Claim explorer / evidence thread
Claim 10321
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
4 docs / 4 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10321/Print Claim 810802.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
21 indexed side comments on this claim.
Latest visible thread signal
Jun 19, 2024, 2:17 PM • processor • This paid on 6/19/24 on check 558989
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 8 • approval signals 3
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Work missing-doc or reply asks first from the thread.
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Claim Lines
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Evidence Thread
Kaitlyn Reinwand
dealer_or_external • May 9, 2024, 3:54 PM
PLEASE SUBMIT LINE 3 (DIAG)ONLY. REFERENCE CLAIM #:00610694
LABOR: 2 HOURS
THANK YOU!
Alix Mongiat
processor • May 9, 2024, 5:22 PM
PA 773773 has been submitted for approval.
Alix Mongiat
processor • May 13, 2024, 8:27 AM
This was approved
Vendor will goodwill a new cable and handle assembly, no mark up or labor. The goodwill part number is:381462-STAR GLOBAL PARACHUTE PULL (LONG)
ANNA FREEMAN
dealer_or_external • May 15, 2024, 5:50 PM
ON LINE DIAG, GD HAS GOODWILLED A CABLE AND HANDLE. THE CUSTOMER ALREADY TRIED THIS BY PURCHASING THEIR OWN. IT IS NOT THE REMEDY PER OUR TECHNICIAN IT IS ACTUALLY THE LOCKING MECHANISM FOR THE FOOT REST. THE PART GD IS GOOD WILLING WILL NOT FIX THE CUSTOMERS ISSUE.
ANNA FREEMAN
dealer_or_external • May 15, 2024, 5:50 PM
@Alix M ON LINE DIAG, GD HAS GOODWILLED A CABLE AND HANDLE. THE CUSTOMER ALREADY TRIED THIS BY PURCHASING THEIR OWN. IT IS NOT THE REMEDY PER OUR TECHNICIAN IT IS ACTUALLY THE LOCKING MECHANISM FOR THE FOOT REST. THE PART GD IS GOOD WILLING WILL NOT FIX THE CUSTOMERS ISSUE.
michelle gray
dealer_or_external • May 16, 2024, 4:22 PM
@ANNA F @Alix M CMR CALLED TODAY, CMR STATES GD GAVE THEM A AUTH#773773 AND THEY ARE REPLACING COMPLETE THEATRE SEATING, NOT THE CABLE. HAS THERE BEEN UPDATE TO THE CLAIM ON OUR SIDE?
Alix Mongiat
processor • May 16, 2024, 4:40 PM
From GD:
Case #610694 GDRV will replace recliner as a professional courtesy to assist the customer.
Alix Mongiat
processor • May 16, 2024, 4:40 PM
This has now been approved for 2 hours labor time.
michelle gray
dealer_or_external • May 16, 2024, 5:44 PM
Thank you, I will follow up with customer.
ANNA FREEMAN
dealer_or_external • May 21, 2024, 11:25 AM
@Alix M Will GD be sending a NCP, or do we need to order one. If we need to order one which part do they want us to order since original is NLA?
Alix Mongiat
processor • May 21, 2024, 11:43 AM
I have reached out to GD and will let you know what they say. Thank you!
ANNA FREEMAN
dealer_or_external • May 31, 2024, 8:25 AM
@Alix M @michelle g I SPOKE WITH SONYA GALLAGHER @ GD THIS MORNING AND HAVE PLACED THE ORDER FOR THE REPLACEMENT RECLINER.
michelle gray
dealer_or_external • Jun 7, 2024, 4:11 PM
@Alix M @ANNA F do WE HAVE ANY UPDATE ON ETA OF SEATING?
Alix Mongiat
processor • Jun 7, 2024, 4:17 PM
I sent an email to Sonya just now, but I haven't heard anything as Anna was the one that placed the order. I will let you know what I hear back. Thank you!
Alix Mongiat
processor • Jun 10, 2024, 8:43 AM
@michelle g @ANNA F Sonya said the recliner was approved, but needs to be ordered in the dealer portal, she cannot place orders for dealerships.
ANNA FREEMAN
dealer_or_external • Jun 10, 2024, 9:01 AM
@Alix M @michelle g. It was ordered through our RO and is on a PO. I just checked on it this morning it shipped last Friday.
michelle gray
dealer_or_external • Jun 14, 2024, 1:01 PM
@Alix M @Crystal K I am moving folder to ready to submit. we received the couch and replaced and new couch with working properly. @Bonnie K will add the invoice for the couch. Thank you!
Alix Mongiat
processor • Jun 14, 2024, 2:58 PM
Thank you. We will submit this once we get the invoice.
Bonnie Korte
dealer_or_external • Jun 14, 2024, 3:04 PM
@Alix M INVOICE UPLOADED
Alix Mongiat
processor • Jun 14, 2024, 3:11 PM
This has been submitted for payment Claim #810802
Alix Mongiat
processor • Jun 19, 2024, 2:17 PM
This paid on 6/19/24 on check 558989
Claim Files
Print Claim 810802.pdf
pdf • Jun 19, 2024, 2:18 PM • 14,644 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10321/Print Claim 810802.pdf
GD 1267678.pdf
pdf • Jun 14, 2024, 3:03 PM • 12,669 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10321/GD 1267678.pdf
MATHYS.pdf
main-pdf • Jun 14, 2024, 12:55 PM • 655,787 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10321/MATHYS.pdf
MATHYS WORK ORDER.pdf
pdf • May 9, 2024, 3:52 PM • 76,193 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10321/MATHYS WORK ORDER.pdf