alix Mongiat
processor • Feb 19, 2025, 9:27 AM
Sent an email stating it was the kitchen slide again and mentioned the fasteners. I will keep you posted.
Morgan Zywicki
dealer_or_external • Feb 19, 2025, 9:28 AM
I ALSO SENT OUT AN EMAIL TO THEM WITH A VERY DETAILED DESCRIPTION OF WHAT THE TECH HAD DONE DAY TO DAY WITH THE SIDEWALL REPAIR AND THE LABOR TIMES WITH IT
Alix Mongiat
processor • Feb 19, 2025, 9:32 AM
Thank you!
Morgan Zywicki
dealer_or_external • Feb 19, 2025, 9:34 AM
FIGURED IT WOULD HELP TO EXPLAIN EVERYTHING THAT WAS DONE FOR THE REPAIR. I HAD THE TECHS NOTES WITH THE DAYS HE DID CERTAIN THINGS ALONG WITH LABOR TIMES FOR EACH DAY
Alix Mongiat
processor • Feb 19, 2025, 10:09 AM
Hopefully! Thanks!
Alix Mongiat
processor • Feb 21, 2025, 12:42 PM
@Morgan Z @Bonnie K @Kaitlyn R GD just emailed me stating this was approved for 20 hours total. I don't see it updated on the PA yet though. Uploading email to folder.
Alix Mongiat
processor • Feb 21, 2025, 4:10 PM
This has been approved on 841284 (10 hours) and 772035 (10 hours)
Alix Mongiat
processor • Feb 21, 2025, 4:15 PM
@Bonnie K @Morgan Z @Kaitlyn R Can you please upload invoices? I also need the date the work started since this is a multi-day job.
Bonnie Korte
dealer_or_external • Feb 21, 2025, 4:32 PM
@Alix M invoices uploaded and the start date is 2/4/25
Alix Mongiat
processor • Feb 21, 2025, 5:57 PM
Claim 875862 has been submitted (PA 772035) This has the parts on it.
Alix Mongiat
processor • Feb 21, 2025, 5:59 PM
Claim 875864 has been submitted for payment (PA 841284)
Alix Mongiat
processor • Mar 4, 2025, 9:43 AM
Claim 875862 paid on 2/26/25 on check 591358
Claim 875864 is approved for payment.
Alix Mongiat
processor • Mar 6, 2025, 8:54 AM
Claim 875864 paid on 3/5/25 on check 592300
Claim Files
Print Claim 875864.pdf
pdf • Mar 6, 2025, 8:55 AM • 14,690 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/Print Claim 875864.pdf
Print Claim 875862.pdf
pdf • Mar 4, 2025, 9:44 AM • 15,285 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/Print Claim 875862.pdf
4673546.pdf
main-pdf • Feb 21, 2025, 4:30 PM • 148,192 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/4673546.pdf
13294398.pdf
main-pdf • Feb 21, 2025, 4:28 PM • 176,582 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/13294398.pdf
1377332.pdf
main-pdf • Feb 21, 2025, 4:28 PM • 12,504 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/1377332.pdf
1128353.pdf
main-pdf • Feb 21, 2025, 4:26 PM • 12,515 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/1128353.pdf
1259241.pdf
main-pdf • Feb 21, 2025, 4:21 PM • 13,039 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/1259241.pdf
1263883.pdf
main-pdf • Feb 21, 2025, 4:20 PM • 12,982 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/1263883.pdf
Integrity Management Advisors Mail - PA 841284 20 hours approved.pdf
mail-artifact • Feb 21, 2025, 12:43 PM • 234,070 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/Integrity Management Advisors Mail - PA 841284 20 hours approved.pdf
Integrity Management Advisors Mail - PA 841284.pdf
mail-artifact • Feb 18, 2025, 1:28 PM • 115,554 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/Integrity Management Advisors Mail - PA 841284.pdf
10407.pdf
main-pdf • May 3, 2024, 2:14 PM • 72,355 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10407/10407.pdf