Claim explorer / evidence thread
Claim 10135B
GRE 8220 • Alix • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 7
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
7
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
7 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/Claim (54).pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Nov 29, 2024, 10:03 AM • processor • This paid on check 1508435
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 1 • info / missing-doc asks 7 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Measured crack and damaged trim at a wall/doorway edge.
Human interpretation • confidence 0.82
supporting-image
Tape measure documents a vertical seam/gap in a grey interior panel.
Human interpretation • confidence 0.82
supporting-image
Tape measure documents a gap beside a white shower pan and trim.
Human interpretation • confidence 0.82
supporting-image
Tape measure documents approximately 48-inch width at a wall/cabinet edge.
Human interpretation • confidence 0.88
supporting-image
Shower interior with tiled walls, decorative mosaic strip, and installed shower fixtures.
Human interpretation • confidence 0.91
supporting-image
Shower enclosure with installed gray wall tile; no clear defect visible.
Human interpretation • confidence 0.91
supporting-image
Stored RV window/door glass panel with black frame; no clear damage visible.
Human interpretation • confidence 0.82
supporting-image
Tape measure documents shower enclosure threshold and vertical trim; part of view is obscured.
Human interpretation • confidence 0.68
supporting-image
Wet shower pan with a visible long crack in the basin surface.
Human interpretation • confidence 0.94
supporting-image
Tape measure documents the width/position of a vertical black frame or trim beside a glass panel.
Human interpretation • confidence 0.78
supporting-image
Tape measure documents a corner gap beside a white molded fixture.
Human interpretation • confidence 0.60
supporting-image
Tape measure documents scuffs/chipped finish on a black metal support near wiring.
Human interpretation • confidence 0.86
supporting-image
Tape measure documents a black metal assembly; no clear damage or readable ID is visible.
Human interpretation • confidence 0.78
Claim Lines
complaint
6/20/2024,08:15:52 am,milca: sent follow up req to diamond tub showers. Shower door exploded during transit
needs-review • confidence 0.15
complaint
6/20/2024,08:15:52 am,milca: sent follow up req to diamond tub showers. Shower door exploded during transit
needs-review • confidence 0.15
cause
Shower door exploded during transit, also cracked shower pan causing a leak, need to order new shower door, shower pan, and shower surround because of glue holding surround in SHOWER DOOR TOTL WIDTH FOR 3 DOORS IS 46" AND 66" TALL BROKEN DOOR AND OTHER 2 PANELS IN WARRANTY SHOWER BASE PAN IS 47" X 26.5" WHITE SURROUND ON SIDES ARE 26.5" DEEP/WIDTH AND REAR WALL IS 47" WIDE AND IS 67" TALL TILE DECORITIVE PATTERN SEE PICTURES TONS OF PICS OF DAMAGE AND MEASUREMENTS LARGE JOB REMOVE SHOWER SURROUND AS STATED IT WILL GET DAMAGED REMOVEING TO ACESS SHOWER PAN SO NEED ALL PARTS ABOVE TO REPAIR
partial-match • confidence 0.58
cause
Shower door exploded during transit, also cracked shower pan causing a leak, need to order new shower door, shower pan, and shower surround because of glue holding surround in SHOWER DOOR TOTL WIDTH FOR 3 DOORS IS 46" AND 66" TALL BROKEN DOOR AND OTHER 2 PANELS IN WARRANTY SHOWER BASE PAN IS 47" X 26.5" WHITE SURROUND ON SIDES ARE 26.5" DEEP/WIDTH AND REAR WALL IS 47" WIDE AND IS 67" TALL TILE DECORITIVE PATTERN SEE PICTURES TONS OF PICS OF DAMAGE AND MEASUREMENTS LARGE JOB REMOVE SHOWER SURROUND AS STATED IT WILL GET DAMAGED REMOVEING TO ACESS SHOWER PAN SO NEED ALL PARTS ABOVE TO REPAIR
partial-match • confidence 0.45
correction
NEED NEW SHOWER PAN AND DOOR 2 6104108B Shower/Tub Base Replace 0.00 1.50 1 1.50
needs-review • confidence 0.30
correction
NEED NEW SHOWER PAN AND DOOR 2 6104108B Shower/Tub Base Replace 0.00 1.50 1 1.50
needs-review • confidence 0.30
complaint
CRACK ON THE BASE
partial-match • confidence 0.51
complaint
CRACK ON THE BASE
needs-review • confidence 0.06
cause
CRACK IN THE BASE
partial-match • confidence 0.51
cause
CRACK IN THE BASE
needs-review • confidence 0.06
correction
NEED NEW BASE KRVApproved to repair ***6/20/2024KRVapproved to order and replace complete shower base.***AM For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the
partial-match • confidence 0.47
correction
NEED NEW BASE KRVApproved to repair ***6/20/2024KRVapproved to order and replace complete shower base.***AM For paper claims only only use one preauthorization number per warranty claim form Staple a copy of this preauthorization to a warranty claim form. Fill out the header information and the
needs-review • confidence 0.15
Evidence Thread
Bonnie Korte
dealer_or_external • Apr 18, 2024, 12:48 PM
ASKING FOR 1 HOUR OF LABOR
Ashlee Olsen
processor • Apr 18, 2024, 4:29 PM
This has a PA already approved PA#03643183. Is this ready to submit? If so we will need parts info. Thank you!
Ashlee Olsen
processor • Apr 18, 2024, 7:50 PM
@Bonnie K @ANNA F This has a PA already approved PA#03643183. Is this ready to submit? If so we will need parts info. Thank you!
Bonnie Korte
dealer_or_external • Apr 19, 2024, 5:15 PM
This is not done yet but we will get the part on order thank you
Ashlee Olsen
processor • Apr 22, 2024, 1:05 PM
approved 1.5 hours
Alix Mongiat
processor • Aug 27, 2024, 2:36 PM
@Bonnie K @ANNA F Is this work completed yet? Thank you!
Bonnie Korte
dealer_or_external • Aug 28, 2024, 12:58 PM
@Alix M WE ARE STILL WAITING ON THE SHOWER PAN....THE FIRST ONE CAME IN DAMAGED
Alix Mongiat
processor • Nov 6, 2024, 5:14 PM
@Bonnie K @Kaitlyn R Date work was completed and part information/invoices please! Thank you!
Bonnie Korte
dealer_or_external • Nov 7, 2024, 9:13 AM
@Alix M 9/13/24 INVOICES UPLOADED
Alix Mongiat
processor • Nov 7, 2024, 9:58 AM
Claim times out in Keystone, need to re-enter.
Alix Mongiat
processor • Nov 7, 2024, 10:16 AM
PA03766946 has been submitted for approval- once approved, this can be submitted for payment.
Alix Mongiat
processor • Nov 8, 2024, 8:39 AM
They re-approved the previous PA and denied the new one.
Alix Mongiat
processor • Nov 8, 2024, 8:46 AM
@Kaitlyn R @Bonnie K I don't see where this invoice would go on this WO. Please advise.
Kaitlyn Reinwand
dealer_or_external • Nov 8, 2024, 9:27 AM
@Alix M I WILL DELETE IT. IT WAS FOR THIS WORK ORDER BUT FOR AN INTERNAL LINE
Alix Mongiat
processor • Nov 8, 2024, 9:57 AM
Claim C3726378 has been submitted for payment.
Alix Mongiat
processor • Nov 29, 2024, 10:03 AM
This paid on check 1508435
Claim Files
Claim (54).pdf
pdf • Nov 29, 2024, 10:04 AM • 58,443 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/Claim (54).pdf
Pre-Authorization (35).pdf
approval-artifact • Nov 7, 2024, 9:58 AM • 56,619 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/Pre-Authorization (35).pdf
4694582.pdf
main-pdf • Nov 7, 2024, 9:08 AM • 148,405 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/4694582.pdf
4710015.pdf
main-pdf • Nov 7, 2024, 9:02 AM • 148,439 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/4710015.pdf
4735512.pdf
main-pdf • Nov 7, 2024, 9:02 AM • 148,288 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/4735512.pdf
4794460.pdf
main-pdf • Nov 7, 2024, 8:58 AM • 148,307 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/4794460.pdf
10135B.pdf
main-pdf • Apr 18, 2024, 12:47 PM • 72,885 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10135B/10135B.pdf